Logistical management: the integrated supply chain process
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY [u.a.]
McGraw-Hill
1996
|
| Ausgabe: | 1. ed., updated ed. of: Logistical management, 3. ed., 1986 |
| Schriftenreihe: | McGraw-Hill series in marketing
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 730 S. zahlr. graph. Darst. |
| ISBN: | 0070068836 |
Internformat
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| 245 | 1 | 0 | |a Logistical management |b the integrated supply chain process |c Donald J. Bowersox ; David J. Closs |
| 250 | |a 1. ed., updated ed. of: Logistical management, 3. ed., 1986 | ||
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Datensatz im Suchindex
| _version_ | 1804138160855187456 |
|---|---|
| adam_text | CONTENTS
PREFACE XVii
PART 1 INTEGRATED LOGISTICS 1
1 Logistics 3
ABOUT LOGISTICAL COMPETENCY 6
THE LOGISTICAL MISSION 8
Service • Total Cost • Conclusion
THE LOGISTICAL RENAISSANCE 13
Regulatory Change • Microprocessor Commercialization •
The Information Revolution • Quality Initiatives • Alliances
DEVELOPMENT PROFILE 20
QUESTIONS 22
2 Logistical Operations Integration 24
THE WORK OF LOGISTICS 25
Network Design • Information • Transportation • Inventory •
Warehousing, Material Handling, and Packaging • Conclusion
INTEGRATED LOGISTICS 33
Inventory Flow • Information Flow
OPERATING OBJECTIVES 41
Rapid Response • Minimum Variance • Minimum Inventory •
Movement Consolidation • Quality • Life-Cycle Support
BARRIERS TO INTERNAL INTEGRATION 45
Organization Structure • Measurement Systems • Inventory
Ownership • Information Technology • Knowledge Transfer Capability
LOGISTICAL PERFORMANCE CYCLES 46
Physical Distribution Performance Cycles • Manufacturing Support
Performance Cycles • Procurement Performance Cycles
MANAGING OPERATIONAL UNCERTAINTY 54
SUMMARY 55
QUESTIONS 56
vii
Viii CONTENTS
3 Customer Service 57
CUSTOMER-FOCUSED MARKETING 58
The Marketing Concept • Logistics as a Core Strategic
Competency • Life-Cycle Planning Framework
CUSTOMER SERVICE DEFINED 66
BASIC SERVICE CAPABILITY 67
Availability • Operational Performance • Reliability • Conclusion
INCREASING CUSTOMER EXPECTATIONS 75
THE PERFECT ORDER 76
VALUE-ADDED SERVICES 78
Customer-Focused Services • Promotion-Focused
Services • Manufacturing-Focused Services • Time-Focused
Services • Basic Service • Conclusion
CUSTOMER SATISFACTION AND SUCCESS: 83
THE BERGEN BRUNSWIG EXAMPLE
Cost-Effectiveness • Market Access • Market Extension •
Market Creation
SUMMARY 86
QUESTIONS 87
4 Supply Chain Relationships 88
CHANNEL STRUCTURE 90
THE ECONOMICS OF DISTRIBUTION 93
Traditional Functions • Specialization • Assortment
CHANNEL RELATIONSHIPS 100
Supply Chain Competitiveness • Risk, Power, and
Leadership • Elements of Success
LOGISTICAL SERVICE ALLIANCES 108
Factors Stimulating Service-Based Alliances • Increasing Service
Provider Efficiency • Integrated Logistics Service Providers
SUMMARY 113
QUESTIONS 114
Appendix to Chapter 4: Marketing Channel Structure 114
DESCRIPTIVE INSTITUTIONAL APPROACH 115
Merchant Middlemen • Functional Middlemen
THE GRAPHIC APPROACH 118
COMMODITY GROUPINGS 119
FUNCTIONAL TREATMENTS 119
CHANNEL ARRANGEMENT CLASSIFICATION 119
Single Transaction Channels • Conventional Channels •
Voluntary Arrangements (VAs)
CONCLUSION 124
CONTENTS iX
5 Global Logistics 126
LOGISTICS IN A GLOBAL ECONOMY 127
Forces Driving the Borderless World • Barriers to Global Logistics •
The Global Challenge
VIEWS OF GLOBAL LOGISTICS 140
Importing and Exporting: A National Perspective • The Stateless
Enterprise • Conclusion
GLOBAL OPERATING LEVELS 144
Arm s-Length Relationship • Internal Export • Internal
Operations • Insider Business Practices • Denationalized
Operations • Conclusion
THE INTERLINKED GLOBAL ECONOMY 147
Stages of Regional Integration • Integration Status
THE GLOBAL SUPPLY CHAIN 158
Performance-Cycle Length • Operations • Systems
