Sport, recreation and tourism event management: theoretical and practical dimensions
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Elsevier
2008
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XVI, 250 S. |
| ISBN: | 9780750684477 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | SPORT, RECREATION AND TOURISM EVENT MANAGEMENT: THEORETICAL AND
PRACTICAL DIMENSIONS EDITORS CHERYL MALLEN AND LOME J. ADAMS, BROCK
UNIVERSITY AMSTERDAM * BOSTON » HEIDELBERG *LONDON * OXFORD * NEW YORK
PARIS * SAN DIEGO * SAN FRANCISCO * SINGAPORE * SYDNEY * TOKYO ELSEVIER
BUTTERWORTH-HEINMANN IS AN IMPRINT OF ELSEVIER CONTENTS ACKNOWLEDGEMENTS
XI PREFACE XIII 1 TRADITIONAL AND NICHE SPORT, RECREATION AND TOURISM
EVENTS 1 CHERYL MALLEN AND LOME }. ADAMS TRADITIONAL EVENTS 2 NICHE
EVENTS 3 THE RISE OF CONTEMPORARY NICHE EVENTS 6 A NEED FOR SKILLED
TRADITIONAL AND NICHE EVENT MANAGERS 7 CONCLUSION 7 CHAPTER QUESTIONS 8
2 THE CONCEPT OF KNOWLEDGE IN EVENT MANAGEMENT 9 CHERYL MALLEN A
KNOWLEDGE TRANSFER RACE 10 DEFINING KNOWLEDGE 11 COMMON KNOWLEDGE 13
ADVANCEMENT KNOWLEDGE 14 A DEFINITION OF KNOWLEDGE FOR THE CONTEXT OF
EVENT MANAGEMENT 18 A KNOWLEDGE TRANSFER RACE STRATEGY 19 NETWORKS
SUPPORT THE KNOWLEDGE TRANSFER STRATEGY 22 CONCLUSION 23 CHAPTER
QUESTIONS 24 CONTENTS 3 THE EVENT PLANNING MODEL: THE EVENT DEVELOPMENT
PHASE, PART I 25 THE EVENT MANAGER AS A FACILITATOR 27 AMY CUNNINGHAM
WHAT IS FACILITATION? 27 ROLE OF AN EVENT FACILITATOR 28 FACILITATING
THE COMMUNICATION REQUIREMENTS 29 FACILITATING GROUP COMMUNICATION
REQUIREMENTS: THE CASE OF GROUP RHYTHM AND FACILITATION 31 FACILITATING
KNOWLEDGE TRANSFER 33 FACILITATING EVENT STRUCTURES FOR GOVERNANCE 34
JOANNE MACLEAN EVENT STRUCTURES 36 THEORETICAL DIMENSIONS OF EVENT
STRUCTURES 37 PRINCIPLES IN EVENT STRUCTURES 39 APPLICATION OF THEORY
AND PRINCIPLES IN EVENT STRUCTURES 41 FACILITATING EVENT MANAGEMENT
USING THE NETWORK PERSPECTIVE 42 LAURA CONSENS, MARTHA BARNES AND GEOFF
DICKSON BUILDING BLOCKS: THE CONCEPTS USED TO UNDERSTAND BUSINESS
NETWORKS 43 SOCIAL CAPITAL: THE INTANGIBLE RESOURCE OF NETWORKS 49
CONCLUSION 50 CHAPTER QUESTIONS 51 4 THE EVENT PLANNING MODEL: THE EVENT
