Handbook of supply chain management:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Boca Raton, Fla. [u.a.]
Auerbach Publ.
2006
|
| Ausgabe: | 2. ed. |
| Schriftenreihe: | Series on resource management
|
| Schlagworte: | |
| Online-Zugang: | Publisher description Inhaltsverzeichnis |
| Beschreibung: | XXXI, 608 S. graph. Darst. |
| ISBN: | 0849331609 |
Internformat
MARC
| LEADER | 00000nam a2200000 c 4500 | ||
|---|---|---|---|
| 001 | BV023471899 | ||
| 003 | DE-604 | ||
| 005 | 20101110 | ||
| 007 | t | ||
| 008 | 080801s2006 d||| |||| 00||| eng d | ||
| 020 | |a 0849331609 |c alk. paper |9 0-8493-3160-9 | ||
| 035 | |a (OCoLC)427504721 | ||
| 035 | |a (DE-599)GBV502919418 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-706 |a DE-634 |a DE-M347 |a DE-473 | ||
| 050 | 0 | |a HD39.5 | |
| 082 | 0 | |a 658.7/2 |2 22 | |
| 084 | |a QP 530 |0 (DE-625)141897: |2 rvk | ||
| 245 | 1 | 0 | |a Handbook of supply chain management |c [ed. by] James B. Ayers. [Contributors: Michel Baudin ...] |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a Boca Raton, Fla. [u.a.] |b Auerbach Publ. |c 2006 | |
| 300 | |a XXXI, 608 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 0 | |a Series on resource management | |
| 650 | 0 | |a Industrial procurement / Management | |
| 650 | 4 | |a Adquisiciones en la industria - Administración - Manuales | |
| 650 | 4 | |a Industrial procurement / Management | |
| 650 | 0 | 7 | |a Wertschöpfungskette |0 (DE-588)4346401-4 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Management |0 (DE-588)4037278-9 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Supply Chain Management |0 (DE-588)4684051-5 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Supply Chain Management |0 (DE-588)4684051-5 |D s |
| 689 | 0 | |5 DE-604 | |
| 689 | 1 | 0 | |a Wertschöpfungskette |0 (DE-588)4346401-4 |D s |
| 689 | 1 | 1 | |a Management |0 (DE-588)4037278-9 |D s |
| 689 | 1 | |8 1\p |5 DE-604 | |
| 700 | 1 | |a Ayers, James B. |e Sonstige |0 (DE-588)153066504 |4 oth | |
| 700 | 1 | |a Baudin, Michel |e Sonstige |4 oth | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0647/2005057048-d.html |z Publisher description |z lizenzfrei | |
| 856 | 4 | 2 | |m Digitalisierung UB Bamberg - ADAM Catalogue Enrichment |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016654216&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-016654216 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804137894222233600 |
|---|---|
| adam_text | Contents
About the Author.......................................................xxi
Contributors.........................................................xxiii
Acknowledgments........................................................xxv
Preface..............................................................xxvii
PART 1 SUPPLY CHAIN OVERVIEW..............................1
1 Introduction to the Supply Chain....................................3
1.1 The Definition Problem........................................3
1.2 Defining ‘‘Supply Chain”......................................4
1.3 Supply and Value Chains.......................................8
1.4 Defining “Supply Chain Management”............................9
References.........................................................11
2 Supply Chain Management — The “Right” Way................13
2.1 Supply Chain Viewpoints......................................13
2.1.1 Functional Viewpoint................................14
2.1.2 Procurement Viewpoint...............................15
2.1.3 Logistics Viewpoint.................................16
2.1.4 Information System Viewpoint........................17
2.1.5 “BPR” and Operations Innovation Viewpoint...........17
2.1.6 Strategic Viewpoint.................................18
2.2 Evidence of the Impact..................................... 18
2.2.1 Apparel From China — Integrated Supply Chains.......19
2.2.1.1 What Observers Say — The Buzz.............19
2.2.1.2 The Supply Chain Spin.....................19
2.2.2 Personal Computers..................................19
2.2.2.1 What Observers Say — The Buzz.............20
2.2.2.2 The Supply Chain Spin.....................20
2.2.3 Entertainment..................................... 21
2.2.3.1 One Company’s Challenge...................21
2.2.3.2 The Supply Chain Spin.....................22
• ❁
VII
viii ■ Handbook of Supply Chain Management, Second Edition
3
2.2.4 Adding Value through Brands....
2 2 4 i The Buzz on Brands
2.2.4.2 The Supply Chain Spin
2.2.5 Healthcare.....................
2.2.5.1 What Observers Say — The Buz/
2.2.5.2 The Supply Chain Spin
2.2.6 Globalization..................
2.2.6.1 What Observers Say — The Buzz
2.2.6.2 The Supply Chain Spin
2.2.7 Technology Convergence.....................
2.3 SCM — Defensive and Offensive Weapon
References................................................
Drivers of Supply Chain СЬапце............................
3.1 Drivers Are Important..................
3.2 Innovation.........................................
3.3 Extended Product Design............................
3.4 Globalization......................................
3.5 Flexibility Imperative —The Ultimate Capability
3.5.1 Management Mindset.........................
3.5.2 Defining Needed Flexibility................
3.6 Process-Centered Management........................
3.7 Collaboration......................................
3.7.1 Definitions of Collaboration...............
3.7.2 CPFR®......................................
3.7.3 Stage 3 (Multicompany) SCM.................
3.8 Know Your Drivers..................................
References................................................
2
22
23
2 »
25
25
25
25
20
20
20
2H
29
20
32
Vi
35
30
30
3
it)
12
i2
i2
II
i5
|5
4 SCM and Strategy...................................................47
4.1 The Need for Help............................................
4.2 Potent Supply Chains........................................-i9
4.3 Manufacturing Strategy...................................... 19
4.4 The Supply Chain Spectrum...................................5 3
References.........................................................50
5
SCM Assessment Tools........................................................
