Quality improvement: a systems perspective
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Boca Raton, FL [u.a.]
St. Lucie Press
1999
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIII, 264 S. |
| ISBN: | 1574442368 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Tables and Figures ix
Preface xi
1 Feeling Our Way 1
2 The Systems Approach 15
3 Five Phases Plus Two: Part 1 29
4 More on Teambuilding 47
5 Five Phases Plus Two: Part II 67
6 More Than One Way to Skin the Quality Improvement Cat? 85
7 Birth of the Systems Model at International Paper 101
8 Maintaining the Momentum 121
9 Success Then Setback 141
10 Back to Finish Up 157
11 A Very Different Situation 173
12 Culture as the Culprit: An Idealized Ending vs. Reality 189
13 Top Level Management as the Key 209
14 Education as the Cornerstone 227
15 One More Time, the Systems Approach: The Good
Shepherd Effort 241
vii
Tables and Figures
Tables
7.1 First Search Conference Session Notes for Customer Service.... 113
7.2 Project Priority List for Customer Service 117
8.1 C/D Shift Roll Finishing Team s Improvements/Priorities 125
8.2 Customer Service Session Four Notes 127
8.3 A/B Shifts Roll Finishing Team Definition of Ideal
Characteristics for The Systems Addressed by Its First
Three Priorities 129
8.4 Questions Concerning New Process Control System 129
8.5 A/B Shifts Roll Finishing Team Session Three Notes 131
8.6 Facilitator Responsibilities 134
8.7 PS D Maintenance Team Work Order System Proj ect
Desired Characteristics and Questions List 137
8.8 Characteristics of Idealized Shipping Function 139
9.1 Final List of Ideal Characteristics for the Product
Distribution Function 149
9.2 List of Hourly Teams in Completed Quality Improvement
Process Network 150
9.3 Work Order System Issues 151
ix
Tables and Figures X
9.4 Improved System for Handling Team-Generated
Work Orders 152
10.1 Pulp Area Design Team Start-Up Exercise Results 165
10.2 Facilitator s Roles 170
11.1 Area Operations Team Composition for Groundwood 184
Figures
11.1 Mill Management System Defined by Area Supervisor s Team... 186
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| isbn | 1574442368 |
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| spelling | Roth, William F. Verfasser aut Quality improvement a systems perspective William Roth Boca Raton, FL [u.a.] St. Lucie Press 1999 XIII, 264 S. txt rdacontent n rdamedia nc rdacarrier Qualitätssteigerung (DE-588)4176587-4 gnd rswk-swf Systemtheorie (DE-588)4058812-9 gnd rswk-swf Qualitätssteigerung (DE-588)4176587-4 s Systemtheorie (DE-588)4058812-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=017418213&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Roth, William F. Quality improvement a systems perspective Qualitätssteigerung (DE-588)4176587-4 gnd Systemtheorie (DE-588)4058812-9 gnd |
| subject_GND | (DE-588)4176587-4 (DE-588)4058812-9 |
| title | Quality improvement a systems perspective |
| title_auth | Quality improvement a systems perspective |
| title_exact_search | Quality improvement a systems perspective |
| title_full | Quality improvement a systems perspective William Roth |
| title_fullStr | Quality improvement a systems perspective William Roth |
| title_full_unstemmed | Quality improvement a systems perspective William Roth |
| title_short | Quality improvement |
| title_sort | quality improvement a systems perspective |
| title_sub | a systems perspective |
| topic | Qualitätssteigerung (DE-588)4176587-4 gnd Systemtheorie (DE-588)4058812-9 gnd |
| topic_facet | Qualitätssteigerung Systemtheorie |
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