Crisis management in tourism:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Wallingford, UK [u.a.]
CABI Pub.
2007
|
| Schlagworte: | |
| Online-Zugang: | Table of contents only Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XVII, 392 p. Ill., graph. Darst., Kt. |
| ISBN: | 9781845930479 1845930479 |
Internformat
MARC
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| 020 | |a 9781845930479 |c alk. paper |9 978-1-84593-047-9 | ||
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| 245 | 1 | 0 | |a Crisis management in tourism |c ed. by Eric Laws ... |
| 264 | 1 | |a Wallingford, UK [u.a.] |b CABI Pub. |c 2007 | |
| 300 | |a XVII, 392 p. |b Ill., graph. Darst., Kt. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Tourism |x Management | |
| 650 | 4 | |a Crisis management | |
| 650 | 4 | |a Hazardous geographic environments | |
| 650 | 4 | |a Travel |x Safety measures | |
| 700 | 1 | |a Laws, Eric |e Sonstige |4 oth | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip0615/2006018739.html |3 Table of contents only | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0723/2006018739-d.html |3 Publisher description | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016597844&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-016597844 | ||
Datensatz im Suchindex
| _version_ | 1804137805395263488 |
|---|---|
| adam_text | Contents
Contributors ix
Preface: The Tsunami of 26 December 2005, PATA s Initial
Responses xiii
Peter Semone
1 Crisis Management in Tourism: Challenges for Managers and
Researchers 1
Eric Laws, Bruce Prideaux and Kaye Chon
Part I The Theoretical Aspect of Crisis Management in Tourism
2 Post-crisis Forecasting: Better Make Haste Slowly 13
Miriam Scaglione
3 Policy Response to Rural Dangers: Managing Educational Visits
in the Wake of the Foot and Mouth and E. coli Crises 32
Derek Hall
4 The Evolution of an Emergency Management Tourism Faculty
Resource 43
Thomas E. Drabek
5 Aftermath of Crises and Disasters: Notes for an Impact
Assessment Approach 51
Pedro Moreira
6 Western and Eastern Approaches to Crisis Management for
Global Tourism: Some Differences 66
Peter Schmidt and Mike Berrell
Contents
7 Crisis in Bali: Lessons in Tourism Recovery 81
Yetta K. Gurtner
8 Crises that Scare Tourists: Investigating Tourists
Travel-related Concerns 98
Sara Dolnicar
9 For Better or Worse: Consumer Perceptions of Factors
Impacting Company Crisis Outcome 110
Lynette M. McDonald, Beverley Sparks and Ian Glendon
10 Tourism and Terrorism: an Analytical Framework with Special
Focus on the Media 129
Walter Freyer and Alexander Schröder
11 Factors Influencing Crisis Management in Tourism Destinations 142
Kom Campiranon and Noel Scott
Part II Tourism Crises Resulting from Natural Causes
12 Crisis Management and Tourism Organizations: a Comparative
Study in the European Alps 157
Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer
13 Taiwan s 921 Earthquake, Crisis Management and Research on
No-escape Natural Disaster 170
Tzung-Cheng Huan
14 International Tourism and Infectious Disease: Managing the
SARS Crisis in Singapore 186
Joan Henderson
15 A Proposed Model for Tourism Crisis Management: the UK s
Foot and Mouth Disease Crisis Analysed 200
Andrew Lyon and Amy Worton
16 Phuket: Tsunami and Tourism - a Preliminary Investigation 217
Yetta K. Gunner
17 Tsunamis, Earthquakes, Volcanism and Other Problems:
Disasters, Responses and Japanese Tourism 234
Malcolm Cooper and Patricia Erfurt
Part III Tourism Crises Resulting from Human Actions
18 The Perfect Storm : Turbulence and Crisis in the Global Airline
Industry 252
Dawna L. Rhoades and Rosemarie Reynolds
19 Responding to the Crises of 2001: the Australian Experience 267
Barbara Anderson, Bruce Prideaux and Graham Brown
Contents
20 Restoring Kenyan Tourism in Crisis: Kenyan Tourism s
Response to Negative Travel Advisories 2003 286
David Beirman
21 A Comparison of Pre- and Post-9/11 Traveller Profiles:
Post-crisis Marketing Implications 298
Stephen W. Litvin and John C. Crotts
22 Crisis Communication Response Strategies: a Case Study of
the Irish Tourist Board s Response to the 2001 European Foot
and Mouth Scare 310
Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O Keefe
23 The Regional Effects of Terrorism on Tourism: an Empirical
Analysis 327
Brian W. Sloboda
24 Sabah s Responses to 11 September: a Tourism Analysis 343
Awangku Hassanal Bahar Pengiran Bagul and
Wan Shawaluddin Wan Hassan
Part IV Conclusion
25 Events in Indonesia: Exploring the Limits to Formal Tourism
Trends Forecasting Methods in Complex Crisis Situations 353
Bruce Prideaux, Eric Laws and Bill Faulkner
26 Reflections and Further Research Priorities 375
Bruce Prideaux and Eric Laws
Index 389
|
| adam_txt |
Contents
Contributors ix
Preface: The Tsunami of 26 December 2005, PATA's Initial
Responses xiii
Peter Semone
1 Crisis Management in Tourism: Challenges for Managers and
