Semantic business process analysis: building block-based construction of automatically analyzable business process models
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| adam_text | Table of Contents
Foreword.....................................................................................................................................V
Preface.....................................................................................................................................VII
List of Figures........................................................................................................................XIII
List of Tables...........................................................................................................................XV
List of Abbreviations..........................................................................................................XVII
List of Symbols......................................................................................................................XIX
Part A
1 Introduction.........................................................................................................................3
1.1 Background and Motivation of the Thesis..............................................................3
1.2 Problem Statement and Research Questions...........................................................5
1.3 Structure of the Thesis and Research Contributions............................................11
1.4 Remarks on Formatting and Notational Conventions.........................................18
2 Research Design.................................................................................................................21
2.1 Philosophical Assumptions.....................................................................................21
2.1.1 Ontological Position.........................................................................................22
2.1.2 Epistemological Position..................................................................................22
2.1.3 Linguistic Position............................................................................................23
2.1.4 Truth-theoretic Position...................................................................................24
2.2 Research Methods.....................................................................................................24
2.2.1 Design Science Research..................................................................................25
2.2.2 Complementary Research Methods.................................................................28
2.3 Research Process.......................................................................................................30
3 Theoretical and Terminological Foundations................................................................35
3.1 Theory of Conceptual Modeling Languages.........................................................35
3.1.1 Semiotics of Conceptual Modeling Languages.............................................36
3.1.2 Classification of Conceptual Modeling Languages.......................................40
3.1.3 A Formal Definition of Conceptual Modeling Languages...........................43
3.1.4 Design of Conceptual Modeling Languages..................................................46
3.2 Theory of Conceptual Models.................................................................................48
3.2.1 The Conceptual Modeling Process..................................................................49
3.2.2 A Formal Definition of Conceptual Models...................................................54
3.2.3 Conceptual Modeling Rules.............................................................................56
3.2.4 Semiotics of Conceptual Models.....................................................................58
3.3 Analytical Operations for Conceptual Models......................................................63
3.3.1 Classification of Operations.............................................................................63
3.3.2 Semantic Analysis Operations.........................................................................67
3.3.3 A Semantic Equivalence Criterion..................................................................71
3.3.4 Formalization of the Semantic Analysis Operations....................................75
3.3.5 Analysis Operations in the Method Engineering Literature and Practice. 78
4 Research Results................................................................................................................81
4.1 Semantic Analysis Conflicts within and between Business Process Models.... 81
4.1.1 Semantic Inequality Conflicts.........................................................................84
4.1.2 Semantic Equality Conflicts............................................................................88
4.1.3 Order Conflict....................................................................................................90
4.1.4 Summary of the Semantic Analysis Conflicts..............................................91
4.2 Approaches to Solve the Semantic Analysis Conflicts........................................94
4.2.1 The Formal Structural Approach....................................................................97
4.2.2 The Formal Behavioral Approach.................................................................101
4.2.3 The Semantic Annotation-based Approach................................................105
4.2.4 The Modeling Language-based Approach...................................................110
4.3 Automated Analysis with the Semantic Building Block-based Approach.....113
