A guide to customer service skills for the help desk professional:
Saved in:
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | Undetermined |
| Published: |
Cambridge, Mass.
Course Technology
1999
|
| Subjects: | |
| Physical Description: | XVI, 288 S. Ill. |
| ISBN: | 0760072620 |
Staff View
MARC
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Record in the Search Index
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| id | DE-604.BV023694518 |
| illustrated | Illustrated |
| indexdate | 2024-07-09T21:32:40Z |
| institution | BVB |
| isbn | 0760072620 |
| language | Undetermined |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-017195082 |
| oclc_num | 915833181 |
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| owner_facet | DE-522 |
| physical | XVI, 288 S. Ill. |
| publishDate | 1999 |
| publishDateSearch | 1999 |
| publishDateSort | 1999 |
| publisher | Course Technology |
| record_format | marc |
| spelling | Knapp, Donna Verfasser aut A guide to customer service skills for the help desk professional Donna Knapp Cambridge, Mass. Course Technology 1999 XVI, 288 S. Ill. txt rdacontent n rdamedia nc rdacarrier Kundendienst (DE-588)4135134-4 gnd rswk-swf Kundendienst (DE-588)4135134-4 s DE-604 |
| spellingShingle | Knapp, Donna A guide to customer service skills for the help desk professional Kundendienst (DE-588)4135134-4 gnd |
| subject_GND | (DE-588)4135134-4 |
| title | A guide to customer service skills for the help desk professional |
| title_auth | A guide to customer service skills for the help desk professional |
| title_exact_search | A guide to customer service skills for the help desk professional |
| title_full | A guide to customer service skills for the help desk professional Donna Knapp |
| title_fullStr | A guide to customer service skills for the help desk professional Donna Knapp |
| title_full_unstemmed | A guide to customer service skills for the help desk professional Donna Knapp |
| title_short | A guide to customer service skills for the help desk professional |
| title_sort | a guide to customer service skills for the help desk professional |
| topic | Kundendienst (DE-588)4135134-4 gnd |
| topic_facet | Kundendienst |
| work_keys_str_mv | AT knappdonna aguidetocustomerserviceskillsforthehelpdeskprofessional |