DEVELOPMENT PHASE, PART II 53 FACILITATING VOLUNTEER MANAGEMENT
PRACTICES 54 JULIE STEVENS THE CONTRIBUTION OF VOLUNTEERS TO MAJOR SPORT
EVENTS 54 EVENT VOLUNTEERS 55 PLANNING A VOLUNTEER PROGRAM 57
FACILITATING EVENT POLICY DEVELOPMENT 61 MAUREEN CONNOLLY AND LOME ADAMS
COMPLEMENTARY CONCEPTS IN POLICY DEVELOPMENT 65 APPLICATION: POLICY
BECOMES PRAXIS 67 FACILITATING CORPORATE SOCIAL RESPONSIBILITY 70 CHERI
BRADISH CHAPTER QUESTIONS 74 VI CONTENTS THE EVENT PLANNING MODEL: THE
EVENT OPERATIONAL PLANNING PHASE 75 CHERYL MALLEN MECHANISM 1 : THE
CULTIVATION OF THE OPERATIONAL PLANNING NETWORK 76 MECHANISM 2: THE
CREATION OF WRITTEN OPERATIONAL PLANS 78 THE WRITTEN EVENT OPERATIONAL
PLAN: ESTABLISHING A DESIGN FORMAT 79 LOGICAL OPERATIONAL PLANNING 79
SEQUENTIAL OPERATIONAL PLANNING 80 DETAILED OPERATIONAL PLANNING 81
INTEGRATED OPERATIONAL PLANNING 88 MECHANISM 3: THE INCLUSION OF
CONTINGENCY PLANS 89 MECHANISM 4: THE ACTIVATION OF A PLAN REFINING
PROCESS 90 CONTEMPORARY ISSUES IN THE EVENT OPERATIONAL PHASE 91
PRACTICE OPERATIONAL PLANNING SCENARIOS 91 PRACTICE SCENARIO 1 93
PRACTICE SCENARIO 2 94 PRACTICE SCENARIO 3 95 CONCLUSION 95 CHAPTER
QUESTIONS 95 THE EVENT PLANNING MODEL: THE EVENT IMPLEMENTATION,
MONITORING, AND MANAGEMENT PHASE 97 LOME J. ADAMS IMPLEMENTATION:
EXECUTING THE PLAN 98 DISSEMINATING IMPLEMENTATION REQUIREMENTS AND
PRODUCTION MEETINGS 98 MONITORING THE DYNAMIC AND FLUID OPERATIONAL
ENVIRONMENT 100 MANAGING OPERATIONAL PLAN IMPLEMENTATION 102 OVERCOME
FORESEEABLE FAILURE WHEN MANAGING DEVIATIONS FROM THE PLAN 103
PREDETERMINE THE DECISION-MAKING TEAM AND PROCESS 104 PREPROGRAMMED AND
NOT PREPROGRAMMED DECISIONS 105 INHERENT IMPLEMENTATION, MONITORING, AND
MANAGEMENT ISSUES IN OPERATIONAL NETWORK PRACTICE 106 ISSUE: OPERATIONAL
PLAN DETAIL AND IMPLEMENTATION PERFORMANCE 106 ISSUE: IMPLEMENTATION
KNOWLEDGE AND PERFORMANCE 107 ISSUE: DEVIATIONS FROM THE PLAN 107 ISSUE:
IMPLEMENTATION CONFLICT 108 ISSUE: IMPLEMENTATION COMMUNICATION 109
ADDITIONAL IMPLEMENTATION, MONITORING, AND MANAGEMENT ISSUES 110 VII
CONTENTS CONCLUSION 110 CHAPTER QUESTIONS 110 7 THE EVENT PLANNING
