The executive's guide to customer relationship management: retention, loyalty, profit
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Houston, Tex.
Doyle
2000
|
| Ausgabe: | 2. ed., 1. print. |
| Schlagworte: | |
| Beschreibung: | 204 S. |
| ISBN: | 0965335941 |
Internformat
MARC
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| 100 | 1 | |a Anderson, Paul |d 1961- |e Verfasser |0 (DE-588)123567327 |4 aut | |
| 245 | 1 | 0 | |a The executive's guide to customer relationship management |b retention, loyalty, profit |c Paul Anderson and Art Rosenberg |
| 250 | |a 2. ed., 1. print. | ||
| 264 | 1 | |a Houston, Tex. |b Doyle |c 2000 | |
| 300 | |a 204 S. | ||
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Datensatz im Suchindex
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| author | Anderson, Paul 1961- Rosenberg, Arthur M. |
| author_GND | (DE-588)123567327 |
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| building | Verbundindex |
| bvnumber | BV026374917 |
| ctrlnum | (OCoLC)918149076 (DE-599)BVBBV026374917 |
| edition | 2. ed., 1. print. |
| format | Book |
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| id | DE-604.BV026374917 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T23:10:43Z |
| institution | BVB |
| isbn | 0965335941 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-021953938 |
| oclc_num | 918149076 |
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| physical | 204 S. |
| publishDate | 2000 |
| publishDateSearch | 2000 |
| publishDateSort | 2000 |
| publisher | Doyle |
| record_format | marc |
| spelling | Anderson, Paul 1961- Verfasser (DE-588)123567327 aut The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg 2. ed., 1. print. Houston, Tex. Doyle 2000 204 S. txt rdacontent n rdamedia nc rdacarrier Callcenter (DE-588)4456666-9 gnd rswk-swf Kundenmanagement (DE-588)4236865-0 gnd rswk-swf Electronic Commerce (DE-588)4592128-3 gnd rswk-swf Beziehungsmanagement (DE-588)4326109-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Unternehmen (DE-588)4061963-1 s Callcenter (DE-588)4456666-9 s Kundenmanagement (DE-588)4236865-0 s Beziehungsmanagement (DE-588)4326109-7 s DE-188 Electronic Commerce (DE-588)4592128-3 s Rosenberg, Arthur M. Verfasser aut |
| spellingShingle | Anderson, Paul 1961- Rosenberg, Arthur M. The executive's guide to customer relationship management retention, loyalty, profit Callcenter (DE-588)4456666-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Unternehmen (DE-588)4061963-1 gnd |
| subject_GND | (DE-588)4456666-9 (DE-588)4236865-0 (DE-588)4592128-3 (DE-588)4326109-7 (DE-588)4061963-1 |
| title | The executive's guide to customer relationship management retention, loyalty, profit |
| title_auth | The executive's guide to customer relationship management retention, loyalty, profit |
| title_exact_search | The executive's guide to customer relationship management retention, loyalty, profit |
| title_full | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_fullStr | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_full_unstemmed | The executive's guide to customer relationship management retention, loyalty, profit Paul Anderson and Art Rosenberg |
| title_short | The executive's guide to customer relationship management |
| title_sort | the executive s guide to customer relationship management retention loyalty profit |
| title_sub | retention, loyalty, profit |
| topic | Callcenter (DE-588)4456666-9 gnd Kundenmanagement (DE-588)4236865-0 gnd Electronic Commerce (DE-588)4592128-3 gnd Beziehungsmanagement (DE-588)4326109-7 gnd Unternehmen (DE-588)4061963-1 gnd |
| topic_facet | Callcenter Kundenmanagement Electronic Commerce Beziehungsmanagement Unternehmen |
| work_keys_str_mv | AT andersonpaul theexecutivesguidetocustomerrelationshipmanagementretentionloyaltyprofit AT rosenbergarthurm theexecutivesguidetocustomerrelationshipmanagementretentionloyaltyprofit |