The impact of knowledge sharing on corporate culture: an outlook on small and medium-sized enterprises
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Saarbrücken
VDM, Müller
2007
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| Online-Zugang: | Inhaltstext Inhaltsverzeichnis |
| Beschreibung: | XII, 102 S. graph. Darst. |
| ISBN: | 9783836419765 3836419769 |
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| 300 | |a XII, 102 S. |b graph. Darst. | ||
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| 650 | 4 | |a Knowledge management | |
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Datensatz im Suchindex
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| adam_text |
Table of Contents
Contents Page
List of Figures.IX
List of Tables.X
List of Abbreviations.XI
Abstract in English.XII
Abstract in German.XIII
Chapter 1
INTRODUCTION
1.1 Preface.1
1.2 The Background of the Concepts of Knowledge Management and
Corporate Culture.2
1.3 The Research Objective.2
1.4 The Research Methodology.4
1.5 The Organisation of the Thesis.5
Chapter 2
SMEs: AN OUTLOOK ON THE DEFINITION PROVIDED BY THE EUROPEAN
UNION
2.1 Preface.7
2.2 The Notion of SME.7
2.2.1 Micro Enterprises.8
2.2.2 Small Enterprises.8
2.3 Criticism on the Definition of SMEs.8
2.4 Conclusion.9
Table of Contents
Chapter 3
THE ISSUES OF KNOWLEDGE AND KNOWLEDGE SHARING IN CONTEXT OF
KNOWLEDGE MANAGEMENT
3.1 Preface.10
3.2 A Philosophical Perspective of Knowledge.11
3.3 The Issue of Knowledge in Context of Data and Information.12
3.3.1 The Issue of Data in Context of Information.12
3.3.2 The Issue of Information in Context of Data and Knowledge.13
3.3.3 Knowledge as a Product of Information and Data.13
3.4 The Dimensions of Knowledge.14
3.4.1 The Tacit Dimension of Knowledge.15
3.4.2 The Explicit Dimension of Knowledge.15
3.5 The Issue of Knowledge Management.16
3.5.1 Knowledge Conversion as Result of Knowledge Sharing.17
3.5.1.1 The First Phase: Socialisation.19
3.5.1.2 The Second Phase: Externalisation.19
3.5.1.3 The Third Phase: Combination.20
3.5.1.4 The Fourth Phase: Internalisation.20
3.5.2 Strategies of Managing Knowledge.21
3.5.2.1 The Codification Strategy.21
3.5.2.2 The Personalisation Strategy.22
3.6 Conclusion. 22
Chapter 4
CORPORATE CULTURE IN CONTEXT OF CULTURE: AN OUTLOOK ON
ASSUMPTIONS ABOUT HUMAN RELATIONS AND HUMAN NATURE
4.1 Preface. 23
4.2 The Origin of the Concept of Culture. 23
4.3 The Issue of Culture. 24
4.4 The Concept of Corporate Culture in Context of Culture. .26
Table of Contents
4.4.1 Shared Assumptions about Human Relations:
Collectivism vs. Individualism.28
4.4.2 Shared Assumptions about Human Nature:
Balancing Theory X and Theory Y.31
4.4.2.1 Theory X: The Rational Economic Man.31
4.4.2.2 Theory Y: The Social Man.32
4.4.2.3 Balancing Theory X and Theory Y: The Complex Man.34
4.5 Conclusion.35
Chapter 5
THE IMPACT OF KNOWLEDGE SHARING ON CORPORATE CULTURE: A CASE
STUDY
5.1 Preface.36
5.2 The Research Objective.36
5.2.1 The Research Participants.37
5.2.2 The Research Hypothesis.37
5.3 The Research Methodology.40
5.4 The Research Design.41
5.4.1 Making 'Knowledge' Measurable.42
5.4.2 Making 'Collectivism' Measurable.44
5.4.3 Making 'Motivation' Measurable.46
5.5 The Research Results:
The Impact of Knowledge Sharing on Corporate Culture.48
5.5.1 The Impact of Knowledge Sharing on Collectivism.48
5.5.1.1 Company A:
Organising and Homing of Conferences and Fairs.48
5.5.1.2 Company B: Hotel and Resorts.50
5.5.1.3 Company C: Spanish Supplier of Metals and Alloys.52
5.5.1.4 Conclusion.54
5.5.2 The Impact of Knowledge Sharing on Motivation.54
5.5.2.1 Company A:
Organising and Homing of Conferences and Fairs.55
Table of Contents
5.5.2.2 Company B: Hotel and Resorts.56
5.5.2.3 Company C: Spanish Supplier of Metals and Alloys.57
5.5.2.4 Conclusion.58
5.5.3 The Research Hypothesis:
The Impact of Knowledge Sharing on Corporate Culture.59