Integration • Alliances • Conclusion
SUMMARY 166
QUESTIONS 168
Case A: Integrated Logistics 169
QUESTIONS 172
Case B: Whitmore Products: Time-Based Logistics at Work 172
CURRENT OPERATIONS 175
TIME-BASED LOGISTICS 175
THE PROPOSAL 176
QUESTIONS 177
Case C: Zwick Electrical: Developing a Global Logistics Strategy 177
ABB ASEA BROWN BOVERI LTD. 179
History • Organization
SIEMENS AG 180
History • Organization
QUESTIONS 182
PART 2 LOGISTICAL RESOURCES 183
6 Information 185
INFORMATION FUNCTIONALITY AND PRINCIPLES 186
Information Functionality • Principles of Logistics
Information • Conclusion
X CONTENTS
INFORMATION ARCHITECTURE 194
Planning/Coordination • Operations • Inventory Deployment and
Management • Logistics Information System Flow • Conclusion
APPLICATIONS OF NEW INFORMATION TECHNOLOGIES 204
Electronic Data interchange • Personal Computers • Artificial
Intelligence/Expert Systems • Communications • Bar Coding and
Scanning • Conclusion
ELECTRONIC DATA INTERCHANGE STANDARDS 215
Communication Standards • Information Standards •
Future Directions
SUMMARY 220
QUESTIONS 221
7 Forecasting 222
GENERAL FORECAST CONSIDERATIONS 223
The Nature of Demand • Forecast Components •
Forecast Approaches
THE FORECAST PROCESS 227
Forecast Technique • Forecast Support System •
Forecast Administration • Conclusion
FORECAST TECHNIQUES 232
Technique Categories • Forecast Error
SUMMARY 240
QUESTIONS 240
Problem Set A: Information-Forecasting 241
8 Inventory Strategy 243
INVENTORY FUNCTIONALITY AND PRINCIPLES 244
Inventory Types and Characteristics • Inventory Functionality •
Inventory-Related Definitions • Cost of Carrying Inventory
PLANNING THE INVENTORY RESOURCE 258
Determining Order Point (When to Order?) • Determining Lot Size
(How Much?)
ACCOMMODATING UNCERTAINTY 266
Accommodating Demand Uncertainty • Performance-Cycle
Uncertainty • Determining Order Point with
Uncertainty • Replenishment Ordering
SUMMARY 279
QUESTIONS 280
9 Inventory Management 281
INVENTORY MANAGEMENT POLICIES 282
Inventory Control • Reactive Methods • Planning
Methods • Adaptive Logic
CONTENTS Xi
MANAGEMENT PROCESSES 298
Strategy Development Process • Methods for Improved Inventory
Management
SUMMARY 306
QUESTIONS 307
Problem Set B: Inventory 308
10 Transportation Infrastructure 311
TRANSPORT FUNCTIONALITY AND PRINCIPLES 312
Transport Functionality • Principles • Participants in Transportation
Decisions
TRANSPORT INFRASTRUCTURE 316
Modal Characteristics • Modal Classification • Transportation
Formats • Conclusion
SUPPLIERS OF TRANSPORTATION SERVICES 330
Single-Mode Operators • Specialized Carriers • Intermodal
Operators • Nonoperating Intermediaries • Conclusion
SUMMARY 338
QUESTIONS 339
11 Transportation Regulation 340
TYPES OF REGULATION 341
Economic Regulation • Safety and Social Regulation
HISTORY OF TRANSPORTATION REGULATION 343
Pre-1920 • 1920 to 1940 • 1940 to 1976 • 1976 to the Present
INTERSTATE DEREGULATION 350
Motor Carrier • Air Transport • Rail Transport • Other Carriers •
The Future of Federal Economic Regulation
INTRASTATE REGULATION 356
CURRENT REGULATORY ISSUES 358
Collective Rate Making and Antitrust Immunity • Contract
Definition • The Future Status of the ICC • Hidden
Discounts • Undercharges • Hazardous Materials
SUMMARY 363
QUESTIONS 363
12 Transportation Management 364
BASIC TRANSPORT ECONOMICS AND PRICING 364
Economic Factors • Cost Structures • Pricing Strategies • Rating
TRANSPORT DECISION MAKING 378
Transport Documentation • Traffic Department Responsibilities
SUMMARY 385
QUESTIONS 385
Problem Set C: Transportation 387
Xii CONTENTS
13 Warehouse Management 389
STORAGE FUNCTIONALITY AND PRINCIPLES 390
The Concept of Strategic Storage • Warehouse
Functionality • Warehouse Operating Principles
DEVELOPING THE WAREHOUSE RESOURCE 399
Warehousing Alternatives • Warehousing Strategy • Planning
the Distribution Warehouse • Initiating Warehouse Operations