4.3.1 Characteristics of the Semantic Building Block-based Languages..........113
4.3.2 Construction of Semantic Building Block-based Languages....................117
4.3.3 Conflict Handling in the Semantic Building Block-based Approach......120
4.3.4 Discussion of the Semantic Building Block-based Approach...................124
4.4 Evaluation of the Semantic Building Block-based Approach..........................127
4.4.1 Applicability of Semantic Building Block-based Languages....................130
4.4.2 Efficiency of Semantic Building Block-based Languages.........................132
4.4.3 User Satisfaction with Semantic Building Block-based Languages.........134
4.4.4 Adequacy of the Analysis..............................................................................135
4.4.5 Automation of the Analysis..........................................................................136
4.5 Synopsis of Findings..............................................................................................139
4.6 Future Research......................................................................................................140
PartB
1 Conceptual Modeling - Philosophical Premises for Pluralistic Research................147
1.1 Introduction............................................................................................................148
1.2 State of the Art and Research Potentials in Conceptual Modeling.................149
1.3 Epistemological Pluralism.....................................................................................152
1.4 Methodological Pluralism.....................................................................................155
1.5 Linkage of Theory and Practice............................................................................158
1.6 Summary and Future Research.............................................................................160
2 Evolutionary Method Engineering - Towards a Method for the Analysis and
Conception of Management Information Systems.....................................................I63
2.1 Introduction............................................................................................................164
2.2 Research Methodology...........................................................................................165
2.3 Related Work on Management Information Systems........................................I70
2.4 Method Construction and Evaluation..................................................................1?2
2.4.1 Method Construction: MetaMIS....................................................................I72
2.4.2 Case Study: Swiss Re......................................................................................I74
2.4.3 Case Study: Christ Juweliere und Uhrmacher seit 1863 GmbH................175
2.4.4 Conclusion: Cross Case Analysis..................................................................177
XI
2.5 Summary and Outlook...........................................................................................178
Evaluation of Conceptual Models - A Structuralist Approach.................................181
3.1 Introduction.............................................................................................................182
3.2 A Framework to Evaluate IT Artifacts.................................................................183
3.3 Structuralism as a Program in Philosophy of Science......................................187
3.4 The Inner Structure of Conceptual Models.........................................................190
3.5 Summary and Outlook...........................................................................................194
Evaluation of Conceptual Models - An Ontology-Based Linguistic Approach......197
4.1 Introduction.............................................................................................................198
4.2 IT Artifact Evaluation Framework and Related Work.......................................200
4.3 Ontology-based Evaluation of Conceptual Models...........................................207
4.3.1 Ontology and Language.................................................................................207
4.3.2 Ontological Evaluation of Conceptual Model Statements.........................208
4.4 Linguistic Interpretivist Extension of Conceptual Model Evaluation.............210
4.4.1 Philosophical Foundation of Linguistic Interpretivism.............................210
4.4.2 Terms as the Basic Elements of Interpersonal Verification.......................212
4.4.3 The Process of Interpersonal Verification and Statement Evaluation.....213
4.5 Conclusions and Future Research Perspectives..................................................215
A Framework for Comparing Conceptual Models......................................................217
5.1 Introduction.............................................................................................................218
5.2 Automatic and Semi-automatic Model Comparison.........................................219
5.2.1 Limits of Automatic Model Comparison......................................................220
5.2.2 Feasibility of Semi-Automatic Model Comparison....................................223
5.3 A Framework for Semi-Automatic Model Comparison.....................................224
5.3.1 Domain Term Extractor..................................................................................227
5.3.2 Domain Model Builder...................................................................................227
5.3.3 Type Conflict Resolver....................................................................................228
5.3.4 Isomorphism Analyzer...................................................................................229
