Holdings: Patron behavior in libraries

Patron behavior in libraries: a handbook of positive approaches to negative situations

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Bibliographic Details
Other Authors:	MacNeil, Beth (Editor)
Format:	Book
Language:	English
Published:	Chicago <<[u.a.]>> 1996
Subjects:	Benutzerverhalten Bibliothek Problemgruppe USA
Online Access:	Inhaltsverzeichnis
Physical Description:	VIII, 160 S.
ISBN:	0838906621

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MARC


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Record in the Search Index

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adam_text	IMAGE 1 SUB GDTTLNGEN 7 2Q4443 92X ATRON BEHAVIOR IN LIBRARIES A HANDBOOK OF POSITIVE APPROACHES TO NEGATIVE SITUATIONS BETH MCNEIL AND DENISEJ. JOHNSON AMERICAN LIBRARY ASSOCIATION CHICAGO AND LONDON 1996 IMAGE 2 CONTENTS INTRODUCTION PARTI WHICH PATRONS POSE THE MOST CHALLENGES AND WHY? 1 DOWN AND OUT IN THE READING ROOM: THE HOMELESS IN THE PUBLIC LIBRARY 3 BRUCE A. SBUMAN 2 MENTALLY 111 PATRONS 18 CHARLES A. SUITER AND JEFFREY L. SALTER 3 OPPOSITES ATTRACT: YOUNG ADULTS AND LIBRARIES 44 PATRICK JONES 4 OLDER ADULTS: PROBLEMS AND NEEDS 55 LINDA MARIE GOLIAN AND LINDA LOU WILER 5 DEINSTITUTIONALIZED AND DISABLED PATRONS: OPPORTUNITIES AND SOLUTIONS 65 FAY ZIPKOWITZ 6 PROBLEMS WITH PATRONS IN THE ACADEMIC LIBRARY 75 EMERITA M. CUESTA IN IMAGE 3 CONTENTS PARTN WHAT ARE THE ISSUES? 7 CRIME IN ACADEMIC LIBRARIES 87 MARY M. HARRISON, ALISON ARMSTRONG, AND DAVID HOLLENBECK 8 LEGAL ISSUES REGARDING LIBRARY PATRONS 95 KATHERINE MALMQUIST 9 SEXUAL HARASSMENT IN THE LIBRARY 106 DENISE J. JOHNSON 10 SEXUAL BEHAVIOR IN LIBRARIES 122 DENISE J. JOHNSON P A R TM WHAT ARE THE SOLUTIONS? 11 ACTIVE LISTENING: ALLEVIATING PATRON PROBLEMS THROUGH COMMUNICATION 127 NATHAN M. SMITH 12 DEVELOPING AND IMPLEMENTING A PATRON BEHAVIOR POLICY 135 LINDA A. MORRISSETT 13 LITERATURE ON LIBRARY PATRONS: AN ANNOTATED GUIDE 150 BETH MCNEIL CONTRIBUTORS 154 INDEX 157
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dewey-tens	020 - Library and information sciences
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physical	VIII, 160 S.
publishDate	1996
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spelling	Patron behavior in libraries a handbook of positive approaches to negative situations American Library Association. [Ed. by] Beth McNeil ... Chicago <<[u.a.]>> 1996 VIII, 160 S. txt rdacontent n rdamedia nc rdacarrier Benutzerverhalten (DE-588)4122898-4 gnd rswk-swf Bibliothek (DE-588)4006439-6 gnd rswk-swf Problemgruppe (DE-588)4137660-2 gnd rswk-swf USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Bibliothek (DE-588)4006439-6 s Benutzerverhalten (DE-588)4122898-4 s Problemgruppe (DE-588)4137660-2 s DE-604 MacNeil, Beth edt American Library Association Sonstige (DE-588)4793-4 oth GBV Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021741675&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Patron behavior in libraries a handbook of positive approaches to negative situations Benutzerverhalten (DE-588)4122898-4 gnd Bibliothek (DE-588)4006439-6 gnd Problemgruppe (DE-588)4137660-2 gnd
subject_GND	(DE-588)4122898-4 (DE-588)4006439-6 (DE-588)4137660-2 (DE-588)4078704-7
title	Patron behavior in libraries a handbook of positive approaches to negative situations
title_auth	Patron behavior in libraries a handbook of positive approaches to negative situations
title_exact_search	Patron behavior in libraries a handbook of positive approaches to negative situations
title_full	Patron behavior in libraries a handbook of positive approaches to negative situations American Library Association. [Ed. by] Beth McNeil ...
title_fullStr	Patron behavior in libraries a handbook of positive approaches to negative situations American Library Association. [Ed. by] Beth McNeil ...
title_full_unstemmed	Patron behavior in libraries a handbook of positive approaches to negative situations American Library Association. [Ed. by] Beth McNeil ...
title_short	Patron behavior in libraries
title_sort	patron behavior in libraries a handbook of positive approaches to negative situations
title_sub	a handbook of positive approaches to negative situations
topic	Benutzerverhalten (DE-588)4122898-4 gnd Bibliothek (DE-588)4006439-6 gnd Problemgruppe (DE-588)4137660-2 gnd
topic_facet	Benutzerverhalten Bibliothek Problemgruppe USA
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=021741675&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
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