SUMMARY 416
QUESTIONS 417
14 Material Handling 418
MANAGING THE WAREHOUSE RESOURCE 419
Handling Requirements • Storage Requirements
MATERIAL HANDLING 421
Basic Handling Considerations • Mechanized
Systems • Semiautomated Handling • Automated
Handling • Information-Directed Systems • Special Handling
Considerations • Conclusion
SUMMARY 434
QUESTIONS 434
15 Packaging 435
PERSPECTIVES 436
Consumer Packaging (Marketing Emphasis) • Industrial Packaging
(Logistics Emphasis)
DAMAGE PROTECTION 439
Physical Environment • Outside Elements
MATERIAL-HANDLING EFFICIENCY/UTILITY 441
Product Characteristics • Unitization • Communication
CHANNEL INTEGRATION 445
ALTERNATIVE MATERIALS 446
Traditional Materials • Emerging Trends
SUMMARY 451
QUESTIONS 451
Problem Set D: Warehousing-Handling 452
PART 3 LOGISTICS SYSTEM DESIGN 455
16 Logistics Positioning 457
LOGISTICS REENGINEERING 458
Systems Integration • Benchmarking • Activity-Based
Costing • Quality Initiatives
CONTENTS Xiii
REENGINEERING PROCEDURE 462
LOGISTICS ENVIRONMENTAL ASSESSMENT 463
Industry-Competitive Assessment • Geomarket
Differentials • Technology Assessment • Material-Energy
Assessment • Channel Structure • Economic-Social
Projections • Service Industry Trends • Regulatory
Posture • Conclusion
TIME-BASED LOGISTICS 470
Postponement • Consolidation • Operating Arrangements:
Anticipatory versus Response-Based • Conclusion
ALTERNATIVE LOGISTICS STRATEGIES 479
Structural Separation • Logistical Operating Arrangements
STRATEGIC INTEGRATION 488
LOGISTICS TIME-BASED CONTROL TECHNIQUES 489
Supply-Driven Techniques • Demand-Driven Techniques
SUMMARY 494
QUESTIONS 494
17 Integration Theory 495
LOGISTICS LOCATION STRUCTURE 496
Spectrum of Location Decisions • Local Presence Paradigm
WAREHOUSE LOCATION PATTERNS 499
Market-Positioned Warehouses • Manufacturing-Positioned
Warehouses • Intermediately Positioned Warehouses
TRANSPORTATION ECONOMIES 501
Cost-Based Warehouse Justification • Transportation Cost
Minimization
INVENTORY ECONOMIES 503
Service-Based Warehouse Justification • Inventory Cost Minimization
LEAST-TOTAL-COST DESIGN 509
Trade-off Relationships • Critical Assumptions and Limitations
FORMULATING LOGISTICAL STRATEGY 512
The Least-Total-Cost System Design • Threshold Service •
Service Sensitivity Analysis • Finalizing Logistical Strategy
SUMMARY 521
QUESTIONS 522
18 Planning and Design Methodology 523
METHODOLOGY 524
PHASE I: PROBLEM DEFINITION AND PLANNING 524
Feasibility Assessment • Project Planning
PHASE II: DATA COLLECTION AND ANALYSIS 534
Assumptions and Data Collection • Analysis
PHASE III: RECOMMENDATIONS AND IMPLEMENTATION 540
Recommendations • Implementation • Conclusion
Xiv CONTENTS
DECISION SUPPORT SYSTEMS 545
Define Functional Requirements • Define Relative
Importance • Identify Alternatives • Rate Each Alternative •
Select Package and Negotiate with Supplier
SUMMARY 548
QUESTIONS 548
19 Planning and Design Techniques 550
LOGISTICS AD HOC ANALYSIS 551
Freight Lane Analysis • Inventory Analysis • Segment Profitability
LOCATION APPLICATIONS 554
Location Decisions • Location Analysis Techniques • Location
Analysis Data Requirements
INVENTORY APPLICATIONS 570
Inventory Analysis Decisions • Inventory Analysis Techniques
TRANSPORTATION APPLICATIONS 573
Transportation Analysis Decisions • Transportation Analysis
Techniques • Transportation Analysis Data
Requirements • Conclusion
ENTERPRISE MODELING 578
SUMMARY 580
QUESTIONS 580
Case D: Westminster Company: A System Design Assessment 581
COMPANY PROFILE 581
WESTMINSTER TODAY 581
WESTMINSTER S DISTRIBUTION NETWORK 582
QUESTIONS 584
Case E: Alternative Distribution Strategies 585
RETAIL INTEREST 586
OPERATING PROCEDURES 586
SUMMARY 587
QUESTIONS 587
Case F: Michigan Liquor Control Commission 587
HISTORY OF MICHIGAN LIQUOR DISTRIBUTION SYSTEM 588
THE LIQUOR DISTRIBUTION PROCESS 588
CURRENT ISSUES 590
CHALLENGES OF SYSTEM REDESIGN 591