5.4 Conclusions.............................................................................................................230
Constructing Comparable Conceptual Models with Domain Specific Languages.. 233
6.1 Introduction.............................................................................................................234
6.2 Models, Languages, and Grammars.....................................................................236
6.2.1 Conceptual Modeling Grammars and Conceptual Models........................237
6.2.2 Modeling Rules................................................................................................239
6.3 Comparison of Conceptual Models......................................................................240
6.3.1 Syntactic and Semantic Equivalence...........................................................241
6.3.2 Model Comparison Conflicts.........................................................................243
6.4 Solving the Conflicts..............................................................................................244
6.5 Comparable Domain Specific Languages............................................................247
6.6 PICTURE - An Operational Domain Specific Language...................................249
6.7 Conclusions and Future Research........................................................................251
XII
7 Building Block-based Modeling of Process Landscapes with the PICTURE-Approach
- The Example of Miinster s University Administration...........................................253
7.1 The Process Landscape of Public Administrations............................................254
7.2 Problem: Modeling of Process Landscapes in Public Administrations...........256
7.2.1 Specific Problem Situation in Public Administrations..............................256
7.2.2 Requirements Specification of the Solution Approach..............................257
7.3 Solution Approach: The PICTURE-Method.........................................................259
7.3.1 The PICTURE Modeling Language................................................................260
7.3.2 The PICTURE Procedure Model.....................................................................263
7.4 Application of the PICTURE-Method in a University Administration............266
7.4.1 The Process Register.......................................................................................266
7.4.2 Preparation of Modeling................................................................................266
7.4.3 Modeling of the Process Landscape.............................................................267
7.4.4 Usage of the Process Models.........................................................................268
7.4.5 Continuous Maintenance of the Process Landscape..................................269
7.5 Evaluation of the Solution Approach..................................................................269
7.5.1 Compliance between Requirements and Solution Approach....................269
7.5.2 Weaknesses and Constraints of the Solution Approach............................272
7.6 Synopsis and Further Research............................................................................273
8 Domain Specific Process Modeling in Public Administrations - The PICTURE-
Approach..........................................................................................................................275
8.1 Introduction............................................................................................................276
8.2 Requirements of a Domain Specific Modeling Method.....................................277
8.3 The PICTURE-Method............................................................................................279
8.3.1 The PICTURE Modeling Language................................................................280
8.3.2 The PICTURE Procedure Model.....................................................................283
8.4 Evaluation of the PICTURE-Method....................................................................284
8.5 Conclusions and Further Research.......................................................................286
References..............................................................................................................................289
Appendix A: Lists of Assumptions.....................................................................................335
Appendix B: Lists of Conclusions.......................................................................................337
Appendix C: Lists of Propositions......................................................................................339
Appendix D: Curriculum Vitae............................................................................................341
Appendix E: List of Publications........................................................................................343
Index.......................................................................................................................................349
List of Figures
Part A
Figure 1.1:
Figure 2.1:
Figure 2.2:
Figure 2.3:
Figure 3.1:
Figure 3.2:
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Figure 3.14:
Figure 4.1:
Figure 4.2:
Figure 4.3:
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Figure 4.10:
Figure 4.11:
Figure 4.12:
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Figure 4.14:
Figure 4.15:
Figure 4.16:
Figure 4.17:
Structure of the Thesis....................................................................................11
Elements of a Research Design......................................................................21
