Keeping customers for life: designing services that delight customers
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buchkapitel |
| Sprache: | Undetermined |
| Veröffentlicht: |
1999
|
| Beschreibung: | S. 26-40. - Sign.: VGA 870 |
Internformat
MARC
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| 100 | 1 | |a Ramaswamy, Rohit |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Keeping customers for life |b designing services that delight customers |c Rohit Ramaswamy |
| 264 | 1 | |c 1999 | |
| 300 | |a S. 26-40. - Sign.: VGA 870 | ||
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| 773 | 0 | 8 | |t Dienstleistungen - Innovation für Wachstum und Beschäftigung / Hans-Jörg Bullinger (Hrsg.) |d Wiesbaden, 1999 |w (DE-604)BV012514019 |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-018455137 | ||
Datensatz im Suchindex
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| article_link | (DE-604)BV012514019 |
| author | Ramaswamy, Rohit |
| author_facet | Ramaswamy, Rohit |
| author_role | aut |
| author_sort | Ramaswamy, Rohit |
| author_variant | r r rr |
| building | Verbundindex |
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| ctrlnum | (OCoLC)916347097 (DE-599)BVBBV024479433 |
| format | Book Chapter |
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| id | DE-604.BV024479433 |
| illustrated | Not Illustrated |
| indexdate | 2024-07-09T22:00:28Z |
| institution | BVB |
| language | Undetermined |
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| spelling | Ramaswamy, Rohit Verfasser aut Keeping customers for life designing services that delight customers Rohit Ramaswamy 1999 S. 26-40. - Sign.: VGA 870 txt rdacontent n rdamedia nc rdacarrier Dienstleistungen - Innovation für Wachstum und Beschäftigung / Hans-Jörg Bullinger (Hrsg.) Wiesbaden, 1999 (DE-604)BV012514019 |
| spellingShingle | Ramaswamy, Rohit Keeping customers for life designing services that delight customers |
| title | Keeping customers for life designing services that delight customers |
| title_auth | Keeping customers for life designing services that delight customers |
| title_exact_search | Keeping customers for life designing services that delight customers |
| title_full | Keeping customers for life designing services that delight customers Rohit Ramaswamy |
| title_fullStr | Keeping customers for life designing services that delight customers Rohit Ramaswamy |
| title_full_unstemmed | Keeping customers for life designing services that delight customers Rohit Ramaswamy |
| title_short | Keeping customers for life |
| title_sort | keeping customers for life designing services that delight customers |
| title_sub | designing services that delight customers |
| work_keys_str_mv | AT ramaswamyrohit keepingcustomersforlifedesigningservicesthatdelightcustomers |