5.5.3.1 The Impact of Knowledge Sharing on Collectivism:
A Comparison between Company A, B and C.59
5.5.3.2 The Impact of Knowledge Sharing on Motivation:
A Comparison between Company A, B and C.61
5.5.3.3 Conclusion.63
Chapter 6
CONCLUSION
6.1 Preface.65
6.2 Consequences of Case Study Research Findings for a Corporate Culture's
Underlying Assumptions about Human Nature.65
6.3 Consequences of Case Study Research Findings for a Corporate Culture's
Underlying Assumptions about Human Relations.66
6.4 Limitations and Future Directions of this Research Project.67
6.4.1 The Conversion of Abstract Variables into Measurable Variables.67
6.4.2 The Problem of the Questionnaire Respondents' Self-Perception.68
6.4.3 Does Knowledge Sharing really Work?.68
6.4.4 The Issue of Corporate Culture.69
6.4.5 How Representative Are the Research Participants?.69
APPENDIX
Chapter 2
Appendix 1.SMEs on the US Market.71
IV
Table of Contents
Chapter 3
Appendix 2.SMEs and Knowledge Management.73
Appendix 3.The Concept of "Ba".75
Chapter 5
Appendix 4.The Questionnaire in English.78
Appendix 5.The Questionnaire in Spanish.80
Appendix 6.The Questionnaire in German.82
Appendix 7.The Covering Letter in English.84
Appendix 8.The Covering Letter in Spanish.85
Appendix 9.The Covering Letter in German.86
Appendix 10.Overview of Questionnaire Statements in English,
German and Spanish.87
Appendix 11.Company A: Research Results.90
Appendix 12.Company A: Research Results:
Weighted Average of Each Questionnaire for Each Variable.91
Appendix 13.Company A: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.92
Appendix 14.Company A: Knowledge - Collectivism: Regression Calculation.92
Appendix 15.Company A: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.93
Appendix 16.Company A: Knowledge - Motivation: Regression Calculation.93
Appendix 17.Company B: Research Results.94
Appendix 18.Company B: Research Results:
Weighted Average of Each Questionnaire for Each Variable.95
Appendix 19.Company B: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.96
Appendix 20.Company B: Knowledge - Collectivism: Regression Calculation.96
Appendix 21.Company B: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.97
Appendix 22.Company B: Knowledge - Motivation: Regression Calculation.97
Appendix 23.Company C: Research Results.98
Table of Contents
Appendix 24.Company C: Research Results:
Weighted Average of Each Questionnaire for Each Variable.98
Appendix 25.Company C: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.99
Appendix 26.Company C: Knowledge - Collectivism: Regression Calculation.99
Appendix 27.Company C: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.100
Appendix28.Company C: Knowledge- Motivation: Regression Calculation.100
Appendix 29.A Comparison between Company A, B and C:
Knowledge - Collectivism (Arithmetic Means).101
Appendix 30.A Comparison between Company A, B and C:
Knowledge - Collectivism: Regression Calculation.101
Appendix 31.A Comparison between Company A, B and C:
Knowledge - Motivation (Arithmetic Means).101
Appendix 32.A Comparison between Company A, B and C:
Knowledge - Motivation: Regression Calculation.102
REFERENCES
VI
List of Figures
Figure Title Page
Fig. 1.The Relation between the Variables.3
Fig. 2.The Nearness to Decision-Making.14
Fig. 3.Overlapping Human, Organisational, and Technological
Factors of KM.17
Fig. 4.Four Modes of Knowledge Conversion: The Knowledge Spiral.18
Fig. 5.Three Levels of Uniqueness in Human Mental Programming.25
Fig. 6.Elements of Organisational Culture.27
Fig. 7.Maslow's Needs Hierarchy Theory.33
Fig. 8.Company A: The Relation between Knowledge Sharing
and Collectivism.49
Fig. 9.Company B: The Relation between Knowledge Sharing
and Collectivism.51
Fig. 10.Company C: The Relation between Knowledge Sharing
and Collectivism.52
Fig. 11.Company A: The Relation between Knowledge Sharing
and Motivation.55
Fig. 12.Company B: The Relation between Knowledge Sharing
