Evaluation strategies for communicating and reporting: enhancing learning in organizations
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Thousand [u.a.]
Sage Publ.
1996
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 274 S. graph.Darst. |
| ISBN: | 0803959265 0803959273 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Brief Contents
Preface xi
Acknowledgments xiii
1. Introduction 1
2. Evaluation in Learning Organizations 13
3. Evolving Roles of Evaluators and Evaluation 33
4. Issues and Challenges in Developing Communicating
and Reporting Strategies 63
5. Communicating and Reporting Formats 129
6. Continuous Learning for Evaluators 232
References 245
Appendix A: Summary of Chapter 4
Implementation Tips and Cautions 255
Appendix B: Summary of Chapter 5
Implementation Tips and Cautions 259
Index 267
About the Authors 273
Detailed Contents
Preface xi
Acknowledgments xiii
1. Introduction 1
Individual Learning Styles / 7
Individual and Organizational Learning / 9
Organizational Politics, Complexities, and Constraints / 10
Organization of the Book / 11
2. Evaluation in Learning Organizations 13
The Complexity and Changing Nature of Today s Organizations / 16
The Movement Toward Learning Organizations / 21
The Role of Evaluation / 27
COMMUNICATION IN CHANGING ORGANIZATIONS / 27
ORGANIZATIONAL CONTEXT AND CULTURE / 28
REFLECTION AND DIALOGUE / 29
SUMMARY / 31
3. Evolving Roles of Evaluators and Evaluation 33
Evaluator Roles / 39
Formative, Summative, Ongoing Evaluation / 45
Internal and External Evaluation / 49
CONCERNS ABOUT INTERNAL EVALUATION / 49
Conflict of Interest and Co-Optation I 49
Role Complexity I 50
Standardization of Procedures I 50
Dependence on Organizational Maturity I 51
VIEWING INTERNAL EVALUATION IN A DIFFERENT LIGHT / 51
Contextual Sensitivity I 52
Long-Term Commitment to Program Improvement / 52
Advocacy for Evaluation / 53
Cost-Effectiveness / 53
DRAWBACKS OF EXTERNAL EVALUATION / 54
ADVANTAGES OF EXTERNAL EVALUATION / 54
SOME SOLUTIONS / 55
Knowing Our Own Values and Perspectives / 55
Combining Internal and External Evaluation / 58
SUMMARY / 60
4. Issues and Challenges in Developing Communicating
and Reporting Strategies 63
Planning for Effective Communicating and Reporting / 65
AUDIENCE IDENTIFICATION / 65
EVALUATION PLANS / 67
COMMUNICATING AND REPORTING PLANS / 68
Developing the Content of Evaluation Communications / 73
WRITING IN A CLEAR, JARGON-FREE STYLE / 73
USING TABLES AND FIGURES TO MAKE INFORMATION MORE
UNDERSTANDABLE / 80
Tables I 80
Figures I 81
COMMUNICATING NEGATIVE FINDINGS / 92
INTEGRATING QUALITATIVE AND QUANTITATIVE DATA / 97
DEVELOPING RECOMMENDATIONS / 105
USING STILL PHOTOGRAPHY TO ENGAGE EVALUATION AUDIENCES / 111
COMMUNICATING AND REPORTING FOR MULTISITE EVALUATIONS / 122
SUMMARY / 127
5. Communicating and Reporting Formats 129
Working Sessions With Clients and Stakeholders / 130
Short Communications: Memos, Facsimiles, Electronic Mail,
and Postcards / 137
Personal Discussions / 146
Interim/Progress Reports / 152
Final Reports / 158
Executive Summaries / 174
Chart Essays / 183
Verbal Presentations / 187
Newsletters, Bulletins, and Brochures / 195
Videotape Presentations / 202
Poster Sessions / 209
Public Meetings / 214
News Media Communications / 219
SUMMARY / 231
6. Continuous Learning for Evaluators 232
Persistent Issues / 233
TIME FOR COLLABORATION / 233
TIME FOR QUALITY EVALUATION COMMUNICATIONS / 234
BREADTH AND DEPTH OF SKILLS EVALUATORS NEED / 235
