Guy, M. E., Newman, M. A., & Mastracci, S. (2008). Emotional labor: Putting the service in public service. Sharpe.
Chicago Style (17th ed.) CitationGuy, Mary E., Meredith A. Newman, and Sharon Mastracci. Emotional Labor: Putting the Service in Public Service. Armonk, N.Y. [u.a.]: Sharpe, 2008.
MLA (9th ed.) CitationGuy, Mary E., et al. Emotional Labor: Putting the Service in Public Service. Sharpe, 2008.
Warning: These citations may not always be 100% accurate.