5.1 Markets and Products.......................................
5.1.1 Product Life Cycle --- The Basic Concept ...
5.1.2 Innovation in Established Enterprises
5.1.3 Innovative and Functional Products
5.1.4 Conclusions --- Market and Product Environment .......04
5.2 Internal Process and Organization........
5.2.1 Assessment: Supply Chain Proiect Portfolio
5.2.2 Assessment: Supply Chain Components
5.3 Assessment: SCM Capability....
5.3.1 Five SCM Tasks for Management
5.3.2 Assessment: Management Skills
Contents ш ix
5.4 Why Make Assessments?.......................................73
References........................................................73
6 Linking the Supply Chain with the Customer......................75
6.1 Supply Chain Specifications.................................76
6.2 The Nature of Demand........................................78
6.2Л Types of Demand........................................79
6.2.2 Creating a Demand Management Function...............81
6.3 Role of the Supply Chain Manager............................81
6.4 Market Mediation Costs......................................84
6.5 Quality Function Deployment (QFD) Tool......................88
6.6 Spheres and Their Role......................................90
References........................................................93
7 Globalization and Supply Chain Design......................... 95
7.1 The Impact of Globalization.................................96
7.2 Globalization Theory — Winners and Losers...................97
7.2.1 Comparative Advantage...............................97
7.2.2 Industry Forces — Cost Categories...................99
7.2.2.1 Workforce Costs..........................102
7.2.2.2 Fixed Costs..............................102
7.2.2.3 Purchased Goods and Services Costs........103
7.2.3 Globalization Obstacles............................103
7.2.4 Globalization Winners and Losers...................105
7.3 Going Global — When and How................................107
7.3.1 Sphere A: Operations-Centric — All Markets,
All Products, Machined Component Suppliers.........107
7.3.2 Sphere B: Product-Centric — All Markets Product 2,
Product 2 Manufacturing Facilities.................108
7.3.3 Sphere C: Market-Centric and Vertically Integrated —
Market 1, Product 1, Product 1 Manufacturing.......108
7.4 Globalization Case Studies.................................108
7.4.1 Worldwide Laptops..................................108
7.4.2 Samsung Electronics................................110
References.......................................................110
PART II THE SUPPLY CHAIN CHALLENGE —
FIVE TASKS FOR MANAGEMENT.............................................113
Task 1: Designing Supply Chains For Strategic Advantage
(Chapters 8 through 12)....................................115
Task 2: Implementing Collaborative Relationships
(Chapters 13 through 16)...................................115
Task 3: Forging Supply Chain Partnerships
(Chapters 17 through 21)...................................116
■ Handbook of Supply Chain Managvnu
• nf, S · ont
{ [dittun
Tusk 4: Managing Supply Chain Information
(Chapters 22 through 23)
Task 5: Removing Cost from the Supply ( ham
(Chapters 26 through 3D....................
The Beginning — Scoping the Supply Chain Strategy
8.1 Project Vocabulary.........................
8.1.1 What Is a Project·
8.1.2 A Unique Product, a Service, or a Result
8. J.3 Progressive Elaboration
8.2 Project Processes that At feet Scope
8.2.1 Chartering the Effort
8.2.2 Project Plan Development
8.2.3 Sphere Dciinition...................
8.2.4 Activity System Design
8.2.3 Organization Alignment
8.2.6 Collaboration Strategy
References..........................................
I 16
I 16
119
120
120
120
122
12^
I2
12 I
123
123
120
120
120
Businesses within the Business........................
9.1 Priming before Proceeding..........
9.2 From One Supply Chain to Many — Different Paths
9.3 Enable Spheres............................
References............................................
Supply Chains as Activity Systems.....................................1.37
10.1 Structuring the Supply Chain................................... I 3~
10.2 Case Study — Applying the Framework............................ 138
10.2.1 Select Strategic Themes................................ 1*0
10.2.2 Define Activities to Support Themes.................... I *2
10.2.3 Confirm Activity Fit.................................. lit
10.3 Conclusion — Supply Chains versus Functions.................... I *3
References............................................................ 1 *0
Applying QFD in Activity System Design..........................147
11.1 Voice of the Customer.................................... 1 r
11.1.1 Customer/Product Groups........................... 1 19
11.1.2 Performance Factors...............................130
11.1.3 Ideal Supplier....................................ISO
11.2 Acme’s Performance....................................... s
11.2.1 Competitor Comparison............................. I S2
11.2.2 Trends......................................... I=i2
11.2.3 Added Value to Customers..........................
11.3 Applying QFD in Developing Acme’s Activity System........ i v*
11.4 Conclusion — Capturing Customer Requirements............. %
References...............................
The Supply Chain and New Products ....
12.1 New Products — Opportunity or Threat?
157
13^
Contents ■ XI
12.2 Types of Product/Process Changes............................159
References........................................................l6l
13 Foundation for Supply Chain Change................................163
13-1 iModel for Supply Chain Change..............................164
13.1.1 Model Basics......................................164
13.1.2 Barriers to Addressing Root Causes................166
13.2 Total Quality...............................................167
13.2.1 Step 1: Plan......................................167
13.2.2 Step 2: Do...................................... 168
13.2.3 Step 3: Check.....................................168
13.2.4 Step 4: Act.......................................168
13-3 Top Management Involvement..................................168
13.3- 1 Who Is ‘Top Management?”..........................169
13.3.2 Keepers of the Strategy...........................169
13.3.3 Capability-Building/Strategy Shifts...............170
13.3 4 Portfolio Management..............................171
References........................................................172
14 Functional Roles in Supply Chain Change...........................173
14.1 Introduction —The Need for Skills...........................173
14.2 Designing Supply Chains for Strategic Advantage.............176
14.3 Implementing Collaborative Relationships (This Task)........177
14.4 Forging Supply Chain Partnerships...........................177
14.5 Managing Supply Chain Information...........................177
14.6 Making Money from the Supply Chain..........................178
References........................................................178
15 Supply Chain Project Management —
A Team Framework..................................................179
15.1 Project Structure...........................................180
15.1.1 Project Management Maturity.......................180
15.1.2 Supply Chain Project Template.....................183
15.2 Supply Chain Project Teams..................................186
15.2.1 Phasing for Process Changes.......................186
15.2.2 Teams at Three Levels.............................187
15.3 Implementing Process Improvements...........................188
15.3.1 Task 1: Describe the As-Is Situation..............189
15.3.2 Task 2: Assess As-Is Strengths and Weaknesses.....189
15.3- 3 Task 3: Develop a Destination Greenfield Vision...190
15.3 4 Task 4: Develop the To-Be Process.................191
15.3.5 Task 5: Prepare Implementation Project Plans......191
References........................................................192
16 Institutionalizing Supply Chain Changes...........................193
16.1 The Supply Chain Function in the Organization...............194
16.1.1 Should There Be a Supply Chain Function?..........194
16.1.2 Basic Organization Alternatives...................195
16.1.3 Timing Organization Change........................197
XII ■
Handbook of Supply Chain
S ‘ Otul hlltion
16.2
16.3
Operations-*Centric Enable Processes
Staying on 1 rack ֊ Performance Measure՝· ami strut cure
16.3 1 Measurement — I Ik· Hal.mceil so »ret aril
16.3.2 Platform Teams at Chrysler Croup
16.3 3 The S OP Process
References................................
198
¿00
JO I
202
20»
206
17
Collaborative Relationships................................
17.1 Introduction to Collaboration
17.2 Traditional Model
17 3 Types of Collaborative Partnerships
17.3.1 Dating or Marriage?
17.3.2 Supply-Chain Council s Collaboration lean»
17.3 3 A Partnership Agreement
17.4 Examples of Collaborative Relationships
17.4.1 Outsourcing in the logistics Imhistn
17.4.2 Wal-Mart and Dell.................
17.5 Types of Partnerships.......................
17.5.1 The Vertical Partnership
17.5.2 The Horizontal Partnership................
17.6 Motivations for Supply Chain Partnerships
17.6.1 Operations Improvement —The Usual Reason
17.6.2 Core Competency and the Supply Chain —
The Hidden Reason............................
References.................................................
