Customer retention in automotive industry: quality, satisfaction and loyalty
Gespeichert in:
Weitere Verfasser: | |
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Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Wiesbaden
Gabler
1997
|
Schlagworte: | |
Beschreibung: | VIII, 372 S. graph. Darst. |
ISBN: | 3409122370 |
Internformat
MARC
LEADER | 00000nam a2200000 c 4500 | ||
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245 | 1 | 0 | |a Customer retention in automotive industry |b quality, satisfaction and loyalty |c Michel D. Johnson ... (eds.) |
264 | 1 | |a Wiesbaden |b Gabler |c 1997 | |
300 | |a VIII, 372 S. |b graph. Darst. | ||
336 | |b txt |2 rdacontent | ||
337 | |b n |2 rdamedia | ||
338 | |b nc |2 rdacarrier | ||
650 | 0 | 7 | |a Kraftfahrzeugindustrie |0 (DE-588)4032690-1 |2 gnd |9 rswk-swf |
650 | 0 | 7 | |a Kundenbindung |0 (DE-588)4384508-3 |2 gnd |9 rswk-swf |
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650 | 0 | 7 | |a Verbraucherzufriedenheit |0 (DE-588)4129147-5 |2 gnd |9 rswk-swf |
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655 | 7 | |8 1\p |0 (DE-588)4143413-4 |a Aufsatzsammlung |2 gnd-content | |
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883 | 1 | |8 3\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk |
Datensatz im Suchindex
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any_adam_object | |
author2 | Johnson, Michael D. |
author2_role | edt |
author2_variant | m d j md mdj |
author_facet | Johnson, Michael D. |
building | Verbundindex |
bvnumber | BV024476374 |
classification_rvk | QW 300 |
ctrlnum | (OCoLC)231763710 (DE-599)BVBBV024476374 |
discipline | Wirtschaftswissenschaften |
format | Book |
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genre_facet | Aufsatzsammlung |
id | DE-604.BV024476374 |
illustrated | Illustrated |
indexdate | 2024-07-09T22:00:24Z |
institution | BVB |
isbn | 3409122370 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-018452120 |
oclc_num | 231763710 |
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owner | DE-83 |
owner_facet | DE-83 |
physical | VIII, 372 S. graph. Darst. |
publishDate | 1997 |
publishDateSearch | 1997 |
publishDateSort | 1997 |
publisher | Gabler |
record_format | marc |
spelling | Customer retention in automotive industry quality, satisfaction and loyalty Michel D. Johnson ... (eds.) Wiesbaden Gabler 1997 VIII, 372 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Kraftfahrzeugindustrie (DE-588)4032690-1 gnd rswk-swf Kundenbindung (DE-588)4384508-3 gnd rswk-swf Produktionspolitik (DE-588)4129138-4 gnd rswk-swf Customization (DE-588)4461799-9 gnd rswk-swf Verbraucherzufriedenheit (DE-588)4129147-5 gnd rswk-swf Mass Customization (DE-588)4460479-8 gnd rswk-swf 1\p (DE-588)4143413-4 Aufsatzsammlung gnd-content Kraftfahrzeugindustrie (DE-588)4032690-1 s Produktionspolitik (DE-588)4129138-4 s Customization (DE-588)4461799-9 s Verbraucherzufriedenheit (DE-588)4129147-5 s Kundenbindung (DE-588)4384508-3 s 2\p DE-604 Mass Customization (DE-588)4460479-8 s 3\p DE-604 Johnson, Michael D. edt 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Customer retention in automotive industry quality, satisfaction and loyalty Kraftfahrzeugindustrie (DE-588)4032690-1 gnd Kundenbindung (DE-588)4384508-3 gnd Produktionspolitik (DE-588)4129138-4 gnd Customization (DE-588)4461799-9 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Mass Customization (DE-588)4460479-8 gnd |
subject_GND | (DE-588)4032690-1 (DE-588)4384508-3 (DE-588)4129138-4 (DE-588)4461799-9 (DE-588)4129147-5 (DE-588)4460479-8 (DE-588)4143413-4 |
title | Customer retention in automotive industry quality, satisfaction and loyalty |
title_auth | Customer retention in automotive industry quality, satisfaction and loyalty |
title_exact_search | Customer retention in automotive industry quality, satisfaction and loyalty |
title_full | Customer retention in automotive industry quality, satisfaction and loyalty Michel D. Johnson ... (eds.) |
title_fullStr | Customer retention in automotive industry quality, satisfaction and loyalty Michel D. Johnson ... (eds.) |
title_full_unstemmed | Customer retention in automotive industry quality, satisfaction and loyalty Michel D. Johnson ... (eds.) |
title_short | Customer retention in automotive industry |
title_sort | customer retention in automotive industry quality satisfaction and loyalty |
title_sub | quality, satisfaction and loyalty |
topic | Kraftfahrzeugindustrie (DE-588)4032690-1 gnd Kundenbindung (DE-588)4384508-3 gnd Produktionspolitik (DE-588)4129138-4 gnd Customization (DE-588)4461799-9 gnd Verbraucherzufriedenheit (DE-588)4129147-5 gnd Mass Customization (DE-588)4460479-8 gnd |
topic_facet | Kraftfahrzeugindustrie Kundenbindung Produktionspolitik Customization Verbraucherzufriedenheit Mass Customization Aufsatzsammlung |
work_keys_str_mv | AT johnsonmichaeld customerretentioninautomotiveindustryqualitysatisfactionandloyalty |