A framework for human resource management:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Pearson Prentice Hall
2009
|
| Ausgabe: | 5. ed., internat. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XIV, 432 S. |
| ISBN: | 9780137135981 013713598X |
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| 500 | |a Includes bibliographical references and index | ||
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Datensatz im Suchindex
| _version_ | 1804137615907094528 |
|---|---|
| adam_text | Brief Contents
Chapter 1 Managing Human Resources Today 1
Chapter 2 Managing Equal Opportunity and Diversity 27
SECTION 1: RECRUITMENT AND SELECTION
Chapter 3 Personnel Planning and Recruiting 64
Chapter 4 Testing and Selecting Employees 116
SECTION 2: TRAINING, DEVELOPMENT, AND COMPENSATION
Chapter 5 Training and Developing Employees 159
Chapter 6 Performance Management and Appraisal 190
Chapter 7 Compensating Employees 224
SECTION 3: MANAGING EMPLOYEE RELATIONS
Chapter 8 Ethics and Fair Treatment in Human Resource
Management 262
Chapter 9 Managing Labor Relations and Collective
Bargaining 296
Chapter 10 Protecting Safety and Health 330
Module A Managing HR Globally 363
Appendix A: Comprehensive Cases 386
Glossary 403
Name Index 409
Subject Index 421
Contents
Preface xi
CHAPTER 1 Managing Human Resources Today 1
What Is Human Resource Management? 2
The Changing Environment and Duties of HR
Management 6
The Strategic Role of Human Resource Management
The Human Resource Manger Today 16
The Plan of This Book 19
Case Incident: Jack Nelson s Problem 22
Continuing Case: LearnlnMotion.com: Introduction 22
Experiential Exercise: Helping The Donald 24
CHAPTER 2 Managing Equal Opportunity and Diversity
Selected Equal Employment Opportunity Laws 28
Defenses Against Discrimination Allegations 43
Illustrative Discriminatory Employment Practices 45
The EEOC Enforcement Process 48
Diversity Management and Affirmative Action
Programs 51
Case Incident: A Case of Racial Discrimination? 57
Continuing Case: LearnInMotion.com:A Question
of Discrimination 58
Experiential Exercise: Too Informal? 59
10
SECTION 1: RECRUITMENT AND SELECTION
CHAPTER 3 Personnel Planning and Recruiting
What Is Job Analysis? 65
The Recruitment and Selection Process 74
Workforce Planning and Forecasting 74
64
27
Recruiting Job Candidates 79
Developing and Using Application Forms 95
Case Incident: A Tight Labor Market for Cleaners 100
Continuing Case: LearnlnMotion.com: Who Do
We Have to Hire? 100
Experiential Exercise: The Nursing Shortage 101
Appendix: Enrichment Topics in Job Analysis 106
CHAPTER 4 Testing and Selecting Employees 116
The Basics of Testing and Selecting Employees 117
Using Tests at Work 121
Interviewing Prospective Employees 128
Using Other Selection Techniques 140
Case Incident: The Tough Screener 151
Continuing Case: LearnlnMotion.com: Do You Have
Sales Potential? 151
Experiential Exercise: The Structured Interview 153
CHAPTER 5 Training and Developing Employees 159
Orienting Employees 160
The Training Process 161
Training Techniques 166
Managerial Development and Training 173
Evaluating the Training and Development Effort 180
Case Incident: Reinventing the Wheel at Apex Door
Company 184
Continuing Case: LearnInMotion.com: The New Training
Program 184
Experiential Exercise: Flying the Friendlier Skies 185
SECTION 2: TRAINING, DEVELOPMENT, AND COMPENSATION
CHAPTER 6 Performance Management and
Appraisal 190
Basic Concepts in Performance Management 191
An Introduction to Appraising Performance 195
Basic Appraisal Methods 197
The Appraisal Feedback Interview 206
Toward More Effective Appraisals 207
Contents IX
Performance and Career Management 210
Case Incident: Back with a Vengeance 218
Continuing Case: LearnlnMotion.com: The Performance
Appraisal 218
Experiential Exercise: Appraising An Instructor 219
CHAPTER 7 Compensating Employees 224
What Determines How Much You Pay? 225
How Employers Establish Pay Rates 228
Current Trends in Compensation 234
Incentive Plans 237
Employee Benefits 243
Case Incident: Salary Inequities at Acme
Manufacturing 255
Continuing Case: LearnInMotion.com: The Incentive
Plan 256
Experiential Exercise: Job Evaluation at the
University 257
SECTION 3: MANAGING EMPLOYEE RELATIONS
CHAPTER 8 Ethics and Fair Treatment in Human Resource
Management 262