¿07
208
209
210
210
210
212
2H
213
21S
218
219
219
219
222
18 Emerging Partnership Model...................................223
18.1 Introduction — Emerging Partnership Model...................223
18.2 New Roles for Procurement...................................225
18.3 Fundamental Barriers.......................................22՜*
References.......................................................228
19 Planning for Partnerships........................................229
19.1 A Partnership Vocabulary....................................250
19.1.1 Partnership Purpose................................2 30
19.1.2 Partnership Direction...............................231
19.1.3 Partnership Choice..................................232
19.2 Using the Partnership Vocabulary............................233
20 Stage 3: Supply Chain Implementation.............................237
20.1 Uncovering Partnership Opportunities.......................2 3-
20.2 Multicompany Structure......................................239
20.2.1 Step 1: List the Issues.............................242
20.2.2 Step 2: Define Requirements.........................243
20.2.3 Step 3: Structure the Effort........................244
References............................................... 2
Contents ■ xiii
21 The Extended Enterprise™ at Chrysler Group.......................247
21.1 Description of the Extended Enterprise.....................248
21.2 Presourced Components through a Supplier Strategy..........250
21.3 Documented Processes.......................................250
21.4 Risk Assessment............................................251
21.5 Product Sign-Off (PSO).....................................251
References.......................................................254
22 Supply Chain Process Management...............................255
22.1 Processes and Supply Chain Strategy........................256
22.2 Process Improvement Role in Supply Chain Projects..........257
22.3 Types of Process Maps......................................257
23 Supply Chain Process Evaluation...............................259
231 Supply-Chain Council s SCOR Model..........................260
231.1 SCOR Level l:Core Management Processes.............260
23.I.2 SCOR Level 2: Configuration Level/Threads..........262
23.1 ■ 3 Planning Processes..............................263
23.1.4 Executing Processes................................264
23.1.5 Enable Processes...................................266
23.1.5.1 Establish and Manage Business Rules......266
23.1.5.2 Manage Performance of the Supply Chain.267
23.1.5.3 Manage Data Collection.................267
23.1.5.4 Manage Inventory........................267
23.1.5.5 Manage Supply Chain Capital Assets.....268
23.1.5.6 Manage Transportation..................268
23.1.5.7 Manage Supply Chain Configuration.......268
23.1.5.8 Manage Regulatory Requirements and
Compliance...............................269
23.1.5.9 Process-Specific Compliance..............269
23.2 CSCMP Process Standards....................................269
References.......................................................273
24 Supply Chain Process Documentation...........................275
24.1 Documentation’s Mission....................................276
24.2 Top-Down Documentation Approaches..........................279
24.2.1 Mapping spheres....................................280
24.2.2 Activity Systems as Maps...........................281
24.2.3 IDEF Node Tree.....................................282
24.2.4 Zone Mapping.......................................283
24.3 Bottom-Up Documentation Approaches.........................284
24.3.1 Cross-Functional Flowcharts........................284
24.3.2 IDEF0 Flowcharts...................................286
24.4 Summary — Process Documentation Skill Development..........286
References.......................................................287
25 Supply Chain Technology Applications..........................289
25.1 Caution Is Warranted.......................................290
xiv
Handbook of Supply Cham Mana^omuf)(.
Sot nnd ł (lihon
25.2 Supply Chain Applications
25.3 Technology Implementation Kisk Management
25.3.1 Rigidity, Insufficient Flexibility
25.3.2 Organization Roadbloc ks
25.3.3 Top Management Abrogation
25.3.4 Inadequate Technical Capability
25.3.5 Misunderstood Technology
25.3.6 Conclusions — Lessons l earned
References.................................
26 Cost and the Supply Chain..........................
26.1 The Allure of :ost Reduction
26.2 Are Cost Reductions Strategic?
26.2.1 Conflicting View points
26.2.2 Strategic or Not Strategic?
26.3 Root Causes for Cost
26.3.1 Lack of Clarity..................
26.3.2 Variability.................
26.3.3 Product Design......................
26.3.4 Information Sharing..............
26.3.5 Weak Links..........................
26.3.6 Unintended Consequences.............
References.........................................
29 1
293
295
296
29
298
SOI
102
102
305
UK)
«r
108
109
ill
M2
si 2
sis
SI I
Sit
SIS
sr
27 Root Cause — Clarity...............................................319
27.1 Introduction to the Clarity (aiuse...........................319
27.2 Company Cost Structures..................................... 322
27.2.1 The Starting Point (A).............................. 322
27.2.2 Department Costs (B).................................323
27.2.3 Improvement Categories (C)..........................32 *
27.2.4 Allocated Costs — Roadblock to Clarity...............32 t
27.2.5 Direct Cost versus Absorption Accounting.............32~
27.3 Activity-Based Cost..........................................329
27.3.1 From Departments to Activities.......................332
27.3.2 Capital Recovery (Level II).........................33 *
27.3.21 Addressing Capital Recovery —The Need.....335
27.3.2.2 Capital Has a Cost........................336
273.2.3 Recommended Approach to Accounting
for Capital...............................33
27.3.3 Product Costing with ABC (IV-D).....................339
27.3.3.1 Defining Activities.......................339
27.3.3.2 Cost Drivers..............................340
27.3.3.3 Supply Chain Cost Map............54 1
27.3.3.4 Paths to Supply Chain Product Costs........342
27.4 Bottleneck Costs.............................................342
27.5 Case Study: Cross-Company Accounting.........................343
27.51 The Cost Accounting Problem............................344
27.5 2 The SAMIS Approach..................................344
References............................
Contents ■ XV
28 Root Cause — Variability.........................................347
28.1 Volume Variability............................................349
28.2 Self-Inflicted Variation......................................349
28.3 The CostA olume Relationship..................................35O
28.4 From Batch to Flow............................................352
28.4.1 The Batch World......................................353
28.4.2 The Flow World........................................356
28.5 Demand-Driven Supply Chain....................................357
28.51 Time = Cost (Time Mapping)..............................358
28.5.2 Cells.................................................36O
28.5.3 Agile Enterprises....................................364
28.5.4 Toyota Production System — Lean.......................365
25.5.5 Postponement.........................................367
28.5.6 Demand Flow..........................................371
28.6 Process Variability...........................................371
28.6.1 Process Capability...................................372
28.6.2 Implications for SCM.................................376
References...........................................................377
29 Root Cause — Design..............................................379
29-1 The SCM Opportunity in Design.................................379
29.2 Discovery-Driven Planning.....................................381
29.2.1 Step 1: Prepare a Reverse Income Statement............382
29.2.2 Step 2: Lay Out Pro Forma Functional Activity
Specifications........................................382
29.2.3 Step 3:Track Assumptions.............................383
29.2.4 Step 4: Revise the Income Statement...................383
29.2.5 Step 5:Test Assumptions at Milestones.............. 383
29.3 Stage and Gate Process........................................384
References...........................................................387
30 Root Cause — Information.........................................389
30.1 The Cost of Being “Unintegrated”..............................390
30.2 Defining Integration..........................................391
30.3 New Architectures.............................................393
30.3.1 The Promise (and Threat) of New Technology............394
30.3.2 Proactive Systems....................................394
30.4 Assessing the Need for Information............................396
References...........................................................397
31 Root Cause — Weak Links..........................................399
31.1 The Role of Links.............................................399
312 Theory of Constraints (TOC)...................................400
31.3 Replenishment Rules...........................................401
31.4 The 3C Alternative............................................402
31.5 Collaboration.................................................405
31.6 Using ABC to “Weed and Feed”..................................405
References...........................................................408
XVI
Handbook of Supply (֊.bam
nt Srt nrul Uli(tnf)
PART III SUPPLY CHAIN METHODOLOGIES.......................
