Building the innovative organization: management systems the encourage innovation
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York
St. Martin's Press
2000
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIV, 357 S. graph. Darst. |
| ISBN: | 0312232837 |
Internformat
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
List of Figures xi
List of Tables xii
Acknowledgements xiv
1 Introduction 1
The purpose of this book 2
Links with previous work 3
Methodology 4
Introduction to the companies 5
Outline of the book 9
2 How Innovation Works and How Corporate
Managers Can Influence the Process 12
Roadblocks encountered and management tools used
during the Chemical Residues project 12
The story of the Chemical Residues project 12
Different types of interventions in the innovation
management system 16
The scope of a manager s actions 20
Categorizing the tools 20
An overview of the innovation process 26
A framework for thinking about innovation 29
Components of innovation performance 29
Diagnosing problems in an innovation system 31
A systematic method of diagnosing problems 33
Executing solutions and evaluating results 35
Identifying opportunities for improvement 36
3 Corporate and Business Unit Management Tools 1:
Strategy and Goals 40
Strategy 40
Corporate strategy 42
Business unit strategy 43
Who has responsibility for strategy? 44
Components of the company 48
Mergers and acquisitions 48
vii
viii CONTENTS
Competence management 50
Goals 55
Goal structure 55
Financial goals 62
Goals for phases of the innovation process 64
Other measures of innovation performance 67
4 Corporate and Business Unit Management Tools 2:
Structure and Process 70
Organization structure 70
Hierarchy 72
Managing performance 75
Special techniques for managing attention 80
Special structures for special needs 81
Changing an organization 83
Decision territories: distributing power to make
key decisions 83
Communications systems and information management 90
Internal communications structure 93
Means of facilitating direct contacts
between functions 96
Specialized innovation networks 98
Summary of methods of altering internal
communications structure 100
Other aspects of internal communication 100
External communication 105
Information management 108
Information type and format 108
Information from the customer 111
Other information from outside the company 113
Decision-making methods 114
Unity of command versus consensus 117
Monitoring and appeals 122
Special monitoring and decision-making bodies 125
5 Corporate and Business Unit Management Tools 3:
Personnel Management and Culture 127
Incentives 128
Monetary rewards 128
Career incentives 130
Social rewards 131
Intrinsic rewards 133
Improving existing products versus developing new
products and businesses 134
CONTENTS ix
Individual rewards versus group rewards versus
no rewards 135
Rewards for outcome versus rewards for effort 137
Concluding remarks on incentives 138
Other personnel management systems 140
Personnel sourcing: hiring 141
Personnel development 143
Stability of personnel and turnover 146
Individual goals 148
Evaluation methods 149
Culture 154
Dimensions of culture impacting behavior inside
the company 158
Motivation for innovation: building visions as well as
running on fear 174
Culture in relation to customers 178
Conscious management of culture 181
6 Corporate-level Tools for Managing Projects
and Ideas 183
Idea management 183
Asking people for ideas 185
Enriching people s environments to stimulate
idea generation 189
Setting up incentives for idea generation 198
Methods of managing individuals and small groups 199
Tracking and linking with locations where ideas can
be generated 200
Tracking and pursuing different types of ideas 204
Looking for ways to exploit a technology 206
Identifying and linking with sources of idea pull 207
Laboratory management 212
Management of laboratory personnel s time 212
Efficiency in routine or repeated operations 216
Laboratory goals: science-related or business-related? 217
Laboratory communication 218
Optimizing the mix of laboratory personnel 220
The project funding system 222
Funding structure 222
Information used in funding decisions 229
When funding decisions are made 234
Level of overall funding allocation 237
Project structure 239
Where projects fit in the company s structure 239
The structure of project teams 244
x CONTENTS
Links between project teams and the rest of the company 258
Links with the outside world 259
Project supervision 263
Project management methods 267
Selecting and training project managers 269
Formalization and rationalization of project management 272
Cross-functional coordination 275
Coordination across units 278
Key technical decisions 280
The launch decision 281
7 Ways General Managers Can Influence
Individual Projects 286
Project set-up 286
Giving an initiative formal project status 288
