Breakaway planning: 8 big questions to guide organizational change
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Amacom
1998
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIII, 258 S. |
| ISBN: | 081440426X |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Acknowledgments xiii
Part I: Preplanning
Introduction: Is Planning Really Necessary? 3
Lessons From The Road Runner • Take Me to Your Change
Agent • Take Me to Your Ambassador • Plan to Succeed
Learning to See the Future 9
Selecting the Right Future • There s No Movie Without a
Script • The Mission Comes First • The Strategic-Priorities
Exercise • Raising the Compellingness Factor • Envisioning the
Mission • Are Values of Any Value? • The Core-Values Exercise •
Anticipate Success
Asking Big Questions 27
Planning to Plan Effectively • A Checklist for Effective
Planning • Using Subquestions to Be More Specific • Applying
the Subquestions • Strategie Planning: Art or Science? • The
Academy • The Written Plan: Creating the Document (Part
ix
Contents 1
One) • Plan Review and Ratification • Communicating the Plan
to the Rank and File
Part II: The 8 Big Questions
1 How Will We Become Ambassadors of Change? 49
Imposing Calm in the Midst of Upheaval • Speeches That
Do Not Stump • The Stump Speech Exercise • Resisters and
Conductors • All Roads Lead to the Vision • Big Question 1
Planning Exercise
2 How Will We Spread the Word Internally? 71
A Cultural Green Thumb • Showcasing Mission, Vision,
and Values • Rooting Out Cynicism • Foreground News
Versus Background Overviews • Exorcising Demons
• When Bad News Is No Surprise • Being the Bearer of Bad
Tidings • Being the Bearer of Good Tidings • Creating
Corporate Folklore • Big Question 2 Planning Exercise
3 How Will We Acquire and Use Customer Data? 89
Midcourse Corrections • A Hierarchy of Hunches • Search
and Research • Data From Internal Customers • Feeding
Feedback Back • Big Question 3 Planning Exercise
4 How Will We Bring New Employees
Up to Speed? 107
Enlist Here • Expansion Versus Attrition • Hiring for a
Values Fit • Assume Victory • Cultural Imprinting • Big
Question 4 Planning Exercise
I Contents
5 How Will We Make Things Better for
Our Employees? 119
The Biggest of the Big Questions • How d This Dragon Get
in Here? • Values as Dragon Detectors • Feedback as a
Dragon Detector • Slaying the Bigger Dragons • Down
With Turfdoms • Big Question 5 Planning Exercise
6 How Will We Make Things Better for 133
Our Customers?
Pardon Our Dust • Managing Customer Perceptions • A
Three-Ring Circus • Stumping the Rings • The Customer-
Focus Process • Big Question 6 Planning Exercise
7 How Will We Measure Our Successes? 153
Driving Blind • Data Versus Measurement • The Legacy of
Snoopervision • Setting the Stage for Measurement
• Making Measurement Something to Cheer About
• Measures as Portents of Failure • Who s to Blame Versus
What s to Blame • United by a Common Enemy • Deriving
Performance Standards From Measures • Big Question 7
Planning Exercise
8 How Will We Celebrate Our Successes? 171
Making Fun of Business • Celebrating the Right Things
• Rewards as Bribes • Rewards as Job Enhancers • The
Laughter Barometer • Too Much of a Good Thing?
• Celebrating Individuals Versus Teams • Celebrating
Quickly and Superficially • Big Question 8 Planning Exercise
xi
Contents I
Part III: Next Steps
Finishing Touches 189
Fine-Tuning and Other Preliminaries • How to Create a
To-Stop-Doing List • The Stop-Doing Exercise
• Storyboarding the Plan • The Kickoff Strategy • The Keeper of
the Plan • The Written Plan: Creating the Document (Part Two)
Moving Toward Implementation 219
Refining the Plan Document • Adding a Training Schedule
• Review and Revision • Review and Ratification
Implementing the Plan 235
Hazards of the Eleventh Hour • Corporate Jazz • When the
Implementation Stalls • Keeping the Kettle Boiling • Local
Mini-Academies • In the Predawn Darkness
Appendix: Sample Agenda for a 249
Three-Day Academy Workshop
Index 253
|
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| indexdate | 2024-07-09T23:10:10Z |
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| isbn | 081440426X |
| language | English |
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| physical | XIII, 258 S. |
| publishDate | 1998 |
| publishDateSearch | 1998 |
| publishDateSort | 1998 |
| publisher | Amacom |
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| spelling | Levesque, Paul Verfasser aut Breakaway planning 8 big questions to guide organizational change Paul Levesque New York [u.a.] Amacom 1998 XIII, 258 S. txt rdacontent n rdamedia nc rdacarrier Planung (DE-588)4046235-3 gnd rswk-swf Unternehmensplanung (DE-588)4078609-2 gnd rswk-swf Organisationswandel (DE-588)4075693-2 gnd rswk-swf Organisationswandel (DE-588)4075693-2 s Planung (DE-588)4046235-3 s DE-188 Unternehmensplanung (DE-588)4078609-2 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021928717&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Levesque, Paul Breakaway planning 8 big questions to guide organizational change Planung (DE-588)4046235-3 gnd Unternehmensplanung (DE-588)4078609-2 gnd Organisationswandel (DE-588)4075693-2 gnd |
| subject_GND | (DE-588)4046235-3 (DE-588)4078609-2 (DE-588)4075693-2 |
| title | Breakaway planning 8 big questions to guide organizational change |
| title_auth | Breakaway planning 8 big questions to guide organizational change |
| title_exact_search | Breakaway planning 8 big questions to guide organizational change |
| title_full | Breakaway planning 8 big questions to guide organizational change Paul Levesque |
| title_fullStr | Breakaway planning 8 big questions to guide organizational change Paul Levesque |
| title_full_unstemmed | Breakaway planning 8 big questions to guide organizational change Paul Levesque |
| title_short | Breakaway planning |
| title_sort | breakaway planning 8 big questions to guide organizational change |
| title_sub | 8 big questions to guide organizational change |
| topic | Planung (DE-588)4046235-3 gnd Unternehmensplanung (DE-588)4078609-2 gnd Organisationswandel (DE-588)4075693-2 gnd |
| topic_facet | Planung Unternehmensplanung Organisationswandel |
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