QUESTIONS 591
CONTENTS XV
PART 4 LOGISTICS ADMINISTRATION 593
20 Organization 595
LOGISTICAL ORGANIZATIONAL DEVELOPMENT 597
STAGES OF FUNCTIONAL AGGREGATION 599
Stage 1 Organization • Stage 2 Organization • Stage 3
Organization • Empirical Confirmation: Stages 1 to 3
STAGE 4: A SHIFT IN EMPHASIS FROM FUNCTION TO PROCESS 606
STAGE 5: BEYOND STRUCTURE: VIRTUALITY AND ORGANIZATIONAL
TRANSPARENCY 608
ISSUES AND CHALLENGES 611
Concepts Having Logistical Significance • Careers and
Loyalty • Managing Change
THE MANAGEMENT OF ALLIANCES 626
Initiating an Alliance • Implementing an Alliance • Maintaining
Alliance Vitality
SUMMARY 630
QUESTIONS 630
21 Planning, Costing, and Pricing 632
OPERATIONS PLANNING 633
The Nature of Logistical Plans • The Final Operating
Plan • Operating Plan Modification
LOGISTICAL DESIGN METRICS 642
Total-Cost Analysis • Outsource Considerations •
Cost-Revenue Analysis
PRICING 658
Price Fundamentals • Various Pricing Issues
SUMMARY 666
QUESTIONS 667
22 Performance Measurement and Reporting 668
LOGISTICAL MEASUREMENT 669
Dimensions of Performance Measurement • Internal Performance
Measurement • External Performance Measurement •
Comprehensive Supply Chain Measurement
CHARACTERISTICS OF AN IDEAL MEASUREMENT SYSTEM 682
Cost/Service Reconciliation • Dynamic Knowledge-Based
Reporting • Exception-Based Reporting
LEVELS OF MEASUREMENT AND INFORMATION FLOW 683
Direction • Variation • Decision • Policy
REPORT STRUCTURES 686
Status Reports • Trend Reports • Ad Hoc Reports
SUMMARY 690
QUESTIONS 691
XVi CONTENTS
23 Dimensions of Change: A Seminar Focus 692
A VIEW TOWARD THE NEW MILLENNIUM 693
A SEMINAR FOCUS 695
SEMINAR TOPIC 1: HOW ADEQUATE IS THE GLOBAL
LOGISTICS INFRASTRUCTURE? 696
Issues and Questions
SEMINAR TOPIC 2: ASSESSMENT AND CONTROL TO IMPROVE
LOGISTICS PERFORMANCE 698
Issues and Questions
SEMINAR TOPIC 3: ORGANIZATIONAL EVALUATION 700
The Case for Functional Specialization • The Case for Functional
Decentralization • The Case for Horizontal Expansion • Issues and
Questions
SEMINAR TOPIC 4: FULL-SERVICE DISTRIBUTION COMPANIES 702
Forces Stimulating FSDC Development • Service Risk •
Issues and Questions
SEMINAR TOPIC 5: INFORMATION TECHNOLOGY 703
The Evolution of Application Development • End-User
Computing • Who Should Do What? • Issues and Questions
SEMINAR TOPIC 6: GLOBAL LOGISTICS 706
The Prerequisites for Global Success • Issues and Questions
EPILOGUE 708
Case G: Woodson Chemical Company 711
COMPANY BACKGROUND 711
INDUSTRY BACKGROUND 712
WCC S NORTH AMERICAN DISTRIBUTION NETWORK 713
QUESTIONS 714
Case H: Performance Control 715
COMPANY BACKGROUND 715
PERFORMANCE STATISTICS 715
CONCLUSION 716
QUESTIONS 716
Case I: Managing Change in Wholesaling: The Case of Wilmont 717
Drug Company
COMPANY BACKGROUND 717
WHOLESALING 717
REVITALIZATION PLAN/CHANGE MANAGEMENT MODEL 718
CONCLUSION 719
QUESTIONS 719
AUTHOR INDEX 720
SUBJECT INDEX 723
|
| adam_txt |
CONTENTS
PREFACE XVii
PART 1 INTEGRATED LOGISTICS 1
1 Logistics 3
ABOUT LOGISTICAL COMPETENCY 6
THE LOGISTICAL MISSION 8
Service • Total Cost • Conclusion
THE LOGISTICAL RENAISSANCE 13
Regulatory Change • Microprocessor Commercialization •
The Information Revolution • Quality Initiatives • Alliances
DEVELOPMENT PROFILE 20
QUESTIONS 22
2 Logistical Operations Integration 24
THE WORK OF LOGISTICS 25
Network Design • Information • Transportation • Inventory •
Warehousing, Material Handling, and Packaging • Conclusion
INTEGRATED LOGISTICS 33
Inventory Flow • Information Flow
OPERATING OBJECTIVES 41
Rapid Response • Minimum Variance • Minimum Inventory •
Movement Consolidation • Quality • Life-Cycle Support
BARRIERS TO INTERNAL INTEGRATION 45
Organization Structure • Measurement Systems • Inventory
Ownership • Information Technology • Knowledge Transfer Capability
LOGISTICAL PERFORMANCE CYCLES 46
Physical Distribution Performance Cycles • Manufacturing Support
