Work organisations: a critical introduction
Gespeichert in:
Hauptverfasser: | , |
---|---|
Format: | Buch |
Sprache: | English |
Veröffentlicht: |
Basingstoke [u.a.]
Palgrave
2002
|
Ausgabe: | 3. ed. |
Schlagworte: | |
Online-Zugang: | Inhaltsverzeichnis |
Beschreibung: | Hier auch später erschienene, unveränderte Nachdrucke |
Beschreibung: | XVIII, 461 S. graph. Darst. |
ISBN: | 0333949919 |
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Datensatz im Suchindex
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---|---|
adam_text | Contents
List of tables and figures xi
Acknowledgements xii
introduction xiii
Parti
1 Studying organisations: an introduction 3
Organisations and organisation society 3
Defining the scope and purpose of organisations 5
Organisational analysis: problems and problematics 7
Goals, diversity and interests 8
Rationality, efficiency and choice 10
Hierarchy and the division of labour 12
Management and managerialism 12
A science of organisations? 14
A concluding comment 14
An alternative and critical agenda 15
Reflexivity 15
The embeddedness of organisations 16
Multi-dimensionality 16
Structure, contradiction and agency 17
Social transformation and change 18
Conclusion 19
2 The emergence of large-scale organisations 20
Organising the new work forms 20
The rise of the factory system 21
Modes of control in the transition to bureaucratic organisation 23
Decay and decline of traditional controls 25
Conclusion 28
3 Taylor, Weber and the bureaucratisation of the workplace 29
Taylorism and systematic management 29
Principles 30
Ideology and practice 31
Weber and administrative theories of management 34
The rise of bureaucratic control and its contradictions 38
Scientific management and bureaucratic work rules: modern legacies 40
Conclusion 41
4 Managing the human factor 42
Social science and industry:a courtship 42
vi • CONTENTS
Hawthorne and beyond 45
Consolidating human relations 49
Legacies and continuities:from human relations to human
resource management 51
Conclusion 53
5 Organisations and environments 54
Closed systems? 55
Adaptation to the environment: open system approaches 56
Contingency theory 58
Selection theories: the population ecology approach 61
Critique and alternatives 63
Enacted environments? 66
Conclusion 69
6 Capital, labour and the state in a globalising era 70
Comparative analysis: beyond the American model 70
The rise of cultural explanations 71
Institutional theories 76
Globalisation 79
Understanding the comparative influences on work organisation 82
The state still matters 85
Conclusion 86
7 Management 87
Classical management theory 87
The nature of management 89
Management practices: a new realism? 91
Bringing the threads together: management as a labour process 94
Armstrong and inter-professional competition 96
Conclusion 100
8 Control: concepts and strategies 101
Mainstream mis/understandings 101
Radical perspectives: labour process theories of control 103
Management strategies 105
Questioning strategy 109
Questioning control over labour 111
New directions? Surveillance and shifting the locus of control 113
Conclusion 116
9 Power, conflict and resistance 117
Power in mainstream theory 117
Mainstream models 119
A critical evaluation:three-dimensional analyses 121
Foucault, post-structuralism and disciplinary power 124
Applications to organisations 126
Critique 128
Conclusion 131
10 Gender, sexuality and organisations 132
Policy parameters and intellectual frameworks 132
CONTENTS • vii
Gendering organisational analysis 134
Kanter and organisational context 134
Theorising difference 136
Culture, careers and networks:embedding gender 139
Enter sexuality 140
Contrasting perspectives on sex, power and organisations 142
Evaluation: under and overpowered explanations 144
From equal opportunity to managing diversity? 145
Conclusion 147
11 New Economy, new organisations? 149
Introduction: paradigm shift or shifting paradigms? 149
Firms, markets and hierarchies in the knowledge economy 150
Post-bureaucratic organisation: restructuring the corporation 154
Flexibility, work and employment 156
Japanese production regimes 157
The flexible firm model 158
Home and teleworking 161
Knowledge work and portfolio people 161
High performance and work systems: restructuring the division of labour 163
Conclusion 165
12 Continuity and change at work 167
Hierarchies, networks and knowledge revisited 167
Knowledge in the economy 169
Corporate structures: organised capitalism 172
A new flexible firm? 175
Changing employment relations and the new insecurity 178
Participation, control and commitment in the labour process 180
Autonomy, control and surveillance 181
Skills, tasks and rules 184
The effort bargain and work intensification 188
Conclusion 189
13 Corporations and culture: reinventing organisation man? 191