MODEL: THE EVENT EVALUATION AND RENEWAL PHASE, PART I 111 SCOTT
FORRESTER BACKGROUND KNOWLEDGE FOR THE EVENT MANAGER 112 WHAT IS
EVALUATION? 112 WHY IS EVALUATION NECESSARY? 113 DIFFERENTIATING BETWEEN
EVALUATION, RESEARCH, AND ASSESSMENT 115 KEY EVALUATION QUESTIONS 116
FACILITATING THE PROCESS OF EVALUATING THE EVENT 116 WHAT TYPE OF EVENT
IS IT, AND WHERE IS THE EVENT IN TERMS OF THE PROGRAM LIFE CYCLE? 117
WHO ARE THE KEY STAKEHOLDERS OF THE EVALUATION? 117 WHAT ARE THE
QUESTIONS OR ISSUES DRIVING THE EVALUATION? THAT IS, WHAT IS THE GOAL OR
PURPOSE OF THE EVALUATION? 117 WHAT RESOURCES ARE AVAILABLE TO EVALUATE
THE EVENT? 118 HAVE ANY EVALUATIONS BEEN CONDUCTED IN PRIOR YEARS? 118
WHAT KIND OF ENVIRONMENT DOES THE EVENT OPERATE IN? 118 WHICH RESEARCH
DESIGN STRATEGIES ARE SUITABLE? 118 WHAT SOURCES OF EVIDENCE (DATA) ARE
AVAILABLE THAT ARE APPROPRIATE GIVEN THE EVALUATION ISSUES, THE EVENT
STRUCTURE, AND THE ENVIRONMENT IN WHICH THE EVENT OPERATES? 119 WHICH
EVALUATION APPROACH SEEMS APPROPRIATE? 119 SHOULD THE EVALUATION BE
CONDUCTED? 119 GENERAL STEPS IN EVALUATING THE EVENT 119 DECISIONS
REQUIRED BY THE EVENT MANAGER BEFORE EVALUATING 120 ROLE OF THEORY IN
EVALUATING EVENTS 120 INFORMAL VERSUS FORMAL EVALUATIONS 121 FORMATIVE
VERSUS SUMMATIVE EVALUATIONS 122 WHAT TO EVALUATE? 122 QUANTITATIVE
EVALUATION VERSUS QUALITATIVE EVALUATION 123 APPROACHES TO EVENT
EVALUATION 124 POLITICAL, ETHICAL, AND MORAL DECISIONS IN EVENT
EVALUATION 128 SUMMARY 129 CHAPTER QUESTIONS 130 VIII CONTENTS 8 THE
EVENT PLANNING MODEL: THE EVENT EVALUATION AND RENEWAL PHASE, PART II
131 SCOTT FORRESTER DEVELOPING QUESTIONNAIRES 132 DEVELOPING THE SURVEY
QUESTIONS, STRUCTURE AND FORMAT 133 DETERMINING SAMPLING SIZE AND
SAMPLING ADMINISTRATION STRATEGIES 136 SAMPLE SIZE 136 SAMPLING
APPROACHES 138 SURVEY ADMINISTRATION STRATEGIES 139
IMPORTANCE/PERFORMANCE ANALYSIS 140 SERVICE-QUALITY ANALYSIS 143
EVALUATING THE VALUE OF VOLUNTEERS 144 USING EVENT EVALUATION TO INFORM
THE EVENT RENEWAL 145 CONCLUSION 148 CHAPTER QUESTIONS 149 9 EVENT
BIDDING 151 CHERYL MALIEN WHAT IS A FEASIBILITY STUDY, CANDIDATURE
DOCUMENT, BID QUESTIONNAIRE, AND BID DOSSIER? 152 WHAT IS A BID TOUR?