Performance Cycles • Procurement Performance Cycles
MANAGING OPERATIONAL UNCERTAINTY 54
SUMMARY 55
QUESTIONS 56
vii
Viii CONTENTS
3 Customer Service 57
CUSTOMER-FOCUSED MARKETING 58
The Marketing Concept • Logistics as a Core Strategic
Competency • Life-Cycle Planning Framework
CUSTOMER SERVICE DEFINED 66
BASIC SERVICE CAPABILITY 67
Availability • Operational Performance • Reliability • Conclusion
INCREASING CUSTOMER EXPECTATIONS 75
THE PERFECT ORDER 76
VALUE-ADDED SERVICES 78
Customer-Focused Services • Promotion-Focused
Services • Manufacturing-Focused Services • Time-Focused
Services • Basic Service • Conclusion
CUSTOMER SATISFACTION AND SUCCESS: 83
THE BERGEN BRUNSWIG EXAMPLE
Cost-Effectiveness • Market Access • Market Extension •
Market Creation
SUMMARY 86
QUESTIONS 87
4 Supply Chain Relationships 88
CHANNEL STRUCTURE 90
THE ECONOMICS OF DISTRIBUTION 93
Traditional Functions • Specialization • Assortment
CHANNEL RELATIONSHIPS 100
Supply Chain Competitiveness • Risk, Power, and
Leadership • Elements of Success
LOGISTICAL SERVICE ALLIANCES 108
Factors Stimulating Service-Based Alliances • Increasing Service
Provider Efficiency • Integrated Logistics Service Providers
SUMMARY 113
QUESTIONS 114
Appendix to Chapter 4: Marketing Channel Structure 114
DESCRIPTIVE INSTITUTIONAL APPROACH 115
Merchant Middlemen • Functional Middlemen
THE GRAPHIC APPROACH 118
COMMODITY GROUPINGS 119
FUNCTIONAL TREATMENTS 119
CHANNEL ARRANGEMENT CLASSIFICATION 119
Single Transaction Channels • Conventional Channels •
Voluntary Arrangements (VAs)
CONCLUSION 124
CONTENTS iX
5 Global Logistics 126
LOGISTICS IN A GLOBAL ECONOMY 127
Forces Driving the Borderless World • Barriers to Global Logistics •
The Global Challenge
VIEWS OF GLOBAL LOGISTICS 140
Importing and Exporting: A National Perspective • The Stateless
Enterprise • Conclusion
GLOBAL OPERATING LEVELS 144
Arm's-Length Relationship • Internal Export • Internal
Operations • Insider Business Practices • Denationalized
Operations • Conclusion
THE INTERLINKED GLOBAL ECONOMY 147
Stages of Regional Integration • Integration Status
THE GLOBAL SUPPLY CHAIN 158
Performance-Cycle Length • Operations • Systems
Integration • Alliances • Conclusion
SUMMARY 166
QUESTIONS 168
Case A: Integrated Logistics 169
QUESTIONS 172
Case B: Whitmore Products: Time-Based Logistics at Work 172
CURRENT OPERATIONS 175
TIME-BASED LOGISTICS 175
THE PROPOSAL 176
QUESTIONS 177
Case C: Zwick Electrical: Developing a Global Logistics Strategy 177
ABB ASEA BROWN BOVERI LTD. 179
History • Organization
SIEMENS AG 180
History • Organization
QUESTIONS 182
PART 2 LOGISTICAL RESOURCES 183
6 Information 185
INFORMATION FUNCTIONALITY AND PRINCIPLES 186
Information Functionality • Principles of Logistics
Information • Conclusion
X CONTENTS
INFORMATION ARCHITECTURE 194
Planning/Coordination • Operations • Inventory Deployment and
Management • Logistics Information System Flow • Conclusion
APPLICATIONS OF NEW INFORMATION TECHNOLOGIES 204
Electronic Data interchange • Personal Computers • Artificial
Intelligence/Expert Systems • Communications • Bar Coding and
Scanning • Conclusion
ELECTRONIC DATA INTERCHANGE STANDARDS 215
Communication Standards • Information Standards •
Future Directions
SUMMARY 220
QUESTIONS 221
7 Forecasting 222
GENERAL FORECAST CONSIDERATIONS 223
The Nature of Demand • Forecast Components •
Forecast Approaches
THE FORECAST PROCESS 227
Forecast Technique • Forecast Support System •
Forecast Administration • Conclusion
FORECAST TECHNIQUES 232
Technique Categories • Forecast Error
SUMMARY 240
QUESTIONS 240
Problem Set A: Information-Forecasting 241
8 Inventory Strategy 243
INVENTORY FUNCTIONALITY AND PRINCIPLES 244
Inventory Types and Characteristics • Inventory Functionality •
Inventory-Related Definitions • Cost of Carrying Inventory
PLANNING THE INVENTORY RESOURCE 258
Determining Order Point (When to Order?) • Determining Lot Size
(How Much?)
