Leadership unplugged: the new renaissance of value propositions
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Basingstoke, Hampshire ; New York, NY
Palgrave Macmillan
2003
|
| Schlagworte: | |
| Online-Zugang: | Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXV, 373 S. graph. Darst. 23 cm |
| ISBN: | 1403903816 |
Internformat
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| 100 | 1 | |a Moore, Jacqueline |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Leadership unplugged |b the new renaissance of value propositions |c Jacqueline Moore and Steven Sonsino |
| 264 | 1 | |a Basingstoke, Hampshire ; New York, NY |b Palgrave Macmillan |c 2003 | |
| 300 | |a XXV, 373 S. |b graph. Darst. |c 23 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Ethik | |
| 650 | 4 | |a Führung | |
| 650 | 4 | |a Leadership | |
| 650 | 4 | |a Business ethics | |
| 650 | 4 | |a Communication in management | |
| 650 | 4 | |a Industrial management -- Moral and ethical aspects | |
| 700 | 1 | |a Sonsino, Steven |e Verfasser |4 aut | |
| 856 | 4 | |u http://www.loc.gov/catdir/description/hol032/2003050955.html |3 Publisher description | |
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Datensatz im Suchindex
| _version_ | 1804138171632451584 |
|---|---|
| adam_text | List of figures xi
List of tables xiii
Foreword by Jay Conger xv
Preface The New Renaissance of Value Propositions:
The Leadership Unplugged Agenda xvii
Chapter I What is Leadership Unplugged! 1
Is the Pen Mightier than the Sword? 2
Leadership is Conversation, Conversation is Leadership 3
A Little Less Conversation, A Lot More Action 3
Bottom Line Symptoms 8
What is Leadership Unplugged! 9
Leadership as Identity Work 10
Why Do We Need a New Theory of Leadership? 12
What Does Leadership Unplugged Cover? 18
Conclusion 19
Chapter 2 Debate, Discussion and Dialogue 23
Strategic Conversation as Debate, Discourse and Dialogue 25
Leadership Unplugged: Key Definitions 26
Integrating the Three Phases 29
The Dynamics of Strategic Conversation: Coda 39
Conclusion 39
Part I Debate: Position the Vision 45
Chapter 3 Debate: Taking Sides 47
Debating Debate 47
The Dangers of Debate 48
What is Debate, and What is It For? 49
Positioning the Vision 50
Filtering the Vision 51
The Five-Point Debate Strategy 56
Building the Best Business Case 58
The Business Lessons from Formal Debate Processes 64
Choose Compatible Channels 66
Open All Channels 66
Expect Resistance 67
Listen for Emerging Arguments 69
vii
via Contents
Now Just Wait a Minute 69
Changing Minds 70
Conclusion 71
Chapter 4 Debate: Communication Strategies 73
No One Receiving 73
Opening the Debate 75
Three Ways to Use the Debate Phase 76
What is the Purpose of Organizational Communication
Strategies? 79
Choosing Compatible Channels 82
Open All Channels 84
The Rise and Rise of Stakeholders 87
Moving On: Listening for Emerging Arguments 96
Conclusion 97
Part II Discussion: Arguing the Vision 101
Chapter 5 Discussion: The Politics of Change 103
The Politics of Uncertainty 104
The Uncertainty of Politics 105
Change and Political Blindness 107
The Politics of Change 110
The Politics of Power: Written Versus Unwritten Rules 112
The Politics of Motivation 117
Politics of the Personal 120
Conclusion 122
Chapter 6 Discussion: The Complexity of Change 125
The Complexity of Change 126
Do Leaders Make a Difference? 127
So What is Leadership in Complex Organizations? 143
Leadership as the Exploration of Identity 146
New Directions in Leadership 150
Conclusion 151
Chapter 7 Discussion: Leading Opinions 155
The Language of Leadership 156
The Message Not the Medium 156
What is Truth? 159
The Science of Arguments 160
The Arguments of Science 162
Disproof Positive 165
Speed, Simplicity and Sense: Communicating Information 169
Contents «
Explanation, Problem Solving and Background:
Feature-Length Discussion 174
Living the Discussion 183
Conclusion 184
Chapter 8 Discussion: Making Sense in Senseless Times 187