Ethics and Fair Treatment at Work 263
What Shapes Ethical Behavior at Work? 266
Ethics, Fair Treatment, and the Role of HR
Management 272
Employee Discipline and Privacy 276
Managing Dismissals 280
Case Incident: A llstate Is Disappearing Agents 289
Continuing Case: LearnlnMotion.com:Are Our Ethics
Out of Control? 289
Experiential Exercise: To Discipline or Not? 290
CHAPTER 9 Managing Labor Relations and Collective
Bargaining 296
The Labor Movement 297
Unions and the Law 299
The Union Drive and Election 303
Contents
The Collective Bargaining Process 312
What s Next for Unions? 321
Case Incident: Disciplinary Action 325
Continuing Case: LearnInMotion.com: Keeping a Watchful
Eye Out for the Union 326
Experiential Exercise: The Organizing Campaign 326
CHAPTER 10 Protecting Safety and Health 330
Employee Safety and Health: An Introduction 331
What Causes Accidents? 335
How to Prevent Accidents 340
Employee Health: Problems and Remedies 345
Case Incident: The New Safety Program 356
Continuing Case: LearnInMotion.com: The New Safety
and Health Program 356
Experiential Exercise: Checking for Unsafe
Conditions 358
MODULE A Managing HR Globally 363
HR and the Internationalization of Business 363
How to Implement a Global HR System 367
Improving International Assignments Through
Selection 368
Training and Maintaining International Employees 374
Case Incident: Boss, I Think We Have a Problem 382
Appendix A: Comprehensive Cases 386
Glossary 403
Name Index 409
Subject Index 421
|
| adam_txt |
Brief Contents
Chapter 1 Managing Human Resources Today 1
Chapter 2 Managing Equal Opportunity and Diversity 27
SECTION 1: RECRUITMENT AND SELECTION
Chapter 3 Personnel Planning and Recruiting 64
Chapter 4 Testing and Selecting Employees 116
SECTION 2: TRAINING, DEVELOPMENT, AND COMPENSATION
Chapter 5 Training and Developing Employees 159
Chapter 6 Performance Management and Appraisal 190
Chapter 7 Compensating Employees 224
SECTION 3: MANAGING EMPLOYEE RELATIONS
Chapter 8 Ethics and Fair Treatment in Human Resource
Management 262
Chapter 9 Managing Labor Relations and Collective
Bargaining 296
Chapter 10 Protecting Safety and Health 330
Module A Managing HR Globally 363
Appendix A: Comprehensive Cases 386
Glossary 403
Name Index 409
Subject Index 421
Contents
Preface xi
CHAPTER 1 Managing Human Resources Today 1
What Is Human Resource Management? 2
The Changing Environment and Duties of HR
Management 6
The Strategic Role of Human Resource Management
The Human Resource Manger Today 16
The Plan of This Book 19
Case Incident: Jack Nelson's Problem 22
Continuing Case: LearnlnMotion.com: Introduction 22
Experiential Exercise: Helping "The Donald" 24
CHAPTER 2 Managing Equal Opportunity and Diversity
Selected Equal Employment Opportunity Laws 28
Defenses Against Discrimination Allegations 43
Illustrative Discriminatory Employment Practices 45
The EEOC Enforcement Process 48
Diversity Management and Affirmative Action
Programs 51
Case Incident: A Case of Racial Discrimination? 57
Continuing Case: LearnInMotion.com:A Question
of Discrimination 58
Experiential Exercise: Too Informal? 59
10
SECTION 1: RECRUITMENT AND SELECTION
CHAPTER 3 Personnel Planning and Recruiting
What Is Job Analysis? 65
The Recruitment and Selection Process 74
Workforce Planning and Forecasting 74
64
27
Recruiting Job Candidates 79
Developing and Using Application Forms 95
Case Incident: A Tight Labor Market for Cleaners 100
Continuing Case: LearnlnMotion.com: Who Do
We Have to Hire? 100
Experiential Exercise: The Nursing Shortage 101
Appendix: Enrichment Topics in Job Analysis 106
CHAPTER 4 Testing and Selecting Employees 116
The Basics of Testing and Selecting Employees 117
Using Tests at Work 121
Interviewing Prospective Employees 128
Using Other Selection Techniques 140
Case Incident: The Tough Screener 151
Continuing Case: LearnlnMotion.com: Do You Have
Sales Potential? 151
Experiential Exercise: The Structured Interview 153
CHAPTER 5 Training and Developing Employees 159
Orienting Employees 160
The Training Process 161
Training Techniques 166
Managerial Development and Training 173
Evaluating the Training and Development Effort 180
Case Incident: Reinventing the Wheel at Apex Door
Company 184
Continuing Case: LearnInMotion.com: The New Training
Program 184
