Strategic management in the hospitality industry:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
Prentice Hall
2008
|
| Ausgabe: | 3. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Literaturangaben |
| Beschreibung: | XVII, 358 S. graph. Darst. |
| ISBN: | 9780131196629 |
Internformat
MARC
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| 100 | 1 | |a Olsen, Michael D. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Strategic management in the hospitality industry |c Michael D. Olsen ; Joseph J. West ; Elisa Ching Yick Tse |
| 250 | |a 3. ed. | ||
| 264 | 1 | |a New York [u.a.] |b Prentice Hall |c 2008 | |
| 300 | |a XVII, 358 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Literaturangaben | ||
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| 700 | 1 | |a West, Joseph J. |e Verfasser |4 aut | |
| 700 | 1 | |a Tse, Eliza Ching-Yick |e Verfasser |4 aut | |
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Datensatz im Suchindex
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|---|---|
| adam_text | Brief Contents
Preface xiii
Acknowledgments xvii
SECTION ONE STRATEGY, ALIGNMENT, AND ADDING VALUE 1
Chapter 1 Strategic Management in the Hospitality Industry 1
Chapter 2 Thinking Strategically: A Working Model 38
SECTION TWO ENVIRONMENTAL SCANNING AND COMPETITIVE INTELLIGENCE 60
Chapter 3 Environmental Assessment: Conceptual Tools 60
Chapter 4 Environmental Scanning: Identifying Forces Driving Change 89
Chapter 5 Environmental Assessment: Scanning the Remote Environment 126
Chapter 6 Environmental Assessment: Scanning the Environment 160
SECTION THREE INVESTING IN COMPETITIVE METHODS: THE VALUE
PROPOSITION 205
Chapter 7 Investing in Competitive Methods 205
Chapter 8 Choosing Competitive Methods: Portfolios of Products
and Services 229
SECTION FOUR CORE COMPETENCIES AND RESOURCE ALLOCATION 254
Chapter 9 Analyzing Core Competencies 254
Chapter 10 Strategy Alignment and Implementation: Realizing Intended
Strategy 293
Chapter 11 Leadership and Strategy: Challenges for Tomorrow s Manager 324
Index 345
vu
X Contents
Classifications of the Environment 73
The Importance of Concepts 81
Summary 81
Case Study 82
CHAPTER 4 Environmental Scanning: Identifying Forces
Driving Change 89
Scanning the Business Environment 91
Summary 119
Case Study 119
CHAPTER 5 Environmental Assessment: Scanning the Remote
Environment 126
How Are Opportunities and Threats Recognized by Managers? 127
Scanning the Remote Environment 129
Theory Building with Value Drivers 130
Summary 146
Appendix 147
Case Study 152
CHAPTER 6 Environmental Assessment: Scanning
the Environment 160
The Domain 161
The Customer/The Demand Curve as a Domain Parameter 163
The Relationships Between the Customer and Forces in the Remote
Environment 166
The Competitor-Industry Analysis 168
Buying Groups 183
Suppliers 184
Regulators 190
Potential Competitors and Substitute Products 190
Summary 194
Case Study 196
SECTION THREE INVESTING IN COMPETITIVE METHODS: THE VALUE
PROPOSITION 205
CHAPTER 7 Investing in Competitive Methods 205
Making the Right Investments 206
What Is Capital? 208
From Balance Sheet to Cash Flows: Adding Value with Competitive
Methods 212
Contents xi
Cash Flows and the Pillars of Value 214
Summary 223
Case Study 224
CHAPTER 8 Choosing Competitive Methods: Portfolios of Products
and Services 229
Investing in Opportunity: The Choice of Competitive Methods 230
Defining the Competitive Method and Related Concepts 230
Unique Bundles of Products and Services 230
The Life Cycle of Industries, Organizations, and Competitive Methods 233
The Process of Choosing and Evaluation of Competitive Methods 237
Investment Resource Limitations Must Be Considered 239
Summary 241
Case Study 246
SECTION FOUR CORE COMPETENCIES AND RESOURCE ALLOCATION 254
CHAPTER 9 Analyzing Core Competencies 254
A Framework for Assessing Firm Structure 255
Frameworks for the Analysis of Core Competencies 261
Functional Framework 265
Other Competency Frameworks 266
Summary 274
Appendix 274
Case Study 284
CHAPTER 10 Strategy Alignment and Implementation: Realizing
Intended Strategy 293
The Importance of Alignment 294
The Importance of Strong Linkages 297
Analyzing the Match/Aligning CMs and CCs 298
Aligning Competitive Methods with Core Competencies: The Essence
of Firm Structure 299
Strategy Implementation Defined 304
Plan the Work and Work the Plan 305
The Implementation Model 305
Implementation Requires Effective Internal Processes 309
Summary 315
Case Study 316
xii Contents
CHAPTER 11 Leadership and Strategy: Challenges for Tomorrow s
Manager 324
Leadership Will Be Different 325
The Quest for Leadership 325
Leadership Defined 327
Transferring Vision into Action: Getting Everyone Behind the Vision 331
What Capabilities Will the Leader of Tomorrow Have to Possess? 334
Leadership and Strategy 336
Case Study 337
Index 345
|
| adam_txt |
Brief Contents
Preface xiii
Acknowledgments xvii
SECTION ONE STRATEGY, ALIGNMENT, AND ADDING VALUE 1
Chapter 1 Strategic Management in the Hospitality Industry 1
Chapter 2 Thinking Strategically: A Working Model 38
SECTION TWO ENVIRONMENTAL SCANNING AND COMPETITIVE INTELLIGENCE 60
Chapter 3 Environmental Assessment: Conceptual Tools 60
Chapter 4 Environmental Scanning: Identifying Forces Driving Change 89
Chapter 5 Environmental Assessment: Scanning the Remote Environment 126
Chapter 6 Environmental Assessment: Scanning the Environment 160
