Managing information and knowledge in organizations: a literacy approach
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
Routledge
2008
|
| Ausgabe: | 1. publ. |
| Schriftenreihe: | Routledge series in information systems
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis Verlagsinformation Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XVI, 267 S. graph. Darst. |
| ISBN: | 0415417252 0415417260 0203933176 9780415417259 9780415417266 9780203933176 |
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Datensatz im Suchindex
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|---|---|
| adam_text | 1 CONTENTS LIST OF FIGURES XII LIST OF TABLES XIII PREFACE XV
INTRODUCTION 1 WHAT IS THIS BOOK ABOUT AND WHO IS IT AIMED AT? 1 WHERE
DOES THE MATERIAL COME FROM? - 3 INFORMATION LITERACY: EXPLAINING A
THEME 4 OVERVIEW 5 PART 1: SETTING THE SCENE 5 PART 2: POSSIBILITIES
AND CONSTRAINTS 6 PART 3: CULTURE, POWER AND INFORMATION 6 PART 4:
CONCLUSION 6 STRUCTURE AND DISTINCTIVE FEATURES OF THE BOOK 6 USE OF THE
BOOK FOR TEACHING 7 PART ONE THE KNOWLEDGE ECONOMY AND MANAGERIAL WORK 9
CHAPTER SUMMARY 10 1 BEING INFORMATION LITERATE IN THE KNOWLEDGE ECONOMY
11 INTRODUCTION 11 THINKING ABOUT THE KNOWLEDGE ECONOMY 12 INFORMATION
LITERACY: ORIGINS AND APPLICATION 16 INFORMATION LITERACY AND MANAGERIAL
WORK * 19 CONCLUSION * ^ 22 SUMMARY 23 REVIEW QUESTIONS 23
DISCUSSION QUESTIONS 23 CASE EXERCISE 24 FURTHER READING 24 REFERENCES
24 VII CONTENTS MANAGERS AND INFORMATION 26 INTRODUCTION 26 THE MANAGER
AS DECISION MAKER 26 MANAGERS IN CONTEXT: COMMUNICATION AND NEGOTIATION
, 3 0 MANAGERS AND INTERPRETATION 34 CONCLUSION 37 SUMMARY 38 REVIEW
QUESTIONS 38 DISCUSSION QUESTIONS 39 FURTHER READING 39 REFERENCES 39
DATA, INFORMATION AND KNOWLEDGE 41 INTRODUCTION 41 SOME KNOWLEDGE TRENDS
42 DATA 44 DATA SELECTION: THE IMPORTANCE OF THE INITIAL QUESTION 44
DATA QUALITY 46 DATA OWNERSHIP 48 * * DATA SUMMARY 48 INFORMATION , 50
INFORMATION AS PROCESS 50 ., , L INFORMATE 52 INFORMATION SHARING:
FORMAL AND INFORMAL INFORMATION 53 INFORMATION SUMMARY 54 , , KNOWLEDGE
, . 55 KNOWLEDGE IN THEORY AND PRACTICE 55 , TACIT KNOWLEDGE 56 WAYS OF
KNOWING IN ORGANIZATIONS 59 KNOWLEDGE SUMMARY 62 CONCLUSION . .,* , * ,
. . S , ,63 SUMMARY F 64 REVIEW QUESTIONS 64 DISCUSSION QUESTIONS , * ,
.,, ,,* * * ,-* -, . : * C 64 FURTHER READING 65 REFERENCES 65 PART TWO
TECHNOLOGY, STRUCTURE AND INDIVIDUALS 69 CHAPTER SUMMARY 70 4 TECHNOLOGY
1: DEFINITIONS AND DATA 71 INTRODUCTION 71 DEFINING TECHNOLOGY 72
TECHNOLOGICAL DETERMINISM: OVER-STRESSING THE CASE 72 VIII CONTENTS
ORLIKOWSKI AND STRUCTURATION THEORY: OVER-EMPHASIZING AGENCY? 75
ACTOR-NETWORK THEORY: PRIVILEGING TECHNOLOGY? 77 LOOKING AT TECHNOLOGY