Product and perspective: the corporate culture merchants 193
HRMand the management of culture 195
Critics and questions 197
Questioning the novelty 197
Questioning the evidence 198
Questioning the concepts 200
Culture: commitment or control? 202
The limits to cultural influence 204
Conclusion 208
Part II
14 Understanding organisational behaviour: issues and agendas 213
Technologies of regulation? 213
Topics and texts: subjects and subjectivities 217
Defining the subjective factor 218
Conclusion 221
viii • CONTENTS
15 Masks for tasks: perception, attitudes and personality 222
Perception: learning what to see 222
Perceptual processing 222
Perceptual categorisation 224
Attribution theory 226
The attitude problem 229
Defining attitudes 229
Attitudes and behaviour 230
Attitude change 231
Personality: masks for tasks 233
Types,traits and tests 234
Personality and selection 235
Conclusion 238
16 Learning, change and innovation 240
Learning and socialisation: seeing what to do 240
Socialisation 243
Roles 244
Skills and styles 245
Learning and development 246
Learning organisations 247
Organisational learning versus learning organisations 247
Changing the people? 249
Models and processes 250
Change and stability 252
Innovation: necessity or luxury? 253
Defining innovation 253
Diffusing innovation: change agents and agencies 254
Climate and culture 254
Sustaining innovation 255
Creativity 255
Social and organisational creativity 257
Conclusion:creativity, learning and sustaining innovation 258
17 Open to persuasion: communication and leadership 260
The power to communicate 260
Interpersonal influence 264
Leadership, might or myth? 266
Traits and characteristics 267
Styles and roles 268
Contingent leadership 269
Transforming leadership 271
Charisma? 272
Networking 274
Attributing leadership 275
Conclusion 276
18 Putting the pressure on: stress, work and emotion 277
Stress: the force to adapt 277
Role stress 280
Stress management 281
Stress counselling 283
CONTENTS • ix
Employee assistance programmes 283
Contesting stress 285
Emotional labour 286
Emotion management 287
Stress and control 289
Role socialisation and control 290
Stress in the labour process 292
Conclusion 293
19 Motivation: the drive for satisfaction 294
Motivation or motivating? 294
Enriching the content 295
Content theories 296
The drive for satisfaction 297
The kick in the ass life cycle 300
Process theories 301
The goals of motivation 303
Goal-setting 304
Goals versus identity projects 305
Motivation as an artefact 306
Control theories 307
Self-concept theory 308
Control, self-concepts and identity 310
Mobilising commitment 310
Internalisation of commitment 312
Institutional commitment? 313
Conclusion 314
20 From groups to teams 316
The authority of the group 316
Group formation and composition 317
Group socialisation 319
Group cohesiveness and polarisation 320
Group responses to pressures on identity 321
Group resistance and conflict 323
Teamworking 324
Re-engaging the worker 325
Team dimensions 327
Groups versus teams 329
Conclusion 332
21 Identity work 334
Explanations of identity 334
Redefining the agenda 336
Gender and ethnic identities 337
Domination and security 338
Organisations and identities 339
Identity work and situational power 339
Responses to pressures on identity 341
Impression management and scripting 343
Identity work and making out 346
Identity working: strategies for organisational survival 347
x • CONTENTS
Identity, ideology and technologies of regulation 348
Managerial labour and identity work 350
Managerial misbehaviour 352
Conclusion 354
Part III
Theorising organisations 355
Introduction: the story so far 355
22 Resources for orthodoxy 357
Weber, bureaucracy and rationality 357
Durkheim, human relations and social needs 359
Systems theory 360
23 Critical alternatives 363
Social action theory 363
Radical structuralism 365
Marx and labour process theory 365
Radical Weberianism 370
The postmodern challenge to rationality 374
A masculine logic? 378
24 Critical social psychologies 381
Internal critique 381
Marxist psychology? 382
From critical theory to postmodernism 385
25 Theory, knowledge and practice 388
Paradigm diversity or closure? 388
Management and theory 392
Beyond criticism? 394
References 396
Name index 446
Subject index 456
List of Tables and Figures
Figures
6.1 A model by Smith and Meiksins 83
11.1 The flexible specialisation hypothesis 152
11.2 A post-bureaucratic organisation? 155
11.3 Model of the flexible firm 158
14.1 Psychological warfare 216
15.1 The perceptual process 223
15.2 The 3Cs model of context-content-conduct and individual
differences 238
16.1 Learning, change and innovation 250
17.1 Context and the communication process 261
17.2 Communication openness 262
17.3 Purcell s scheme for mapping management styles 271