How Do Senior Executives Make Sense of It All? 188
Introducing a Sense of Identity 191
Organizational Identity: From Enduring to Unstable 193
Initial Tactics for Influencing Identity 193
Influencing Identity Sustains Advantage 195
Complex Firms, Drifting Identities 197
Disturbing Identity 198
Language as the Phenomenon of Sensemaking 203
A Sensemaking Agenda for Identity-Based Leadership 204
Towards Linguistic Positioning as a Sensegiving
Catalyst 209
Towards Dialogue 216
Conclusion 217
Part III Dialogue: Listening to the Vision 221
Chapter 9 Dialogue: Listening to Audiences 223
Not Discussion, But Dialogue 224
Know Your Audience 225
Structuring Your Published Opinion 228
Writing as Performance 231
Rhetoric and Public Speaking 233
A Very Public Disagreement 237
The Leader as Actor or Di rector 241
The Drama of Leadership 243
Performing Leadership: Who is the Audience? 252
Conclusion 254
Chapter 10 Dialogue: Leading with Emotion 259
Conversations that Matter 260
The Myth of the Task-Focused Manager 262
Emotion as a Smokescreen 263
What Motivates Emotions? 265
What are Emotions? 269
The Practical Implications of Understanding Emotion 272
What is Emotional Intelligence? 274
Emotions and Organizational Change 276
x Contents
How Do Firms Prepare Executives for Dealing with
Emotion? 278
Emotional Capability Within Organizations 279
Emotional Capability as Debate, Discussion and
Dialogue 280
Challenging Our Sense of Self: Uncomfortable
Conversations 281
Tomorrow s Emotional Research Agenda 282
Conclusion 285
Chapter 11 Dialogue: Listening Furiously 289
Introduction 290
Revisiting the Leadership Unplugged Continuum 290
From Talking to Listening 292
Four Conversations about Dialogue 297
So What are We Listening For? 305
In Search of Uncomfortable Conversations 307
The Role of Questions in Dialogue 308
The Dynamics of Dialogue 309
Balancing the Value of Listening with the Risks 314
Conclusion 316
Chapter 12 Leadership Unplugged: The Organization as a Nexus
of Conversations 321
Language and Leadership Unplugged 323
The Organization as a Nexus of Contracts 323
The Conversation with Stakeholders 325
Organizations as Conversations 326
Organizational Discourse and the Language Turn 332
The Organization as a Nexus of Conversations 333
The Value of the Nexus of Conversations View 336
Renaissance of Value Propositions 336
So What Is Leadership Unpluggedl 342
Conclusion 345
Postscript Strategy Unplugged and Organizations Unplugged 349
References 353
The authors 357
Index 359
List of Figures 1 Structure of the book mapped against the Leadership
Unplugged continuum xxii
2.1 The Unplugged Continuum - how the phases are
integrated 35
2.2 Dynamics of the change audience and how it changes
over time 42
3.1 The Unplugged Continuum revisited 49
3.2 Executive reality - the route to strategic choice is filtered
by what we see, what we think about what we see,
and our previous experience of what we see 52
3.3 How your thinking style affects decision making -
Myers-Briggs Type profiles 53
3.4 The Unplugged Matrix - a framework to help you
communicate through understanding the questions
different people ask 54
3.5 The power-participation continuum 70
4.1 The medium and the message - communicating complex
messages demands rich communication channels 82
4.2 Planning stakeholder communications 90
4.3 The tactical matrix 93
6.1 At the edge of chaos 133
6.2 The NHS s leadership qualities capture the imagination
of trust CEOs 135
6.3 What happens at the critical moment? 137
8.1 Conversation, construction and sensemaking as the
role of leaders in complex organizations 205
8.2 The positioning triad 209
8.3 Positioning in action 212
8.4a The animation of organizational identity through
conversation or an endless series of positioning
episodes 213
8.4b How positioning acts disturb organizational identity 214
xH List of figures
8.5 Sensemaking, sensegiving and identity-based leadership 216
9.1a Structuring persuasion in print: the tennis structure 228
