Global management of quality assurance systems:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY [u.a.]
MacGraw-Hill
1994
|
| Schriftenreihe: | MacGraw-Hill engineering and technology management series
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 376 S. graph. Darst. |
| ISBN: | 0070702926 |
Internformat
MARC
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| 100 | 1 | |a Willborn, Walter |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Global management of quality assurance systems |c Walter Willborn ; T. C. Edwin Cheng |
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| 300 | |a XII, 376 S. |b graph. Darst. | ||
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Datensatz im Suchindex
| _version_ | 1804139007985057792 |
|---|---|
| adam_text | Contents
Series Introduction vii
Preface ix
Chapter 1. Introduction 1
1.1 Worldwide Developments 2
1.2 International Standards for Quality Assurance 4
1.3 Successful Global Competitors 6
1.4 Quality from an International Perspective 8
1.5 Quality or Else 10
1.6 Strategies for Quality Management 14
1.7 Summary 14
Chapter 2. Quality Management 17
2.1 Fundamentals 17
2.2 Total Quality Control 37
2.3 Total Quality Management 42
2.4 Guidelines for TQM 51
2.5 Total Quality Management Program Elements 54
2.6 Total Quality Management and Quality Assurance 61
2.7 Summary 66
Chapter 3. Quality Assurance Systems Management 69
en
3.1 Fundamentals m
3.2 Standards and Guidelines 71
3.3 Quality Assurance System Design and Implementation 109
3.4 Documentation, Information, and Communication 122
3.5 System Evaluation and Review 129
3.6 Technical Infrastructure and Supports 132
3.7 Summary 137
Chapter 4. Quality Assurance System Audits 141
4.1 Fundamentals 141
4.2 Audit Standards and Guidelines 150
4.3 Auditing 158
4.4 Auditor Qualification and Certification 188
v
vi Contents
4.5 International Auditing of Quality Systems 196
4.6 Auditee and Multiple Audits 197
4.7 Using Audits for Continuous Quality Improvement 198
4.8 Technical Infrastructure and Support Management of the Audit
Program and Auditor 201
4.9 Summary 205
Chapter 5. Quality System Registration 209
5.1 The Problem of Multiple Audits 209
5.2 Need and Purpose of Quality System Registration 210
5.3 Concepts, Principles, and Models 217
5.4 The Registration Process 222
5.5 National and International Registration Programs 230
5.6 A Comparative Analysis 245
5.7 Implications for Business and Government 247
5.8 Further Development and Extension of Registration Services 253
5.9 Summary 256
Chapter 6. Accreditation of Registration Agencies 259
6.1 Certification, Registration, and Accreditation 259
6.2 Needs, Benefits, and Pitfalls 260
6.3 Liability 267
6.4 Accreditation Organizations 268
6.5 Standards and Guidelines for Registration and Accreditation 274
6.6 Accreditation Procedures 282
6.7 Toward an International Accreditation Scheme 284
6.8 Summary 287
Chapter 7. Quality Management and Global Competition 289
7.1 Relevant Features of Global Competition 289
7.2 Strategies and Action Plans of Successful Quality Management 294
7.3 Role and Involvement of Governments and Associations 305
7.4 Quality Assurance and the Education System 316
7.5 Global Integration and Harmonization 329
7.6 Summary 337
Chapter 8. Future Challenges and Opportunities 341
8.1 Global Competition as a Driving Force 341
8.2 Total Quality Management and Modern Technology 342
8.3 Research, Benchmarking, Auditing 344
8.4 Summary 344
Appendix A. International Cooperative Research Project—Example 347
Appendix B. Organizations and Addresses 359
Index 361
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| illustrated | Illustrated |
| indexdate | 2024-07-09T21:37:15Z |
| institution | BVB |
| isbn | 0070702926 |
| language | English |
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| physical | XII, 376 S. graph. Darst. |
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| series2 | MacGraw-Hill engineering and technology management series |
| spelling | Willborn, Walter Verfasser aut Global management of quality assurance systems Walter Willborn ; T. C. Edwin Cheng New York, NY [u.a.] MacGraw-Hill 1994 XII, 376 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier MacGraw-Hill engineering and technology management series Qualitätssicherung (DE-588)4126457-5 gnd rswk-swf Qualitätssicherung (DE-588)4126457-5 s DE-604 Cheng, T. C. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017449905&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Willborn, Walter Cheng, T. C. Global management of quality assurance systems Qualitätssicherung (DE-588)4126457-5 gnd |
| subject_GND | (DE-588)4126457-5 |
| title | Global management of quality assurance systems |
| title_auth | Global management of quality assurance systems |
| title_exact_search | Global management of quality assurance systems |
| title_full | Global management of quality assurance systems Walter Willborn ; T. C. Edwin Cheng |
| title_fullStr | Global management of quality assurance systems Walter Willborn ; T. C. Edwin Cheng |
| title_full_unstemmed | Global management of quality assurance systems Walter Willborn ; T. C. Edwin Cheng |
| title_short | Global management of quality assurance systems |
| title_sort | global management of quality assurance systems |
| topic | Qualitätssicherung (DE-588)4126457-5 gnd |
| topic_facet | Qualitätssicherung |
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