32 ABC Implementation...................................
Douglas 7. Hicks
32.1 Basic Concept of Activity Based oMmg
32.2 Pre-ABC Costing Practices
32.2.1 Material-Related Costs
32.2.2 Customcr/Markcl Related ( osts
32.2.3 Manufacturing-Related Costs
32.2.4 Other Costing Issues
32.3 ABC’s impact on Product Costs
32.4 Conclusions on ABC
33 3C Alternative to MKP II.............................
James B. Ayers
33.1 3C Application...............
33.1 1 Managing (Capacity
33-1-2 Customer Service Protection Dec ision
33.13 The Rate Bill — Capturing Cunum malin
33.2 Managing Consumption................
33.21 Time Between Purchases — I requeue) of
Requirements Review.........................
33.2.2 Maximum Quantity Ordered
33.2.3 Initial Quantity — Priming the Supply chain
33-3 3C Inventory Patterns...........................
409
.411
412
»12
» 12
■I 13
III
us
ns
»16
417
»r
»18
»18
»19
»19
»20
»20
»21
421
34 Supply Chain Prestudy............................................**^5
34.1 Organize End-Users......................................
34.1.1 Define Market Segments............................*26
34.1.2 Map Products to Segments......................... »26
34.1.3 Identify Supply Chains.......................... 2 *
34.2 Describe the Supply Chain(s)............................ »28
34.2.1 Document Physical Flow...........................4 28
34.2.2 Document Information Flow........................ »28
34.2.3 Document Financial Flow...........................429
34.2.4 Document New Product Flow.........................429
34.3 Document Management Processes............................429
34.4 Interview Executives.....................................430
34.4.1 Describe Customer Requirements by Segment.........430
34.4.2 Assess Relative Strengths and Weaknesses by Segment ... 430
34.4.3 Understand Barriers...............................430
34.5 Prepare Conclusions......................................430
35 From Purchasing to Strategic Sourcing — A Roadmap..............433
David Malmberg
35.1 Why Pursue Strategic Sourcing?
433
Contents ■ xvii
35.2 Methodology..............................................434
35.2.1 Step 1: Deter mine Your Spending.......................434
35.2.2 Step 2: Prioritize the Spend Categories................435
35.2 3 Step 3: Form Category Teams.....................435
35.2.4 Step 4: Develop a Sourcing Strategy
for Your Categories..............................435
35.2.5 Step 5: Perform the RFP Process and Make the
Final Selection..................................436
35.2.6 Step 6: Manage the Supplier Relationship Aggressively.... 436
35.2.7 Step 7: Provide Feedback to Both Suppliers and
Senior Management................................437
35.3 Strategic Sourcing Success Stories.......................437
36 Implementing Enterprise Software Toward
The Multicompany Environment................................. 441
James H. Kennedy
36.1 The Multicompany Environment.............................441
36.1.1 What Is Enterprise Software in a Multicompany
Environment?.....................................442
36.1.2 Why Is Implementing Enterprise Software So Difficult?.443
36.2 The Ingredients of Success...............................444
36.2.1 System Governance................................444
36.2.2 Strategic Planning for Information Technology....446
36.2.3 System Development Life Cycle (SDLC)..........448
36.2.4 Project Management for System Development .......448
36.2.5 Change Management for System Development.......448
36.3 Integration across Company Boundaries .............449
36.4 Conclusion — The Need for Skills.........................449
37 Selecting Supply Chain Software................................451
Bernhard J. Hadeter
PART IV SUPPLY CHAIN CASE STUDIES........................................457
38 Lessons from a Failed Supply Chain Initiative..................459
Louis J. De Rose
38.1 About the Company........................................459
38.2 Lessons Learned..........................................462
39 Semiconductor Equipment: Supply Chain Links...............463
Terry S. Mercer
39.1 Background...............................................463
39.2 Goals....................................................464
39.3 Company Operations.......................................465
39.4 Designing a Solution.....................................466
39.5 Benefits.................................................468
xvüi ■ Handbook o f Supply Chain Management, Second l dition
40 Bicycle Manufacturer: Internet Strategy
Charles A. Cox
40.1 About Andiamo........................
40.2 The Web Site.........................
40.3 Proactive System.....................
40.4 Going Global.........................
40.5 ISP Business Partners................
409
*09
ro
rj
rj
■r3
41 Supply Chain Management in Maintenance, Repair,
and Overhaul Operations.........................................