ACCOMMODATING UNCERTAINTY 266
Accommodating Demand Uncertainty • Performance-Cycle
Uncertainty • Determining Order Point with
Uncertainty • Replenishment Ordering
SUMMARY 279
QUESTIONS 280
9 Inventory Management 281
INVENTORY MANAGEMENT POLICIES 282
Inventory Control • Reactive Methods • Planning
Methods • Adaptive Logic
CONTENTS Xi
MANAGEMENT PROCESSES 298
Strategy Development Process • Methods for Improved Inventory
Management
SUMMARY 306
QUESTIONS 307
Problem Set B: Inventory 308
10 Transportation Infrastructure 311
TRANSPORT FUNCTIONALITY AND PRINCIPLES 312
Transport Functionality • Principles • Participants in Transportation
Decisions
TRANSPORT INFRASTRUCTURE 316
Modal Characteristics • Modal Classification • Transportation
Formats • Conclusion
SUPPLIERS OF TRANSPORTATION SERVICES 330
Single-Mode Operators • Specialized Carriers • Intermodal
Operators • Nonoperating Intermediaries • Conclusion
SUMMARY 338
QUESTIONS 339
11 Transportation Regulation 340
TYPES OF REGULATION 341
Economic Regulation • Safety and Social Regulation
HISTORY OF TRANSPORTATION REGULATION 343
Pre-1920 • 1920 to 1940 • 1940 to 1976 • 1976 to the Present
INTERSTATE DEREGULATION 350
Motor Carrier • Air Transport • Rail Transport • Other Carriers •
The Future of Federal Economic Regulation
INTRASTATE REGULATION 356
CURRENT REGULATORY ISSUES 358
Collective Rate Making and Antitrust Immunity • Contract
Definition • The Future Status of the ICC • Hidden
Discounts • Undercharges • Hazardous Materials
SUMMARY 363
QUESTIONS 363
12 Transportation Management 364
BASIC TRANSPORT ECONOMICS AND PRICING 364
Economic Factors • Cost Structures • Pricing Strategies • Rating
TRANSPORT DECISION MAKING 378
Transport Documentation • Traffic Department Responsibilities
SUMMARY 385
QUESTIONS 385
Problem Set C: Transportation 387
Xii CONTENTS
13 Warehouse Management 389
STORAGE FUNCTIONALITY AND PRINCIPLES 390
The Concept of Strategic Storage • Warehouse
Functionality • Warehouse Operating Principles
DEVELOPING THE WAREHOUSE RESOURCE 399
Warehousing Alternatives • Warehousing Strategy • Planning
the Distribution Warehouse • Initiating Warehouse Operations
SUMMARY 416
QUESTIONS 417
14 Material Handling 418
MANAGING THE WAREHOUSE RESOURCE 419
Handling Requirements • Storage Requirements
MATERIAL HANDLING 421
Basic Handling Considerations • Mechanized
Systems • Semiautomated Handling • Automated
Handling • Information-Directed Systems • Special Handling
Considerations • Conclusion
SUMMARY 434
QUESTIONS 434
15 Packaging 435
PERSPECTIVES 436
Consumer Packaging (Marketing Emphasis) • Industrial Packaging
(Logistics Emphasis)
DAMAGE PROTECTION 439
Physical Environment • Outside Elements
MATERIAL-HANDLING EFFICIENCY/UTILITY 441
Product Characteristics • Unitization • Communication
CHANNEL INTEGRATION 445
ALTERNATIVE MATERIALS 446
Traditional Materials • Emerging Trends
SUMMARY 451
QUESTIONS 451
Problem Set D: Warehousing-Handling 452
PART 3 LOGISTICS SYSTEM DESIGN 455
16 Logistics Positioning 457
LOGISTICS REENGINEERING 458
Systems Integration • Benchmarking • Activity-Based
Costing • Quality Initiatives
CONTENTS Xiii
REENGINEERING PROCEDURE 462
LOGISTICS ENVIRONMENTAL ASSESSMENT 463
Industry-Competitive Assessment • Geomarket
Differentials • Technology Assessment • Material-Energy
Assessment • Channel Structure • Economic-Social
Projections • Service Industry Trends • Regulatory
Posture • Conclusion
TIME-BASED LOGISTICS 470
Postponement • Consolidation • Operating Arrangements:
Anticipatory versus Response-Based • Conclusion
ALTERNATIVE LOGISTICS STRATEGIES 479
Structural Separation • Logistical Operating Arrangements
STRATEGIC INTEGRATION 488
LOGISTICS TIME-BASED CONTROL TECHNIQUES 489
Supply-Driven Techniques • Demand-Driven Techniques
SUMMARY 494
QUESTIONS 494
17 Integration Theory 495
LOGISTICS LOCATION STRUCTURE 496
Spectrum of Location Decisions • Local Presence Paradigm
WAREHOUSE LOCATION PATTERNS 499
Market-Positioned Warehouses • Manufacturing-Positioned
Warehouses • Intermediately Positioned Warehouses
TRANSPORTATION ECONOMIES 501
Cost-Based Warehouse Justification • Transportation Cost
Minimization
INVENTORY ECONOMIES 503
Service-Based Warehouse Justification • Inventory Cost Minimization
