Introduction to human factors and ergonomics for engineers:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York , NY [u.a.]
Erlbaum
2008
|
| Schriftenreihe: | Human factors and ergonomics
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXIII, 969 S. Ill., graph. Darst. |
| ISBN: | 9780805853087 |
Internformat
MARC
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| 245 | 1 | 0 | |a Introduction to human factors and ergonomics for engineers |c Mark R. Lehto ; James R. Buck |
| 264 | 1 | |a New York , NY [u.a.] |b Erlbaum |c 2008 | |
| 300 | |a XXIII, 969 S. |b Ill., graph. Darst. | ||
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| 999 | |a oai:aleph.bib-bvb.de:BVB01-017444415 | ||
Datensatz im Suchindex
| _version_ | 1804139000599937024 |
|---|---|
| adam_text | CONTENTS
Series Foreword xvii
Preface xix
Acknowledgments xxiii
CHAPTER 1 fl Guided Tour
of Ergonomic Design 1
About this Chapter 2
Introduction 2
What Is Ergonomic Design? 4
Human-Centered Design 10
Military Equipment Design 14
Ergonomic Criteria 16
Models of Human Performance 17
Helson s Hypotheses 18
Other Models 19
A Model of Software Design 24
Macroergonomics 25
Carrots and Sticks 29
Trends in Industry That Impact Ergonomic Design 30
Organizations and Additional Information on Ergonomic Design 34
Ergonomic Methods 34
Field Studies 35
Experimental Simulations 36
Laboratory Experiments 3 7
Computer Simulation 37
Differences in Ergonomic Methods 37
Final Remarks 38
Discussion Questions and Exercises 39
CHAPTER 2 The Human System 41
About this Chapter 42
Introduction 42
The Skeletal Subsystem 43
The Extremities 43
Joint-Related Disorders 46
The Spine 48
The Muscles 50
.Muscle Contractions and Capabilities 50
The Role of Oxygen in Muscle Actions 52
Muscle Injuries and Disorders 53
Effects of Gender and Muscular Strength 53
Exercise as a Means of CTD Prevention 54
Anthropometry 54
Predicting the Stature of People 54
Estimating Body Dimensions 56
Predicting the Segment Mass of the Human Body 56
vi Contents
Other Anthropometric Relationships 58
Body Movement 60
The Muscular-Skeletal System as Levers 60
The Sensory Subsystems 64
The Visual Sensor} Subsystem 64
Human Perception of Sound 73
Position and Motion Sensing 77
Other Senses 80
Support Subsystems 81
Respiratory Operations and Alechanics 81
The Circulator T Subsystem 82
Metabolism 84
Indirect Calorimetry 87
Final Remarks 88
Discussion Questions and Exercises 89
CHAPTER 3 Design to Fit Tasks, Processes,
and People 93
About the Chapter 94
Introduction 94
Ergonomic Design Principles 95
Traditional Principles in Ergonomic Design 97
Visual Graphs of Operations 99
Operations Process Charts 100
Flow Process Charts 101
Flow Diagrams 103
Multiple Activity Charts 104
Precedence Diagrams and Matrices 105
Link Diagrams 106
Task Time-Line Analysis Graphs 108
Fault Trees 109
Failure Modes and Effects Fables 112
Cause-and-Effect Diagrams 112
Decision Flow Diagrams 114
Analysis of Tasks and Jobs 116
Describing the Task 117
Determining Task Requirements 120
Function Allocation 124
Final Remarks 126
Discussion Questions and Exercises 126
CHAPTER 4 Assessment and Design
of the Physical Environment 129
About the Chapter 130
Introduction 130
Cleanliness, Clutter, and Disorder 131
General Housekeeping and Maintenance 131
5S Programs 132
Air Quality and Ventilation 13 5
Temperature and Humidity 136
Thermal Regulation 136
Contents vii
Heat Transfer 137
Control Strategies for Hot or Cold Environments 142
Assessing Thermal Conditions and Comfort 145
Effects of Thermal Conditions on Performance 154
Lighting and Illumination 154
The Luminous Environment and Its Measurement 156
Lighting Methods 160
Some Basic Principles and Lighting Requirements 163
Noise 172
I lealth Effects of Noise 173
Annoyance and Other Effects of Noise 175
Noise Control Strategies 176
Hearing Protection 177
Final Remarks 179
Discussion Questions and Exercises 179
CHAPTER 5 Design of Work Rreos,
Tools, and Equipment 183
About the Chapter 184
Introduction 184
Applied Anthropometry 185
Drafting Templates 188
Computer Modeling Methods 189
Design of Work Areas and Stations 192
Traffic Areas 192