Design Science Research Process..................................................................27
Research Process of the Thesis.......................................................................31
Elements of a Conceptual Modeling Grammar............................................36
Concepts of Semiotics.....................................................................................37
Classification of Conceptual Modeling Languages.....................................40
Metamodel of BPMGBAD................................................................................45
Architecture of a Conceptual Modeling Method.........................................46
Procedure Model for Method Engineering...................................................47
Structure of a Conceptual Model...................................................................48
Conceptual Modeling Process........................................................................51
Description and Interpretation of a Mental Model.....................................54
Business Process Model BPM........................................................................55
Semantics of a Conceptual Model.................................................................61
Classification of Operations for Conceptual Models...................................63
Scope and Dependencies of Semantic Analysis Operations......................68
Equivalence Mappings between Model Elements.......................................74
Business Process Models BPM and BPM ....................................................83
Homonym, Abstraction, and Separation Conflicts.....................................85
Set Representation of Abstraction and Separation Conflicts....................85
Synonym, Type, Control Flow, and Annotation Conflicts.........................88
Order Conflict...................................................................................................90
Four Models Constructed from the Same (Real World) Process................95
Five Models with Multiple Conflicts.............................................................96
Type Conflict between BPM * and BPM**..................................................98
Excerpt from WordNet Query Results...........................................................99
Behavior of BPM, BPM , BPM and BPM ............................................101
Mapping of a Domain Ontology to BPM and BPM .........................107
Business Term Catalog of a Material Domain...........................................110
Process Building Block and Section from a Domain Ontology...............114
Metamodel of the Language Class BPMGSBbl..........................................117
Procedure Model for the Instantiation of BPMGSBBL...............................117
Specification of a Process Pattern in the PICTURE-Tool.........................138
Report in the PICTURE-Tool Regarding a DMS.........................................138
PartB
Figure 2.1:
Figure 2.2:
Figure 2.3:
Figure 2.4:
Research Methodology of this Paper..........................................................166
Architecture of a Conceptual Modeling Method.......................................167
Exemplary Dimension and Dimension Scope............................................173
Exemplary Information Object with Dimension Scope Combination.... 174
XIV
Figure 2.5: Fact Calculation from Swiss Re...................................................................175
Figure 2.6: Example of a Report......................................................................................177
Figure 2.7: Example of a Report Specification with Columns and Rows..................178
Figure 3.1: Structure of a Theory Core...........................................................................189
Figure 3.2: Structure of a Theory Element.....................................................................189
Figure 3.3: Model Structure, Terminological Structure, and Inter-Model Links......191
Figure 3.4: Entity-Relationship Model (ERM) of an Application Domain.................193
Figure 3.5: Structure of a Conceptual Model................................................................193
Figure 4.1: Ontological Evaluation of Conceptual Model Statements.......................209
Figure 4.2: Linguistic Community-based Evaluation of a Conceptual Model..........214
Figure 5.1: Examples of Important Conflicts.................................................................225
Figure 5.2: Model Comparison Framework....................................................................226
Figure 5.3: Direct and Indirect Relations between Domain Expressions...................228
Figure 6.1: The Conceptual Model CM ..........................................................................238
Figure 6.2: Examples of Important Model Comparison Conflicts...............................243
Figure 7.1: Research Process of this Paper....................................................................255
Figure 7.2: Process Building Blocks of the PICTURE-Method.....................................260
Figure 7.3: Example of a Process Building Block with Attributes.............................261
Figure 7.4: The PICTURE Procedure Model....................................................................263
Figure 7.5: Process of Granting of Sabbatical in the PICTURE-Notation..................268
Figure 7.6: Process Register of Munster s University Administration........................269
Figure 8.1: The Process Building Block Document/Information Comes in .............280
Figure 8.2: Processes, Subprocesses, and Process Variants.........................................282
List of Tables
Part A
Table 1.1: Research Focus of Future Modeling Tools.....................................................4