155 WHAT ARE THE CRITICAL FACTORS IN A SUCCESSFUL BID? 156 WHAT IS THE
ONE CRITICAL FACTOR FOR BID SUCCESS? 161 CONCLUSION 164 CHAPTER
QUESTIONS 164 10 FACILITATING QUALITY IN EVENT MANAGEMENT 165 CRAIG
HYATT WHAT IS QUALITY? 166 QUALITY IS CONFORMANCE TO SPECIFICATIONS 167
QUALITY IS EXCELLENCE 168 QUALITY IS VALUE 169 QUALITY IS MEETING AND/OR
EXCEEDING CUSTOMERS EXPECTATIONS 169 CURRENT DEFINITIONS OF QUALITY AND
THE LACK OF GUIDANCE FOR EVENT MANAGERS 170 ISSUES IN DEFINING QUALITY
IN EVENT MANAGEMENT 171 IX CONTENTS CONFLICTING STAKEHOLDER EXPECTATIONS
INFLUENCE QUALITY PERCEPTIONS 172 LIMITED CONTROL OVER INPUTS INFLUENCES
QUALITY 172 FINANCIAL CONSTRAINTS INFLUENCE QUALITY 173 CONTINGENCY
PLANS INFLUENCE QUALITY 174 CREATING A QUALITY STATEMENT TO GUIDE EVENT
MANAGERS 175 A SAMPLE QUALITY STATEMENT 176 QUALITY STATEMENT FOR RALLY
IN THE VALLEY 176 CONCLUSION 178 CHAPTER QUESTIONS 178 11 AN INTEGRAL
APPROACH TO EXPERIENTIAL LEARNING: A FOUNDATION FOR EVENT MANAGEMENT AND
PERSONAL DEVELOPMENT 181 BETH JOWDY, MARK MCDONALD AND KIRSTY SPEME
INTEGRAL APPROACH TO EXPERIENTIAL LEARNING 182 DEFINING EXPERIENTIAL
LEARNING 182 WILBER S INTEGRAL APPROACH 184 APPLYING THE INTEGRAL
APPROACH TO EVENT MANAGEMENT 186 INDIVIDUAL 187 COLLECTIVE 188
MAXIMIZING PERSONAL DEVELOPMENT IN EXPERIENTIAL EVENT MANAGEMENT
SETTINGS 189 ACTIVITIES FOR REFLECTION 192 APPLICATION OF FOUR QUADRANTS
TO PERSONAL DEVELOPMENT 193 CONCLUSION 194 CHAPTER QUESTIONS 198 12
CONCLUSIONS 199 LOME J. ADAMS APPENDIX A: EXAMPLE OF AN OPERATIONAL PLAN
FOR THE NATIONAL COLLEGIATE ATHLETIC ASSOCIATION (NCAA) MEN S BASKETBALL
CHAMPIONSHIP, ROUND 2, SAN JOSE, CALIFORNIA: THE HOSPITALITY COMPONENT
203 LAUREN THOMPSON APPENDIX B: FACILITATION ISSUES AND SUGGESTIONS FOR
THE IMPLEMENTATION, MONITORING, AND MANAGEMENT PHASE OF THE PLANNING
MODEL 223 SCOFF MCROBERTS REFERENCES 229 INDEX 249
|
| adam_txt |
SPORT, RECREATION AND TOURISM EVENT MANAGEMENT: THEORETICAL AND
PRACTICAL DIMENSIONS EDITORS CHERYL MALLEN AND LOME J. ADAMS, BROCK
UNIVERSITY AMSTERDAM * BOSTON » HEIDELBERG *LONDON * OXFORD * NEW YORK
PARIS * SAN DIEGO * SAN FRANCISCO * SINGAPORE * SYDNEY * TOKYO ELSEVIER
BUTTERWORTH-HEINMANN IS AN IMPRINT OF ELSEVIER CONTENTS ACKNOWLEDGEMENTS
XI PREFACE XIII 1 TRADITIONAL AND NICHE SPORT, RECREATION AND TOURISM
EVENTS 1 CHERYL MALLEN AND LOME }. ADAMS TRADITIONAL EVENTS 2 NICHE
EVENTS 3 THE RISE OF CONTEMPORARY NICHE EVENTS 6 A NEED FOR SKILLED
TRADITIONAL AND NICHE EVENT MANAGERS 7 CONCLUSION 7 CHAPTER QUESTIONS 8
2 THE CONCEPT OF KNOWLEDGE IN EVENT MANAGEMENT 9 CHERYL MALLEN A
KNOWLEDGE TRANSFER RACE 10 DEFINING KNOWLEDGE 11 COMMON KNOWLEDGE 13
ADVANCEMENT KNOWLEDGE 14 A DEFINITION OF KNOWLEDGE FOR THE CONTEXT OF