LEAST-TOTAL-COST DESIGN 509
Trade-off Relationships • Critical Assumptions and Limitations
FORMULATING LOGISTICAL STRATEGY 512
The Least-Total-Cost System Design • Threshold Service •
Service Sensitivity Analysis • Finalizing Logistical Strategy
SUMMARY 521
QUESTIONS 522
18 Planning and Design Methodology 523
METHODOLOGY 524
PHASE I: PROBLEM DEFINITION AND PLANNING 524
Feasibility Assessment • Project Planning
PHASE II: DATA COLLECTION AND ANALYSIS 534
Assumptions and Data Collection • Analysis
PHASE III: RECOMMENDATIONS AND IMPLEMENTATION 540
Recommendations • Implementation • Conclusion
Xiv CONTENTS
DECISION SUPPORT SYSTEMS 545
Define Functional Requirements • Define Relative
Importance • Identify Alternatives • Rate Each Alternative •
Select Package and Negotiate with Supplier
SUMMARY 548
QUESTIONS 548
19 Planning and Design Techniques 550
LOGISTICS AD HOC ANALYSIS 551
Freight Lane Analysis • Inventory Analysis • Segment Profitability
LOCATION APPLICATIONS 554
Location Decisions • Location Analysis Techniques • Location
Analysis Data Requirements
INVENTORY APPLICATIONS 570
Inventory Analysis Decisions • Inventory Analysis Techniques
TRANSPORTATION APPLICATIONS 573
Transportation Analysis Decisions • Transportation Analysis
Techniques • Transportation Analysis Data
Requirements • Conclusion
ENTERPRISE MODELING 578
SUMMARY 580
QUESTIONS 580
Case D: Westminster Company: A System Design Assessment 581
COMPANY PROFILE 581
WESTMINSTER TODAY 581
WESTMINSTER'S DISTRIBUTION NETWORK 582
QUESTIONS 584
Case E: Alternative Distribution Strategies 585
RETAIL INTEREST 586
OPERATING PROCEDURES 586
SUMMARY 587
QUESTIONS 587
Case F: Michigan Liquor Control Commission 587
HISTORY OF MICHIGAN LIQUOR DISTRIBUTION SYSTEM 588
THE LIQUOR DISTRIBUTION PROCESS 588
CURRENT ISSUES 590
CHALLENGES OF SYSTEM REDESIGN 591
QUESTIONS 591
CONTENTS XV
PART 4 LOGISTICS ADMINISTRATION 593
20 Organization 595
LOGISTICAL ORGANIZATIONAL DEVELOPMENT 597
STAGES OF FUNCTIONAL AGGREGATION 599
Stage 1 Organization • Stage 2 Organization • Stage 3
Organization • Empirical Confirmation: Stages 1 to 3
STAGE 4: A SHIFT IN EMPHASIS FROM FUNCTION TO PROCESS 606
STAGE 5: BEYOND STRUCTURE: VIRTUALITY AND ORGANIZATIONAL
TRANSPARENCY 608
ISSUES AND CHALLENGES 611
Concepts Having Logistical Significance • Careers and
Loyalty • Managing Change
THE MANAGEMENT OF ALLIANCES 626
Initiating an Alliance • Implementing an Alliance • Maintaining
Alliance Vitality
SUMMARY 630
QUESTIONS 630
21 Planning, Costing, and Pricing 632
OPERATIONS PLANNING 633
The Nature of Logistical Plans • The Final Operating
Plan • Operating Plan Modification
LOGISTICAL DESIGN METRICS 642
Total-Cost Analysis • Outsource Considerations •
Cost-Revenue Analysis
PRICING 658
Price Fundamentals • Various Pricing Issues
SUMMARY 666
QUESTIONS 667
22 Performance Measurement and Reporting 668
LOGISTICAL MEASUREMENT 669
Dimensions of Performance Measurement • Internal Performance
Measurement • External Performance Measurement •
Comprehensive Supply Chain Measurement
CHARACTERISTICS OF AN IDEAL MEASUREMENT SYSTEM 682
Cost/Service Reconciliation • Dynamic Knowledge-Based
Reporting • Exception-Based Reporting
LEVELS OF MEASUREMENT AND INFORMATION FLOW 683
Direction • Variation • Decision • Policy
REPORT STRUCTURES 686
Status Reports • Trend Reports • Ad Hoc Reports
SUMMARY 690
QUESTIONS 691
XVi CONTENTS
23 Dimensions of Change: A Seminar Focus 692
A VIEW TOWARD THE NEW MILLENNIUM 693
A SEMINAR FOCUS 695
SEMINAR TOPIC 1: HOW ADEQUATE IS THE GLOBAL
LOGISTICS INFRASTRUCTURE? 696
Issues and Questions
SEMINAR TOPIC 2: ASSESSMENT AND CONTROL TO IMPROVE
LOGISTICS PERFORMANCE 698
Issues and Questions
SEMINAR TOPIC 3: ORGANIZATIONAL EVALUATION 700
The Case for Functional Specialization • The Case for Functional
Decentralization • The Case for Horizontal Expansion • Issues and
Questions
SEMINAR TOPIC 4: FULL-SERVICE DISTRIBUTION COMPANIES 702
Forces Stimulating FSDC Development • Service Risk •
Issues and Questions
SEMINAR TOPIC 5: INFORMATION TECHNOLOGY 703
The Evolution of Application Development • End-User
Computing • Who Should Do What? • Issues and Questions
SEMINAR TOPIC 6: GLOBAL LOGISTICS 706