Crispin Vincenti-Brou՝ i
41.1 Demand Chain Issues................................
41.2 Service Imperatives........................
41.3 Supply Chain Management
41.4 Stockholding..................
41.5 Practical Solutions................................
41.6 Primary Supply bine................................
41.7 Replenishment......................................
41.8 Ordering from the Supply Chain.................................. »HO
41.9 Results............................................................-»HI
42 Adapting to a New Supply Chain Role..................................483
Don Derewecki and Emile Lemay
42.1 Description of the Company and Project........................ »83
42.1.1 The Facility Concept.................................. »8 *
42.1.2 Specifications for the Facility....................... »85
42.2 Specific SCM Solutions........................................ »80
42.3 Lessons Learned and Outcome................................... *8^
43 Performance Improvement through Metrics for Buyers...............489
David Malmberg
43.1 Background................................................. *89
43 2 Philosophy and Use of Metrics..............................֊*90
43-3 Back to Merisel............................................ *92
43.4 “Sludge” Metrics.......................................... *9 *
43.5 How the Metrics Were Used.................................*9S
43.6 The Results............................................. .it)”՛
44 Wholesale Grocer: Supply Chain “Streamlining”
Peter A. Crosby
44.1 Distribution Center Consolidation and Relocation...
44.2 Planning Considerations...........................
44.3 Distribution Center Location Scenarios............
44.3.1 The Facility Location Problem............
44.3.2 The “Total Logistics Cost” Approach......
44.3.3 Results of the Analysis..............
499
*99
500
501
501
502
504
Contents ■ xix
45 Consolidation Centers in the Lean Supply Chain...................505
Michel Bauclin
45.1 Introduction...............................................505
45.2 Definition of a Consolidation Center.......................506
45.3 Motivations for Using Consolidation Centers................506
45.4 The Work of the Consolidation Center.......................507
45.4.1 Which Items?.......................................508
45.4.2 Why Returnable Containers?.........................508
45.4.3 Physical Organization of the Work..................510
45.4.4 Location of the Consolidation Center...............510
45.4.5 What the Consolidation Center Should Not Do........511
45.4.5.1 Kitting...................................511
45.4.5.2 Incoming Quality Assurance................511
45.4.5.3 Sorting Empty Boxes and Dunnage...........511
45.5 Business Structure.........................................512
45.6 information Flows around the Consolidation Center..........512
45.6.1 Routine Operations.................................513
45.6.2 Planning...........................................513
45.6.3 Alarm and Emergency Response.......................513
45.6.4 Performance Monitoring.............................513
Appendix A: Glossary...................................................515
Appendix B: Bibliography...............................................56l
Index.................................................................573
|
| adam_txt |
Contents
About the Author.xxi
Contributors.xxiii
Acknowledgments.xxv
Preface.xxvii
PART 1 SUPPLY CHAIN OVERVIEW.1
1 Introduction to the Supply Chain.3
1.1 The Definition Problem.3
1.2 Defining ‘‘Supply Chain”.4
1.3 Supply and Value Chains.8
1.4 Defining “Supply Chain Management”.9
References.11
2 Supply Chain Management — The “Right” Way.13
2.1 Supply Chain Viewpoints.13
2.1.1 Functional Viewpoint.14
2.1.2 Procurement Viewpoint.15
2.1.3 Logistics Viewpoint.16
2.1.4 Information System Viewpoint.17
2.1.5 “BPR” and Operations Innovation Viewpoint.17
2.1.6 Strategic Viewpoint.18
2.2 Evidence of the Impact. 18
2.2.1 Apparel From China — Integrated Supply Chains.19
2.2.1.1 What Observers Say — The Buzz.19
2.2.1.2 The Supply Chain Spin.19
2.2.2 Personal Computers.19
2.2.2.1 What Observers Say — The Buzz.20
2.2.2.2 The Supply Chain Spin.20
2.2.3 Entertainment. 21
2.2.3.1 One Company’s Challenge.21
2.2.3.2 The Supply Chain Spin.22
• ❁
VII
viii ■ Handbook of Supply Chain Management, Second Edition
3
2.2.4 Adding Value through Brands.
2 2 4 i The Buzz on Brands
2.2.4.2 The Supply Chain Spin
2.2.5 Healthcare.
2.2.5.1 What Observers Say — The Buz/
2.2.5.2 The Supply Chain Spin
2.2.6 Globalization.
2.2.6.1 What Observers Say — The Buzz
2.2.6.2 The Supply Chain Spin
2.2.7 Technology Convergence.
2.3 SCM — Defensive and Offensive Weapon
References.
Drivers of Supply Chain СЬапце.
3.1 Drivers Are Important.
3.2 Innovation.
3.3 Extended Product Design.
3.4 Globalization.
3.5 Flexibility Imperative —The Ultimate Capability
3.5.1 Management Mindset.
3.5.2 Defining Needed Flexibility.
3.6 Process-Centered Management.
3.7 Collaboration.
3.7.1 Definitions of Collaboration.
3.7.2 CPFR®.
3.7.3 Stage 3 (Multicompany) SCM.
3.8 Know Your Drivers.
References.
2
22
23
2 »
25
25
25
25
20
20
20
2H
29
20
32
Vi
35
30
30
3'
it)
12
i2
i2
II
i5
|5
4 SCM and Strategy.47
4.1 The Need for Help.
4.2 Potent Supply Chains.-i9
4.3 Manufacturing Strategy. 19
4.4 The Supply Chain Spectrum.5 3
References.50
5
SCM Assessment Tools.
5.1 Markets and Products.
5.1.1 Product Life Cycle --- The Basic Concept .
5.1.2 Innovation in Established Enterprises
5.1.3 Innovative and Functional Products
5.1.4 Conclusions --- Market and Product Environment .04
5.2 Internal Process and Organization.
5.2.1 Assessment: Supply Chain Proiect Portfolio
5.2.2 Assessment: Supply Chain Components
5.3 Assessment: SCM Capability.
5.3.1 Five SCM Tasks for Management
5.3.2 Assessment: Management Skills
Contents ш ix
5.4 Why Make Assessments?.73
References.73
6 Linking the Supply Chain with the Customer.75
6.1 Supply Chain Specifications.76
6.2 The Nature of Demand.78
6.2Л Types of Demand.79
6.2.2 Creating a Demand Management Function.81
6.3 Role of the Supply Chain Manager.81
6.4 Market Mediation Costs.84
6.5 Quality Function Deployment (QFD) Tool.88
6.6 Spheres and Their Role.90
References.93
7 Globalization and Supply Chain Design. 95
7.1 The Impact of Globalization.96
7.2 Globalization Theory — Winners and Losers.97
7.2.1 Comparative Advantage.97
7.2.2 Industry Forces — Cost Categories.99
7.2.2.1 Workforce Costs.102
7.2.2.2 Fixed Costs.102
7.2.2.3 Purchased Goods and Services Costs.103
7.2.3 Globalization Obstacles.103
7.2.4 Globalization Winners and Losers.105
7.3 Going Global — When and How.107
7.3.1 Sphere A: Operations-Centric — All Markets,
All Products, Machined Component Suppliers.107
7.3.2 Sphere B: Product-Centric — All Markets Product 2,
Product 2 Manufacturing Facilities.108
7.3.3 Sphere C: Market-Centric and Vertically Integrated —
Market 1, Product 1, Product 1 Manufacturing.108
7.4 Globalization Case Studies.108
7.4.1 Worldwide Laptops.108
7.4.2 Samsung Electronics.110
References.110
PART II THE SUPPLY CHAIN CHALLENGE —
FIVE TASKS FOR MANAGEMENT.113
Task 1: Designing Supply Chains For Strategic Advantage
(Chapters 8 through 12).115
Task 2: Implementing Collaborative Relationships
(Chapters 13 through 16).115
Task 3: Forging Supply Chain Partnerships
(Chapters 17 through 21).116
■ Handbook of Supply Chain Managvnu
• nf, S · ont
{ [dittun
Tusk 4: Managing Supply Chain Information
(Chapters 22 through 23)
Task 5: Removing Cost from the Supply ( ham
(Chapters 26 through 3D.
The Beginning — Scoping the Supply Chain Strategy
8.1 Project Vocabulary.
8.1.1 What Is a Project·'
8.1.2 A Unique Product, a Service, or a Result'
8. J.3 Progressive Elaboration
8.2 Project Processes that At feet Scope
8.2.1 Chartering the Effort
8.2.2 Project Plan Development
8.2.3 Sphere Dciinition.
8.2.4 Activity System Design
8.2.3 Organization Alignment
8.2.6 Collaboration Strategy
References.
I 16
I 16
119
120
120
120
122
12^
I2
12 I
123
123
120
120
120
Businesses within the Business.
9.1 Priming before Proceeding.
9.2 From One Supply Chain to Many — Different Paths
9.3 Enable Spheres.
References.
Supply Chains as Activity Systems.1.37
10.1 Structuring the Supply Chain. I 3~
10.2 Case Study — Applying the Framework. 138
10.2.1 Select Strategic Themes. 1*0
10.2.2 Define Activities to Support Themes. I *2
10.2.3 Confirm Activity Fit. lit
10.3 Conclusion — Supply Chains versus Functions. I *3
References. 1 *0
Applying QFD in Activity System Design.147
11.1 Voice of the Customer. 1 r
11.1.1 Customer/Product Groups. 1 19
11.1.2 Performance Factors.130
11.1.3 Ideal Supplier.ISO
11.2 Acme’s Performance.\ s \
11.2.1 Competitor Comparison. I S2
11.2.2 Trends. I=i2
11.2.3 Added Value to Customers.
11.3 Applying QFD in Developing Acme’s Activity System. i v*
11.4 Conclusion — Capturing Customer Requirements. \ %
References.
The Supply Chain and New Products .
