Knowledge at work: creative collaboration in the global economy
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Malden, MA
Blackwell Publishing
2006
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Inhaltsverzeichnis |
| Beschreibung: | XIX, 276 Seiten Diagramme |
| ISBN: | 9781405107563 9781405107556 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | CONTENTS
List of Figures xi
List of Tables xii
List of Case Studies xiii
Preface xvi
Acknowledgments xx
Chapter 1 Knowledge Workers and Knowledge Work 1
Knowledge Work in the Global Economy 4
What Do Knowledge Workers Do? 6
Explicit and Tacit Knowledge 7
Who Owns the Knowledge? 8
Knowing and Learning 10
The Interplay of Knowing and Learning 11
Knowledge Work as Practice 12
Communication between Practices 13
Tools for Knowledge Work 14
Closed versus Open Perspectives 16
Participants in Knowledge Work 17
The individual 17
The community 17
The organization 18
The industry 18
The Knowledge Diamond 18
The Chapters to Follow 20
Questions for Reflection 21
vi CONTENTS
Chapter 2 Individual Knowledge at Work 25
Three Ways of Knowing 28
Knowing-why 28
Knowing-how 28
Knowing-whom 29
Interdependence among the Ways of Knowing 29
Knowing-why and knowing-how 29
Knowing-why and knowing-whom 30
Knowing-how and knowing-whom 30
The Individual and the Knowledge Diamond 31
One individual and another 32
The individual and the community 33
The individual and the organization 35
The individual and the industry 37
Keeping the Individual in View 38
Other Ways of Knowing? 40
Free Agency and Trust 41
Networks and Social Capital 42
Tools for Individuals 44
Summary 45
Questions for Reflection 46
Chapter 3 Community Knowledge at Work 50
Three Dimensions of Community Activity 52
Joint enterprise 53
Shared repertoire 53
Mutual engagement 53
Interdependence among the Dimensions 54
Joint enterprise and shared repertoire 55
Joint enterprise and mutual engagement 55
Shared repertoire and mutual engagement 55
The Community and the Knowledge Diamond 56
One community and another 56
The community and the organization 57
The community and the industry 58
The community and the individual 60
Keeping the Community in View 61
Other Meanings of Community 62
Organizational Communities 63
CONTENTS vii
Occupational Communities 65
Community Social Capital 66
The Returns on Community Social Capital 67
Community and Inter-Community Knowledge Work 69
Tools for Communities 70
Summary 71
Questions for Reflection 72
Chapter 4 Organizational Knowledge at Work 75
The Organization s Core Competencies 77
Organizational culture 78
Organizational capabilities 78
Organizational connections 78
Interdependencies among the Core Competencies 79
Culture and capabilities 79
Culture and connections 80
Capabilities and connections 80
The Organization and the Knowledge Diamond 81
One organization and another 81
The organization and the individual 83
The organization and the community 84
The organization and the industry 86
Keeping the Organization in View 86
Knowledge Transfer in Strategic Alliances 87
Exploitation versus Exploration 90
Codification versus Personalization 91
Closed versus Open Innovation 93
Tools for Organizations 95
Summary 96
Questions for Reflection 97
Chapter 5 Industry Knowledge at Work 101
Three Attributes of Industry Activity 104
Industry milieu 104
Industry recipes 104
Industry system 105
Interdependence among Industry Attributes 105
Industry milieu and industry recipes 105
viii CONTENTS
Industry milieu and industry system 106
Industry recipes and industry system 106
The Industry and the Knowledge Diamond 107
One industry and another 108
The industry and the individual 109
The industry and the community 111
The industry and the organization 112
Keeping the Industry in View 114
Industry Regions and Regional Advantage 114
Regional Closure versus Brokerage 116
Knowledge Transfer between Industries 117
Business Ecosystems 119
Tools for Industry 121
Summary 122
Questions for Reflection 123
Chapter 6 Projects and Knowledge Work 127
The Evolution of Project-Based Knowledge 130
Variation: the beginnings of exploration 131
Selection: between exploration and exploitation 131
Retention: the shift to exploitation 132
Projects as Episodes in Knowledge Work 133