18.1 Stress and performance 278
19.1 The relation between productivity and performance 297
19.2 An integrated control theory model of work motivation 308
19.3 Management control of motivating influences 311
20.1 Group development process 318
20.2 The team dimensions model 328
21.1 Dimensions of misbehaviour 353
24.1 Differences between organisational paradigms in terms of their
attention to social and psychological dimensions of organisational life 383
Tables
1.1 Extract from Pifco Holdings pic mission statement, August 1994 9
3.1 Contents page of Industrial Psychology, ed. Charles Myers 43
7.1 Managerial functions 92
7.2 Institutionalisation of distinctive management functions at separate
levels of management 95
12.1 Henry s table order of service 187
18.1 Criticisms of counselling and employee assistance programmes 285
20.1 Structure of ISE before and after the change of teams 326
|
adam_txt |
Contents
List of tables and figures xi
Acknowledgements xii
introduction xiii
Parti
1 Studying organisations: an introduction 3
Organisations and organisation society 3
Defining the scope and purpose of organisations 5
Organisational analysis: problems and problematics 7
Goals, diversity and interests 8
Rationality, efficiency and choice 10
Hierarchy and the division of labour 12
Management and managerialism 12
A science of organisations? 14
A concluding comment 14
An alternative and critical agenda 15
Reflexivity 15
The embeddedness of organisations 16
Multi-dimensionality 16
Structure, contradiction and agency 17
Social transformation and change 18
Conclusion 19
2 The emergence of large-scale organisations 20
Organising the new work forms 20
The rise of the factory system 21
Modes of control in the transition to bureaucratic organisation 23
Decay and decline of traditional controls 25
Conclusion 28
3 Taylor, Weber and the bureaucratisation of the workplace 29
Taylorism and systematic management 29
Principles 30
Ideology and practice 31
Weber and administrative theories of management 34
The rise of bureaucratic control and its contradictions 38
Scientific management and bureaucratic work rules: modern legacies 40
Conclusion 41
4 Managing the human factor 42
Social science and industry:a courtship 42
vi • CONTENTS
Hawthorne and beyond 45
Consolidating human relations 49
Legacies and continuities:from human relations to human
resource management 51
Conclusion 53
5 Organisations and environments 54
Closed systems? 55
Adaptation to the environment: open system approaches 56
Contingency theory 58
Selection theories: the population ecology approach 61
Critique and alternatives 63
Enacted environments? 66
Conclusion 69
6 Capital, labour and the state in a globalising era 70
Comparative analysis: beyond the American model 70
The rise of cultural explanations 71
Institutional theories 76
Globalisation 79
Understanding the comparative influences on work organisation 82
The state still matters 85
Conclusion 86
7 Management 87
Classical management theory 87
The nature of management 89
Management practices: a new realism? 91
Bringing the threads together: management as a labour process 94
Armstrong and inter-professional competition 96
Conclusion 100
8 Control: concepts and strategies 101
Mainstream mis/understandings 101
Radical perspectives: labour process theories of control 103
Management strategies 105
Questioning strategy 109
Questioning control over labour 111
New directions? Surveillance and shifting the locus of control 113
Conclusion 116
9 Power, conflict and resistance 117
Power in mainstream theory 117
Mainstream models 119
A critical evaluation:three-dimensional analyses 121
Foucault, post-structuralism and disciplinary power 124
Applications to organisations 126
Critique 128
Conclusion 131
10 Gender, sexuality and organisations 132
Policy parameters and intellectual frameworks 132
CONTENTS • vii
Gendering organisational analysis 134
Kanter and organisational context 134
Theorising difference 136
Culture, careers and networks:embedding gender 139
Enter sexuality 140
Contrasting perspectives on sex, power and organisations 142
Evaluation: under and overpowered explanations 144
From equal opportunity to managing diversity? 145
Conclusion 147
11 New Economy, new organisations? 149
Introduction: paradigm shift or shifting paradigms? 149
Firms, markets and hierarchies in the knowledge economy 150
Post-bureaucratic organisation: restructuring the corporation 154
Flexibility, work and employment 156
Japanese production regimes 157
The flexible firm model 158
Home and teleworking 161
Knowledge work and portfolio people 161
High performance and work systems: restructuring the division of labour 163
Conclusion 165
12 Continuity and change at work 167
Hierarchies, networks and knowledge revisited 167