Experiential Exercise: Flying the Friendlier Skies 185
SECTION 2: TRAINING, DEVELOPMENT, AND COMPENSATION
CHAPTER 6 Performance Management and
Appraisal 190
Basic Concepts in Performance Management 191
An Introduction to Appraising Performance 195
Basic Appraisal Methods 197
The Appraisal Feedback Interview 206
Toward More Effective Appraisals 207
Contents IX
Performance and Career Management 210
Case Incident: Back with a Vengeance 218
Continuing Case: LearnlnMotion.com: The Performance
Appraisal 218
Experiential Exercise: Appraising An Instructor 219
CHAPTER 7 Compensating Employees 224
What Determines How Much You Pay? 225
How Employers Establish Pay Rates 228
Current Trends in Compensation 234
Incentive Plans 237
Employee Benefits 243
Case Incident: Salary Inequities at Acme
Manufacturing 255
Continuing Case: LearnInMotion.com: The Incentive
Plan 256
Experiential Exercise: Job Evaluation at the
University 257
SECTION 3: MANAGING EMPLOYEE RELATIONS
CHAPTER 8 Ethics and Fair Treatment in Human Resource
Management 262
Ethics and Fair Treatment at Work 263
What Shapes Ethical Behavior at Work? 266
Ethics, Fair Treatment, and the Role of HR
Management 272
Employee Discipline and Privacy 276
Managing Dismissals 280
Case Incident: A llstate Is Disappearing Agents 289
Continuing Case: LearnlnMotion.com:Are Our Ethics
Out of Control? 289
Experiential Exercise: To Discipline or Not? 290
CHAPTER 9 Managing Labor Relations and Collective
Bargaining 296
The Labor Movement 297
Unions and the Law 299
The Union Drive and Election 303
Contents
The Collective Bargaining Process 312
What's Next for Unions? 321
Case Incident: Disciplinary Action 325
Continuing Case: LearnInMotion.com: Keeping a Watchful
Eye Out for the Union 326
Experiential Exercise: The Organizing Campaign 326
CHAPTER 10 Protecting Safety and Health 330
Employee Safety and Health: An Introduction 331
What Causes Accidents? 335
How to Prevent Accidents 340
Employee Health: Problems and Remedies 345
Case Incident: The New Safety Program 356
Continuing Case: LearnInMotion.com: The New Safety
and Health Program 356
Experiential Exercise: Checking for Unsafe
Conditions 358
MODULE A Managing HR Globally 363
HR and the Internationalization of Business 363
How to Implement a Global HR System 367
Improving International Assignments Through
Selection 368
Training and Maintaining International Employees 374
Case Incident: "Boss, I Think We Have a Problem " 382
Appendix A: Comprehensive Cases 386
Glossary 403
Name Index 409
Subject Index 421 |
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| index_date | 2024-07-02T20:43:33Z |
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| institution | BVB |
| isbn | 9780137135981 013713598X |
| language | English |
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| spelling | Dessler, Gary 1942- Verfasser (DE-588)124156509 aut A framework for human resource management Gary Dessler 5. ed., internat. ed. Upper Saddle River, NJ Pearson Prentice Hall 2009 XIV, 432 S. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Personnel management Personalpolitik (DE-588)4045269-4 gnd rswk-swf Personalpolitik (DE-588)4045269-4 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016476652&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Dessler, Gary 1942- A framework for human resource management Personnel management Personalpolitik (DE-588)4045269-4 gnd |
| subject_GND | (DE-588)4045269-4 |
| title | A framework for human resource management |
| title_auth | A framework for human resource management |
| title_exact_search | A framework for human resource management |
| title_exact_search_txtP | A framework for human resource management |
| title_full | A framework for human resource management Gary Dessler |
| title_fullStr | A framework for human resource management Gary Dessler |
| title_full_unstemmed | A framework for human resource management Gary Dessler |
| title_short | A framework for human resource management |
| title_sort | a framework for human resource management |
| topic | Personnel management Personalpolitik (DE-588)4045269-4 gnd |
| topic_facet | Personnel management Personalpolitik |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016476652&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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