Researchers 1
Eric Laws, Bruce Prideaux and Kaye Chon
Part I The Theoretical Aspect of Crisis Management in Tourism
2 Post-crisis Forecasting: Better Make Haste Slowly 13
Miriam Scaglione
3 Policy Response to Rural Dangers: Managing Educational Visits
in the Wake of the Foot and Mouth and E. coli Crises 32
Derek Hall
4 The Evolution of an Emergency Management Tourism Faculty
Resource 43
Thomas E. Drabek
5 Aftermath of Crises and Disasters: Notes for an Impact
Assessment Approach 51
Pedro Moreira
6 Western and Eastern Approaches to Crisis Management for
Global Tourism: Some Differences 66
Peter Schmidt and Mike Berrell
Contents
7 Crisis in Bali: Lessons in Tourism Recovery 81
Yetta K. Gurtner
8 'Crises' that Scare Tourists: Investigating Tourists'
Travel-related Concerns 98
Sara Dolnicar
9 For Better or Worse: Consumer Perceptions of Factors
Impacting Company Crisis Outcome 110
Lynette M. McDonald, Beverley Sparks and Ian Glendon
10 Tourism and Terrorism: an Analytical Framework with Special
Focus on the Media 129
Walter Freyer and Alexander Schröder
11 Factors Influencing Crisis Management in Tourism Destinations 142
Kom Campiranon and Noel Scott
Part II Tourism Crises Resulting from Natural Causes
12 Crisis Management and Tourism Organizations: a Comparative
Study in the European Alps 157
Harald Pechlaner, Dagmar Abfalter, Frieda Raich and Axel Dreyer
13 Taiwan's 921 Earthquake, Crisis Management and Research on
No-escape Natural Disaster 170
Tzung-Cheng Huan
14 International Tourism and Infectious Disease: Managing the
SARS Crisis in Singapore 186
Joan Henderson
15 A Proposed Model for Tourism Crisis Management: the UK's
Foot and Mouth Disease Crisis Analysed 200
Andrew Lyon and Amy Worton
16 Phuket: Tsunami and Tourism - a Preliminary Investigation 217
Yetta K. Gunner
17 Tsunamis, Earthquakes, Volcanism and Other Problems:
Disasters, Responses and Japanese Tourism 234
Malcolm Cooper and Patricia Erfurt
Part III Tourism Crises Resulting from Human Actions
18 The 'Perfect Storm': Turbulence and Crisis in the Global Airline
Industry 252
Dawna L. Rhoades and Rosemarie Reynolds
19 Responding to the Crises of 2001: the Australian Experience 267
Barbara Anderson, Bruce Prideaux and Graham Brown
Contents
20 Restoring Kenyan Tourism in Crisis: Kenyan Tourism's
Response to Negative Travel Advisories 2003 286
David Beirman
21 A Comparison of Pre- and Post-9/11 Traveller Profiles:
Post-crisis Marketing Implications 298
Stephen W. Litvin and John C. Crotts
22 Crisis Communication Response Strategies: a Case Study of
the Irish Tourist Board's Response to the 2001 European Foot
and Mouth Scare 310
Siobhan Tiernan, Josephine Igoe, Conor Carroll and Sinead O'Keefe
23 The Regional Effects of Terrorism on Tourism: an Empirical
Analysis 327
Brian W. Sloboda
24 Sabah's Responses to 11 September: a Tourism Analysis 343
Awangku Hassanal Bahar Pengiran Bagul and
Wan Shawaluddin Wan Hassan
Part IV Conclusion
25 Events in Indonesia: Exploring the Limits to Formal Tourism
Trends Forecasting Methods in Complex Crisis Situations 353
Bruce Prideaux, Eric Laws and Bill Faulkner
26 Reflections and Further Research Priorities 375
Bruce Prideaux and Eric Laws
Index 389 |
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| illustrated | Illustrated |
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| isbn | 9781845930479 1845930479 |
| language | English |
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| spelling | Crisis management in tourism ed. by Eric Laws ... Wallingford, UK [u.a.] CABI Pub. 2007 XVII, 392 p. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Tourism Management Crisis management Hazardous geographic environments Travel Safety measures Laws, Eric Sonstige oth http://www.loc.gov/catdir/toc/ecip0615/2006018739.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0723/2006018739-d.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016597844&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Crisis management in tourism Tourism Management Crisis management Hazardous geographic environments Travel Safety measures |
| title | Crisis management in tourism |
| title_auth | Crisis management in tourism |
| title_exact_search | Crisis management in tourism |
| title_exact_search_txtP | Crisis management in tourism |
| title_full | Crisis management in tourism ed. by Eric Laws ... |
| title_fullStr | Crisis management in tourism ed. by Eric Laws ... |
| title_full_unstemmed | Crisis management in tourism ed. by Eric Laws ... |
| title_short | Crisis management in tourism |
| title_sort | crisis management in tourism |
| topic | Tourism Management Crisis management Hazardous geographic environments Travel Safety measures |
| topic_facet | Tourism Management Crisis management Hazardous geographic environments Travel Safety measures |
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