Table 1.2: Problem Scope, Research Questions, and Research Contributions...........12
Table 1.3: List of Included Publications.........................................................................17
Table 3.1: Graphical Representation of BPMGBAD........................................................45
Table 3.2: Syntactic and Semantic Relations between Model Elements....................73
Table 3.3: Abbreviations to Define the Operations.......................................................75
Table 3.4: Definition of the Operations..........................................................................76
Table 3.5: Functions to Describe the Rules of Correspondence...................................76
Table 3.6: Consideration of Operations in the Method Engineering Literature........78
Table 4.1: Abbreviations to Derive the Conflicts...........................................................84
Table 4.2: Examples of the Semantic Inequality Conflicts..........................................84
Table 4.3: Formal Definitions of the Semantic Inequality Conflicts..........................87
Table 4.4: Examples of Semantic Equality Conflicts....................................................88
Table 4.5: Formal Definitions of the Semantic Equality Conflicts..............................89
Table 4.6: Example of the Order Conflict.......................................................................91
Table 4.7: Conflicts in the Structural Approach..........................................................100
Table 4.8: Conflicts in the Behavioral Approach.........................................................103
Table 4.9: Conflicts in the Semantic Annotation-based Approach..........................109
Table 4.10: Conflicts in the Modeling Language-based Approach.............................112
Table 4.11: Overview about the Conflicts in the Four Approaches............................113
Table 4.12: Language Characteristics of BPMGSBBL.....................................................116
Table 4.13: Analysis Scope and Language Characteristics...........................................118
Table 4.14: Conflicts in the Semantic Building Block-based Approach.....................123
Table 4.15: Overview of the Processes Modeled in PICTURE-Projects.......................131
Table 4.16: Detailed Information about PICTURE and EPC Modeling Projects.........132
Table 4.17: Modeling Efforts in Different Acquisition Scenarios................................133
Table 4.18: Results of the Experiment about User Satisfaction...................................135
PartB
Table 1.1:
Table 2.1:
Table 2.2:
Table 2.3:
Table 2.4:
Table 2.5:
Table 2.6:
Table 3.1:
Table 3.2:
Table 3.3:
Table 3.4:
Table 4.1:
Fact Sheet Publication PI............................................................................147
Fact Sheet Publication P2............................................................................163
Facts about the Two Case Studies...............................................................169
Comparison of Modeling Constructs...........................................................172
Method Rationale for the Case Study at Swiss Re....................................175
Method Rationale for the Case Study at Christ.........................................176
Method Rationale for the Cross Case Analysis..........................................178
Fact Sheet Publication P3............................................................................181
Artifact Dimension of the Framework to Evaluate IT Artifacts..............184
Evaluation Dimension of the Framework to Evaluate IT Artifacts.........184
Framework to Evaluate IT Artifacts............................................................185
Fact Sheet Publication P4............................................................................197
XVI
Table 4.2: Artifact Dimension of the Framework to Evaluate IT Artifacts..............200
Table 4.3: Evaluation Dimension of the Framework to Evaluate IT Artifacts.........201
Table 4.4: Framework to Evaluate IT Artifacts............................................................206
Table 4.5: Philosophical Assumptions of a Linguistic Interpretivist Position.........212
Table 4.6: Linguistic Interpretivist Procedure for Conceptual Model Evaluation... 215
Table 5.1: Fact Sheet Publication P5............................................................................217
Table 5.2: Important Model Comparison Conflicts.....................................................225
Table 5.3: Inputs and Outputs of the Components of the Framework.....................226
Table 6.1: Fact Sheet Publication P6............................................................................233
Table 6.2: Example Process with Process Building Blocks and Attributes..............250
Table 7.1: Fact Sheet Publication P7............................................................................253
Table 7.2: Comparison of the Projects Regio@KomM and PICTURE MoVe...........272
Table 8.1: Fact Sheet Publication P8............................................................................275
Table 8.2: Examples of Process Building Blocks with their Definitions..................280
Table 8.3: Examples of Attributes with their Definitions...........................................281
Table 8.4: Process Acquisition Times............................................................................286
Table A. 1: List of Assumptions.......................................................................................335
Table B. 1: List of Conclusions........................................................................................337
