Managing projects well:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Singapore
Butterworth-Heinemann Asia
1997
|
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XI, 220 S. |
| ISBN: | 9810080808 |
Internformat
MARC
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Datensatz im Suchindex
| _version_ | 1804142023862648832 |
|---|---|
| adam_text | Contents
SECTION 1 About projects and quality
1 A new view of concepts 2
What is a project, anyway? 3
Products and processes 4
Project cascading and size 5
A different view of leaders, managers, and employees 6
The role of the project manager 6
The difference between management and leadership 9
Additional responsibilities of the project manager 10
The significant role of the project team member 10
Summary of technical concepts 14
Summary of behavioural concepts 16
2 Building the product right 19
Why is product quality important? 19
Magic and misery in products and projects 19
A quick refresher of quality principles 21
Is quality really free? 22
How have we forgotten these lessons? 34
SECTION 2 Getting your own house in order
3 Managing time, a new way 40
Urgency and importance 41
Strengths, and areas for improvement 44
Where has the time gone? 47
Time Wasters 51
MANAGING PROJECTS WELL
12 Handling negotiations, conflict, and criticism 166
Conflict resolution and negotiation 16°
The QUALITY acronym for negotiating 169
Basic negotiating skills 173
More on logical levels 180
Thorough handling of emotional conflict 182
Handling criticism quickly 183
Criticism deflection technique 187
Giving feedback instead of criticism 188
SECTION 4 What they don t teach you in
project management school
13 A fresh look at plan, organise, and control 190
Sequence of planning: theory versus reality 190
Work breakdown, estimating, and scheduling 193
Estimating 193
Scheduling 200
Tools 206
Project controls 206
14 Building the right product 207
Basic requirements techniques 207
Ambiguity of requirements 207
Direct question alternatives 209
From vague to precise 210
Reforming vagueness: the Meta Model 211
Epilogue What do I do on Monday? 215
Action plan 216
Index 217
x
MANAGING PROJECTS WELL
4 Changing habits and NLP 53
Why does NLP work? 54
The NLP swish technique 55
The swish pattern 56
5 Planning your day 59
A daily structured technique 59
General daily planning 61
6 Dynamics of Change 63
Change is like betrayal 63
Change takes time 64
Prepare people 68
Past knowledge biases results 68
Set sights higher progressively 69
Summary 69
Important lessons on the introduction of organisational change 69
Important skill development 70
Goals of change 70
7 Your real, ideal and expected self 71
Walking die talk 71
Why is being real so important? 72
Concepts and definitions 72
Skills 72
Goals 72
8 Handling stress 78
Stress prevention techniques 79
Correction techniques g4
Thorough method g4
Quick method gg
SECTION 3 Getting other s houses in order
9 One on one dynamics ^
Good communication _
One on one dynamics
yo
vli
CONTENTS
Building Rapport 96
NLP presuppositions 103
Representational systems 103
Recognising preferred systems—verbal rapport 104
Visual systems 104
Auditory systems 104
Kinesthetic systems 105
Other systems 105
Matching and leading 110
Sorting styles 115
Logical levels 116
Pattern categories 117
Being an effective listener 117
A word on active listening 121
Walking in the other s shoes 121
Perceptual positions 126
Managing your boss 132
Significant others 132
Filter categories 134
Managerial communication styles 134
10 Written communication 136
11 Working with groups 139
Using metaphors and strategies 139
Metaphors 140
Strategies 141
Good salesmanship 151
Effective groups—team dynamics 153
Task/relationship 153
Group synergy 154
Ownership 154
Moderate conflict 154
Handling people and stimulating others 155
Process, not content 155
Dysfunctional behaviours 155
Effective meetings 157
Problem solving steps 159
The dreamer stage 161
The realist stage 163
The critic stage 163
Effective staffing and work 164
Ix
|
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| bvnumber | BV024991665 |
| classification_rvk | QP 360 |
| ctrlnum | (OCoLC)633654057 (DE-599)BVBBV024991665 |
| discipline | Wirtschaftswissenschaften |
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| id | DE-604.BV024991665 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T22:25:11Z |
| institution | BVB |
| isbn | 9810080808 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-019656990 |
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| physical | XI, 220 S. |
| publishDate | 1997 |
| publishDateSearch | 1997 |
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| publisher | Butterworth-Heinemann Asia |
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| spelling | Bender, Stephen A. Verfasser aut Managing projects well Stephen A. Bender Singapore Butterworth-Heinemann Asia 1997 XI, 220 S. txt rdacontent n rdamedia nc rdacarrier HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=019656990&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Bender, Stephen A. Managing projects well |
| title | Managing projects well |
| title_auth | Managing projects well |
| title_exact_search | Managing projects well |
| title_full | Managing projects well Stephen A. Bender |
| title_fullStr | Managing projects well Stephen A. Bender |
| title_full_unstemmed | Managing projects well Stephen A. Bender |
| title_short | Managing projects well |
| title_sort | managing projects well |
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