The Prerequisites for Global Success • Issues and Questions
EPILOGUE 708
Case G: Woodson Chemical Company 711
COMPANY BACKGROUND 711
INDUSTRY BACKGROUND 712
WCC'S NORTH AMERICAN DISTRIBUTION NETWORK 713
QUESTIONS 714
Case H: Performance Control 715
COMPANY BACKGROUND 715
PERFORMANCE STATISTICS 715
CONCLUSION 716
QUESTIONS 716
Case I: Managing Change in Wholesaling: The Case of Wilmont 717
Drug Company
COMPANY BACKGROUND 717
WHOLESALING 717
REVITALIZATION PLAN/CHANGE MANAGEMENT MODEL 718
CONCLUSION 719
QUESTIONS 719
AUTHOR INDEX 720
SUBJECT INDEX 723 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Bowersox, Donald J. 1932-2011 Closs, David J. |
| author_GND | (DE-588)1011915049 |
| author_facet | Bowersox, Donald J. 1932-2011 Closs, David J. |
| author_role | aut aut |
| author_sort | Bowersox, Donald J. 1932-2011 |
| author_variant | d j b dj djb d j c dj djc |
| building | Verbundindex |
| bvnumber | BV023520399 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.7.B66 1996 |
| callnumber-search | HF5415.7.B66 1996 |
| callnumber-sort | HF 45415.7 B66 41996 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QH 463 QP 530 |
| ctrlnum | (OCoLC)600484697 (DE-599)BVBBV023520399 |
| dewey-full | 658.720 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.7 20 |
| dewey-search | 658.7 20 |
| dewey-sort | 3658.7 220 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. ed., updated ed. of: Logistical management, 3. ed., 1986 |
| format | Book |
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| index_date | 2024-07-02T22:32:45Z |
| indexdate | 2024-07-09T21:23:47Z |
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| spelling | Bowersox, Donald J. 1932-2011 Verfasser (DE-588)1011915049 aut Logistical management the integrated supply chain process Donald J. Bowersox ; David J. Closs 1. ed., updated ed. of: Logistical management, 3. ed., 1986 New York, NY [u.a.] McGraw-Hill 1996 XIX, 730 S. zahlr. graph. Darst. txt rdacontent n rdamedia nc rdacarrier McGraw-Hill series in marketing Physical distribution of goods -- Management Materials management Logistik (DE-588)4036210-3 gnd rswk-swf Distributionslogistik (DE-588)4150252-8 gnd rswk-swf Materialmanagement (DE-588)4120712-9 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Distributionslogistik (DE-588)4150252-8 s DE-604 Materialmanagement (DE-588)4120712-9 s Logistik (DE-588)4036210-3 s 2\p DE-604 Closs, David J. Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016840709&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk 2\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Bowersox, Donald J. 1932-2011 Closs, David J. Logistical management the integrated supply chain process Physical distribution of goods -- Management Materials management Logistik (DE-588)4036210-3 gnd Distributionslogistik (DE-588)4150252-8 gnd Materialmanagement (DE-588)4120712-9 gnd |
| subject_GND | (DE-588)4036210-3 (DE-588)4150252-8 (DE-588)4120712-9 (DE-588)4123623-3 |
| title | Logistical management the integrated supply chain process |
| title_auth | Logistical management the integrated supply chain process |
| title_exact_search | Logistical management the integrated supply chain process |
| title_exact_search_txtP | Logistical management the integrated supply chain process |
| title_full | Logistical management the integrated supply chain process Donald J. Bowersox ; David J. Closs |
| title_fullStr | Logistical management the integrated supply chain process Donald J. Bowersox ; David J. Closs |
| title_full_unstemmed | Logistical management the integrated supply chain process Donald J. Bowersox ; David J. Closs |
| title_short | Logistical management |
| title_sort | logistical management the integrated supply chain process |
| title_sub | the integrated supply chain process |
| topic | Physical distribution of goods -- Management Materials management Logistik (DE-588)4036210-3 gnd Distributionslogistik (DE-588)4150252-8 gnd Materialmanagement (DE-588)4120712-9 gnd |
| topic_facet | Physical distribution of goods -- Management Materials management Logistik Distributionslogistik Materialmanagement Lehrbuch |
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