Workplace Dimensions and Layout Principles 195
Design of Seating 199
Office Design 205
Computer Workstations 205
Design of Tools and Equipment 214
Hands and Handedness: Some Initial Design Principles 214
Other Desired Properties of Grip Design 218
Other Features of Hand Tool Design 226
Techniques for Determining- Hand Tool Adequacy 227
Power Tools 228
Power Transmission Hazards 230
Point of Operation Hazards 231
Protective Equipment for the Operator 234
Safety Shoes 234
Helmets 236
Protective Gloves 238
Eye Protection and Spectacles 239
Hearing Protection 240
Accommodating Handicapped People 240
Final Remarks 244
Discussion Questions and Exercises 244
CHAPTER 6 Methods Improvement and Motion
Analysis of Physical Tasks 247
About the Chapter 248
viii Contents
Introduction 248
Methods Improvement 250
Principles of Motion Economy 251
Work-Physiology Related Principles 253
Motion and Micromotion Study 258
Biodynamics of Hand Motions 261
Speed-Accuracy Tradeoffs 262
Fitts Law 262
Eye-Hand Coordination 266
Some Principles of Manual Assembly 268
Manual Materials Handling 270
Principles of Lifting 274
Computer Tools for Analyzing Lifting Tasks 276
Ergonomic Support Belts 277
Grips and Grasps in Materials Handling 278
Handling Liquids and Powders 278
Carrying Methods 280
Equipment to Assist in Manual Materials Handling 281
Powered and Gravity Conveyors 283
Forklift Trucks 284
Wheelchairs 285
Final Remarks 285
Discussion Questions and Exercises 287
CHAPTER 7 Measurement of Human
Performance 289
About the Chapter 290
Introduction 290
Some Probabilistic Assumptions 292
Time Study 294
Performance Leveling 302
Determining Allowances 306
Machine Interference Allowances 309
Maintaining Standards 309
Indirect Performance Measurement 310
Criteria Other Than Time 311
Final Remarks 312
Discussion Questions and Exercises 312
CHAPTER 8 Predicting Human Performance 317
About the Chapter 318
Introduction 318
Synthetic Data Systems 319
Why Use a Synthetic Data System? 319
Motion-Time-Measurement (MTM) 320
Work-Factor System 329
Mento-Factor System 332
Standard Data Systems 335
Formula Development 336
Finding the Relationship among Predictive Variables
and Normal Performance 338
Contents ix
Statistical Computer Packages for Regression 339
Cognitive Modeling 341
GOMS: Cognitive Work Measurement of a Skill-Based Task 349
NGOMSL 352
Final Remarks 356
Discussion Questions and Exercises 357
CHAPTER 9 Measurement of Learning
and Forgetting 361
About this Chapter 362
Introduction 362
Some Applications of Learning Curves 363
Modeling Human Learning 363
Why Use a Model of Learning? 364
Performance Criteria and Experience Units 364
Some Learning Curve Models 365
Powerform Learning Curve 366
Discrete Exponential Learning Curve 370
Fitting Learning Curves 373
The Powerform Model 3 73
The Discrete Exponential Model 374
Comparing Alternatives for Learnability 375
The Correct Learning Curve Model 376
Forgetting Curves 376
Final Comments 377
Discussion Questions and Exercises 378
CHflPTER 10 Sampling Methods in
Industrial Ergonomics 379
About this Chapter 380
Introduction 380
Activity S ampling 381
Sampling Procedures 382
Sampling Theory and Sample Size 384
Developing the Observation Schedule 387
Recording and Analyzing the Data 390
Checking for Stationarity 390
Using Work Sampling to Estimate Performance Standards 391
Using Work Sampling in Problem Solving 393
Sampling Strategies 394
Stratified Sampling 395
Sequential Bayesian Work Sampling 399
The Beta Distribution and Its Parameters 400
Bayesian Confidence Intervals 400
Finding Tabled Bayesian Confidence Intervals 401
Bayes Theorem and the Bayesian Concept 402
Managing a Bayesian Work Sampling Study 403
Poisson Activity Sampling 408
Final Comments 409
Discussion Questions and Exercises 409
Contents
CHAPTER 11 Questionnaires and
Interviews 413
About the Chapter 414
Introduction 414
Questionnaire Design 415
Planning the Questionnaire 415
Sampling Procedure 416
Constructing the Questionnaire 417
Pilot Testing and Data Collection 42 3
Data Analysis 424
Interviews 430
Interviewing Methods 431
Interrater Consistency 434
Final Remarks 435
Discussion Questions and Exercises 436