EVENT MANAGEMENT 18 A KNOWLEDGE TRANSFER RACE STRATEGY 19 NETWORKS
SUPPORT THE KNOWLEDGE TRANSFER STRATEGY 22 CONCLUSION 23 CHAPTER
QUESTIONS 24 CONTENTS 3 THE EVENT PLANNING MODEL: THE EVENT DEVELOPMENT
PHASE, PART I 25 THE EVENT MANAGER AS A FACILITATOR 27 AMY CUNNINGHAM
WHAT IS FACILITATION? 27 ROLE OF AN EVENT FACILITATOR 28 FACILITATING
THE COMMUNICATION REQUIREMENTS 29 FACILITATING GROUP COMMUNICATION
REQUIREMENTS: THE CASE OF GROUP RHYTHM AND FACILITATION 31 FACILITATING
KNOWLEDGE TRANSFER 33 FACILITATING EVENT STRUCTURES FOR GOVERNANCE 34
JOANNE MACLEAN EVENT STRUCTURES 36 THEORETICAL DIMENSIONS OF EVENT
STRUCTURES 37 PRINCIPLES IN EVENT STRUCTURES 39 APPLICATION OF THEORY
AND PRINCIPLES IN EVENT STRUCTURES 41 FACILITATING EVENT MANAGEMENT
USING THE NETWORK PERSPECTIVE 42 LAURA CONSENS, MARTHA BARNES AND GEOFF
DICKSON BUILDING BLOCKS: THE CONCEPTS USED TO UNDERSTAND BUSINESS
NETWORKS 43 SOCIAL CAPITAL: THE INTANGIBLE RESOURCE OF NETWORKS 49
CONCLUSION 50 CHAPTER QUESTIONS 51 4 THE EVENT PLANNING MODEL: THE EVENT
DEVELOPMENT PHASE, PART II 53 FACILITATING VOLUNTEER MANAGEMENT
PRACTICES 54 JULIE STEVENS THE CONTRIBUTION OF VOLUNTEERS TO MAJOR SPORT
EVENTS 54 EVENT VOLUNTEERS 55 PLANNING A VOLUNTEER PROGRAM 57
FACILITATING EVENT POLICY DEVELOPMENT 61 MAUREEN CONNOLLY AND LOME ADAMS
COMPLEMENTARY CONCEPTS IN POLICY DEVELOPMENT 65 APPLICATION: POLICY
BECOMES PRAXIS 67 FACILITATING CORPORATE SOCIAL RESPONSIBILITY 70 CHERI
BRADISH CHAPTER QUESTIONS 74 VI CONTENTS THE EVENT PLANNING MODEL: THE
EVENT OPERATIONAL PLANNING PHASE 75 CHERYL MALLEN MECHANISM 1 : THE
CULTIVATION OF THE OPERATIONAL PLANNING NETWORK 76 MECHANISM 2: THE
CREATION OF WRITTEN OPERATIONAL PLANS 78 THE WRITTEN EVENT OPERATIONAL
PLAN: ESTABLISHING A DESIGN FORMAT 79 LOGICAL OPERATIONAL PLANNING 79
SEQUENTIAL OPERATIONAL PLANNING 80 DETAILED OPERATIONAL PLANNING 81
INTEGRATED OPERATIONAL PLANNING 88 MECHANISM 3: THE INCLUSION OF
CONTINGENCY PLANS 89 MECHANISM 4: THE ACTIVATION OF A PLAN REFINING
PROCESS 90 CONTEMPORARY ISSUES IN THE EVENT OPERATIONAL PHASE 91
PRACTICE OPERATIONAL PLANNING SCENARIOS 91 PRACTICE SCENARIO 1 93
PRACTICE SCENARIO 2 94 PRACTICE SCENARIO 3 95 CONCLUSION 95 CHAPTER
QUESTIONS 95 THE EVENT PLANNING MODEL: THE EVENT IMPLEMENTATION,
MONITORING, AND MANAGEMENT PHASE 97 LOME J. ADAMS IMPLEMENTATION:
EXECUTING THE PLAN 98 DISSEMINATING IMPLEMENTATION REQUIREMENTS AND
PRODUCTION MEETINGS 98 MONITORING THE DYNAMIC AND FLUID OPERATIONAL
ENVIRONMENT 100 MANAGING OPERATIONAL PLAN IMPLEMENTATION 102 OVERCOME
FORESEEABLE FAILURE WHEN MANAGING DEVIATIONS FROM THE PLAN 103
PREDETERMINE THE DECISION-MAKING TEAM AND PROCESS 104 PREPROGRAMMED AND