Table C. 1: List of Propositions.......................................................................................339
|
| adam_txt |
Table of Contents
Foreword.V
Preface.VII
List of Figures.XIII
List of Tables.XV
List of Abbreviations.XVII
List of Symbols.XIX
Part A
1 Introduction.3
1.1 Background and Motivation of the Thesis.3
1.2 Problem Statement and Research Questions.5
1.3 Structure of the Thesis and Research Contributions.11
1.4 Remarks on Formatting and Notational Conventions.18
2 Research Design.21
2.1 Philosophical Assumptions.21
2.1.1 Ontological Position.22
2.1.2 Epistemological Position.22
2.1.3 Linguistic Position.23
2.1.4 Truth-theoretic Position.24
2.2 Research Methods.24
2.2.1 Design Science Research.25
2.2.2 Complementary Research Methods.28
2.3 Research Process.30
3 Theoretical and Terminological Foundations.35
3.1 Theory of Conceptual Modeling Languages.35
3.1.1 Semiotics of Conceptual Modeling Languages.36
3.1.2 Classification of Conceptual Modeling Languages.40
3.1.3 A Formal Definition of Conceptual Modeling Languages.43
3.1.4 Design of Conceptual Modeling Languages.46
3.2 Theory of Conceptual Models.48
3.2.1 The Conceptual Modeling Process.49
3.2.2 A Formal Definition of Conceptual Models.54
3.2.3 Conceptual Modeling Rules.56
3.2.4 Semiotics of Conceptual Models.58
3.3 Analytical Operations for Conceptual Models.63
3.3.1 Classification of Operations.63
3.3.2 Semantic Analysis Operations.67
3.3.3 A Semantic Equivalence Criterion.71
3.3.4 Formalization of the Semantic Analysis Operations.75
3.3.5 Analysis Operations in the Method Engineering Literature and Practice. 78
4 Research Results.81
4.1 Semantic Analysis Conflicts within and between Business Process Models. 81
4.1.1 Semantic Inequality Conflicts.84
4.1.2 Semantic Equality Conflicts.88
4.1.3 Order Conflict.90
4.1.4 Summary of the Semantic Analysis Conflicts.91
4.2 Approaches to Solve the Semantic Analysis Conflicts.94
4.2.1 The Formal Structural Approach.97
4.2.2 The Formal Behavioral Approach.101
4.2.3 The Semantic Annotation-based Approach.105
4.2.4 The Modeling Language-based Approach.110
4.3 Automated Analysis with the Semantic Building Block-based Approach.113
4.3.1 Characteristics of the Semantic Building Block-based Languages.113
4.3.2 Construction of Semantic Building Block-based Languages.117
4.3.3 Conflict Handling in the Semantic Building Block-based Approach.120
4.3.4 Discussion of the Semantic Building Block-based Approach.124
4.4 Evaluation of the Semantic Building Block-based Approach.127
4.4.1 Applicability of Semantic Building Block-based Languages.130
4.4.2 Efficiency of Semantic Building Block-based Languages.132
4.4.3 User Satisfaction with Semantic Building Block-based Languages.134
4.4.4 Adequacy of the Analysis.135
4.4.5 Automation of the Analysis.136
4.5 Synopsis of Findings.139
4.6 Future Research.140
PartB
1 Conceptual Modeling - Philosophical Premises for Pluralistic Research.147
1.1 Introduction.148
1.2 State of the Art and Research Potentials in Conceptual Modeling.149
1.3 Epistemological Pluralism.152
1.4 Methodological Pluralism.155
1.5 Linkage of Theory and Practice.158
1.6 Summary and Future Research.160
2 Evolutionary Method Engineering - Towards a Method for the Analysis and
Conception of Management Information Systems.I63
2.1 Introduction.164
2.2 Research Methodology.165
2.3 Related Work on Management Information Systems.I70
2.4 Method Construction and Evaluation.1?2
2.4.1 Method Construction: MetaMIS.I72
2.4.2 Case Study: Swiss Re.I74
2.4.3 Case Study: Christ Juweliere und Uhrmacher seit 1863 GmbH.175
2.4.4 Conclusion: Cross Case Analysis.177
XI
2.5 Summary and Outlook.178
Evaluation of Conceptual Models - A Structuralist Approach.181
3.1 Introduction.182
3.2 A Framework to Evaluate IT Artifacts.183
3.3 Structuralism as a Program in Philosophy of Science.187
3.4 The Inner Structure of Conceptual Models.190
3.5 Summary and Outlook.194
Evaluation of Conceptual Models - An Ontology-Based Linguistic Approach.197
4.1 Introduction.198
4.2 IT Artifact Evaluation Framework and Related Work.200
4.3 Ontology-based Evaluation of Conceptual Models.207
4.3.1 Ontology and Language.207
4.3.2 Ontological Evaluation of Conceptual Model Statements.208
4.4 Linguistic Interpretivist Extension of Conceptual Model Evaluation.210
4.4.1 Philosophical Foundation of Linguistic Interpretivism.210
4.4.2 Terms as the Basic Elements of Interpersonal Verification.212
4.4.3 The Process of Interpersonal Verification and Statement Evaluation.213
4.5 Conclusions and Future Research Perspectives.215
A Framework for Comparing Conceptual Models.217
5.1 Introduction.218
5.2 Automatic and Semi-automatic Model Comparison.219
5.2.1 Limits of Automatic Model Comparison.220
5.2.2 Feasibility of Semi-Automatic Model Comparison.223
5.3 A Framework for Semi-Automatic Model Comparison.224
5.3.1 Domain Term Extractor.227
5.3.2 Domain Model Builder.227
5.3.3 Type Conflict Resolver.228
5.3.4 Isomorphism Analyzer.229
5.4 Conclusions.230
Constructing Comparable Conceptual Models with Domain Specific Languages. 233
6.1 Introduction.234
6.2 Models, Languages, and Grammars.236
6.2.1 Conceptual Modeling Grammars and Conceptual Models.237
6.2.2 Modeling Rules.239
6.3 Comparison of Conceptual Models.240
6.3.1 Syntactic and Semantic Equivalence.241
6.3.2 Model Comparison Conflicts.243
6.4 Solving the Conflicts.244
6.5 Comparable Domain Specific Languages.247
6.6 PICTURE - An Operational Domain Specific Language.249
6.7 Conclusions and Future Research.251
XII
7 Building Block-based Modeling of Process Landscapes with the PICTURE-Approach
- The Example of Miinster's University Administration.253
7.1 The Process Landscape of Public Administrations.254
7.2 Problem: Modeling of Process Landscapes in Public Administrations.256
7.2.1 Specific Problem Situation in Public Administrations.256