FROM A MORPHOGENETIC PERSPECTIVE 78 APPLICATIONS AND DATA 80 FROM DATA
TO DATABASE 81 DATA WAREHOUSING 81 EXECUTIVE INFORMATION SYSTEMS AND
BUSINESS INTELLIGENCE 85 MAKING DATA VISIBLE: VARIETIES OF ENTERPRISE
DATA 89 ! JL - . ~ HANDLING DATA: CONCLUSION 94 SUMMARY 95 REVIEW
QUESTIONS 96 DISCUSSION QUESTIONS 96 FURTHER READING 96 REFERENCES 96
TECHNOLOGY 2: ICT AND COMMUNICATION 100 INTRODUCTION 100 THEORIES OF
COMMUNICATION 101 ICT FOR COMMUNICATION AND SHARING 104 DOCUMENT
MANAGEMENT SYSTEMS 104 GROUPWARE 105 INTRANETS 109 EMAIL 110 KNOWLEDGE
MANAGEMENT 112 INFORMATION AND PLACE 117 CONCLUSION 118 SUMMARY 118
REVIEW QUESTIONS 119 DISCUSSION QUESTIONS 119 CASE EXERCISE 119 FURTHER
READING 119 REFERENCES 120 STRATEGY, INFORMATION AND ICT 123
INTRODUCTION 123 VARIETIES OF STRATEGY 123 SUPERMARKETS, INFORMATION AND
STRATEGY , 125 SUPERMARKETS AND DATA 125 SUPERMARKETS AND THE WEB 127
KNOWLEDGE AS RESOURCE 130 STRATEGY AS PROCESS AND PRACTICE , *, 132
BRINGING INFORMATION IN 133 INFORMATION POLICIES: THE MISSING LINK? 136
IS STRATEGY: THE MYTH OF ALIGNMENT? - I , * 140 CONCLUSION:
MILITARY METAPHOR AND STRATEGY 145 IX CONTENTS SUMMARY . , REVIEW
QUESTIONS ~ 146 DISCUSSION QUESTIONS 146 CASE EXERCISE * 147 FURTHER
READING 147 REFERENCES 147 7 STRUCTURE AND INFORMATION 150 INTRODUCTION
150 THE DEATH OF THE MIDDLE MANAGER? 151 CHALLENGING FUNCTIONS: BPR 156
PROJECTS, TEAMS AND INFORMATION . 159 TOWARDS THE NETWORK AGE? * 162
CONCLUSION 165 SUMMARY 166 REVIEW QUESTIONS .. .: * S -_, ,, , , ** , *
. 167 DISCUSSION QUESTIONS * , 167 CASE EXERCISE 167 FURTHER READING 167
REFERENCES 168 8 ROLES, RESPONSIBILITIES AND CHANGE 171 INTRODUCTION 171
APPLICATION SPECIFIC TRAINING: THE LESSONS FROM END-USER COMPUTING 172
TRAINING FOR DATA ANALYSIS 173 COMMUNICATIVE COMPETENCE 175 INFORMATION
ETHICS 177 ^PRACTICAL REASONING 178 CHANGING ROLES . 179 X POWER USERS
179 THE RE-EMERGENCE OF THE LIBRARIAN? 180 SPANNING BOUNDARIES: THE
HYBRID MANAGER? 181 RECRUITMENT, REWARD AND CAREERS 182 INFORMATION,
RESISTANCE AND CHANGE 184 CONCLUSION 189 SUMMARY 191 REVIEW QUESTIONS
191 DISCUSSION QUESTIONS 191 FURTHER READING 191 REFERENCES 192 PART
THREE POWER, CULTURE AND THE INSTITUTIONAL FORMATION OF INFORMATION 195
CHAPTER SUMMARY 196 9 POWER, CULTURE AND INFORMATION 197 INTRODUCTION
197 CONTENTS THEORIES OF POWER AND INFORMATION 198 INFORMATION AND
SURVEILLANCE: CALL CENTRES 202 SURVEILLANCE THROUGH THE MNFORMATION
GRID 204 MANAGERS, AGENCY AND INFORMATION 205 CULTURE AND INFORMATION
206 ORGANIZATIONAL CULTURES OF KNOWING 207 NATIONAL CULTURES OF
INFORMATION 208 CONCLUSION 210 SUMMARY 211 REVIEW QUESTIONS 211
DISCUSSION QUESTION 212 REFERENCES 212 10 INSTITUTIONS AND INFORMATION