SECTION THREE INVESTING IN COMPETITIVE METHODS: THE VALUE
PROPOSITION 205
Chapter 7 Investing in Competitive Methods 205
Chapter 8 Choosing Competitive Methods: Portfolios of Products
and Services 229
SECTION FOUR CORE COMPETENCIES AND RESOURCE ALLOCATION 254
Chapter 9 Analyzing Core Competencies 254
Chapter 10 Strategy Alignment and Implementation: Realizing Intended
Strategy 293
Chapter 11 Leadership and Strategy: Challenges for Tomorrow's Manager 324
Index 345
vu
X Contents
Classifications of the Environment 73
The Importance of Concepts 81
Summary 81
Case Study 82
CHAPTER 4 Environmental Scanning: Identifying Forces
Driving Change 89
Scanning the Business Environment 91
Summary 119
Case Study 119
CHAPTER 5 Environmental Assessment: Scanning the Remote
Environment 126
How Are Opportunities and Threats Recognized by Managers? 127
Scanning the Remote Environment 129
Theory Building with Value Drivers 130
Summary 146
Appendix 147
Case Study 152
CHAPTER 6 Environmental Assessment: Scanning
the Environment 160
The Domain 161
The Customer/The Demand Curve as a Domain Parameter 163
The Relationships Between the Customer and Forces in the Remote
Environment 166
The Competitor-Industry Analysis 168
Buying Groups 183
Suppliers 184
Regulators 190
Potential Competitors and Substitute Products 190
Summary 194
Case Study 196
SECTION THREE INVESTING IN COMPETITIVE METHODS: THE VALUE
PROPOSITION 205
CHAPTER 7 Investing in Competitive Methods 205
Making the Right Investments 206
What Is Capital? 208
From Balance Sheet to Cash Flows: Adding Value with Competitive
Methods 212
Contents xi
Cash Flows and the Pillars of Value 214
Summary 223
Case Study 224
CHAPTER 8 Choosing Competitive Methods: Portfolios of Products
and Services 229
Investing in Opportunity: The Choice of Competitive Methods 230
Defining the Competitive Method and Related Concepts 230
Unique Bundles of Products and Services 230
The Life Cycle of Industries, Organizations, and Competitive Methods 233
The Process of Choosing and Evaluation of Competitive Methods 237
Investment Resource Limitations Must Be Considered 239
Summary 241
Case Study 246
SECTION FOUR CORE COMPETENCIES AND RESOURCE ALLOCATION 254
CHAPTER 9 Analyzing Core Competencies 254
A Framework for Assessing Firm Structure 255
Frameworks for the Analysis of Core Competencies 261
Functional Framework 265
Other Competency Frameworks 266
Summary 274
Appendix 274
Case Study 284
CHAPTER 10 Strategy Alignment and Implementation: Realizing
Intended Strategy 293
The Importance of Alignment 294
The Importance of Strong Linkages 297
Analyzing the Match/Aligning CMs and CCs 298
Aligning Competitive Methods with Core Competencies: The Essence
of Firm Structure 299
Strategy Implementation Defined 304
Plan the Work and Work the Plan 305
The Implementation Model 305
Implementation Requires Effective Internal Processes 309
Summary 315
Case Study 316
xii Contents
CHAPTER 11 Leadership and Strategy: Challenges for Tomorrow's
Manager 324
Leadership Will Be Different 325
The Quest for Leadership 325
Leadership Defined 327
Transferring Vision into Action: Getting Everyone Behind the Vision 331
What Capabilities Will the Leader of Tomorrow Have to Possess? 334
Leadership and Strategy 336
Case Study 337
Index 345 |
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| spelling | Olsen, Michael D. Verfasser aut Strategic management in the hospitality industry Michael D. Olsen ; Joseph J. West ; Elisa Ching Yick Tse 3. ed. New York [u.a.] Prentice Hall 2008 XVII, 358 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Literaturangaben Hospitality industry Management Strategic planning Strategisches Management (DE-588)4124261-0 gnd rswk-swf Hotelgewerbe (DE-588)4072636-8 gnd rswk-swf Hotelgewerbe (DE-588)4072636-8 s Strategisches Management (DE-588)4124261-0 s DE-604 West, Joseph J. Verfasser aut Tse, Eliza Ching-Yick Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016376847&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Olsen, Michael D. West, Joseph J. Tse, Eliza Ching-Yick Strategic management in the hospitality industry Hospitality industry Management Strategic planning Strategisches Management (DE-588)4124261-0 gnd Hotelgewerbe (DE-588)4072636-8 gnd |
| subject_GND | (DE-588)4124261-0 (DE-588)4072636-8 |
| title | Strategic management in the hospitality industry |
| title_auth | Strategic management in the hospitality industry |
| title_exact_search | Strategic management in the hospitality industry |
| title_exact_search_txtP | Strategic management in the hospitality industry |
| title_full | Strategic management in the hospitality industry Michael D. Olsen ; Joseph J. West ; Elisa Ching Yick Tse |
| title_fullStr | Strategic management in the hospitality industry Michael D. Olsen ; Joseph J. West ; Elisa Ching Yick Tse |
| title_full_unstemmed | Strategic management in the hospitality industry Michael D. Olsen ; Joseph J. West ; Elisa Ching Yick Tse |
| title_short | Strategic management in the hospitality industry |
| title_sort | strategic management in the hospitality industry |
| topic | Hospitality industry Management Strategic planning Strategisches Management (DE-588)4124261-0 gnd Hotelgewerbe (DE-588)4072636-8 gnd |
| topic_facet | Hospitality industry Management Strategic planning Strategisches Management Hotelgewerbe |
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