CHAPTER 12 Simulation in Ergonomic
Design 439
About the Chapter 440
Introduction 440
Simulation Versus Other Methods in Ergonomics 441
Essential Elements of Computer Simulation 441
Higher-Level Computer Languages 442
Computer Simulation in Ergonomics 443
Verifying and Validating a Simulation Model 445
Cognitive Simulation 446
Production System Modeling of Cognitive Tasks 448
Temporal Simulation Using the Production System Model 448
Methods Analysis Using Production Systems 449
Operator-in-the-Loop Simulation 450
Training Simulators 452
Ground Vehicle Simulators 452
Simulation Fidelity 453
A Case Study in Operator-in-the-Loop Simulation 455
Other Operator-in-the-Loop Simulators 459
A Simulation Strategy 459
Design of Simulation Experiments 461
Analysis of Variance 461
General Experimental Designs and Their Features 462
Final Remarks 466
Discussion Questions and Exercises 466
CHAPTER 13 Design for Crew-Team
Operations 469
About the Chapter 470
Introduction 470
Sports Analogies and Work Teams 471
Crew-Team Design 471
A Model of Group Effectiveness 472
The Life Cycle of Teams and Crews 474
Contents xi
Group Effects and Characteristics 474
Measuring Team-Crew Work Performance 475
Industrial Work Teams 476
Some Principles in Designing and Developing
Industrial-Service Teams or Crews 480
Simulating Industrial Crews 480
Research, Development, and Design Teams 482
Roles of Team-Crew Members and Productive Team Composition 483
Problems with the Serial Design Process 486
Communications Within Research, Development,
and Design Teams 487
Research, Development, and Design Team Effectiveness 488
Concurrent and Iterative Design 489
Some Observations from NASA 489
Final Remarks 490
Discussion Questions and Exercises 490
CHAPTER 14 Ergonomics in Maintenance
and Repair 493
About the Chapter 494
Introduction 494
System Reliability and Availability 495
Maintenance Programs 495
Assigning and Coordinating Maintenance Activities 496
Setting Maintenance Priorities and Standards 498
Maintenance Schedules 499
Storing and Delivering Technical Information as Needed 501
Tools, Component Parts, and Materials Delivery 502
Training for Maintenance and Repair 503
Record Keeping and Measurement of Maintenance
Program Effectiveness 504
Reducing Maintenance Effort 504
Fault Avoidance and Fault Tolerance 505
Detecting Faults or Malfunctions 507
Diagnostic Support 512
Verifying the Fault and the Correction 516
Design for Disassembly 517
Design of Fasteners and Tools 521
Work Envelopes 522
Final Remarks 525
Discussion Questions and Excercises 526
CHAPTER 15 Ergonomics of Product Quality
and Usability 529
About the Chapter 530
Introduction 530
Quality Management and Customer-Driven Design 532
QFD: A Framework for Quality Assessment and Improvement 534
Identifying Customer Requirements 539
Specifying Design Requirements 541
Rapid Prototyping and Testing 545
xii Contents
Usability Analysis and Testing 547
Task Analytic Methods 547
Expert Evaluation 550
Customer Ratings and Preference Testing 552
Some Principles of Preference Testing 554
Typical Procedures in Usability Testing 556
Interviews and Post-Experimental Questionnaires 560
Designed Experiments 562
Independent Variables 562
Dependent Variables 563
Basic Experimental Designs 564
Final Remarks 566
Discussion Questions and Exercises 567
CHAPTER 16 Inspection and
Quality Control 569
About the Chapter 570
Introduction 570
Some Common Types of Inspection 572
Quality Assurance Inspections 572
Maintenance and Safety Inspections 573
Screening of People and Materials 573
Detection of Tampering 573
Human Inspection 574
Inspection Strategies 574
Viewing Time and Movement 575
Task Pacing and Time Pressure 576
Individual Differences 578
Illumination Levels 579
Visual Freedom and Other Issues 581
Signal Detection Theory (SDT) 582
Some Basic Elements of SDT 583
Application of SDT to Inspection 586
Xonparametric Extensions of SDT 588
Inspection Economics 591
Inspection Costs 591
Location of the Inspection Station 593
Learning and Quality Improvement 595
Improvement and Correction Strategies 595
Analysis and Improvement of Inspection Tasks 596