Organizational Change, Consultation, and Facilitation I 236
Gender and Multicultural Sensitivity I 237
Ethics and Values I 237
CLIENTS AND STAKEHOLDERS EXPECTATIONS FOR
TRADITIONAL EVALUATION / 238
MISINTERPRETATION/MISUSE OF FINDINGS / 238
Emerging Trends / 239
EDUCATION AND TRAINING OF EVALUATORS / 239
Formal Coursework I 239
Continuing Education I 240
Professional Experience I 241
THE COMMUNICATION AND COLLABORATION MIND-SET / 241
CONTINUOUS LEARNING FOR EVALUATORS / 243
References 245
Appendix A: Summary of Chapter 4
Implementation Tips and Cautions 255
Appendix B: Summary of Chapter 5
Implementation Tips and Cautions 259
Index 267
About the Authors 2 73
|
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| indexdate | 2024-07-09T22:27:26Z |
| institution | BVB |
| isbn | 0803959265 0803959273 |
| language | English |
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| spelling | Torres, Rosalie T. Verfasser aut Evaluation strategies for communicating and reporting enhancing learning in organizations Rosalie T. Torres ; Hallie S. Preskill ; Mary E. Piontek Thousand [u.a.] Sage Publ. 1996 XIV, 274 S. graph.Darst. txt rdacontent n rdamedia nc rdacarrier Bericht (DE-588)4128022-2 gnd rswk-swf Kommunikation (DE-588)4031883-7 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Evaluation (DE-588)4071034-8 gnd rswk-swf Organisation (DE-588)4043774-7 s Kommunikation (DE-588)4031883-7 s Bericht (DE-588)4128022-2 s Organisatorisches Lernen (DE-588)4198012-8 s Evaluation (DE-588)4071034-8 s DE-188 Preskill, Hallie S. Verfasser aut Piontek, Mary E. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019769494&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Torres, Rosalie T. Preskill, Hallie S. Piontek, Mary E. Evaluation strategies for communicating and reporting enhancing learning in organizations Bericht (DE-588)4128022-2 gnd Kommunikation (DE-588)4031883-7 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Organisation (DE-588)4043774-7 gnd Evaluation (DE-588)4071034-8 gnd |
| subject_GND | (DE-588)4128022-2 (DE-588)4031883-7 (DE-588)4198012-8 (DE-588)4043774-7 (DE-588)4071034-8 |
| title | Evaluation strategies for communicating and reporting enhancing learning in organizations |
| title_auth | Evaluation strategies for communicating and reporting enhancing learning in organizations |
| title_exact_search | Evaluation strategies for communicating and reporting enhancing learning in organizations |
| title_full | Evaluation strategies for communicating and reporting enhancing learning in organizations Rosalie T. Torres ; Hallie S. Preskill ; Mary E. Piontek |
| title_fullStr | Evaluation strategies for communicating and reporting enhancing learning in organizations Rosalie T. Torres ; Hallie S. Preskill ; Mary E. Piontek |
| title_full_unstemmed | Evaluation strategies for communicating and reporting enhancing learning in organizations Rosalie T. Torres ; Hallie S. Preskill ; Mary E. Piontek |
| title_short | Evaluation strategies for communicating and reporting |
| title_sort | evaluation strategies for communicating and reporting enhancing learning in organizations |
| title_sub | enhancing learning in organizations |
| topic | Bericht (DE-588)4128022-2 gnd Kommunikation (DE-588)4031883-7 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Organisation (DE-588)4043774-7 gnd Evaluation (DE-588)4071034-8 gnd |
| topic_facet | Bericht Kommunikation Organisatorisches Lernen Organisation Evaluation |
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