214 INTRODUCTION 214 WHAT IS AN INSTITUTION? 215 INSTITUTIONAL SYSTEMS
AND LOGICS 216 NEW INSTITUTIONALISM 220 INFORMATION STRATEGIES IN HIGHER
EDUCATION: AN INSTITUTIONAIIST ANALYSIS OF THE UK EXPERIENCE 221
LIMITATIONS OF AN INSTITUTIONAIIST APPROACH 223 CRITICAL REALISM,
MORPHOGENESIS AND INFORMATION 225 INFORMATION AND MORPHOGENESIS 227
CONCLUSION 230 SUMMARY 231 REVIEW QUESTIONS 231 DISCUSSION QUESTIONS 232
FURTHER READING 232 REFERENCES 232 PART FOUR CONCLUSION 235 CHAPTER
SUMMARY 236 11 THE LIMITS AND POTENTIAL OF INFORMATION LITERACY 237
INTRODUCTION 237 INFORMATION LITERACY AT WORK: A BALANCE SHEET 238
REFLEXIVITY AND INFORMATION 244 STRUCTURES AND INFORMATION 246
CONCLUSION 248 SUMMARY 252 FURTHER READING 252 REFERENCES 252 GLOSSARY
255 INDEX 261 XI
|
| adam_txt |
"1 CONTENTS LIST OF FIGURES XII LIST OF TABLES XIII PREFACE XV
INTRODUCTION 1 WHAT IS THIS BOOK ABOUT AND WHO IS IT AIMED AT? 1 WHERE
DOES THE MATERIAL COME FROM? - 3 INFORMATION LITERACY: EXPLAINING A
THEME ' 4 OVERVIEW 5 PART 1: SETTING THE SCENE 5 PART 2: POSSIBILITIES
AND CONSTRAINTS 6 PART 3: CULTURE, POWER AND INFORMATION 6 PART 4:
CONCLUSION 6 STRUCTURE AND DISTINCTIVE FEATURES OF THE BOOK 6 USE OF THE
BOOK FOR TEACHING 7 PART ONE THE KNOWLEDGE ECONOMY AND MANAGERIAL WORK 9
CHAPTER SUMMARY 10 1 BEING INFORMATION LITERATE IN THE KNOWLEDGE ECONOMY
11 INTRODUCTION ' 11 THINKING ABOUT THE KNOWLEDGE ECONOMY 12 INFORMATION
LITERACY: ORIGINS AND APPLICATION 16 INFORMATION LITERACY AND MANAGERIAL
WORK * 19 CONCLUSION " * ' ^ 22 SUMMARY 23 REVIEW QUESTIONS 23
DISCUSSION QUESTIONS 23 CASE EXERCISE 24 FURTHER READING ' 24 REFERENCES
24 VII CONTENTS MANAGERS AND INFORMATION 26 INTRODUCTION 26 THE MANAGER
AS DECISION MAKER 26 MANAGERS IN CONTEXT: COMMUNICATION AND NEGOTIATION
, 3 0 MANAGERS AND INTERPRETATION 34 CONCLUSION 37 SUMMARY 38 REVIEW
QUESTIONS 38 DISCUSSION QUESTIONS 39 FURTHER READING 39 REFERENCES 39
DATA, INFORMATION AND KNOWLEDGE 41 INTRODUCTION 41 SOME KNOWLEDGE TRENDS
42 DATA 44 DATA SELECTION: THE IMPORTANCE OF THE INITIAL QUESTION' 44
DATA QUALITY 46 DATA OWNERSHIP 48 * * DATA SUMMARY 48 INFORMATION , 50
INFORMATION AS PROCESS 50 ., , L INFORMATE' 52 INFORMATION SHARING:
FORMAL AND INFORMAL INFORMATION 53 INFORMATION SUMMARY 54 , , KNOWLEDGE
, . 55 KNOWLEDGE IN THEORY AND PRACTICE 55 , TACIT KNOWLEDGE 56 WAYS OF
KNOWING IN ORGANIZATIONS 59 KNOWLEDGE SUMMARY 62 CONCLUSION . .,* , * ,
. . S , ,63 SUMMARY F 64 REVIEW QUESTIONS 64 DISCUSSION QUESTIONS , * ,
.,,',,* * * ,-* -, . : "* C 64 FURTHER READING 65 REFERENCES 65 PART TWO
TECHNOLOGY, STRUCTURE AND INDIVIDUALS 69 CHAPTER SUMMARY 70 4 TECHNOLOGY
1: DEFINITIONS AND DATA 71 INTRODUCTION 71 DEFINING TECHNOLOGY 72