9.1 b Structuring persuasion in print: the Everest structure 229
9.1 c Structuring persuasion in print: the trench structure 230
9.2 The link between language and values 241
9.3 How Leadership Unplugged is performed 245
10.1 The approach-avoidance conflict and why you can t
always get what you want 268
10.2 The locus of emotion 271
10.3 Sensemaking interrupted 273
10.4 What is emotional intelligence, and where is it in our
personality? 275
11.1 Unplugged listening - what to listen for in conversations
with people 306
12.1 2D schematic of the organization as a nexus of
conversations 333
12.2 3D molecular view of the organization as a nexus of
conversations 334
12.3 The organization as a nexus of conversations overtime 335
12.4 Transactional, transformational and identity-based
leadership 339
12.5 Leadership Unplugged as the search for understanding 340
13.1 Doing strategy - how Leadership Unplugged facilitates
Strategy Unplugged 349
List of Tables 1.1 CIMA survey of global leadership issues: important
issues for the success of future businesses 17
1.2 CIMA survey of global leadership issues: important
skills for successful business leaders of tomorrow 17
2.1 The heritage of strategic conversation 25
2.2 The objectives of debate, discourse and dialogue 29
2.3 The Unplugged Framework: making leadership
strategy live 34
2.4 Changing characteristics of the change audience 40
3.1 Debate styles compared 59
4.1 The five-point debate strategy 74
4.2 Making the medium match the message. Lengel and
Daft s six rules for choosing the right medium for
your message 83
4.3 Sydney Taurel s seven core values and their allied
principles 88
4.4 Stakeholder strategies: communicating with stakeholder
groups 92
4.5 Questioning the assumptions behind communicating 95
6.1 Do leaders matter? Some management researchers
think not 128
6.2 Can insights from complexity science be applied to
management? 130
7.1 How to assess strategy proposals: the Due Diligence
of Strategy Analysis 164
7.2 The communicator s writing style 169
7.3 Making your point: a typical structure for the building
blocks of features 178
7.4 From point to point: links of person, place, time
and concept 181
8.1 The properties of sensemaking 189
x V List of tables
8.2 A sensemaking agenda for senior executives who want
to explore identity 192
8.3 A lesson in sensemaking: some questions from
3M s Leadership Attributes model 207
8.4 Making sense of positioning 210
8.5 The storytelling continuum:from domination to
expression 215
9.1 The roles of audiences in Leadership Unplugged and
their needs 226
9.2 The three keys to clear communication and the
problems they solve 227
9.3 Tactics for reaching the audience 234
9.4 The language of assertiveness 238
10.1 Drives and social motivations 266
10.2 Analysing emotional grammar 271
10.3 Actions that can facilitate emotional expression in
organizations 284
11.1 Analysing debate, discussion and dialogue 291
11.2 Exploring the key elements of dialogue 293
11.3 Nine conversations at once: why listening is so difficult 296
11.4 The dialogue continuum 297
11.5 The Model II way: thinking and talking more
provocatively 300
12.1 A review of key contributions defining organizations as
conversations 326
|
| adam_txt |
List of figures xi
List of tables xiii
Foreword by Jay Conger xv
Preface The New Renaissance of Value Propositions:
The Leadership Unplugged Agenda xvii
Chapter I What is Leadership Unplugged! 1
Is the Pen Mightier than the Sword? 2
Leadership is Conversation, Conversation is Leadership 3
'A Little Less Conversation, A Lot More Action' 3
Bottom Line Symptoms 8
What is Leadership Unplugged! 9
Leadership as Identity Work 10
Why Do We Need a New Theory of Leadership? 12
What Does Leadership Unplugged Cover? 18
Conclusion 19
Chapter 2 Debate, Discussion and Dialogue 23
Strategic Conversation as Debate, Discourse and Dialogue 25
Leadership Unplugged: Key Definitions 26
Integrating the Three Phases 29
The Dynamics of Strategic Conversation: Coda 39
Conclusion 39