12.1 New Products — Opportunity or Threat?
157
13^
Contents ■ XI
12.2 Types of Product/Process Changes.159
References.l6l
13 Foundation for Supply Chain Change.163
13-1 iModel for Supply Chain Change.164
13.1.1 Model Basics.164
13.1.2 Barriers to Addressing Root Causes.166
13.2 Total Quality.167
13.2.1 Step 1: Plan.167
13.2.2 Step 2: Do. 168
13.2.3 Step 3: Check.168
13.2.4 Step 4: Act.168
13-3 Top Management Involvement.168
13.3- 1 Who Is ‘Top Management?”.169
13.3.2 Keepers of the Strategy.169
13.3.3 Capability-Building/Strategy Shifts.170
13.3 4 Portfolio Management.171
References.172
14 Functional Roles in Supply Chain Change.173
14.1 Introduction —The Need for Skills.173
14.2 Designing Supply Chains for Strategic Advantage.176
14.3 Implementing Collaborative Relationships (This Task).177
14.4 Forging Supply Chain Partnerships.177
14.5 Managing Supply Chain Information.177
14.6 Making Money from the Supply Chain.178
References.178
15 Supply Chain Project Management —
A Team Framework.179
15.1 Project Structure.180
15.1.1 Project Management Maturity.180
15.1.2 Supply Chain Project Template.183
15.2 Supply Chain Project Teams.186
15.2.1 Phasing for Process Changes.186
15.2.2 Teams at Three Levels.187
15.3 Implementing Process Improvements.188
15.3.1 Task 1: Describe the As-Is Situation.189
15.3.2 Task 2: Assess As-Is Strengths and Weaknesses.189
15.3- 3 Task 3: Develop a Destination Greenfield Vision.190
15.3 4 Task 4: Develop the To-Be Process.191
15.3.5 Task 5: Prepare Implementation Project Plans.191
References.192
16 Institutionalizing Supply Chain Changes.193
16.1 The Supply Chain Function in the Organization.194
16.1.1 Should There Be a Supply Chain Function?.194
16.1.2 Basic Organization Alternatives.195
16.1.3 Timing Organization Change.197
XII ■
Handbook of Supply Chain
S ‘ Otul hlltion
16.2
16.3
Operations-*Centric Enable Processes
Staying on '1 rack ֊ Performance Measure՝· ami strut cure
16.3 1 Measurement — I Ik· Hal.mceil so »ret aril
16.3.2 Platform Teams at Chrysler Croup
16.3 3 The S OP Process
References.
198
¿00
JO I
202
20»
206
17
Collaborative Relationships.
17.1 Introduction to Collaboration
17.2 Traditional Model
17 3 Types of Collaborative Partnerships
17.3.1 Dating or Marriage?
17.3.2 Supply-Chain Council's Collaboration lean»
17.3 3 A Partnership Agreement
17.4 Examples of Collaborative Relationships
17.4.1 Outsourcing in the logistics Imhistn
17.4.2 Wal-Mart and Dell.
17.5 Types of Partnerships.
17.5.1 The Vertical Partnership
17.5.2 The Horizontal Partnership.
17.6 Motivations for Supply Chain Partnerships
17.6.1 Operations Improvement —The Usual Reason
17.6.2 Core Competency and the Supply Chain —
The Hidden Reason.
References.
¿07
208
209
210
210
210
212
2H
213
21S
218
219
219
219
222
18 Emerging Partnership Model.223
18.1 Introduction — Emerging Partnership Model.223
18.2 New Roles for Procurement.225
18.3 Fundamental Barriers.22՜*
References.228
19 Planning for Partnerships.229
19.1 A Partnership Vocabulary.250
19.1.1 Partnership Purpose.2 30
19.1.2 Partnership Direction.231
19.1.3 Partnership Choice.232
19.2 Using the Partnership Vocabulary.233
20 Stage 3: Supply Chain Implementation.237
20.1 Uncovering Partnership Opportunities.2 3-
20.2 Multicompany Structure.239
20.2.1 Step 1: List the Issues.242
20.2.2 Step 2: Define Requirements.243
20.2.3 Step 3: Structure the Effort.244
References. 2
Contents ■ xiii
21 The Extended Enterprise™ at Chrysler Group.247
21.1 Description of the Extended Enterprise.248
21.2 Presourced Components through a Supplier Strategy.250
21.3 Documented Processes.250
21.4 Risk Assessment.251
21.5 Product Sign-Off (PSO).251
References.254
22 Supply Chain Process Management.255
22.1 Processes and Supply Chain Strategy.256
22.2 Process Improvement Role in Supply Chain Projects.257
22.3 Types of Process Maps.257
23 Supply Chain Process Evaluation.259
231 Supply-Chain Council's SCOR Model.260
231.1 SCOR Level l:Core Management Processes.260
23.I.2 SCOR Level 2: Configuration Level/Threads.262
23.1 ■ 3 Planning Processes.263
23.1.4 Executing Processes.264
23.1.5 Enable Processes.266
23.1.5.1 Establish and Manage Business Rules.266
23.1.5.2 Manage Performance of the Supply Chain.267
23.1.5.3 Manage Data Collection.267
23.1.5.4 Manage Inventory.267
23.1.5.5 Manage Supply Chain Capital Assets.268
23.1.5.6 Manage Transportation.268
23.1.5.7 Manage Supply Chain Configuration.268
23.1.5.8 Manage Regulatory Requirements and
Compliance.269
23.1.5.9 Process-Specific Compliance.269
23.2 CSCMP Process Standards.269
References.273
24 Supply Chain Process Documentation.275
24.1 Documentation’s Mission.276
24.2 Top-Down Documentation Approaches.279
24.2.1 Mapping spheres.280
24.2.2 Activity Systems as Maps.281
24.2.3 IDEF Node Tree.282
24.2.4 Zone Mapping.283
24.3 Bottom-Up Documentation Approaches.284
24.3.1 Cross-Functional Flowcharts.284
24.3.2 IDEF0 Flowcharts.286
24.4 Summary — Process Documentation Skill Development.286
References.287
25 Supply Chain Technology Applications.289
25.1 Caution Is Warranted.290
xiv
Handbook of Supply Cham Mana^omuf)(.
Sot nnd ł (lihon
25.2 Supply Chain Applications
25.3 Technology Implementation Kisk Management
25.3.1 Rigidity, Insufficient Flexibility
25.3.2 Organization Roadbloc ks
25.3.3 Top Management Abrogation
25.3.4 Inadequate Technical Capability
25.3.5 Misunderstood Technology
25.3.6 Conclusions — Lessons l earned
References.
26 Cost and the Supply Chain.
26.1 The Allure of :ost Reduction
26.2 Are Cost Reductions Strategic?
26.2.1 Conflicting View points
26.2.2 Strategic or Not Strategic?
26.3 Root Causes for Cost
26.3.1 Lack of Clarity.
26.3.2 Variability.
26.3.3 Product Design.
26.3.4 Information Sharing.
26.3.5 Weak Links.
26.3.6 Unintended Consequences.
References.
29 1
293
295
296
29'
298
SOI
102
102
305
UK)
«r
108
109
ill
M2
si 2
sis
SI I
Sit
SIS
sr
27 Root Cause — Clarity.319
27.1 Introduction to the Clarity (aiuse.319
27.2 Company Cost Structures. 322
27.2.1 The Starting Point (A). 322
27.2.2 Department Costs (B).323
27.2.3 Improvement Categories (C).32 *
27.2.4 Allocated Costs — Roadblock to Clarity.32 t
27.2.5 Direct Cost versus Absorption Accounting.32~
27.3 Activity-Based Cost.329
27.3.1 From Departments to Activities.332
27.3.2 Capital Recovery (Level II).33 *
27.3.21 Addressing Capital Recovery —The Need.335
27.3.2.2 Capital Has a Cost.336
273.2.3 Recommended Approach to Accounting
for Capital.33""
27.3.3 Product Costing with ABC (IV-D).339
27.3.3.1 Defining Activities.339
27.3.3.2 Cost Drivers.340
27.3.3.3 Supply Chain Cost Map.54 1
27.3.3.4 Paths to Supply Chain Product Costs.342
27.4 Bottleneck Costs.342
27.5 Case Study: Cross-Company Accounting.343
27.51 The Cost Accounting Problem.344
27.5 2 The SAMIS Approach.344
References.