7.2.2 Requirements Specification of the Solution Approach.257
7.3 Solution Approach: The PICTURE-Method.259
7.3.1 The PICTURE Modeling Language.260
7.3.2 The PICTURE Procedure Model.263
7.4 Application of the PICTURE-Method in a University Administration.266
7.4.1 The Process Register.266
7.4.2 Preparation of Modeling.266
7.4.3 Modeling of the Process Landscape.267
7.4.4 Usage of the Process Models.268
7.4.5 Continuous Maintenance of the Process Landscape.269
7.5 Evaluation of the Solution Approach.269
7.5.1 Compliance between Requirements and Solution Approach.269
7.5.2 Weaknesses and Constraints of the Solution Approach.272
7.6 Synopsis and Further Research.273
8 Domain Specific Process Modeling in Public Administrations - The PICTURE-
Approach.275
8.1 Introduction.276
8.2 Requirements of a Domain Specific Modeling Method.277
8.3 The PICTURE-Method.279
8.3.1 The PICTURE Modeling Language.280
8.3.2 The PICTURE Procedure Model.283
8.4 Evaluation of the PICTURE-Method.284
8.5 Conclusions and Further Research.286
References.289
Appendix A: Lists of Assumptions.335
Appendix B: Lists of Conclusions.337
Appendix C: Lists of Propositions.339
Appendix D: Curriculum Vitae.341
Appendix E: List of Publications.343
Index.349
List of Figures
Part A
Figure 1.1:
Figure 2.1:
Figure 2.2:
Figure 2.3:
Figure 3.1:
Figure 3.2:
Figure 3.3:
Figure 3.4:
Figure 3.5:
Figure 3.6:
Figure 3.7:
Figure 3.8:
Figure 3.9:
Figure 3.10:
Figure 3.11:
Figure 3.12:
Figure 3.13:
Figure 3.14:
Figure 4.1:
Figure 4.2:
Figure 4.3:
Figure 4.4:
Figure 4.5:
Figure 4.6:
Figure 4.7:
Figure 4.8:
Figure 4.9:
Figure 4.10:
Figure 4.11:
Figure 4.12:
Figure 4.13:
Figure 4.14:
Figure 4.15:
Figure 4.16:
Figure 4.17:
Structure of the Thesis.11
Elements of a Research Design.21
Design Science Research Process.27
Research Process of the Thesis.31
Elements of a Conceptual Modeling Grammar.36
Concepts of Semiotics.37
Classification of Conceptual Modeling Languages.40
Metamodel of BPMGBAD.45
Architecture of a Conceptual Modeling Method.46
Procedure Model for Method Engineering.47
Structure of a Conceptual Model.48
Conceptual Modeling Process.51
Description and Interpretation of a Mental Model.54
Business Process Model BPM.55
Semantics of a Conceptual Model.61
Classification of Operations for Conceptual Models.63
Scope and Dependencies of Semantic Analysis Operations.68
Equivalence Mappings between Model Elements.74
Business Process Models BPM and BPM'.83
Homonym, Abstraction, and Separation Conflicts.85
Set Representation of Abstraction and Separation Conflicts.85
Synonym, Type, Control Flow, and Annotation Conflicts.88
Order Conflict.90
Four Models Constructed from the Same (Real World) Process.95
Five Models with Multiple Conflicts.96
Type Conflict between BPM * and BPM**.98
Excerpt from WordNet Query Results.99
Behavior of BPM, BPM', BPM" and BPM'".101
Mapping of a Domain Ontology to BPM'" and BPM".107
Business Term Catalog of a Material Domain.110
Process Building Block and Section from a Domain Ontology.114
Metamodel of the Language Class BPMGSBbl.117
Procedure Model for the Instantiation of BPMGSBBL.117
Specification of a Process Pattern in the PICTURE-Tool.138
Report in the PICTURE-Tool Regarding a DMS.138
PartB
Figure 2.1:
Figure 2.2:
Figure 2.3:
Figure 2.4:
Research Methodology of this Paper.166
Architecture of a Conceptual Modeling Method.167
Exemplary Dimension and Dimension Scope.173
Exemplary Information Object with Dimension Scope Combination. 174
XIV
Figure 2.5: Fact Calculation from Swiss Re.175
Figure 2.6: Example of a Report.177
Figure 2.7: Example of a Report Specification with Columns and Rows.178
Figure 3.1: Structure of a Theory Core.189
Figure 3.2: Structure of a Theory Element.189
Figure 3.3: Model Structure, Terminological Structure, and Inter-Model Links.191
Figure 3.4: Entity-Relationship Model (ERM) of an Application Domain.193
Figure 3.5: Structure of a Conceptual Model.193
Figure 4.1: Ontological Evaluation of Conceptual Model Statements.209
Figure 4.2: Linguistic Community-based Evaluation of a Conceptual Model.214
Figure 5.1: Examples of Important Conflicts.225
Figure 5.2: Model Comparison Framework.226
Figure 5.3: Direct and Indirect Relations between Domain Expressions.228
Figure 6.1: The Conceptual Model CM'.238
Figure 6.2: Examples of Important Model Comparison Conflicts.243
Figure 7.1: Research Process of this Paper.255
Figure 7.2: Process Building Blocks of the PICTURE-Method.260
Figure 7.3: Example of a Process Building Block with Attributes.261
Figure 7.4: The PICTURE Procedure Model.263
Figure 7.5: Process of Granting of Sabbatical in the PICTURE-Notation.268
Figure 7.6: Process Register of Munster's University Administration.269
Figure 8.1: The Process Building Block 'Document/Information Comes in'.280
Figure 8.2: Processes, Subprocesses, and Process Variants.282
List of Tables
Part A
Table 1.1: Research Focus of Future Modeling Tools.4
Table 1.2: Problem Scope, Research Questions, and Research Contributions.12
Table 1.3: List of Included Publications.17
Table 3.1: Graphical Representation of BPMGBAD.45
Table 3.2: Syntactic and Semantic Relations between Model Elements.73
Table 3.3: Abbreviations to Define the Operations.75
Table 3.4: Definition of the Operations.76
Table 3.5: Functions to Describe the Rules of Correspondence.76
Table 3.6: Consideration of Operations in the Method Engineering Literature.78
Table 4.1: Abbreviations to Derive the Conflicts.84
Table 4.2: Examples of the Semantic Inequality Conflicts.84
Table 4.3: Formal Definitions of the Semantic Inequality Conflicts.87
Table 4.4: Examples of Semantic Equality Conflicts.88
Table 4.5: Formal Definitions of the Semantic Equality Conflicts.89
Table 4.6: Example of the Order Conflict.91
Table 4.7: Conflicts in the Structural Approach.100