Contrasting Project-Based Learning Experiences 134
Low performance, low learning 134
High performance, low learning 136
Low performance, high learning 137
High performance, high learning 138
Learning Landscapes and their Beneficiaries 140
Organizations and Project Organizing 141
Projects, Practice and Boundary Objects 144
Tools for Project Work 146
Summary 148
Questions for Reflection 148
Chapter 7 Virtual Knowledge Work 152
Virtual versus Physical Space 155
Properties of Virtual Communications 156
Brokerage and Closure in Virtual Work 158
CONTENTS ix
Managing Virtual Projects 159
Working with a distant subsidiary 160
Working on a complex project 162
Selecting communications media 163
Facilitating Cross-Disciplinary Teams 166
Open-Source Software Communities 167
Grid Computing 168
From e-Business to Virtual Product Testing 170
Tools for Virtual Knowledge Work 172
Summary 173
Questions for Reflection 173
Chapter 8 Global Knowledge and Learning 177
The Global Organization 180
Harnessing and exploiting local knowledge 181
Acting locally, thinking globally 182
Born global through international alliances 184
Knowledge Flows in Global Organizations 186
The Individual s Role in Global Knowledge Work 187
The Community s Role in Global Knowledge Work 188
Industry s Role in Global Knowledge Work 189
Local versus Global Knowledge 191
Accessing Global Knowledge Workers 193
Tools for Global Knowledge Work 194
Summary 195
Questions for Reflection 196
Chapter 9 Intellectual Property in Knowledge Work 199
Intellectual Property and the Knowledge Diamond 202
The individual 202
The community 204
The organization 205
The industry 206
A Changing Global Context 208
Individual-organization conflict 209
Contrasting organizational strategies 210
National initiatives 211
Open knowledge sharing 213
x CONTENTS
An Intellectual Property Paradox 215
Tools Related to Intellectual Property 216
Summary 217
Questions for Reflection 218
Chapter 10 Participating in the Knowledge Economy 222
The Knowledge Diamond at Work 225
The individual 225
The community 225
The organization 225
The industry 226
Interdependencies 226
Why, How and with Whom We Work 227
Conditions Underlying Knowledge Work 228
Alignment 228
Conflict 230
Open versus closed positions 230
Processes behind Knowledge Work 231
Making and sustaining connections 231
The evolution of projects 232
Collaboration over the web 232
Contributing to global knowledge work 233
Developing intellectual property 233
Using the knowledge work toolkit 234
Playing Parallel Roles 234
A Final Message 235
Questions for Reflection 236
About the Authors 238
Bibliography 239
Index 253
FIGURES
1.1 The knowledge diamond 19
2.1 The individual s three ways of knowing 31
2.2 The individual and the knowledge diamond 39
2.3 Example network maps for two knowledge workers 43
3.1 Three dimensions of community activity 54
3.2 The community and the knowledge diamond 62
3.3 Brokerage and closure in community social capital 67
4.1 A framework of organizational competencies 80
4.2 The organization and the knowledge diamond 87
5.1 Three dimensions of industry activity 107
5.2 The industry and the knowledge diamond 114
6.1 A model of project-based organizing 134
7.1 Types of media by timeliness and richness 158
8.1 Knowledge flows between global headquarters and
national subsidiaries 187
9.1 Intellectual property and knowledge sharing across
the knowledge diamond 215
10.1 The knowledge diamond revisited 227
TABLES
1.1 Internet users worldwide 6
2.1 Dominant logics of architectural firms and their
partners knowledge investments 36
3.1 Knowledge work initiatives at Professions Australia 65
3.2 Characteristics of intra-community knowledge work
versus inter-community knowledge work 70
4.1 Differences between principles of closed and open
innovation systems 94
6.1 Contrasting project learning conditions, forms of
organizing and associated learning outcomes 144
7.1 Matching communications media to communications
task by project stages 165
10.1 Dimensions of knowledge work for knowledge
diamond participants 229
CASE STUDIES
An episode in film-making 2
Napster and its aftermath 9
Chemistry in academia 11
Mary Lakis 26
Harris s new friend 32
The Homebrew Computer Club 33