Deming s Points for Continuous Improvement 597
Final Remarks 600
Discussion Questions and Exercises 600
CHAPTER 17 Macroergonomics of Occupational
Safety and Health 603
About this Chapter 604
Introduction 604
Some Historical Background 604
Safety and Health Achievements and Future Promises 606
Fundamental Concepts of Industrial Safety and Health 607
Coatents xiii
Contemporary Occupational Health and Safety Management 608
Compliance with Standards and Codes 608
Accident Reporting and Statistics 609
Hazards and Control Measures 612
Fall and Impact Hazards 612
Hazards of Mechanical Injury 614
Vibration Hazards and Cumulative Trauma Disorders 615
Noise Hazards 616
Pressure Hazards 617
Electrical Hazards 618
Heat, Temperature, and Fire Hazards 620
Hazards of Toxic Materials 62 3
Warnings and Safety Programs 627
Final Remarks 628
Discussion Questions and Exercises 629
CHAPTER 18 Communication and
Display Design 631
About the Chapter 632
Introduction 632
Communication Theory 633
Information Transmission 634
The Rate of Information Transmission 637
Information Partitioning and Hypothesis Testing 640
Human Information Processing 643
Selective Attention 643
The Role of Working Memory 644
The Mode of Processing 647
Mappings and Population Stereotypes 649
Message Meaning and Comprehension 653
Decision Making 657
Display Design 658
Types of Displays 659
Principles of Display Design 660
Hazard Communication 673
Design Guidelines and Requirements 675
Developing Safety Information 679
Final Remarks 681
Discussion Questions and Excercises 682
CHAPTER 19 Ergonomics of Control 685
About this Chapter 686
Introduction 686
Control Systems 687
Manual Control 690
An Elementary Model of Manual Control 691
Tracking Tasks 691
The Human Controller 694
A Naive Theory of Adaptive Control 696
Positioning and Movement Time 702
Control Error Statistics 703
xiv Contents
A More Ergonomic Way of Measuring Control Errors: Partial Means 705
Numerical Simulation of Control Activity 707
Design of Controls 709
Some General Design Principles for Controls 709
Principles for Better Control-Display Relationships 715
Fuzzy Control 718
Fuzzy Measurements 718
Fuzzy Logic 720
Examples of Fuzzy Control 721
Supervisory Control 724
Final Remarks 729
Discussion Questions and Exercises 730
CHAPTER 20 Decision Making
and Decision Support 733
About this Chapter 734
Introduction 734
Classical or Normative Decision Theory 736
Subjective Expected Utility (SEU) Theory 737
Multiattribute Utility Theory 740
Statistical (Bayesian) Inference 741
Behavioral Decision Theory 743
Human Judgment and Inference 748
Naturalistic Decision Theory 757
Levels of Task Performance 757
Recognition-Primed Decision Making 758
Shared Mental Models and Awareness 759
Models of Time Pressure and Stress 759
Group Decision Making 761
Ethics and Social Norms 761
Group Processes and Conflict 762
Group Conflict Resolution 763
Group Performance and Biases 764
Improving Group Decision Making 765
Decision Support 767
Debiasing or Aiding Human Judgment 768
Holistic Comparison 769
Decision Analysis 770
Preference Assessment 776
Computer-Based Decision Support 779
Group and Organizational Decision Support 783
Final Remarks 786
Discussion Questions and Exercises 787
CHAPTER 21 Personnel Selection, Placement,
and Training 789
About the Chapter 790
Introduction 790
Personnel Selection and Placement 792
Personnel Systems 794
Concepts of Ability Testing 796
Contents xv
Individual Differences on the Job 800
Economic Considerations in Personnel Selection 802
Training 803
Some Principles 803
Transfer of Training 805
Other Training Strategies 807
A Summary of Training Program Design 809
Job Aids 809
Final Remarks 810
Discussion Questions and Exercises 811
CHAPTER 22 Design for Compensation
and Accommodation 813
About this Chapter 814
Introduction 814
Job Evaluation 816
Job Analysis 817
Job Ranking Methods 817
Job Classification Methods 819
Point Systems 820
Job Factor Comparison Method 823
Wage Administration 827
Forms of Compensation 827
Establishing a Wage Structure 829
Incentive Plans 834
Final Remarks 837
Discussion Questions 837
References 839
APPENDIX A Selling Ergonomics to