NOT PREPROGRAMMED DECISIONS 105 INHERENT IMPLEMENTATION, MONITORING, AND
MANAGEMENT ISSUES IN OPERATIONAL NETWORK PRACTICE 106 ISSUE: OPERATIONAL
PLAN DETAIL AND IMPLEMENTATION PERFORMANCE 106 ISSUE: IMPLEMENTATION
KNOWLEDGE AND PERFORMANCE 107 ISSUE: DEVIATIONS FROM THE PLAN 107 ISSUE:
IMPLEMENTATION CONFLICT 108 ISSUE: IMPLEMENTATION COMMUNICATION 109
ADDITIONAL IMPLEMENTATION, MONITORING, AND MANAGEMENT ISSUES 110 VII
CONTENTS CONCLUSION 110 CHAPTER QUESTIONS 110 7 THE EVENT PLANNING
MODEL: THE EVENT EVALUATION AND RENEWAL PHASE, PART I 111 SCOTT
FORRESTER BACKGROUND KNOWLEDGE FOR THE EVENT MANAGER 112 WHAT IS
EVALUATION? 112 WHY IS EVALUATION NECESSARY? 113 DIFFERENTIATING BETWEEN
EVALUATION, RESEARCH, AND ASSESSMENT 115 KEY EVALUATION QUESTIONS 116
FACILITATING THE PROCESS OF EVALUATING THE EVENT 116 WHAT TYPE OF EVENT
IS IT, AND WHERE IS THE EVENT IN TERMS OF THE PROGRAM LIFE CYCLE? 117
WHO ARE THE KEY STAKEHOLDERS OF THE EVALUATION? 117 WHAT ARE THE
QUESTIONS OR ISSUES DRIVING THE EVALUATION? THAT IS, WHAT IS THE GOAL OR
PURPOSE OF THE EVALUATION? 117 WHAT RESOURCES ARE AVAILABLE TO EVALUATE
THE EVENT? 118 HAVE ANY EVALUATIONS BEEN CONDUCTED IN PRIOR YEARS? 118
WHAT KIND OF ENVIRONMENT DOES THE EVENT OPERATE IN? 118 WHICH RESEARCH
DESIGN STRATEGIES ARE SUITABLE? 118 WHAT SOURCES OF EVIDENCE (DATA) ARE
AVAILABLE THAT ARE APPROPRIATE GIVEN THE EVALUATION ISSUES, THE EVENT
STRUCTURE, AND THE ENVIRONMENT IN WHICH THE EVENT OPERATES? 119 WHICH
EVALUATION APPROACH SEEMS APPROPRIATE? 119 SHOULD THE EVALUATION BE
CONDUCTED? 119 GENERAL STEPS IN EVALUATING THE EVENT 119 DECISIONS
REQUIRED BY THE EVENT MANAGER BEFORE EVALUATING 120 ROLE OF THEORY IN
EVALUATING EVENTS 120 INFORMAL VERSUS FORMAL EVALUATIONS 121 FORMATIVE
VERSUS SUMMATIVE EVALUATIONS 122 WHAT TO EVALUATE? 122 QUANTITATIVE
EVALUATION VERSUS QUALITATIVE EVALUATION 123 APPROACHES TO EVENT
EVALUATION 124 POLITICAL, ETHICAL, AND MORAL DECISIONS IN EVENT
EVALUATION 128 SUMMARY 129 CHAPTER QUESTIONS 130 VIII CONTENTS 8 THE
EVENT PLANNING MODEL: THE EVENT EVALUATION AND RENEWAL PHASE, PART II
131 SCOTT FORRESTER DEVELOPING QUESTIONNAIRES 132 DEVELOPING THE SURVEY
QUESTIONS, STRUCTURE AND FORMAT 133 DETERMINING SAMPLING SIZE AND
SAMPLING ADMINISTRATION STRATEGIES 136 SAMPLE SIZE 136 SAMPLING
APPROACHES 138 SURVEY ADMINISTRATION STRATEGIES 139
IMPORTANCE/PERFORMANCE ANALYSIS 140 SERVICE-QUALITY ANALYSIS 143
EVALUATING THE VALUE OF VOLUNTEERS 144 USING EVENT EVALUATION TO INFORM
THE EVENT RENEWAL 145 CONCLUSION 148 CHAPTER QUESTIONS 149 9 EVENT
BIDDING 151 CHERYL MALIEN WHAT IS A FEASIBILITY STUDY, CANDIDATURE
DOCUMENT, BID QUESTIONNAIRE, AND BID DOSSIER? 152 WHAT IS A BID TOUR?