Partners in architectural practice 35
Women in entertainment 37
Forensic accountants 51
British pub managers and their overlapping communities 57
Scientists in biotechnology 59
Linus Torvalds and Linux 60
An agents community at Clarica 63
Silicon Valley and Route 128, 1975-90 68
Intel 76
Knowledge sharing in the Toyota supplier network 82
GE s learning culture 83
Red Hat and its Linux community interactions 85
Xerox and Fuji Xerox 88
Codification versus personalization in health care 92
The UK advertising industry 102
The biotechnology and pharmaceutical industries 108
Richard Branson and the airline industry 109
The New Zealand boat building cluster 111
The German television industry 112
Malaysian and Singaporean electronics industries 116
Baxter International and biotechnology 118
Ericsson and the evolution of outsourcing capabilities 128
EastBank 135
GulfBank 136
xiv CASE STUDIES
Voicetech 137
Copyco 139
The Thurstone and Redby projects 141
The on-board vapor recovery valve 145
Teltech 153
New business venturing from London to India 160
Designing a hockey rink for Seattle, Washington 162
Providing infrastructure for cancer research 166
SARS and community mobilization 169
Nokia 178
Acer: advent of the Aspire 181
ABN AMRO 183
PixTech 184
Reconfiguring the apparel industry s global supply chain 190
Singapore: the Biopolis of Asia 192
Qualcomm: creating the CDMA standard 200
DVD-Jon: challenging the entertainment giants 202
The British health system: tapping the IP of health
worker communities 205
Open-source medicine: a solution to drug discovery ills? 207
IBM and Microsoft 210
China s emerging biotechnology industry 212
The Lord of the Rings 223
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| spelling | DeFillippi, Robert Verfasser (DE-588)170318222 aut Knowledge at work creative collaboration in the global economy Robert J. DeFillippi ; Michael B. Arthur ; Valerie J. Lindsay Malden, MA Blackwell Publishing 2006 © 2006 XIX, 276 Seiten Diagramme txt rdacontent n rdamedia nc rdacarrier Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Wissensorganisation (DE-588)4205605-6 gnd rswk-swf Informationsgesellschaft (DE-588)4114011-4 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 s Wissensorganisation (DE-588)4205605-6 s Wissensmanagement (DE-588)4561842-2 s DE-604 Informationsgesellschaft (DE-588)4114011-4 s DE-188 Arthur, Michael B. 1945- Verfasser (DE-588)124380336 aut Lindsay, Valerie J. Verfasser aut http://www.loc.gov/catdir/toc/ecip067/2006002734.html Inhaltsverzeichnis HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017443724&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | DeFillippi, Robert Arthur, Michael B. 1945- Lindsay, Valerie J. Knowledge at work creative collaboration in the global economy Wissensmanagement (DE-588)4561842-2 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Wissensorganisation (DE-588)4205605-6 gnd Informationsgesellschaft (DE-588)4114011-4 gnd |
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| title | Knowledge at work creative collaboration in the global economy |
| title_auth | Knowledge at work creative collaboration in the global economy |
| title_exact_search | Knowledge at work creative collaboration in the global economy |
| title_full | Knowledge at work creative collaboration in the global economy Robert J. DeFillippi ; Michael B. Arthur ; Valerie J. Lindsay |
| title_fullStr | Knowledge at work creative collaboration in the global economy Robert J. DeFillippi ; Michael B. Arthur ; Valerie J. Lindsay |
| title_full_unstemmed | Knowledge at work creative collaboration in the global economy Robert J. DeFillippi ; Michael B. Arthur ; Valerie J. Lindsay |
| title_short | Knowledge at work |
| title_sort | knowledge at work creative collaboration in the global economy |
| title_sub | creative collaboration in the global economy |
| topic | Wissensmanagement (DE-588)4561842-2 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Wissensorganisation (DE-588)4205605-6 gnd Informationsgesellschaft (DE-588)4114011-4 gnd |
| topic_facet | Wissensmanagement Organisatorisches Lernen Wissensorganisation Informationsgesellschaft |
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