Table 4.8: Conflicts in the Behavioral Approach.103
Table 4.9: Conflicts in the Semantic Annotation-based Approach.109
Table 4.10: Conflicts in the Modeling Language-based Approach.112
Table 4.11: Overview about the Conflicts in the Four Approaches.113
Table 4.12: Language Characteristics of BPMGSBBL.116
Table 4.13: Analysis Scope and Language Characteristics.118
Table 4.14: Conflicts in the Semantic Building Block-based Approach.123
Table 4.15: Overview of the Processes Modeled in PICTURE-Projects.131
Table 4.16: Detailed Information about PICTURE and EPC Modeling Projects.132
Table 4.17: Modeling Efforts in Different Acquisition Scenarios.133
Table 4.18: Results of the Experiment about User Satisfaction.135
PartB
Table 1.1:
Table 2.1:
Table 2.2:
Table 2.3:
Table 2.4:
Table 2.5:
Table 2.6:
Table 3.1:
Table 3.2:
Table 3.3:
Table 3.4:
Table 4.1:
Fact Sheet Publication PI.147
Fact Sheet Publication P2.163
Facts about the Two Case Studies.169
Comparison of Modeling Constructs.172
Method Rationale for the Case Study at Swiss Re.175
Method Rationale for the Case Study at Christ.176
Method Rationale for the Cross Case Analysis.178
Fact Sheet Publication P3.181
Artifact Dimension of the Framework to Evaluate IT Artifacts.184
Evaluation Dimension of the Framework to Evaluate IT Artifacts.184
Framework to Evaluate IT Artifacts.185
Fact Sheet Publication P4.197
XVI
Table 4.2: Artifact Dimension of the Framework to Evaluate IT Artifacts.200
Table 4.3: Evaluation Dimension of the Framework to Evaluate IT Artifacts.201
Table 4.4: Framework to Evaluate IT Artifacts.206
Table 4.5: Philosophical Assumptions of a Linguistic Interpretivist Position.212
Table 4.6: Linguistic Interpretivist Procedure for Conceptual Model Evaluation. 215
Table 5.1: Fact Sheet Publication P5.217
Table 5.2: Important Model Comparison Conflicts.225
Table 5.3: Inputs and Outputs of the Components of the Framework.226
Table 6.1: Fact Sheet Publication P6.233
Table 6.2: Example Process with Process Building Blocks and Attributes.250
Table 7.1: Fact Sheet Publication P7.253
Table 7.2: Comparison of the Projects Regio@KomM and PICTURE MoVe.272
Table 8.1: Fact Sheet Publication P8.275
Table 8.2: Examples of Process Building Blocks with their Definitions.280
Table 8.3: Examples of Attributes with their Definitions.281
Table 8.4: Process Acquisition Times.286
Table A. 1: List of Assumptions.335
Table B. 1: List of Conclusions.337
Table C. 1: List of Propositions.339 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Pfeiffer, Daniel 1979- |
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| dewey-ones | 658 - General management |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Thesis Book |
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| id | DE-604.BV023401810 |
| illustrated | Illustrated |
| index_date | 2024-07-02T21:24:02Z |
| indexdate | 2024-07-09T21:17:48Z |
| institution | BVB |
| language | English |
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| spelling | Pfeiffer, Daniel 1979- Verfasser (DE-588)136007988 aut Semantic business process analysis building block-based construction of automatically analyzable business process models von Daniel Pfeiffer Münster 2008 XX, 351 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Münster (Westfalen), Univ., Diss., 2008 Gestion - Thèses et écrits académiques ram Semantische Analyse (DE-588)4169748-0 gnd rswk-swf Prozessanalyse Prozessmanagement (DE-588)4496282-4 gnd rswk-swf (DE-588)4113937-9 Hochschulschrift gnd-content Prozessanalyse Prozessmanagement (DE-588)4496282-4 s Semantische Analyse (DE-588)4169748-0 s DE-188 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016584580&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Pfeiffer, Daniel 1979- Semantic business process analysis building block-based construction of automatically analyzable business process models Gestion - Thèses et écrits académiques ram Semantische Analyse (DE-588)4169748-0 gnd Prozessanalyse Prozessmanagement (DE-588)4496282-4 gnd |
| subject_GND | (DE-588)4169748-0 (DE-588)4496282-4 (DE-588)4113937-9 |
| title | Semantic business process analysis building block-based construction of automatically analyzable business process models |
| title_auth | Semantic business process analysis building block-based construction of automatically analyzable business process models |
| title_exact_search | Semantic business process analysis building block-based construction of automatically analyzable business process models |
| title_exact_search_txtP | Semantic business process analysis building block-based construction of automatically analyzable business process models |
| title_full | Semantic business process analysis building block-based construction of automatically analyzable business process models von Daniel Pfeiffer |
| title_fullStr | Semantic business process analysis building block-based construction of automatically analyzable business process models von Daniel Pfeiffer |
| title_full_unstemmed | Semantic business process analysis building block-based construction of automatically analyzable business process models von Daniel Pfeiffer |
| title_short | Semantic business process analysis |
| title_sort | semantic business process analysis building block based construction of automatically analyzable business process models |
| title_sub | building block-based construction of automatically analyzable business process models |
| topic | Gestion - Thèses et écrits académiques ram Semantische Analyse (DE-588)4169748-0 gnd Prozessanalyse Prozessmanagement (DE-588)4496282-4 gnd |
| topic_facet | Gestion - Thèses et écrits académiques Semantische Analyse Prozessanalyse Prozessmanagement Hochschulschrift |
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