Knowledge in the economy 169
Corporate structures: organised capitalism 172
A new flexible firm? 175
Changing employment relations and the new insecurity 178
Participation, control and commitment in the labour process 180
Autonomy, control and surveillance 181
Skills, tasks and rules 184
The effort bargain and work intensification 188
Conclusion 189
13 Corporations and culture: reinventing organisation man? 191
Product and perspective: the corporate culture merchants 193
HRMand the management of culture 195
Critics and questions 197
Questioning the novelty 197
Questioning the evidence 198
Questioning the concepts 200
Culture: commitment or control? 202
The limits to cultural influence 204
Conclusion 208
Part II
14 Understanding organisational behaviour: issues and agendas 213
Technologies of regulation? 213
Topics and texts: subjects and subjectivities 217
Defining the'subjective factor' 218
Conclusion 221
viii • CONTENTS
15 Masks for tasks: perception, attitudes and personality 222
Perception: learning what to see 222
Perceptual processing 222
Perceptual categorisation 224
Attribution theory 226
The attitude problem 229
Defining attitudes 229
Attitudes and behaviour 230
Attitude change 231
Personality: masks for tasks 233
Types,traits and tests 234
Personality and selection 235
Conclusion 238
16 Learning, change and innovation 240
Learning and socialisation: seeing what to do 240
Socialisation 243
Roles 244
Skills and styles 245
Learning and development 246
Learning organisations 247
Organisational learning versus learning organisations 247
Changing the people? 249
Models and processes 250
Change and stability 252
Innovation: necessity or luxury? 253
Defining innovation 253
Diffusing innovation: change agents and agencies 254
Climate and culture 254
Sustaining innovation 255
Creativity 255
Social and organisational creativity 257
Conclusion:creativity, learning and sustaining innovation 258
17 Open to persuasion: communication and leadership 260
The power to communicate 260
Interpersonal influence 264
Leadership, might or myth? 266
Traits and characteristics 267
Styles and roles 268
Contingent leadership 269
Transforming leadership 271
Charisma? 272
Networking 274
Attributing leadership 275
Conclusion 276
18 Putting the pressure on: stress, work and emotion 277
Stress: the force to adapt 277
Role stress 280
Stress management 281
Stress counselling 283
CONTENTS • ix
Employee assistance programmes 283
Contesting stress 285
Emotional labour 286
Emotion management 287
Stress and control 289
Role socialisation and control 290
Stress in the labour process 292
Conclusion 293
19 Motivation: the drive for satisfaction 294
Motivation or motivating? 294
Enriching the content 295
Content theories 296
The drive for satisfaction 297
The'kick in the ass'life cycle 300
Process theories 301
The goals of motivation 303
Goal-setting 304
Goals versus identity projects 305
Motivation as an artefact 306
Control theories 307
Self-concept theory 308
Control, self-concepts and identity 310
Mobilising commitment 310
Internalisation of commitment 312
Institutional commitment? 313
Conclusion 314
20 From groups to teams 316
The authority of the group 316
Group formation and composition 317
Group socialisation 319
Group cohesiveness and polarisation 320
Group responses to pressures on identity 321
Group resistance and conflict 323
Teamworking 324
Re-engaging the worker 325
Team dimensions 327
Groups versus teams 329
Conclusion 332
21 Identity work 334
Explanations of identity 334
Redefining the agenda 336
Gender and ethnic identities 337
Domination and security 338
Organisations and identities 339
Identity work and situational power 339
Responses to pressures on identity 341
Impression management and scripting 343
Identity work and'making out' 346
Identity working: strategies for organisational survival 347
x • CONTENTS
Identity, ideology and technologies of regulation 348
Managerial labour and identity work 350
Managerial misbehaviour 352
Conclusion 354
Part III
Theorising organisations 355
Introduction: the story so far 355
22 Resources for orthodoxy 357
Weber, bureaucracy and rationality 357
Durkheim, human relations and social needs 359
Systems theory 360
23 Critical alternatives 363
Social action theory 363
Radical structuralism 365
Marx and labour process theory 365
Radical Weberianism 370
The postmodern challenge to rationality 374
A masculine logic? 378
24 Critical social psychologies 381
Internal critique 381
Marxist psychology? 382
From critical theory to postmodernism 385
25 Theory, knowledge and practice 388
Paradigm diversity or closure? 388
Management and theory 392
Beyond criticism? 394
References 396
Name index 446
Subject index 456
List of Tables and Figures
Figures
6.1 A model by Smith and Meiksins 83