155 WHAT ARE THE CRITICAL FACTORS IN A SUCCESSFUL BID? 156 WHAT IS THE
ONE CRITICAL FACTOR FOR BID SUCCESS? 161 CONCLUSION 164 CHAPTER
QUESTIONS 164 10 FACILITATING QUALITY IN EVENT MANAGEMENT 165 CRAIG
HYATT WHAT IS QUALITY? 166 QUALITY IS CONFORMANCE TO SPECIFICATIONS 167
QUALITY IS EXCELLENCE 168 QUALITY IS VALUE 169 QUALITY IS MEETING AND/OR
EXCEEDING CUSTOMERS' EXPECTATIONS 169 CURRENT DEFINITIONS OF QUALITY AND
THE LACK OF GUIDANCE FOR EVENT MANAGERS 170 ISSUES IN DEFINING QUALITY
IN EVENT MANAGEMENT 171 IX CONTENTS CONFLICTING STAKEHOLDER EXPECTATIONS
INFLUENCE QUALITY PERCEPTIONS 172 LIMITED CONTROL OVER INPUTS INFLUENCES
QUALITY 172 FINANCIAL CONSTRAINTS INFLUENCE QUALITY 173 CONTINGENCY
PLANS INFLUENCE QUALITY 174 CREATING A QUALITY STATEMENT TO GUIDE EVENT
MANAGERS 175 A SAMPLE QUALITY STATEMENT 176 QUALITY STATEMENT FOR RALLY
IN THE VALLEY 176 CONCLUSION 178 CHAPTER QUESTIONS 178 11 AN INTEGRAL
APPROACH TO EXPERIENTIAL LEARNING: A FOUNDATION FOR EVENT MANAGEMENT AND
PERSONAL DEVELOPMENT 181 BETH JOWDY, MARK MCDONALD AND KIRSTY SPEME
INTEGRAL APPROACH TO EXPERIENTIAL LEARNING 182 DEFINING EXPERIENTIAL
LEARNING 182 WILBER'S INTEGRAL APPROACH 184 APPLYING THE INTEGRAL
APPROACH TO EVENT MANAGEMENT 186 INDIVIDUAL 187 COLLECTIVE 188
MAXIMIZING PERSONAL DEVELOPMENT IN EXPERIENTIAL EVENT MANAGEMENT
SETTINGS 189 ACTIVITIES FOR REFLECTION 192 APPLICATION OF FOUR QUADRANTS
TO PERSONAL DEVELOPMENT 193 CONCLUSION 194 CHAPTER QUESTIONS 198 12
CONCLUSIONS 199 LOME J. ADAMS APPENDIX A: EXAMPLE OF AN OPERATIONAL PLAN
FOR THE NATIONAL COLLEGIATE ATHLETIC ASSOCIATION (NCAA) MEN'S BASKETBALL
CHAMPIONSHIP, ROUND 2, SAN JOSE, CALIFORNIA: THE HOSPITALITY COMPONENT
203 LAUREN THOMPSON APPENDIX B: FACILITATION ISSUES AND SUGGESTIONS FOR
THE IMPLEMENTATION, MONITORING, AND MANAGEMENT PHASE OF THE PLANNING
MODEL 223 SCOFF MCROBERTS REFERENCES 229 INDEX 249 |
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| any_adam_object_boolean | 1 |
| building | Verbundindex |
| bvnumber | BV023398699 |
| callnumber-first | G - Geography, Anthropology, Recreation |
| callnumber-label | GV716 |
| callnumber-raw | GV716 |
| callnumber-search | GV716 |
| callnumber-sort | GV 3716 |
| callnumber-subject | GV - Leisure and Recreation |
| classification_rvk | QP 621 |
| ctrlnum | (OCoLC)214307689 (DE-599)BVBBV023398699 |
| dewey-full | 394.2068 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 394 - General customs |
| dewey-raw | 394.2068 |
| dewey-search | 394.2068 |
| dewey-sort | 3394.2068 |
| dewey-tens | 390 - Customs, etiquette, folklore |
| discipline | Wirtschaftswissenschaften Sozial-/Kulturanthropologie / Empirische Kulturwissenschaft |
| discipline_str_mv | Wirtschaftswissenschaften Sozial-/Kulturanthropologie / Empirische Kulturwissenschaft |
| edition | 1. ed. |
| format | Book |
