Messung und Management von Kundenzufriedenheit: der Schlüssel zum langfristigen Erfolg
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Bibliographic Details
Main Authors: Homburg, Christian 1962- (Author), Rudolph, Bettina (Author)
Format: Book
Language:German
Published: Mannheim IMU 1995
Series:Reihe 22
Subjects:
Physical Description:21 Bl. graph. Darst.
ISBN:3893331832

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