TECHNOLOGICAL DETERMINISM: OVER-STRESSING THE CASE 72 VIII CONTENTS
ORLIKOWSKI AND STRUCTURATION THEORY: OVER-EMPHASIZING AGENCY? 75
ACTOR-NETWORK THEORY: PRIVILEGING TECHNOLOGY? 77 LOOKING AT TECHNOLOGY
FROM A MORPHOGENETIC PERSPECTIVE 78 APPLICATIONS AND DATA 80 FROM DATA
TO DATABASE 81 DATA WAREHOUSING 81 EXECUTIVE INFORMATION SYSTEMS AND
BUSINESS INTELLIGENCE 85 MAKING DATA VISIBLE: VARIETIES OF ENTERPRISE
DATA 89 ! JL - . ~ HANDLING DATA: CONCLUSION 94 SUMMARY 95 REVIEW
QUESTIONS 96 DISCUSSION QUESTIONS 96 FURTHER READING 96 REFERENCES ' 96
TECHNOLOGY 2: ICT AND COMMUNICATION ' 100 INTRODUCTION 100 THEORIES OF
COMMUNICATION 101 ICT FOR COMMUNICATION AND SHARING 104 DOCUMENT
MANAGEMENT SYSTEMS 104 GROUPWARE 105 INTRANETS 109 EMAIL 110 KNOWLEDGE
MANAGEMENT 112 INFORMATION AND PLACE 117 CONCLUSION 118 SUMMARY 118
REVIEW QUESTIONS 119 DISCUSSION QUESTIONS 119 CASE EXERCISE 119 FURTHER
READING 119 REFERENCES 120 STRATEGY, INFORMATION AND ICT 123
INTRODUCTION 123 VARIETIES OF STRATEGY 123 SUPERMARKETS, INFORMATION AND
STRATEGY , 125 SUPERMARKETS AND DATA 125 SUPERMARKETS AND THE WEB 127
KNOWLEDGE AS RESOURCE 130 STRATEGY AS PROCESS AND PRACTICE , *, 132
BRINGING INFORMATION IN 133 INFORMATION POLICIES: THE MISSING LINK? 136
IS STRATEGY: THE MYTH OF ALIGNMENT? ' \' - I , * 140 CONCLUSION:
MILITARY METAPHOR AND STRATEGY 145 IX CONTENTS SUMMARY . , REVIEW
QUESTIONS ' ~ 146 DISCUSSION QUESTIONS 146 CASE EXERCISE * 147 FURTHER
READING 147 REFERENCES 147 7 STRUCTURE AND INFORMATION 150 INTRODUCTION
150 THE DEATH OF THE MIDDLE MANAGER? 151 CHALLENGING FUNCTIONS: BPR 156
PROJECTS, TEAMS AND INFORMATION . 159 TOWARDS THE NETWORK AGE? * 162
CONCLUSION 165 SUMMARY 166 REVIEW QUESTIONS . .: * S -_, ,, , , ** , *
. 167 DISCUSSION QUESTIONS * , 167 CASE EXERCISE 167 FURTHER READING 167
REFERENCES 168 8 ROLES, RESPONSIBILITIES AND CHANGE 171 INTRODUCTION 171
APPLICATION SPECIFIC TRAINING: THE LESSONS FROM END-USER COMPUTING 172
TRAINING FOR DATA ANALYSIS 173 COMMUNICATIVE COMPETENCE 175 INFORMATION
ETHICS 177 ^PRACTICAL REASONING' 178 CHANGING ROLES . 179 X POWER USERS'
179 THE RE-EMERGENCE OF THE LIBRARIAN? 180 SPANNING BOUNDARIES: THE
HYBRID MANAGER? 181 RECRUITMENT, REWARD AND CAREERS 182 INFORMATION,
RESISTANCE AND CHANGE 184 CONCLUSION 189 SUMMARY 191 REVIEW QUESTIONS
191 DISCUSSION QUESTIONS ' 191 FURTHER READING 191 REFERENCES 192 PART
THREE POWER, CULTURE AND THE INSTITUTIONAL FORMATION OF INFORMATION 195
CHAPTER SUMMARY 196 9 POWER, CULTURE AND INFORMATION 197 INTRODUCTION
197 CONTENTS THEORIES OF POWER AND INFORMATION 198 INFORMATION AND
SURVEILLANCE: CALL CENTRES 202 SURVEILLANCE THROUGH THE MNFORMATION
GRID' 204 MANAGERS, AGENCY AND INFORMATION 205 CULTURE AND INFORMATION