and Motivation.56
Fig. 13.Company C: The Relation between Knowledge Sharing
and Motivation.57
Fig. 14.Company A, B and C: The Positive Correlation between
Knowledge Sharing and the Collectivist Tendency of a
Company's Corporate Culture.60
Fig. 15.Company A, B and C: The Positive Correlation between
Knowledge Sharing and Employee Motivation.62
Fig. 16.Portfolio of the Correlation between Knowledge Sharing/
Employee Motivation and Knowledge Sharing/Collectivism.63
List of Tables
Table Title Page
Table 1.The Response System.41
Table 2.Questionnaire Statements Measuring the Variable 'Knowledge'.42
Table 3.Questionnaire Statements Measuring the Variable 'Collectivism'.45
Table 4.Questionnaire Statements Measuring the Variable 'Motivation'.47 |
| adam_txt |
Table of Contents
Contents Page
List of Figures.IX
List of Tables.X
List of Abbreviations.XI
Abstract in English.XII
Abstract in German.XIII
Chapter 1
INTRODUCTION
1.1 Preface.1
1.2 The Background of the Concepts of Knowledge Management and
Corporate Culture.2
1.3 The Research Objective.2
1.4 The Research Methodology.4
1.5 The Organisation of the Thesis.5
Chapter 2
SMEs: AN OUTLOOK ON THE DEFINITION PROVIDED BY THE EUROPEAN
UNION
2.1 Preface.7
2.2 The Notion of SME.7
2.2.1 Micro Enterprises.8
2.2.2 Small Enterprises.8
2.3 Criticism on the Definition of SMEs.8
2.4 Conclusion.9
Table of Contents
Chapter 3
THE ISSUES OF KNOWLEDGE AND KNOWLEDGE SHARING IN CONTEXT OF
KNOWLEDGE MANAGEMENT
3.1 Preface.10
3.2 A Philosophical Perspective of Knowledge.11
3.3 The Issue of Knowledge in Context of Data and Information.12
3.3.1 The Issue of Data in Context of Information.12
3.3.2 The Issue of Information in Context of Data and Knowledge.13
3.3.3 Knowledge as a Product of Information and Data.13
3.4 The Dimensions of Knowledge.14
3.4.1 The Tacit Dimension of Knowledge.15
3.4.2 The Explicit Dimension of Knowledge.15
3.5 The Issue of Knowledge Management.16
3.5.1 Knowledge Conversion as Result of Knowledge Sharing.17
3.5.1.1 The First Phase: Socialisation.19
3.5.1.2 The Second Phase: Externalisation.19
3.5.1.3 The Third Phase: Combination.20
3.5.1.4 The Fourth Phase: Internalisation.20
3.5.2 Strategies of Managing Knowledge.21
3.5.2.1 The Codification Strategy.21
3.5.2.2 The Personalisation Strategy.22
3.6 Conclusion. 22
Chapter 4
CORPORATE CULTURE IN CONTEXT OF CULTURE: AN OUTLOOK ON
ASSUMPTIONS ABOUT HUMAN RELATIONS AND HUMAN NATURE
4.1 Preface. 23
4.2 The Origin of the Concept of Culture. 23
4.3 The Issue of Culture. 24
4.4 The Concept of Corporate Culture in Context of Culture. .26
Table of Contents
4.4.1 Shared Assumptions about Human Relations:
Collectivism vs. Individualism.28
4.4.2 Shared Assumptions about Human Nature:
Balancing Theory X and Theory Y.31
4.4.2.1 Theory X: The Rational Economic Man.31
4.4.2.2 Theory Y: The Social Man.32
4.4.2.3 Balancing Theory X and Theory Y: The Complex Man.34
4.5 Conclusion.35
Chapter 5
THE IMPACT OF KNOWLEDGE SHARING ON CORPORATE CULTURE: A CASE
STUDY
5.1 Preface.36
5.2 The Research Objective.36
5.2.1 The Research Participants.37
5.2.2 The Research Hypothesis.37
5.3 The Research Methodology.40
5.4 The Research Design.41
5.4.1 Making 'Knowledge' Measurable.42
5.4.2 Making 'Collectivism' Measurable.44
5.4.3 Making 'Motivation' Measurable.46
5.5 The Research Results:
The Impact of Knowledge Sharing on Corporate Culture.48
5.5.1 The Impact of Knowledge Sharing on Collectivism.48
5.5.1.1 Company A:
Organising and Homing of Conferences and Fairs.48
5.5.1.2 Company B: Hotel and Resorts.50
5.5.1.3 Company C: Spanish Supplier of Metals and Alloys.52
5.5.1.4 Conclusion.54
5.5.2 The Impact of Knowledge Sharing on Motivation.54
5.5.2.1 Company A:
Organising and Homing of Conferences and Fairs.55
Table of Contents
5.5.2.2 Company B: Hotel and Resorts.56
5.5.2.3 Company C: Spanish Supplier of Metals and Alloys.57
5.5.2.4 Conclusion.58
5.5.3 The Research Hypothesis:
The Impact of Knowledge Sharing on Corporate Culture.59
5.5.3.1 The Impact of Knowledge Sharing on Collectivism:
A Comparison between Company A, B and C.59
5.5.3.2 The Impact of Knowledge Sharing on Motivation:
A Comparison between Company A, B and C.61
5.5.3.3 Conclusion.63
Chapter 6
CONCLUSION
6.1 Preface.65
6.2 Consequences of Case Study Research Findings for a Corporate Culture's
Underlying Assumptions about Human Nature.65
6.3 Consequences of Case Study Research Findings for a Corporate Culture's
Underlying Assumptions about Human Relations.66
6.4 Limitations and Future Directions of this Research Project.67
6.4.1 The Conversion of Abstract Variables into Measurable Variables.67
6.4.2 The Problem of the Questionnaire Respondents' Self-Perception.68
6.4.3 Does Knowledge Sharing really Work?.68
6.4.4 The Issue of Corporate Culture.69
6.4.5 How Representative Are the Research Participants?.69
APPENDIX
Chapter 2
Appendix 1.SMEs on the US Market.71
IV
Table of Contents
Chapter 3
Appendix 2.SMEs and Knowledge Management.73
Appendix 3.The Concept of "Ba".75
Chapter 5
Appendix 4.The Questionnaire in English.78
Appendix 5.The Questionnaire in Spanish.80
Appendix 6.The Questionnaire in German.82
Appendix 7.The Covering Letter in English.84
Appendix 8.The Covering Letter in Spanish.85
Appendix 9.The Covering Letter in German.86
Appendix 10.Overview of Questionnaire Statements in English,
German and Spanish.87
Appendix 11.Company A: Research Results.90
Appendix 12.Company A: Research Results:
Weighted Average of Each Questionnaire for Each Variable.91
Appendix 13.Company A: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.92
Appendix 14.Company A: Knowledge - Collectivism: Regression Calculation.92
Appendix 15.Company A: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.93
Appendix 16.Company A: Knowledge - Motivation: Regression Calculation.93
Appendix 17.Company B: Research Results.94
Appendix 18.Company B: Research Results:
Weighted Average of Each Questionnaire for Each Variable.95
Appendix 19.Company B: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.96
Appendix 20.Company B: Knowledge - Collectivism: Regression Calculation.96
Appendix 21.Company B: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.97
Appendix 22.Company B: Knowledge - Motivation: Regression Calculation.97
Appendix 23.Company C: Research Results.98
Table of Contents
Appendix 24.Company C: Research Results:
Weighted Average of Each Questionnaire for Each Variable.98
Appendix 25.Company C: Knowledge - Collectivism:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.99
Appendix 26.Company C: Knowledge - Collectivism: Regression Calculation.99
Appendix 27.Company C: Knowledge - Motivation:
Arithmetic Mean of Y-Coordinates with Same X-Coordinate.100
Appendix28.Company C: Knowledge- Motivation: Regression Calculation.100
Appendix 29.A Comparison between Company A, B and C:
Knowledge - Collectivism (Arithmetic Means).101
Appendix 30.A Comparison between Company A, B and C:
Knowledge - Collectivism: Regression Calculation.101
Appendix 31.A Comparison between Company A, B and C:
Knowledge - Motivation (Arithmetic Means).101
Appendix 32.A Comparison between Company A, B and C:
Knowledge - Motivation: Regression Calculation.102
REFERENCES
VI
List of Figures
Figure Title Page
Fig. 1.The Relation between the Variables.3
Fig. 2.The Nearness to Decision-Making.14
Fig. 3.Overlapping Human, Organisational, and Technological
Factors of KM.17
Fig. 4.Four Modes of Knowledge Conversion: The Knowledge Spiral.18
Fig. 5.Three Levels of Uniqueness in Human Mental Programming.25
Fig. 6.Elements of Organisational Culture.27
Fig. 7.Maslow's Needs Hierarchy Theory.33
Fig. 8.Company A: The Relation between Knowledge Sharing
and Collectivism.49
Fig. 9.Company B: The Relation between Knowledge Sharing
and Collectivism.51
Fig. 10.Company C: The Relation between Knowledge Sharing
and Collectivism.52
