Services science: fundamentals, challenges and future developments
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Berlin [u.a.]
Springer
2008
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | VI, 172 S. graph. Darst. |
| ISBN: | 9783540744870 3540744878 |
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Datensatz im Suchindex
| _version_ | 1804137347087859712 |
|---|---|
| adam_text | BERND STAUSS * KAI ENGELMANN
ANJA KREMER * ACHIM LUHN
(EDITORS)
FUNDAMENTALS, CHALLENGES
AND FUTURE DEVELOPMENTS
WITH 23 FIGURES
GER
L
STRATEGY CONSULTANTS
TABLE OF CONTENTS
EDITORIAL 1
BERND STAUSS, KAI ENGELMANN, ANJA KREMER, ACHIM LUHN
PART 1: SERVICES SCIENCE - NECESSITY
AND CONCEPTUAL FUNDAMENTALS 9
SERVICES SCIENCES, MANAGEMENT, AND ENGINEERING (SSME) AND ITS
RELATION TO ACADEMIC DISCIPLINES 11
JIM SPOHRER
SERVICE ENGINEERING - A TRANSDISCIPLINARY APPROACH
IN SERVICE RESEARCH 41
DIETER SPATH, WALTER GANZ, THOMAS MEIREN, BERND BIENZEISLER
PART 2: SERVICES SCIENCE - FOCUS RESEARCH 55
INTERNATIONAL SERVICE RESEARCH - STATUS QUO, DEVELOPMENTS,
AND CONSEQUENCES FOR THE EMERGING SERVICES SCIENCE 57
BERND STAUSS
RESEARCH ON SERVICES: FROM EXPLORING THE RESIDUAL
TO SERVICES SCIENCE ..1 71
METKA STARE, LUIS B. RUBALCABA
SERVICES SCIENCE - A COMPUTER SCIENTIST S PERSPECTIVE 79
MARTIN BICHLER
RESEARCH NEEDS IN THE EUROPEAN SERVICE SECTOR - AN APPLICATION-
ORIENTED PERSPECTIVE 85
WALTER GANZ
PART 3: SERVICES SCIENCE - FOCUS TEACHING 89
THE EVOLUTION AND DISCOVERY OF SERVICES SCIENCE
IN BUSINESS SCHOOLS 91
MARY JO BITNER, STEPHEN W. BROWN
VI
THE PERSPECTIVE OF COMPUTER SCIENCE 103
KLAUS-PETER FAHNRICH, KYRILL MEYER
THE PERSPECTIVE OF ABB AUTOMATION GMBH 111
GERHARD HECKELMANN
THE PERSPECTIVE OF AFSM INTERNATIONAL 115
MARKUS SCHWARZ
PART 4: SERVICES SCIENCE - FOCUS COLLABORATION.... 117
SERVICES SCIENCE - WHERE PRACTICE MEETS THEORY 119
KAI ENGELMANN R
;
SERVICES SCIENCE WITH A FOCUS ON ACADEMIA AND COMPANY
COLLABORATION 137
BO EDVARDSSON, ANDERS GUSTAFSSON
THE PERSPECTIVE OF INFORMATICS 149
TLLO BOHMANN, STEFANIE JAHNER, HELMUT KRCMAR
THE PERSPECTIVE OF SERVICE INDUSTRIES *
THE PERSPECTIVE OF SIEMENS AG 155
ANJA GIESEKE, UWE HERMANN
THE PERSPECTIVE OF IBM DEUTSCHLAND GMBH 163
MATTHIAS K. HARTMANN
THE AUTHORS . 169
|
| adam_txt |
BERND STAUSS * KAI ENGELMANN
ANJA KREMER * ACHIM LUHN
(EDITORS)
FUNDAMENTALS, CHALLENGES
AND FUTURE DEVELOPMENTS
WITH 23 FIGURES
GER
L
STRATEGY CONSULTANTS
TABLE OF CONTENTS
EDITORIAL 1
BERND STAUSS, KAI ENGELMANN, ANJA KREMER, ACHIM LUHN
PART 1: SERVICES SCIENCE - NECESSITY
AND CONCEPTUAL FUNDAMENTALS 9
SERVICES SCIENCES, MANAGEMENT, AND ENGINEERING (SSME) AND ITS
RELATION TO ACADEMIC DISCIPLINES 11
JIM SPOHRER
SERVICE ENGINEERING - A TRANSDISCIPLINARY APPROACH
IN SERVICE RESEARCH 41
DIETER SPATH, WALTER GANZ, THOMAS MEIREN, BERND BIENZEISLER
PART 2: SERVICES SCIENCE - FOCUS RESEARCH 55
INTERNATIONAL SERVICE RESEARCH - STATUS QUO, DEVELOPMENTS,
AND CONSEQUENCES FOR THE EMERGING SERVICES SCIENCE 57
BERND STAUSS
RESEARCH ON SERVICES: FROM EXPLORING THE "RESIDUAL"