Contents ■ XV
28 Root Cause — Variability.347
28.1 Volume Variability.349
28.2 Self-Inflicted Variation.349
28.3 The CostA'olume Relationship.35O
28.4 From Batch to Flow.352
28.4.1 The Batch World.353
28.4.2 The Flow World.356
28.5 Demand-Driven Supply Chain.357
28.51 Time = Cost (Time Mapping).358
28.5.2 Cells.36O
28.5.3 Agile Enterprises.364
28.5.4 Toyota Production System — Lean.365
25.5.5 Postponement.367
28.5.6 Demand Flow.371
28.6 Process Variability.371
28.6.1 Process Capability.372
28.6.2 Implications for SCM.376
References.377
29 Root Cause — Design.379
29-1 The SCM Opportunity in Design.379
29.2 Discovery-Driven Planning.381
29.2.1 Step 1: Prepare a Reverse Income Statement.382
29.2.2 Step 2: Lay Out Pro Forma Functional Activity
Specifications.382
29.2.3 Step 3:Track Assumptions.383
29.2.4 Step 4: Revise the Income Statement.383
29.2.5 Step 5:Test Assumptions at Milestones. 383
29.3 Stage and Gate Process.384
References.387
30 Root Cause — Information.389
30.1 The Cost of Being “Unintegrated”.390
30.2 Defining Integration.391
30.3 New Architectures.393
30.3.1 The Promise (and Threat) of New Technology.394
30.3.2 Proactive Systems.394
30.4 Assessing the Need for Information.396
References.397
31 Root Cause — Weak Links.399
31.1 The Role of Links.399
312 Theory of Constraints (TOC).400
31.3 Replenishment Rules.401
31.4 The 3C Alternative.402
31.5 Collaboration.405
31.6 Using ABC to “Weed and Feed”.405
References.408
XVI
Handbook of Supply (֊.bam
nt Srt nrul Uli(tnf)
PART III SUPPLY CHAIN METHODOLOGIES.
32 ABC Implementation.
Douglas 7. Hicks
32.1 Basic Concept of Activity Based oMmg
32.2 Pre-ABC Costing Practices
32.2.1 Material-Related Costs
32.2.2 Customcr/Markcl Related ( osts
32.2.3 Manufacturing-Related Costs
32.2.4 Other Costing Issues
32.3 ABC’s impact on Product Costs
32.4 Conclusions on ABC
33 3C Alternative to MKP II.
James B. Ayers
33.1 3C Application.
33.1 1 Managing (Capacity
33-1-2 Customer Service Protection Dec ision
33.13 The Rate Bill — Capturing Cunum malin
33.2 Managing Consumption.
33.21 Time Between Purchases — I requeue) of
Requirements Review.
33.2.2 Maximum Quantity Ordered
33.2.3 Initial Quantity — Priming the Supply chain
33-3 3C Inventory Patterns.
409
.411
412
»12
» 12
■I 13
III
us
ns
»16
417
»r
»18
»18
»19
»19
»20
»20
»21
421
34 Supply Chain Prestudy.**^5
34.1 Organize End-Users.
34.1.1 Define Market Segments.*26
34.1.2 Map Products to Segments. »26
34.1.3 Identify Supply Chains. 2"*
34.2 Describe the Supply Chain(s). »28
34.2.1 Document Physical Flow.4 28
34.2.2 Document Information Flow. »28
34.2.3 Document Financial Flow.429
34.2.4 Document New Product Flow.429
34.3 Document Management Processes.429
34.4 Interview Executives.430
34.4.1 Describe Customer Requirements by Segment.430
34.4.2 Assess Relative Strengths and Weaknesses by Segment . 430
34.4.3 Understand Barriers.430
34.5 Prepare Conclusions.430
35 From Purchasing to Strategic Sourcing — A Roadmap.433
David Malmberg
35.1 Why Pursue Strategic Sourcing?
433
Contents ■ xvii
35.2 Methodology.434
35.2.1 Step 1: Deter mine Your Spending.434
35.2.2 Step 2: Prioritize the Spend Categories.435
35.2 3 Step 3: Form Category Teams.435
35.2.4 Step 4: Develop a Sourcing Strategy
for Your Categories.435
35.2.5 Step 5: Perform the RFP Process and Make the
Final Selection.436
35.2.6 Step 6: Manage the Supplier Relationship Aggressively. 436
35.2.7 Step 7: Provide Feedback to Both Suppliers and
Senior Management.437
35.3 Strategic Sourcing Success Stories.437
36 Implementing Enterprise Software Toward
The Multicompany Environment. 441
James H. Kennedy
36.1 The Multicompany Environment.441
36.1.1 What Is Enterprise Software in a Multicompany
Environment?.442
36.1.2 Why Is Implementing Enterprise Software So Difficult?.443
36.2 The Ingredients of Success.444
36.2.1 System Governance.444
36.2.2 Strategic Planning for Information Technology.446
36.2.3 System Development Life Cycle (SDLC).448
36.2.4 Project Management for System Development .448
36.2.5 Change Management for System Development.448
36.3 Integration across Company Boundaries .449
36.4 Conclusion — The Need for Skills.449
37 Selecting Supply Chain Software.451
Bernhard J. Hadeter
PART IV SUPPLY CHAIN CASE STUDIES.457
38 Lessons from a Failed Supply Chain Initiative.459
Louis J. De Rose
38.1 About the Company.459
38.2 Lessons Learned.462
39 Semiconductor Equipment: Supply Chain Links.463
Terry S. Mercer
39.1 Background.463
39.2 Goals.464
39.3 Company Operations.465
39.4 Designing a Solution.466
39.5 Benefits.468
xvüi ■ Handbook o f Supply Chain Management, Second l dition
40 Bicycle Manufacturer: Internet Strategy
Charles A. Cox
40.1 About Andiamo.
40.2 The Web Site.
40.3 Proactive System.
40.4 Going Global.
40.5 ISP Business Partners.
409
*09
ro
rj
rj
■r3
41 Supply Chain Management in Maintenance, Repair,
and Overhaul Operations.