Part I Debate: Position the Vision 45
Chapter 3 Debate: Taking Sides 47
Debating Debate 47
The Dangers of Debate 48
What is Debate, and What is It For? 49
Positioning the Vision 50
Filtering the Vision 51
The Five-Point Debate Strategy 56
Building the Best Business Case 58
The Business Lessons from Formal Debate Processes 64
Choose Compatible Channels 66
Open All Channels 66
Expect Resistance 67
Listen for Emerging Arguments 69
vii
via Contents
Now Just Wait a Minute 69
Changing Minds 70
Conclusion 71
Chapter 4 Debate: Communication Strategies 73
No One Receiving 73
Opening the Debate 75
Three Ways to Use the Debate Phase 76
What is the Purpose of Organizational Communication
Strategies? 79
Choosing Compatible Channels 82
Open All Channels 84
The Rise and Rise of Stakeholders 87
Moving On: Listening for Emerging Arguments 96
Conclusion 97
Part II Discussion: Arguing the Vision 101
Chapter 5 Discussion: The Politics of Change 103
The Politics of Uncertainty 104
The Uncertainty of Politics 105
Change and Political Blindness 107
The Politics of Change 110
The Politics of Power: Written Versus Unwritten Rules 112
The Politics of Motivation 117
Politics of the Personal 120
Conclusion 122
Chapter 6 Discussion: The Complexity of Change 125
The Complexity of Change 126
Do Leaders Make a Difference? 127
So What is Leadership in Complex Organizations? 143
Leadership as the Exploration of Identity 146
New Directions in Leadership 150
Conclusion 151
Chapter 7 Discussion: Leading Opinions 155
The Language of Leadership 156
The Message Not the Medium 156
What is Truth? 159
The Science of Arguments 160
The Arguments of Science 162
Disproof Positive 165
Speed, Simplicity and Sense: Communicating Information 169
Contents «
Explanation, Problem Solving and Background:
Feature-Length Discussion 174
Living the Discussion 183
Conclusion 184
Chapter 8 Discussion: Making Sense in Senseless Times 187
How Do Senior Executives Make Sense of It All? 188
Introducing a Sense of Identity 191
Organizational Identity: From Enduring to Unstable 193
Initial Tactics for Influencing Identity 193
Influencing Identity Sustains Advantage 195
Complex Firms, Drifting Identities 197
Disturbing Identity 198
Language as the Phenomenon of Sensemaking 203
A Sensemaking Agenda for Identity-Based Leadership 204
Towards Linguistic Positioning as a Sensegiving
Catalyst 209
Towards Dialogue 216
Conclusion 217
Part III Dialogue: Listening to the Vision 221
Chapter 9 Dialogue: Listening to Audiences 223
Not Discussion, But Dialogue 224
Know Your Audience 225
Structuring Your Published Opinion 228
Writing as Performance 231
Rhetoric and Public Speaking 233
A Very Public Disagreement 237
The Leader as Actor or Di rector 241
The Drama of Leadership 243
Performing Leadership: Who is the Audience? 252
Conclusion 254
Chapter 10 Dialogue: Leading with Emotion 259
Conversations that Matter 260
The Myth of the Task-Focused Manager 262
Emotion as a Smokescreen 263
What Motivates Emotions? 265
What are Emotions? 269
The Practical Implications of Understanding Emotion 272
What is Emotional Intelligence? 274
Emotions and Organizational Change 276
x Contents
How Do Firms Prepare Executives for Dealing with
Emotion? 278
Emotional Capability Within Organizations 279
Emotional Capability as Debate, Discussion and
Dialogue 280
Challenging Our Sense of Self: Uncomfortable
Conversations 281
Tomorrow's Emotional Research Agenda 282
Conclusion 285
Chapter 11 Dialogue: Listening Furiously 289
Introduction 290
Revisiting the Leadership Unplugged Continuum 290
From Talking to Listening 292
Four Conversations about Dialogue 297
So What are We Listening For? 305
In Search of Uncomfortable Conversations 307
The Role of Questions in Dialogue 308
The Dynamics of Dialogue 309
Balancing the Value of Listening with the Risks 314
Conclusion 316
Chapter 12 Leadership Unplugged: The Organization as a Nexus
of Conversations 321
Language and Leadership Unplugged 323
The Organization as a Nexus of Contracts 323
