Electronic invasion: brave new world of business communications
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | Undetermined |
| Veröffentlicht: |
New York, NY [u.a.]
Brady
1993
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| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XV, 256 S. Ill. |
| ISBN: | 1566860857 |
Internformat
MARC
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| 100 | 1 | |a Currid, Cheryl |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Electronic invasion |b brave new world of business communications |c Cheryl Currid |
| 264 | 1 | |a New York, NY [u.a.] |b Brady |c 1993 | |
| 300 | |a XV, 256 S. |b Ill. | ||
| 336 | |b txt |2 rdacontent | ||
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| 338 | |b nc |2 rdacarrier | ||
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Datensatz im Suchindex
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| adam_text | Contents
Dedication V
Credits VI
Acknowledgments VII
1 We re Heeeeeere: Business Computing
in the 90s 1
Our Mission 2
Parting with the Past 4
The Haves Versus the Have Nots : The Great Divide 6
What do the Haves Have? 7
How About the Have Nots ? 10
How the Future Could (Should)
Unfold for Business 10
Things Mother Never Taught Us 11
Are You Prepared? 12
Electronic Blunders 13
Currid s Computer Literacy Quiz 13
Where Did This Begin? 14
Burgeoning Business Changes 16
Groceries and the Computer 16
Other Business Changes 18
Technology Thrills 19
Putting It All Together 20
2 Surviving the Invasion: Where to Start 23
The Elements of the Invasion 24
The Good, Bad, and Ugly: Understanding Consequences 24
Indestructible Mail 25
Who Owns Your E-mail, Anyway? 25
E-mail to Editors is Fair Game 26
Public Intimacies 26
Violating Chain of Command 27
Taking the Invasion Home 27
Electronic Conferencing 28
Where the Invasion Started 29
End-user Computing, the Next Step 30
The Effects of the Electronic Invasion 32
Electronic Invasion: Brave New World of Business Communications IX
Voice Mail 33
Facsimile (Fax) 34
E-mail 35
Local Area Networks 36
Mobile Communications 37
Where are We Going with Our Electronic Offices? 38
Tabs and Pads: Here Come the Jetsons 39
Just What Do these Computing
Visions Mean? 40
Survival Skills You ll Need 40
Type 41
Talk 42
Think 42
Write 44
Currid s 10 Tips for Changing Habits 44
Don t Compute Alone—Demand a LAN 45
Adorn Your Desk Top—Put Your PC on It 46
Crumple Up Your Paper Calendar 47
Crush Your Calculator 47
Nuke Your Note Pads 48
Tear Up Your To-Do Lists 48
Remove Your Rolodex 49
Make Yourself Multitask 49
Wipe Out Your Whiteboard 49
Refrain from Re-creating the Wheel 50
Entering the Invasion Areas 50
3 Network Computing: How to Live with Your LAN 51
Sounding the Wakeup Call: How LANs Mirror
Management Philosophy 52
The Changing Workgroup 53
Workgroup Flexibility 54
Accelerating the Business Process 54
The Application Connection 55
Downsizing Decisions 55
Types of LANs 56
Client-Server LANs 56
Peer-to-Peer LANs 58
Getting over Share Shock 59
X Electronic Invasion: Brave New World of Business Communications
Personal Responsibility on LANs—What You Need
to Know 60
Disk Space 61
Applications 63
Printers 64
Modems 65
Faxes 66
Troubleshooting Tips (When to Call for HELP) 67
Tips for New (and Veteran) LAN Users 68
Error Messages and Commands 68
Special Tips for Novell NetWare Users 69
Keep Track of Lockups and Software Glitches 70
Use Common Sense with Network Cables 71
Tomorrow s Promised LAN 71
Imaging Systems Convert Paper Documents
to Electronic Ones 72
Save Your Company Time and Money with
Automated Business Forms on a LAN 73
Moving to the Paperless Office with LANs 77
A Glimpse at Tomorrow s Technology 79
LANs, Just One Part of the Invasion 79
4 The Attack of the FAX 81
Looking at Fax Philosophy 82
Sending and Receiving Faxes 83
Sending Faxes 83
Sending Formal Faxes 84
Sending Informal Faxes 85
Tips for Sending Faxes 85
Receiving Faxes 86
Receiving Junk Fax 86
Tips for Receiving Faxes 87
Understanding Fax Technology 88
Using Stand-Alone Fax Machines 89
Using PC Fax or Fax/Modem Units 89
Understanding PC Fax Drawbacks 90
Looking at the Benefits of PC Fax 90
Understanding Fax Transmission 91
Looking at the Growth of PC Fax Technology 92
Using a Printer Fax Option Card 92
Electronic Invasion: Brave New World of Business Communications XI
Using a Fax as a Copy Machine 93
Using Faxon-Demand 93
Using FAX Forward and Back Services 94
Using Fax on a LAN 94
Faxing Do s and Don ts 97
Understanding How To Use a Standard Fax Machine 100
Understanding Standard Fax Options 101
Understanding Frequently Used Fax Keys 101
Looking at the Future of Fax 102
5 Are You Hearing Things? Virtual Voices 103
In the Beginning 104
Getting the Good and Bad News about Voice Mail 104
Looking at Good Uses of Voice Messaging 105
Looking at Bad Uses of Voice Messaging 105
Understanding Voice Mail Options 107
