Executive's handbook of model business conduct codes:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
Englewood Cliffs, NJ
Prentice-Hall
1991
|
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXXI, 266 S. |
| ISBN: | 013296757X |
Internformat
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| 100 | 1 | |a Manley, Walter W. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Executive's handbook of model business conduct codes |c Walter W. Manley |
| 264 | 1 | |a Englewood Cliffs, NJ |b Prentice-Hall |c 1991 | |
| 300 | |a XXXI, 266 S. | ||
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| 338 | |b nc |2 rdacarrier | ||
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Datensatz im Suchindex
| _version_ | 1804144556567953408 |
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| adam_text | TABLE OF CONTENTS
Introduction xiii
SECTION I CREATING CODES OF CONDUCT 1
Chapter 1 Business Codes and Corporate Image 3
Drafting Codes 4
Fourteen Major Benefits of a Code of Conduct 4
Chapter 2 Guidelines for Creating Codes of Conduct 11
Who Approves the Code 11
How Codes Are Drafted 11
Sources of Code Values 14
Guidelines for Producing the Code 17
Conclusion 21
SECTION II MODEL CODES OF BUSINESS CONDUCT 23
Chapter 3 Business Conduct 25
Introductory Letter from the Chairman or CEO 25
Firestone 25
IBM 26
Procter Gamble 27
Introductions to Codes 28
Walt Disney 28
Bowater 28
Mellon Bank 29
W.W. Grainger 30
xvii
xviii TABLE OF CONTENTS
Chapter 4 Business Dealings and Relationships 31
Preserving the Firm s Reputation 31
Citicorp 31
Cummins 31
Upjohn 32
Procter Gamble 32
Integrity 33
Tandy 33
Honesty and Fairness 33
Procter Gamble 33
IBM 34
Control Data 34
Parker-Hannifin 34
Undesirable Business 35
First Commerce 35
Competition and Competitors 35
Atlantic Financial 35
Digital Equipment 35
First Bank System 35
First Virginia 36
Holiday 36
IBM 36
Johnson Controls 36
Premark 36
Quaker Oats 37
Gifts, Favors and Business Entertainment 37
Eaton 37
Avon 37
Relationships and Conduct with Government and Public Officials 38
Mead 38
United Technologies 39
Adolph Coors 39
Lobbying 39
Chevron 39
Purchases of Goods and Services 40
Boston Editor 40
Union Carbide 40
Gannett 40
Consolidated Freightways 41
Firestone 41
TABLE OF CONTENTS xix
Contract Bidding, Negotiation, and Pricing 42
Motorola 42
Bribes, Kickbacks and Improper Payments 42
H R Block 42
Chapter 5 International Business Relationships and Practices 43
International Relationships and Investment and Support for Free
Enterprises and Pluralism 45
Mead 45
PepsiCo 45
PPG 46
Foreign Transactions, Payments and the Foreign Corrupt Practices
Act 47
Transco 47
Becton Dickinson 48
Jostens 49
Appointment of Foreign Sales Representatives, Distributors and
Consultants 49
FMC 49
Financial Recordkeeping Provisions of the Foreign Corrupt Practices
Act 50
Ashland 50
HCA 50
Morton Thiokol 51
Control Data 51
AT T 52
PPG 53
Quaker 53
Becton Dickinson 53
UAL 54
Chapter 6 Management Responsibilities 55
Management Style 55
Holiday 55
San Diego Gas and Electric 56
AmeriFirst 56
Strategic and Tactical Planning, Operation, and Control 56
Union Carbide 56
xx TABLE OF CONTENTS
Panhandle Eastern Corporation 57
Corning 57
Management Development 57
Squibb 57
Responsibilities Toward Company Personnel 58
PPG 58
Using Outside Professional Services 58
American Airlines 58
Management Responsibility to Owners and Shareholders 58
Holiday 55
Lafarge 59
Marion 59
Warner-Lambert 59
San Diego Gas and Electric 60
First Alabama Bancshares 60
Management Travel 60
Upjohn 60
Decentralization, Participation and Coordination 60
Deere 60
Medtronic 61
Chapter 7 Rights and Responsibilities of Employers and
Employees 63
Commitment to Employees 64
Dana 64
Ryder 65
San Siego Gas and Electric 65
Warner-Lambert 65
Rights of Employees 65
Marion 65
Deere 66
Combustion Engineering 66
Harris 66
Dow 66
Lowe s 66
Political Activities and Contributions 67
Wells Fargo 67
Aetna 67
Avon 68
TABLE OF CONTENTS xxi
Mobil Oil 68
Cooper 678
Chevron 68
Coors 69
Centel 69
Gannett 69
Bethlehem 69
Union Relations 70
Public Service Indiana 70
Employee Privacy 70
St. Paul Companies 70
AT T 70
NWNL 71
BellSouth 71
Employment Condition, Contracts, and Termination 72
Bankers Trust 72