206 ORGANIZATIONAL CULTURES OF KNOWING 207 NATIONAL CULTURES OF
INFORMATION 208 CONCLUSION 210 SUMMARY 211 REVIEW QUESTIONS 211
DISCUSSION QUESTION 212 REFERENCES 212 10 INSTITUTIONS AND INFORMATION
214 INTRODUCTION 214 WHAT IS AN INSTITUTION? 215 INSTITUTIONAL SYSTEMS
AND LOGICS 216 NEW INSTITUTIONALISM 220 INFORMATION STRATEGIES IN HIGHER
EDUCATION: AN INSTITUTIONAIIST ANALYSIS OF THE UK EXPERIENCE 221
LIMITATIONS OF AN INSTITUTIONAIIST APPROACH 223 CRITICAL REALISM,
MORPHOGENESIS AND INFORMATION 225 INFORMATION AND MORPHOGENESIS 227
CONCLUSION 230 SUMMARY 231 REVIEW QUESTIONS 231 DISCUSSION QUESTIONS 232
FURTHER READING ' 232 REFERENCES 232 PART FOUR CONCLUSION 235 CHAPTER
SUMMARY 236 11 THE LIMITS AND POTENTIAL OF INFORMATION LITERACY 237
INTRODUCTION 237 INFORMATION LITERACY AT WORK: A BALANCE SHEET 238
REFLEXIVITY AND INFORMATION 244 STRUCTURES AND INFORMATION 246
CONCLUSION 248 SUMMARY 252 FURTHER READING 252 REFERENCES 252 GLOSSARY
255 INDEX ' 261 XI |
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| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. publ. |
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| id | DE-604.BV023299634 |
| illustrated | Illustrated |
| index_date | 2024-07-02T20:46:09Z |
| indexdate | 2024-07-09T21:15:18Z |
| institution | BVB |
| isbn | 0415417252 0415417260 0203933176 9780415417259 9780415417266 9780203933176 |
| language | English |
| lccn | 2007040844 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016484110 |
| oclc_num | 173749010 |
| open_access_boolean | |
| owner | DE-703 DE-521 DE-188 |
| owner_facet | DE-703 DE-521 DE-188 |
| physical | XVI, 267 S. graph. Darst. |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Routledge |
| record_format | marc |
| series2 | Routledge series in information systems |
| spelling | Mutch, Alistair 1954- Verfasser (DE-588)133111687 aut Managing information and knowledge in organizations a literacy approach Alistair Mutch 1. publ. New York, NY Routledge 2008 XVI, 267 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Routledge series in information systems Includes bibliographical references and index Knowledge management Information technology Management Organizational learning Informationssystem (DE-588)4072806-7 gnd rswk-swf Unternehmen (DE-588)4061963-1 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Organisatorisches Lernen (DE-588)4198012-8 gnd rswk-swf Informationstechnik (DE-588)4026926-7 gnd rswk-swf Informationsmanagement (DE-588)4114012-6 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 s DE-604 Informationsmanagement (DE-588)4114012-6 s Organisatorisches Lernen (DE-588)4198012-8 s Informationstechnik (DE-588)4026926-7 