Management A-l
Al. Professional Reports A-2
A2. Making Ergonomic Charts, Tables, and Graphs A-2
A3. General Writing Tips A-3
APPENDIX B Economic Anal/sis of Projects
in Ergonomic Design and
Management B-l
Introduction B-2
Economic Analysis Begins with the Identification of Costs,
Benefits, and Required Investments B-2
Cash Flow Models B-3
Discrete Cash Flow Models B-4
Interest Calculations and Discounted Cash Flows B-6
Present Worth of Cash Flow Series B-14
Discrete Serial Models and Discounted Cash Flows B-8
Equivalent Annual Worths or Rates of Return B-11
Final Remarks B-l2
xvi Contents
APPENDIX C. Some Probability
Distributions C-l
Appendix C-l. Some Additional Probability Distributions C-2
APPENDIX D. Tables of Statistical
Distributions D-l
Appendix D-l. Normal (Gaussian) Distribution Tables D-2
Appendix D-l a. Cumulative Normal (Gaussian) Distribution D-2
Appendix D-lb. Ordinates of the Normal (Gaussian)
Distribution D-3
Appendix D-lc. Correlated Bivariate Normal Tables D-4
Appendix D-2. Beta (Type 1) Bayesian (High Density) 90%, 95%,
and 99% Confidence Intervals D-6
Appendix D-3. Cumulative Student-? Distribution Table D-8
Appendix D-4. Cumulative Chi-square Table D-9
Appendix D-5. F-distribution Table D-10
APPENDIX E. Some Fundamentals of Statistical
Regression and Correlation E-l
E-l. One Variable Linear Regression E-2
An Example of Linear One Variable Regression E-3
E-2. Transformation E-4
A Numerical Example E-5
E-3. Development of the Multiple Linear Regression E-5
Some Correlation Coefficients E-7
Some Statistical Tests of Importance in Regression Analysis E-9
APPENDIX F. Fundamentals of Analysis
of Variance F-l
The Basic ANOVA Model F-2
An Algebraic Development of Analysis of Variance (ANOVA) F-3
Computations of This ANOVA F-3
A Numerical Example of Analysis of Variance F-3
An ANOVA Example for Student Practice F-9
Author Index 931
Subject Index 945
|
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| id | DE-604.BV023802216 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:37:08Z |
| institution | BVB |
| isbn | 9780805853087 |
| language | English |
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| record_format | marc |
| series2 | Human factors and ergonomics |
| spelling | Lehto, Mark R. Verfasser aut Introduction to human factors and ergonomics for engineers Mark R. Lehto ; James R. Buck New York , NY [u.a.] Erlbaum 2008 XXIII, 969 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Human factors and ergonomics Ergonomie (DE-588)4015249-2 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd rswk-swf Mensch-Maschine-Kommunikation (DE-588)4125909-9 s DE-604 Ergonomie (DE-588)4015249-2 s Buck, James R. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017444415&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Lehto, Mark R. Buck, James R. Introduction to human factors and ergonomics for engineers Ergonomie (DE-588)4015249-2 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| subject_GND | (DE-588)4015249-2 (DE-588)4125909-9 |
| title | Introduction to human factors and ergonomics for engineers |
| title_auth | Introduction to human factors and ergonomics for engineers |
| title_exact_search | Introduction to human factors and ergonomics for engineers |
| title_full | Introduction to human factors and ergonomics for engineers Mark R. Lehto ; James R. Buck |
| title_fullStr | Introduction to human factors and ergonomics for engineers Mark R. Lehto ; James R. Buck |
| title_full_unstemmed | Introduction to human factors and ergonomics for engineers Mark R. Lehto ; James R. Buck |
| title_short | Introduction to human factors and ergonomics for engineers |
| title_sort | introduction to human factors and ergonomics for engineers |
| topic | Ergonomie (DE-588)4015249-2 gnd Mensch-Maschine-Kommunikation (DE-588)4125909-9 gnd |
| topic_facet | Ergonomie Mensch-Maschine-Kommunikation |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017444415&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT lehtomarkr introductiontohumanfactorsandergonomicsforengineers AT buckjamesr introductiontohumanfactorsandergonomicsforengineers |