U.S. Savings Association of Texas 72
Champion 72
AllTel 73
Summit 73
Employment at Will 73
Chevron 73
Meridian 74
Becton Dickinson 74
Employee Conduct 74
U.S. West 74
Employee Responsibilities 75
EG G 75
Federal Express 75
Washington Mutual 75
Delta 76
Boatmen s Bancshares 76
First Alabama 77
Kansas City Power Light 77
BB T 77
NCNB 77
Boise Cascade 78
Meritor 78
Carteret Savings 78
A1G 78
xxii TABLE OF CONTENTS
Conflicts of Interest 79
Puget Sound 79
Avon 79
Ashland 79
Sears, Roebuck 80
Lincoln National 80
IBM 80
Negotiation for Future Employment 80
Polaroid 80
Employment of Relatives by the Company, Customers, Suppliers or
Competitors 81
Citicorp 81
Dominion Bankshares 81
Burlington Northern 81
Tambrands 81
U.S. Bancorp 82
Wells Fargo 82
Zenith 82
Mobil 82
CIGNA 83
St. Paul 83
Compensation and Benefits 83
Rohm Haas 83
Baxter 83
ARMCO 83
IBM 84
Wells Fargo 84
Outside Employment and Interests 84
Cooper Industries 84
Midlantic 84
Detroit Edison 85
Temple-Inland 85
United Banks of Colorado 85
Dominion Bankshares 85
First Union 86
Boatmen s Bankshares 86
Time Recording, Labor Charges and Work Schedules 86
EG G 86
Litton 87
Cincinnati Bell 87
SAFECO 87
TABLE OF CONTENTS xxiii
AllTel 87
Premier 87
McDonnell-Douglas 88
Employee Contacts with the Media 88
First Union 88
Control Data 88
PPG 89
Upjohn 89
Protection and Use of the Firm s Equipment, Supplies and Funds 89
FMC 89
Northeast Utilities 90
Sara Lee 90
Weyerhaeuser 91
Centel 91
Philip Morris 91
Puget Sound 92
Zenith 92
Southwestern Bell 92
Pacific Power 93
IBM 93
Chapter 8 Fundamental Honesty 95
Honesty and Compliance with Laws 95
Williams 95
Aetna 96
BB T 97
NWNL 97
Home Insurance Companies 97
AIG 97
Temple-Inland 97
Criminal Acts 98
U.S. Bancorp 98
Chapter 9 Protecting Proprietary and Confidential Information 99
Proprietary Information 101
IBM 101
Monsanto 102
xxiv TABLE OF CONTENTS
Patents, Discoveries, Inventions and other Intellectual Property 103
United Telecom 103
Copyright Material 104
IBM 104
Confidential Information 105
Ashland 105
Bank of America 105
Security and Confidentiality 106
Rockwell 106
E-Systems 107
Agreements Regarding Confidential Information and Intellectual
Property 107
IBM 107
Weyerhaeuser 107
IBM 108
Espionage and Sabotage 108
Southwestern Bell 108
Chapter 10 Internal Communications 109
Communications 109
Walt Disney 109
TECO 109
SAFECO 110
PPG 110
Chapter 11 Equal Employment and Affirmative Action 111
Nondiscrimination 112
Bethlehem 112
Summit 112
First Virginia 112
Sara Lee 112
Equal Employment Opportunities 113
Olin 113
SCE G (Scana) 113
General Motors 113
Panhandle Eastern 114
Rite Aid 115
TABLE OF CONTENTS xxv
Fort Howard 115
Universal 115
Texas Instruments 115
Public Service Indiana 116
NCNB 116
Jostens 116
Affirmative Action Programs 116
Goodyear 116
Employment of the Handicapped 117
SCE G (Scana) 117
Chapter 12 Sexual and Non-Sexual Harassment 119
Treatment of Employees 120
BankAmerica 120
Scana 121
First Wachovia 121
Sara Lee 121
Premier 121
Burlington Northern 122
Central Bankshares of the South 122
AmeriFirst 123
ITT 123
Olin 123
Chapter 13 Substance Abuse in the Workplace 125
Substance Abuse, Treatment and Conditions for Employment 126
Kimberly-Clark 126
PPG 127
BankAmerica 127
U.S. Bancorp 128
Ameritech 128
W.W. Grainger 128
Drug and Alcohol Testing 129
Philips Industries, Inc. 129
Rehabilitation 129
Panhandle Eastern 129
xxvi TABLE OF CONTENTS
Chapter 14 Workplace Safety, Consumer Protection, and Product
Quality 131
Health and Safety in the Workplace 133
Westinghouse 133
PPG 133
Coors 134
Meridian 134
BellSouth 134
Olin 135
Cincinnati Bell 135
Allied-Signal 135
International Paper 136
Workplace Smoking Policy 136
Bank of America 136
Public Safety 136
Florida Progress 136
Product Safety and Quality 137
Goodyear 137
Westinghouse 136
PPG 138
Procter Gamble 138
JC Penney 139
Unisys 139
Parker-Hannifin 139
Colgate Palmolive 140
Weyerhaeuser 140
Inspection and Testing 140
TRW 140
Sun Microsystems 141
Upjohn 141
Eaton 141
Chapter 15 Ethics in Marketing and Advertising 143
Proper Marketing Practices 144
Allied-Signal 144
Boeing 144
Lockheed 144
Refraining from Unfair Use of Size 145
IBM 145
TABLE OF CONTENTS xxvii
Selling and Marketing 145
Boise Cascade 145
Pioneer Hi-Bred 145
Marketing Relationships 146