The Conversation with Stakeholders 325
Organizations as Conversations 326
Organizational Discourse and the Language Turn 332
The Organization as a Nexus of Conversations 333
The Value of the Nexus of Conversations View 336
Renaissance of Value Propositions 336
So What Is Leadership Unpluggedl 342
Conclusion 345
Postscript Strategy Unplugged and Organizations Unplugged 349
References 353
The authors 357
Index 359
List of Figures 1 Structure of the book mapped against the Leadership
Unplugged continuum xxii
2.1 The Unplugged Continuum - how the phases are
integrated 35
2.2 Dynamics of the change audience and how it changes
over time 42
3.1 The Unplugged Continuum revisited 49
3.2 Executive reality - the route to strategic choice is filtered
by what we see, what we think about what we see,
and our previous experience of what we see 52
3.3 How your thinking style affects decision making -
Myers-Briggs Type profiles 53
3.4 The Unplugged Matrix - a framework to help you
communicate through understanding the questions
different people ask 54
3.5 The power-participation continuum 70
4.1 The medium and the message - communicating complex
messages demands rich communication channels 82
4.2 Planning stakeholder communications 90
4.3 The tactical matrix 93
6.1 At the edge of chaos 133
6.2 The NHS's leadership qualities capture the imagination
of trust CEOs 135
6.3 What happens at the critical moment? 137
8.1 Conversation, construction and sensemaking as the
role of leaders in complex organizations 205
8.2 The positioning triad 209
8.3 Positioning in action 212
8.4a The animation of organizational identity through
conversation or an endless series of positioning
episodes 213
8.4b How positioning acts disturb organizational identity 214
xH List of figures
8.5 Sensemaking, sensegiving and identity-based leadership 216
9.1a Structuring persuasion in print: the tennis structure 228
9.1 b Structuring persuasion in print: the Everest structure 229
9.1 c Structuring persuasion in print: the trench structure 230
9.2 The link between language and values 241
9.3 How Leadership Unplugged is performed 245
10.1 The approach-avoidance conflict and why you can't
always get what you want 268
10.2 The locus of emotion 271
10.3 Sensemaking interrupted 273
10.4 What is emotional intelligence, and where is it in our
personality? 275
11.1 Unplugged listening - what to listen for in conversations
with people 306
12.1 2D schematic of the organization as a nexus of
conversations 333
12.2 3D 'molecular' view of the organization as a nexus of
conversations 334
12.3 The organization as a nexus of conversations overtime 335
12.4 Transactional, transformational and identity-based
leadership 339
12.5 Leadership Unplugged as the search for understanding 340
13.1 Doing strategy - how Leadership Unplugged facilitates
Strategy Unplugged 349
List of Tables 1.1 CIMA survey of global leadership issues: important
issues for the success of future businesses 17
1.2 CIMA survey of global leadership issues: important
skills for successful business leaders of tomorrow 17
2.1 The heritage of strategic conversation 25
2.2 The objectives of debate, discourse and dialogue 29
2.3 The Unplugged Framework: making leadership
strategy live 34
2.4 Changing characteristics of the change audience 40
3.1 Debate styles compared 59
4.1 The five-point debate strategy 74
4.2 Making the medium match the message. Lengel and
Daft's six rules for choosing the right medium for
your message 83
4.3 Sydney Taurel's seven core values and their allied
principles 88
4.4 Stakeholder strategies: communicating with stakeholder
groups 92
4.5 Questioning the assumptions behind communicating 95
6.1 Do leaders matter? Some management researchers
think not 128
6.2 Can insights from complexity science be applied to
management? 130
7.1 How to assess strategy proposals: the Due Diligence
of Strategy Analysis 164
7.2 The communicator's writing style 169
7.3 Making your point: a typical structure for the building