11.1 The flexible specialisation hypothesis 152
11.2 A post-bureaucratic organisation? 155
11.3 Model of the flexible firm 158
14.1 'Psychological warfare' 216
15.1 The perceptual process 223
15.2 The 3Cs model of context-content-conduct and individual
differences 238
16.1 Learning, change and innovation 250
17.1 Context and the communication process 261
17.2 Communication openness 262
17.3 Purcell's scheme for mapping management styles 271
18.1 Stress and performance 278
19.1 The relation between productivity and performance 297
19.2 An integrated control theory model of work motivation 308
19.3 Management control of motivating influences 311
20.1 Group development process 318
20.2 The team dimensions model 328
21.1 Dimensions of misbehaviour 353
24.1 Differences between organisational paradigms in terms of their
attention to social and psychological dimensions of organisational life 383
Tables
1.1 Extract from Pifco Holdings pic mission statement, August 1994 9
3.1 Contents page of Industrial Psychology, ed. Charles Myers 43
7.1 Managerial functions 92
7.2 Institutionalisation of distinctive management functions at separate
levels of management 95
12.1 Henry's table order of service 187
18.1 Criticisms of counselling and employee assistance programmes 285
20.1 Structure of ISE before and after the change of teams 326 |
any_adam_object | 1 |
any_adam_object_boolean | 1 |
author | Thompson, Paul 1951- McHugh, David |
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author_sort | Thompson, Paul 1951- |
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dewey-sort | 3306.36 |
dewey-tens | 300 - Social sciences |
discipline | Soziologie Wirtschaftswissenschaften |
discipline_str_mv | Soziologie Wirtschaftswissenschaften |
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id | DE-604.BV023529011 |
illustrated | Illustrated |
index_date | 2024-07-02T22:34:42Z |
indexdate | 2024-07-09T21:23:59Z |
institution | BVB |
isbn | 0333949919 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016849210 |
oclc_num | 248233803 |
open_access_boolean | |
owner | DE-521 |
owner_facet | DE-521 |
physical | XVIII, 461 S. graph. Darst. |
publishDate | 2002 |
publishDateSearch | 2002 |
publishDateSort | 2002 |
publisher | Palgrave |
record_format | marc |
spelling | Thompson, Paul 1951- Verfasser (DE-588)138525803 aut Work organisations a critical introduction Paul Thompson and David McHugh 3. ed. Basingstoke [u.a.] Palgrave 2002 XVIII, 461 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Hier auch später erschienene, unveränderte Nachdrucke Arbeitsorganisation (DE-588)4002752-1 gnd rswk-swf Organisation (DE-588)4043774-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Arbeitswelt (DE-588)4002805-7 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf Arbeitswelt (DE-588)4002805-7 s Unternehmen (DE-588)4061963-1 s Organisation (DE-588)4043774-7 s 1\p DE-604 Organisationsverhalten (DE-588)4285859-8 s 2\p DE-604 Arbeitsorganisation (DE-588)4002752-1 s 3\p DE-604 McHugh, David Verfasser (DE-588)12866956X aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016849210&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 3\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
spellingShingle | Thompson, Paul 1951- McHugh, David Work organisations a critical introduction Arbeitsorganisation (DE-588)4002752-1 gnd Organisation (DE-588)4043774-7 gnd Unternehmen (DE-588)4061963-1 gnd Arbeitswelt (DE-588)4002805-7 gnd Organisationsverhalten (DE-588)4285859-8 gnd |
subject_GND | (DE-588)4002752-1 (DE-588)4043774-7 (DE-588)4061963-1 (DE-588)4002805-7 (DE-588)4285859-8 |
title | Work organisations a critical introduction |
title_auth | Work organisations a critical introduction |
title_exact_search | Work organisations a critical introduction |
title_exact_search_txtP | Work organisations a critical introduction |
title_full | Work organisations a critical introduction Paul Thompson and David McHugh |
title_fullStr | Work organisations a critical introduction Paul Thompson and David McHugh |
title_full_unstemmed | Work organisations a critical introduction Paul Thompson and David McHugh |
title_short | Work organisations |
title_sort | work organisations a critical introduction |
title_sub | a critical introduction |
topic | Arbeitsorganisation (DE-588)4002752-1 gnd Organisation (DE-588)4043774-7 gnd Unternehmen (DE-588)4061963-1 gnd Arbeitswelt (DE-588)4002805-7 gnd Organisationsverhalten (DE-588)4285859-8 gnd |
topic_facet | Arbeitsorganisation Organisation Unternehmen Arbeitswelt Organisationsverhalten |
url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016849210&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
work_keys_str_mv | AT thompsonpaul workorganisationsacriticalintroduction AT mchughdavid workorganisationsacriticalintroduction |