Funding decisions 288
Reporting structure 291
Selecting initial personnel 294
Routine supervision 295
Project maintenance 296
Managing the team s contacts with others 302
Performance management 305
Correcting problems 313
Participation 315
Consulting, mentoring and coaching 317
Direct management or control 319
8 Asking People to Help Improve Your Innovation
Management System 322
Asking outsiders to help you improve your
innovation system 322
Asking your own people to help you improve your
innovation system 324
Asking your people to think about how they, as
individuals, impact innovation performance 326
Encouraging humility 328
Examples of the results of reflection 328
9 Conclusion 334
Bibliography 343
Index 348
List of Figures
1.1 Companies (primary sites) by innovation reputation
and sector 7
1.2 Companies (all sites) by innovation reputation
and sector 9
2.1 Chemical Residues project history 17
2.2 Chemical Residues project history: the tools classified 19
2.3 Management tools (intervention types) classified by scope 21
2.4 Impact of tools/interventions over time 23
2.5 Key activities during the project life cycle 28
2.6 Goals by phase 31
2.7 Managers goals as they intervened in the
innovation system 32
2.8 How to find and analyze problems in an
innovation system 34
2.9 How to find opportunities for improvement
in an innovation system 37
6.1 Level of formalization of information requirements 229
9.1 Management tools classified by scope 335
9.2 Impact, ease of change and riskiness of various tools 337
9.3 General sequence of change efforts 339
9.4 Knowledge, complexity and the change process 341
xi
List of Tables
3.1 Questions to ask about your strategy 41
3.2 Strategy tools and their impacts 47
3.3 Questions to ask about competences and
other components of the company 49
3.4 Tools related to components of the company
and their impacts 54
3.5 Questions to ask about goals 55
3.6 Goals and their impact 68
4.1 Questions to ask about organization structure 71
4.2 Organization structure and its impact 91
4.3 Questions to ask about communications systems 93
4.4 Communications systems and their impact 115
4.5 Questions to ask about decision-making methods 118
4.6 Decision-making methods and their impact 126
5.1 Questions to ask about incentives 129
5.2 Incentives and their impact 139
5.3 Questions to ask about other personnel
management systems 141
5.4 Other personnel management systems and
their impact 155
5.5 Questions to ask about culture 157
5.6 Culture and its impact 182
6.1 Questions to ask about methods of
idea generation 185
6.2 Methods of idea generation and their impact 213
6.3 Questions to ask about laboratory
management methods 215
xii
LIST OF TABLES xiii
6.4 Laboratory management methods and their impact 221
6.5 Questions to ask about project funding systems 223
6.6 Variations in project funding systems and their impact 240
6.7 Questions to ask about project structure 242
6.8 Variations in project structure and their impact 265
6.9 Questions to ask about project management methods 268
6.10 Variations in project management methods and
their impact 284
7.1 Questions to ask about project set-up 287
7.2 Aspects of project set-up and their impact 296
7.3 Questions to ask about routine supervision 297
7.4 Routine supervision and its impacts 316
7.5 Other types of intervention in individual projects 318
8.1 Methods of stimulating reflection and their impact 323
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| spellingShingle | Christiansen, James A. Building the innovative organization management systems the encourage innovation Unternehmen (DE-588)4061963-1 gnd Innovationsmanagement (DE-588)4161817-8 gnd Innovation (DE-588)4027089-0 gnd Organisation (DE-588)4043774-7 gnd |
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| title | Building the innovative organization management systems the encourage innovation |
| title_auth | Building the innovative organization management systems the encourage innovation |
| title_exact_search | Building the innovative organization management systems the encourage innovation |
| title_full | Building the innovative organization management systems the encourage innovation James A. Christiansen |
| title_fullStr | Building the innovative organization management systems the encourage innovation James A. Christiansen |
| title_full_unstemmed | Building the innovative organization management systems the encourage innovation James A. Christiansen |
| title_short | Building the innovative organization |
| title_sort | building the innovative organization management systems the encourage innovation |
| title_sub | management systems the encourage innovation |
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| topic_facet | Unternehmen Innovationsmanagement Innovation Organisation |
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