Fig. 11.Company A: The Relation between Knowledge Sharing
and Motivation.55
Fig. 12.Company B: The Relation between Knowledge Sharing
and Motivation.56
Fig. 13.Company C: The Relation between Knowledge Sharing
and Motivation.57
Fig. 14.Company A, B and C: The Positive Correlation between
Knowledge Sharing and the Collectivist Tendency of a
Company's Corporate Culture.60
Fig. 15.Company A, B and C: The Positive Correlation between
Knowledge Sharing and Employee Motivation.62
Fig. 16.Portfolio of the Correlation between Knowledge Sharing/
Employee Motivation and Knowledge Sharing/Collectivism.63
List of Tables
Table Title Page
Table 1.The Response System.41
Table 2.Questionnaire Statements Measuring the Variable 'Knowledge'.42
Table 3.Questionnaire Statements Measuring the Variable 'Collectivism'.45
Table 4.Questionnaire Statements Measuring the Variable 'Motivation'.47 |
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| id | DE-604.BV023183923 |
| illustrated | Illustrated |
| index_date | 2024-07-02T20:02:25Z |
| indexdate | 2024-07-20T09:33:39Z |
| institution | BVB |
| isbn | 9783836419765 3836419769 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016370415 |
| oclc_num | 244013874 |
| open_access_boolean | |
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| owner_facet | DE-11 |
| physical | XII, 102 S. graph. Darst. |
| publishDate | 2007 |
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| publishDateSort | 2007 |
| publisher | VDM, Müller |
| record_format | marc |
| spelling | Ihlenfeld, Julia Verfasser aut The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises Julia Ihlenfeld Saarbrücken VDM, Müller 2007 XII, 102 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Corporate culture Knowledge management Small business Management Unternehmenskultur (DE-588)4131484-0 gnd rswk-swf Wissensmanagement (DE-588)4561842-2 gnd rswk-swf Klein- und Mittelbetrieb (DE-588)4031031-0 gnd rswk-swf Klein- und Mittelbetrieb (DE-588)4031031-0 s Wissensmanagement (DE-588)4561842-2 s Unternehmenskultur (DE-588)4131484-0 s DE-604 text/html http://deposit.dnb.de/cgi-bin/dokserv?id=2983453&prov=M&dok_var=1&dok_ext=htm Inhaltstext HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016370415&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ihlenfeld, Julia The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises Corporate culture Knowledge management Small business Management Unternehmenskultur (DE-588)4131484-0 gnd Wissensmanagement (DE-588)4561842-2 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd |
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| title | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises |
| title_auth | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises |
| title_exact_search | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises |
| title_exact_search_txtP | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises |
| title_full | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises Julia Ihlenfeld |
| title_fullStr | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises Julia Ihlenfeld |
| title_full_unstemmed | The impact of knowledge sharing on corporate culture an outlook on small and medium-sized enterprises Julia Ihlenfeld |
| title_short | The impact of knowledge sharing on corporate culture |
| title_sort | the impact of knowledge sharing on corporate culture an outlook on small and medium sized enterprises |
| title_sub | an outlook on small and medium-sized enterprises |
| topic | Corporate culture Knowledge management Small business Management Unternehmenskultur (DE-588)4131484-0 gnd Wissensmanagement (DE-588)4561842-2 gnd Klein- und Mittelbetrieb (DE-588)4031031-0 gnd |
| topic_facet | Corporate culture Knowledge management Small business Management Unternehmenskultur Wissensmanagement Klein- und Mittelbetrieb |
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