blocks of features 178
7.4 From point to point: links of person, place, time
and concept 181
8.1 The properties of sensemaking 189
x'V List of tables
8.2 A sensemaking agenda for senior executives who want
to explore identity 192
8.3 A lesson in sensemaking: some questions from
3M's Leadership Attributes model 207
8.4 Making sense of positioning 210
8.5 The storytelling continuum:from domination to
expression 215
9.1 The roles of audiences in Leadership Unplugged and
their needs 226
9.2 The three keys to clear communication and the
problems they solve 227
9.3 Tactics for reaching the audience 234
9.4 The language of assertiveness 238
10.1 Drives and social motivations 266
10.2 Analysing emotional grammar 271
10.3 Actions that can facilitate emotional expression in
organizations 284
11.1 Analysing debate, discussion and dialogue 291
11.2 Exploring the key elements of dialogue 293
11.3 Nine conversations at once: why listening is so difficult 296
11.4 The dialogue continuum 297
11.5 The Model II way: thinking and talking more
provocatively 300
12.1 A review of key contributions defining organizations as
conversations 326 |
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| discipline_str_mv | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV023527495 |
| illustrated | Illustrated |
| index_date | 2024-07-02T22:34:15Z |
| indexdate | 2024-07-09T21:23:57Z |
| institution | BVB |
| isbn | 1403903816 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016847702 |
| oclc_num | 834311425 |
| open_access_boolean | |
| owner | DE-521 |
| owner_facet | DE-521 |
| physical | XXV, 373 S. graph. Darst. 23 cm |
| publishDate | 2003 |
| publishDateSearch | 2003 |
| publishDateSort | 2003 |
| publisher | Palgrave Macmillan |
| record_format | marc |
| spelling | Moore, Jacqueline Verfasser aut Leadership unplugged the new renaissance of value propositions Jacqueline Moore and Steven Sonsino Basingstoke, Hampshire ; New York, NY Palgrave Macmillan 2003 XXV, 373 S. graph. Darst. 23 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Ethik Führung Leadership Business ethics Communication in management Industrial management -- Moral and ethical aspects Sonsino, Steven Verfasser aut http://www.loc.gov/catdir/description/hol032/2003050955.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016847702&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Moore, Jacqueline Sonsino, Steven Leadership unplugged the new renaissance of value propositions Ethik Führung Leadership Business ethics Communication in management Industrial management -- Moral and ethical aspects |
| title | Leadership unplugged the new renaissance of value propositions |
| title_auth | Leadership unplugged the new renaissance of value propositions |
| title_exact_search | Leadership unplugged the new renaissance of value propositions |
| title_exact_search_txtP | Leadership unplugged the new renaissance of value propositions |
| title_full | Leadership unplugged the new renaissance of value propositions Jacqueline Moore and Steven Sonsino |
| title_fullStr | Leadership unplugged the new renaissance of value propositions Jacqueline Moore and Steven Sonsino |
| title_full_unstemmed | Leadership unplugged the new renaissance of value propositions Jacqueline Moore and Steven Sonsino |
| title_short | Leadership unplugged |
| title_sort | leadership unplugged the new renaissance of value propositions |
| title_sub | the new renaissance of value propositions |
| topic | Ethik Führung Leadership Business ethics Communication in management Industrial management -- Moral and ethical aspects |
| topic_facet | Ethik Führung Leadership Business ethics Communication in management Industrial management -- Moral and ethical aspects |
| url | http://www.loc.gov/catdir/description/hol032/2003050955.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016847702&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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