s Unternehmen (DE-588)4061963-1 s Informationssystem (DE-588)4072806-7 s DE-188 text/html http://swbplus.bsz-bw.de/bsz276833902inh.htm Inhaltsverzeichnis text/html http://swbplus.bsz-bw.de/bsz276833902vlg.htm Verlagsinformation SWB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016484110&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mutch, Alistair 1954- Managing information and knowledge in organizations a literacy approach Knowledge management Information technology Management Organizational learning Informationssystem (DE-588)4072806-7 gnd Unternehmen (DE-588)4061963-1 gnd Wissensmanagement (DE-588)4561842-2 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Informationstechnik (DE-588)4026926-7 gnd Informationsmanagement (DE-588)4114012-6 gnd |
| subject_GND | (DE-588)4072806-7 (DE-588)4061963-1 (DE-588)4561842-2 (DE-588)4198012-8 (DE-588)4026926-7 (DE-588)4114012-6 |
| title | Managing information and knowledge in organizations a literacy approach |
| title_auth | Managing information and knowledge in organizations a literacy approach |
| title_exact_search | Managing information and knowledge in organizations a literacy approach |
| title_exact_search_txtP | Managing information and knowledge in organizations a literacy approach |
| title_full | Managing information and knowledge in organizations a literacy approach Alistair Mutch |
| title_fullStr | Managing information and knowledge in organizations a literacy approach Alistair Mutch |
| title_full_unstemmed | Managing information and knowledge in organizations a literacy approach Alistair Mutch |
| title_short | Managing information and knowledge in organizations |
| title_sort | managing information and knowledge in organizations a literacy approach |
| title_sub | a literacy approach |
| topic | Knowledge management Information technology Management Organizational learning Informationssystem (DE-588)4072806-7 gnd Unternehmen (DE-588)4061963-1 gnd Wissensmanagement (DE-588)4561842-2 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd Informationstechnik (DE-588)4026926-7 gnd Informationsmanagement (DE-588)4114012-6 gnd |
| topic_facet | Knowledge management Information technology Management Organizational learning Informationssystem Unternehmen Wissensmanagement Organisatorisches Lernen Informationstechnik Informationsmanagement |
| url | http://swbplus.bsz-bw.de/bsz276833902inh.htm http://swbplus.bsz-bw.de/bsz276833902vlg.htm http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016484110&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT mutchalistair managinginformationandknowledgeinorganizationsaliteracyapproach |
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