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| id | DE-604.BV023398699 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T21:22:57Z |
| indexdate | 2024-07-09T21:17:44Z |
| institution | BVB |
| isbn | 9780750684477 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016581519 |
| oclc_num | 214307689 |
| open_access_boolean | |
| owner | DE-1050 |
| owner_facet | DE-1050 |
| physical | XVI, 250 S. |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Elsevier |
| record_format | marc |
| spelling | Sport, recreation and tourism event management theoretical and practical dimensions eds.: Cheryl Mallen ... 1. ed. Amsterdam [u.a.] Elsevier 2008 XVI, 250 S. txt rdacontent n rdamedia nc rdacarrier Special events Management Management (DE-588)4037278-9 gnd rswk-swf Event-Marketing (DE-588)4335461-0 gnd rswk-swf Veranstaltung (DE-588)4125453-3 gnd rswk-swf Veranstaltung (DE-588)4125453-3 s Management (DE-588)4037278-9 s DE-604 Event-Marketing (DE-588)4335461-0 s Mallen, Cheryl Sonstige oth SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016581519&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Sport, recreation and tourism event management theoretical and practical dimensions Special events Management Management (DE-588)4037278-9 gnd Event-Marketing (DE-588)4335461-0 gnd Veranstaltung (DE-588)4125453-3 gnd |
| subject_GND | (DE-588)4037278-9 (DE-588)4335461-0 (DE-588)4125453-3 |
| title | Sport, recreation and tourism event management theoretical and practical dimensions |
| title_auth | Sport, recreation and tourism event management theoretical and practical dimensions |
| title_exact_search | Sport, recreation and tourism event management theoretical and practical dimensions |
| title_exact_search_txtP | Sport, recreation and tourism event management theoretical and practical dimensions |
| title_full | Sport, recreation and tourism event management theoretical and practical dimensions eds.: Cheryl Mallen ... |
| title_fullStr | Sport, recreation and tourism event management theoretical and practical dimensions eds.: Cheryl Mallen ... |
| title_full_unstemmed | Sport, recreation and tourism event management theoretical and practical dimensions eds.: Cheryl Mallen ... |
| title_short | Sport, recreation and tourism event management |
| title_sort | sport recreation and tourism event management theoretical and practical dimensions |
| title_sub | theoretical and practical dimensions |
| topic | Special events Management Management (DE-588)4037278-9 gnd Event-Marketing (DE-588)4335461-0 gnd Veranstaltung (DE-588)4125453-3 gnd |
| topic_facet | Special events Management Management Event-Marketing Veranstaltung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016581519&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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