Eaton 146
Selling Against Competitive Orders 147
IBM 147
Accurate Advertising and Promotion 147
Procter Gamble 147
Colgate Palmolive 147
JC Penney 148
Texas Instruments 148
Wells Fargo 148
Chapter 16 Compliance with Antitrust Laws 149
Antitrust Compliance 150
Becton Dickinson 150
Small Talk Equals Big Trouble, 151
The Sherman Act of 1890, 151
The Clayton Act 1914, 153
The Robinson-Patman Act 1936, 153
Federal Trade Permission 1914, 153
Martin Marietta 154
Sundstrand 154
Exxon 155
ITT 155
Aetna 156
Chapter 17 Managing Computer-Based Information Systems 157
Proper Use of Computer Systems 158
AT T 158
Southwestern Bell 158
Boeing 159
Aetna 159
BellSouth 160
Computer Security and Password Protection 160
Crestar 160
Aetna (Passwords) 160
Aetna (Computer Security) 161
xxviii TABLE OF CONTENTS
Use of Information and Employees 161
General Motors 161
Upjohn 162
Panhandle Eastern 162
Company Ownership of Information Resources 163
Aetna 163
TECO 163
Ownership of Employee-Developed Software 164
Control Data 164
Using the Software of Others 164
Texas Instruments 164
IBM 164
Chapter 18 Ethical Duties of Accountants 165
Maintaining the Integrity of Accounting Records and Reports 166
Eaton 166
Mead 167
Union Carbide 167
Olin 167
Boston Edison 167
Ameritech 168
Legal and Ethical Duties of Accountants and Firms 168
General Mills 168
Kimberly-Clark 169
Government Reporting 169
Olin 169
Chapter 19 Expense Accounts, Credit Cards, and Entertaining 171
Guidelines for Expanse Accounts, Credit Cards and Entertaining 171
Bank of America 171
US West 171
NCNB 172
Chapter 20 Insider Trading and Securities Laws 173
Federal Securities Act of 1933 and Securities Exchange Act of 1934 173
Becton Dickinson 173
fC Penney 175
TABLE OF CONTENTS xxix
Trading in Company Stock and Confidential or Insider
Information 175
Bankers Trust 175
Outboard Marine 177
American Express 178
AT T 179
Aetna 180
Trinova 182
Motorola 182
Baxter 183
Ingersol-Rand 183
Michigan National Bank 183
Chapter 21 Corporate Citizenship and Responsibility to Society 185
Corporate Responsibilities to Society 185
Holiday 185
Wells Fargo 185
Kimberly-Clark 186
San Diego Gas and Electric 186
Community Involvement 186
Ashland 186
Lafarge 187
PPG 187
Harris 187
TECO 187
Charitable Activities 188
Public Service-Indiana 188
Rose s Stores 188
Panhandler Eastern 188
Chapter 22 Protecting the Environment 189
Protecting the Environment and Human Health and Preserving
Natural Resources 189
Chevron 189
Preserving Natural Resources and Protecting the Environment 191
Boise Cascade 191
Air Products 191
Combustion Engineering 191
Digital Equipment 192
Litton 192
xxx TABLE OF CONTENTS
Complying with Environmental Laws 192
Universal Corporation 192
Conserving Energy and Protecting the Environment 192
Kraft 192
Company Environmental Programs 192
General Electric 192
Environmental Audits 193
Upjohn 193
Protecting the Environment from Hazardous Waste Materials 193
PPG 193
Sundstrand 193
Chapter 23 Administering the Code, Ensuring Compliance, Reporting
Violations, and Issuing Sanctions 195
Administering the Code 195
Polaroid 195
Premier 195
Norwest 196
Burlington Northern 197
Ensuring Compliance 197
Contel 197
Giant 198
Harris 198
Mead 199
Sears 199
Gillette 199
Reporting Violations 199
Perkin-Elmer 199
US West 200
Home Group 200
Litton 201
Imposing Sanctions 201
Apple 201
Sears 201
US West 201
Acknowledgments and Certificates of Compliance 202
Ameritech 202
Home Group 204
W.W. Grainger 204
Contel 205
TABLE OF CONTENTS xxxi
Chapter 24 Ethics Training for Employees 207
Ethics Programs 207
McDonnell Douglas 207
Waste Management 208
Chapter 25 Using Closing Statements in Codes 209
Closing Statements 209
Chevron 209
Control Data 209
Becton Dickinson 210
Procter Gamble 210
AT T 210
SECTION III IMPLEMENTING AND ENFORCING A CODE OF
CONDUCT 213
Chapter 26 Implementing the Code 215
Code Distribution 216
Employee Education 216
Resistance to Change 217
Defusing Resistance 217
Chapter 27 Enforcing the Code 219
Methods of Enforcement 219
The Content and Form of the Enforcement Agency 220
Appendix A Measuring Values and Attitudes:
A Questionnaire for Employees and Managers 223
Bibliography 249
Index 255
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