Process think: winning perspectives for business change in the information age
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
Hershey, Pa. [u.a.]
Idea Group Publ.
2000
|
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | V, 399 S. Ill., graph. Darst. |
| ISBN: | 1878289683 |
Internformat
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Datensatz im Suchindex
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Process Think: Winning Perspectives for Business
Change in the Information Age
Table of Contents
INTRODUCTION i
PART I: CHANGE STRATEGIES THAT WORK 1
Chapter 1: Conducting Business Process Change: 2
Recommendations from Studies of 25 Leading Approaches
William J. Kettinger and James T. C. Teng
University of South Carolina, USA
Chapter 2: Strategies for Business Process Reengineering: 23
Evidence from the Field
Michael J. Earl, Jeffrey L. Sampler and James E. Short
London Business School, UK
Chapter 3: Tactics for Managing Radical Change 47
Donna B. Stoddard, Harvard Business School, USA
Sirkka L. Jarvenpaa, University of Texas at Austin, USA
Chapter 4: Initiating and Implementing Business Process Change: 73
Lessons from Ten Years of Inquiry
James T.C. Teng, Varan Grover, Kirk D. Fiedler
University of South Carolina, USA
Seung Jeong, Kook Min University, Korea
Chapter 5: Business Process Change and Organizational Performance ....115
Subo Guha, NCR Corporation, USA
Varun Grover, William J. Kettinger and
James T.C. Teng, University of South Carolina, USA
PART H: PROCESS MANAGEMENT NUTS BOLTS 148
Chapter 6: Methods for Business Process Reengineering 149
Richard J. Mayer, Texas A M University, USA
Perakath C. Benjamin, Paula S. deWitte, Bruce E. Caraway
and Michael K. Painter, Knowledge Based Systems Inc., USA
Chapter 7: Closing the Business Process Reengineering Gap: 190
Using the REAL Framework to Identify, Define, and Understand
Business Processes
Jon Jasperson, University of Oklahoma, USA
Eric L. Denna and Lee Tom Perry, Brigham Young Univ. USA
Chapter 8: Basing an IS Strategy on the Organization s 209
Process Architecture
Martyn Ould
Venice Consulting Ltd., UK
PART III: THE MULTIDIMENSIONAL EVOLUTION OF 227
PROCESS MANAGEMENT
Business Change and Information Management
Chapter 9: Managing Information about Processes 228
Thomas H. Davenport, University of Texas, Austin USA
Michael C. Beers, Ernst Young Center for Business
Innovation, USA
Business Change and Supply Chain Management
Chapter 10: The New Waves of Business Process Redesign and 250
IT in Demand/Supply Chain Management: Hard Choices for
Senior Managers
Donald A. Marchand
International Institute for Management Development, Switzerland
Business Change and Management of Innovation
Chapter 11: Enterprise Process Innovation: Strategies and Issues 272
Arun Rai, Georgia State University, USA
Jesus A. Ponce de Leon, Southern Illinois Univ., Carbondale, USA
Arlyn J. Melcher, Southern Illinois University, Carbondale, USA
Business Change and Management Control
Chapter 12: Reengineering Effectiveness and the Redesign of 292
Organizational Control: A Case Study of the Inland Revenue
Authority of Singapore
Siew Kien Sia, Nanyang Technical University, Singapore
Boon Siong Neo, Nanyang Technical University, Singapore
Business Change and Partnership Management
Chapter 13: The Impact of IOS-Enabled Business Process Change 315
on Business Outcomes: Transformation of the Value Chain of
Japan Airlines
Akemi Chatfield, Australian Graduate School of Management
Niels Bjorn-Andersen, Copenhagen Business School, Denmark
PART IV: A WINDOW INTO THE 21ST CENTURY 341
Chapter 14: IT: The Next 1100102 Years 342
Varun Grover, University of South Carolina, USA
Albert H. Segars, University of No. Carolina, Chapel Hill, USA
I
Chapter 15: Information Futures: Producer and Consumer Views ..357
James E. Short
London Business School, UK
Chapter 16: Service: The Future 366
Richard T. Watson, University of Georgia, USA
Leyland F. Pitt, University of Wales, Cardiff, UK
Pierre R. Berthon, University of Wales, Cardiff, UK
Chapter 17: The Futures of IT Management 378
M. Lynne Markus
Claremont Graduate University, USA
INDEX 396
|
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| dewey-full | 658.406 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.406 |
| dewey-search | 658.406 |
| dewey-sort | 3658.406 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV025990873 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T22:40:50Z |
| institution | BVB |
| isbn | 1878289683 |
| language | Undetermined |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-020374164 |
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| spelling | Grover, Varun Verfasser aut Process think winning perspectives for business change in the information age Varun Grover ; William J. Kettinger Hershey, Pa. [u.a.] Idea Group Publ. 2000 V, 399 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kettinger, William J. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020374164&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Grover, Varun Kettinger, William J. Process think winning perspectives for business change in the information age |
| title | Process think winning perspectives for business change in the information age |
| title_auth | Process think winning perspectives for business change in the information age |
| title_exact_search | Process think winning perspectives for business change in the information age |
| title_full | Process think winning perspectives for business change in the information age Varun Grover ; William J. Kettinger |
| title_fullStr | Process think winning perspectives for business change in the information age Varun Grover ; William J. Kettinger |
| title_full_unstemmed | Process think winning perspectives for business change in the information age Varun Grover ; William J. Kettinger |
| title_short | Process think |
| title_sort | process think winning perspectives for business change in the information age |
| title_sub | winning perspectives for business change in the information age |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020374164&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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