Getting Down to Basics 109
Setting Up Voice Mail 109
Personalizing Greetings Ill
Recording Your Greeting 113
Looking at some Sample Company Greetings 114
Leaving Voice Mail Messages 115
Managing Messages 116
Knowing When Not To Use Voice Mail 116
Understanding Voice Mail Dirty Tricks 117
Looking at Tomorrow s Voice Mail Technology 118
6 Coping with the E-mail Invasion 119
What is E-mail? 121
E-mail s Role and Promise 122
Contrast E-mail versus The Old-Fashioned Way 122
Changing Cultures 125
How Organizations Grow Up with E-mail 126
The Adjective Stage 127
The Noun Stage 127
The Verb Stage 128
E-mail Pitfalls 128
Meaningless Mail 129
Copies and Copy Lists 129
Bad Writer Syndrome 130
Setting Up E-mail for Your Company 130
XII Electronic Invasion: Brave New World of Business Communications
Selecting a Marvelous Mail Package 130
Sending Messages: 131
Receiving Messages: 132
Setup Tips 132
How to Personally Use E-mail 134
More Suggestions: Tips for Responsible E-mail 135
E-mail Shorthand and Emoticons 137
E-mail Acronyms 137
Using Acronyms 137
E-mail Emoticons 139
E-mail Do s and Don ts 140
7 E-Mail Filters and Other Helpers 143
The Growing Problem of E-Mail Overflow 144
Organizing and Sorting E-mail with Second-Generation
Filtering Products 146
How to Use Rules and Filters 146
How People Use Filters 148
What about the Little Guy? 149
Integration with Other Products 150
Making the Work Flow 150
Getting Started 151
Picking Products 152
Learning New Ways to Link: Messages and Applications.... 153
Expanding Beyond the Corporate LAN Boundaries 153
MHS 154
X.400 154
VIM 155
MAPI 155
Groupware: Cooperative Software for Increased
Productivity 155
Collaborative Project Management 157
Changing Habits and Working Smart 159
Interoperability of E-mail Systems 160
Customer Service Dysfunction 162
Handling Document Management 162
Where Is Document Management Today? 163
Electronic Data Interchange 166
From Here to There 166
Electronic Invasion: Brave New World of Business Communications XIII
8 Love-ins and
Public Mail 167
Types of Public Information Services 168
E-mail-Focused Service 169
Why Use It? , 170
Caveats 170
Some Examples 170
General Purpose/Forum-Focused Services 171
Why Use Them? 171
Caveats 172
Some Examples 172
Research-Focused Services 174
Why Use Them? 174
Caveats 175
Some Examples 175
Currid s Favorite Electronic Haunts 176
How to Behave in Electronic Public 176
How to Avoid Being Branded a Digital Dummy 177
9 One for the Road: The Mobile Invasion 179
Why Mobile Computing? 180
Business Changes 180
Who Is Catching the Mobile Wave? 181
About Mobile Technology 181
Portable Computers 181
Pen-Based Computing 183
Wireless Technology 183
Why Wireless Communications Are Important 184
Tips for Successful Remote Computing 185
Who Can Help You Select and Install a Remote
Access System? 186
What Products Should You Buy? 187
Some Interesting Examples 188
Where Is Wireless Technology Headed? 188
Tips for Getting More Mobile 188
More Is Coming 190
10 So You Want to be in Movies 191
What Is Video Conferencing? 191
Profiles of Video Teleconferencing
(aka Video Conferencing) 193
Government Video Conferencing 194
XIV Electronic Invasion: Brave New World of Business Communications
Impact on Education 194
Financial Services, Medical, and Retail
Teleconferencing 196
Tips for Presentations on Video Teleconferencing 197
Important Questions to Consider when Choosing a
Video Teleconferencing System 198
Lights, Camera, Action! 199
Lights On—the Invasion Begins 199
A Electronic Invasion Literacy Quizzes
Level I—Computer Literacy 201
Answers: 206
Scoring: 209
Level II—Computer Literacy: Fax and Voice Mail 210
Answers: 213
Scoring: 216
B Suggested Reading 217
C Public E-mail Systems and On-Line Databases 219
Glossary 229
Index 241
Electronic Invasion: Brave New World of Business Communications XV
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| spelling | Currid, Cheryl Verfasser aut Electronic invasion brave new world of business communications Cheryl Currid New York, NY [u.a.] Brady 1993 XV, 256 S. Ill. txt rdacontent n rdamedia nc rdacarrier HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=020363434&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
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| title | Electronic invasion brave new world of business communications |
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| title_full | Electronic invasion brave new world of business communications Cheryl Currid |
| title_fullStr | Electronic invasion brave new world of business communications Cheryl Currid |
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| title_short | Electronic invasion |
| title_sort | electronic invasion brave new world of business communications |
| title_sub | brave new world of business communications |
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