Crispin Vincenti-Brou՝ i
41.1 Demand Chain Issues.
41.2 Service Imperatives.
41.3 Supply Chain Management
41.4 Stockholding.
41.5 Practical Solutions.
41.6 Primary Supply bine.
41.7 Replenishment.
41.8 Ordering from the Supply Chain. »HO
41.9 Results.-»HI
42 Adapting to a New Supply Chain Role.483
Don Derewecki and Emile Lemay
42.1 Description of the Company and Project. »83
42.1.1 The Facility Concept. »8 *
42.1.2 Specifications for the Facility. »85
42.2 Specific SCM Solutions. »80
42.3 Lessons Learned and Outcome. *8^
43 Performance Improvement through Metrics for Buyers.489
David Malmberg
43.1 Background. *89
43 2 Philosophy and Use of Metrics.֊*90
43-3 Back to Merisel. *92
43.4 “Sludge” Metrics. *9 *
43.5 How the Metrics Were Used.*9S
43.6 The Results. .it)”՛
44 Wholesale Grocer: Supply Chain “Streamlining”
Peter A. Crosby
44.1 Distribution Center Consolidation and Relocation.
44.2 Planning Considerations.
44.3 Distribution Center Location Scenarios.
44.3.1 The Facility Location Problem.
44.3.2 The “Total Logistics Cost” Approach.
44.3.3 Results of the Analysis.
499
*99
500
501
501
502
504
Contents ■ xix
45 Consolidation Centers in the Lean Supply Chain.505
Michel Bauclin
45.1 Introduction.505
45.2 Definition of a Consolidation Center.506
45.3 Motivations for Using Consolidation Centers.506
45.4 The Work of the Consolidation Center.507
45.4.1 Which Items?.508
45.4.2 Why Returnable Containers?.508
45.4.3 Physical Organization of the Work.510
45.4.4 Location of the Consolidation Center.510
45.4.5 What the Consolidation Center Should Not Do.511
45.4.5.1 Kitting.511
45.4.5.2 Incoming Quality Assurance.511
45.4.5.3 Sorting Empty Boxes and Dunnage.511
45.5 Business Structure.512
45.6 information Flows around the Consolidation Center.512
45.6.1 Routine Operations.513
45.6.2 Planning.513
45.6.3 Alarm and Emergency Response.513
45.6.4 Performance Monitoring.513
Appendix A: Glossary.515
Appendix B: Bibliography.56l
Index.573 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author_GND | (DE-588)153066504 |
| building | Verbundindex |
| bvnumber | BV023471899 |
| callnumber-first | H - Social Science |
| callnumber-label | HD39 |
| callnumber-raw | HD39.5 |
| callnumber-search | HD39.5 |
| callnumber-sort | HD 239.5 |
| callnumber-subject | HD - Industries, Land Use, Labor |
| classification_rvk | QP 530 |
| ctrlnum | (OCoLC)427504721 (DE-599)GBV502919418 |
| dewey-full | 658.7/2 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.7/2 |
| dewey-search | 658.7/2 |
| dewey-sort | 3658.7 12 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 2. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02118nam a2200493 c 4500</leader><controlfield tag="001">BV023471899</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20101110 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">080801s2006 d||| |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0849331609</subfield><subfield code="c">alk. paper</subfield><subfield code="9">0-8493-3160-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)427504721</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)GBV502919418</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-706</subfield><subfield code="a">DE-634</subfield><subfield code="a">DE-M347</subfield><subfield code="a">DE-473</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HD39.5</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.7/2</subfield><subfield code="2">22</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 530</subfield><subfield code="0">(DE-625)141897:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Handbook of supply chain management</subfield><subfield code="c">[ed. by] James B. Ayers. [Contributors: Michel Baudin ...]</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">2. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Boca Raton, Fla. [u.a.]</subfield><subfield code="b">Auerbach Publ.</subfield><subfield code="c">2006</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XXXI, 608 S.</subfield><subfield code="b">graph. Darst.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="0" ind2=" "><subfield code="a">Series on resource management</subfield></datafield><datafield tag="650" ind1=" " ind2="0"><subfield code="a">Industrial procurement / Management</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Adquisiciones en la industria - Administración - Manuales</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Industrial procurement / Management</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Wertschöpfungskette</subfield><subfield code="0">(DE-588)4346401-4</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Supply Chain Management</subfield><subfield code="0">(DE-588)4684051-5</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Supply Chain Management</subfield><subfield code="0">(DE-588)4684051-5</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="689" ind1="1" ind2="0"><subfield code="a">Wertschöpfungskette</subfield><subfield code="0">(DE-588)4346401-4</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2="1"><subfield code="a">Management</subfield><subfield code="0">(DE-588)4037278-9</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Ayers, James B.</subfield><subfield code="e">Sonstige</subfield><subfield code="0">(DE-588)153066504</subfield><subfield code="4">oth</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Baudin, Michel</subfield><subfield code="e">Sonstige</subfield><subfield code="4">oth</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/enhancements/fy0647/2005057048-d.html</subfield><subfield code="z">Publisher description</subfield><subfield code="z">lizenzfrei</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">Digitalisierung UB Bamberg - ADAM Catalogue Enrichment</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016654216&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-016654216</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| id | DE-604.BV023471899 |
| illustrated | Illustrated |
| index_date | 2024-07-02T21:34:41Z |
| indexdate | 2024-07-09T21:19:32Z |
| institution | BVB |
| isbn | 0849331609 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016654216 |
| oclc_num | 427504721 |
| open_access_boolean | |
| owner | DE-706 DE-634 DE-M347 DE-473 DE-BY-UBG |
| owner_facet | DE-706 DE-634 DE-M347 DE-473 DE-BY-UBG |
| physical | XXXI, 608 S. graph. Darst. |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Auerbach Publ. |
| record_format | marc |
| series2 | Series on resource management |
| spelling | Handbook of supply chain management [ed. by] James B. Ayers. [Contributors: Michel Baudin ...] 2. ed. Boca Raton, Fla. [u.a.] Auerbach Publ. 2006 XXXI, 608 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Series on resource management Industrial procurement / Management Adquisiciones en la industria - Administración - Manuales Wertschöpfungskette (DE-588)4346401-4 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 gnd rswk-swf Supply Chain Management (DE-588)4684051-5 s DE-604 Wertschöpfungskette (DE-588)4346401-4 s Management (DE-588)4037278-9 s 1\p DE-604 Ayers, James B. Sonstige (DE-588)153066504 oth Baudin, Michel Sonstige oth http://www.loc.gov/catdir/enhancements/fy0647/2005057048-d.html Publisher description lizenzfrei Digitalisierung UB Bamberg - ADAM Catalogue Enrichment application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016654216&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Handbook of supply chain management Industrial procurement / Management Adquisiciones en la industria - Administración - Manuales Wertschöpfungskette (DE-588)4346401-4 gnd Management (DE-588)4037278-9 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| subject_GND | (DE-588)4346401-4 (DE-588)4037278-9 (DE-588)4684051-5 |
| title | Handbook of supply chain management |
| title_auth | Handbook of supply chain management |
| title_exact_search | Handbook of supply chain management |
| title_exact_search_txtP | Handbook of supply chain management |
| title_full | Handbook of supply chain management [ed. by] James B. Ayers. [Contributors: Michel Baudin ...] |
| title_fullStr | Handbook of supply chain management [ed. by] James B. Ayers. [Contributors: Michel Baudin ...] |
| title_full_unstemmed | Handbook of supply chain management [ed. by] James B. Ayers. [Contributors: Michel Baudin ...] |
| title_short | Handbook of supply chain management |
| title_sort | handbook of supply chain management |
| topic | Industrial procurement / Management Adquisiciones en la industria - Administración - Manuales Wertschöpfungskette (DE-588)4346401-4 gnd Management (DE-588)4037278-9 gnd Supply Chain Management (DE-588)4684051-5 gnd |
| topic_facet | Industrial procurement / Management Adquisiciones en la industria - Administración - Manuales Wertschöpfungskette Management Supply Chain Management |
| url | http://www.loc.gov/catdir/enhancements/fy0647/2005057048-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016654216&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT ayersjamesb handbookofsupplychainmanagement AT baudinmichel handbookofsupplychainmanagement |