TO SERVICES SCIENCE .1 71
METKA STARE, LUIS B. RUBALCABA
SERVICES SCIENCE - A COMPUTER SCIENTIST'S PERSPECTIVE 79
MARTIN BICHLER
RESEARCH NEEDS IN THE EUROPEAN SERVICE SECTOR - AN APPLICATION-
ORIENTED PERSPECTIVE 85
WALTER GANZ
PART 3: SERVICES SCIENCE - FOCUS TEACHING 89
THE EVOLUTION AND DISCOVERY OF SERVICES SCIENCE
IN BUSINESS SCHOOLS 91
MARY JO BITNER, STEPHEN W. BROWN
VI
THE PERSPECTIVE OF COMPUTER SCIENCE 103
KLAUS-PETER FAHNRICH, KYRILL MEYER
THE PERSPECTIVE OF ABB AUTOMATION GMBH 111
GERHARD HECKELMANN
THE PERSPECTIVE OF AFSM INTERNATIONAL 115
MARKUS SCHWARZ
PART 4: SERVICES SCIENCE - FOCUS COLLABORATION. 117
SERVICES SCIENCE - WHERE PRACTICE MEETS THEORY 119'
KAI ENGELMANN R
;
SERVICES SCIENCE WITH A FOCUS ON ACADEMIA AND COMPANY
COLLABORATION 137
BO EDVARDSSON, ANDERS GUSTAFSSON
THE PERSPECTIVE OF INFORMATICS 149
TLLO BOHMANN, STEFANIE JAHNER, HELMUT KRCMAR
THE PERSPECTIVE OF SERVICE INDUSTRIES *
THE PERSPECTIVE OF SIEMENS AG 155
ANJA GIESEKE, UWE HERMANN
THE PERSPECTIVE OF IBM DEUTSCHLAND GMBH 163
MATTHIAS K. HARTMANN
THE AUTHORS .\ 169 |
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| index_date | 2024-07-02T19:41:48Z |
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| spelling | Services science fundamentals, challenges and future developments Bernd Stauss ... (ed.) Berlin [u.a.] Springer 2008 VI, 172 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Service industries Research Europe Congresses Dienstleistungssektor (DE-588)4012183-5 gnd rswk-swf Dienstleistung (DE-588)4012178-1 gnd rswk-swf Disziplin Wissenschaft (DE-588)4192674-2 gnd rswk-swf Europa (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)1071861417 Konferenzschrift gnd-content Dienstleistungssektor (DE-588)4012183-5 s Dienstleistung (DE-588)4012178-1 s Disziplin Wissenschaft (DE-588)4192674-2 s DE-604 b DE-604 Stauss, Bernd 1947- Sonstige (DE-588)109330889 oth DNB Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016295974&sequence=000001&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Services science fundamentals, challenges and future developments Service industries Research Europe Congresses Dienstleistungssektor (DE-588)4012183-5 gnd Dienstleistung (DE-588)4012178-1 gnd Disziplin Wissenschaft (DE-588)4192674-2 gnd |
| subject_GND | (DE-588)4012183-5 (DE-588)4012178-1 (DE-588)4192674-2 (DE-588)4143413-4 (DE-588)1071861417 |
| title | Services science fundamentals, challenges and future developments |
| title_auth | Services science fundamentals, challenges and future developments |
| title_exact_search | Services science fundamentals, challenges and future developments |
| title_exact_search_txtP | Services science fundamentals, challenges and future developments |
| title_full | Services science fundamentals, challenges and future developments Bernd Stauss ... (ed.) |
| title_fullStr | Services science fundamentals, challenges and future developments Bernd Stauss ... (ed.) |
| title_full_unstemmed | Services science fundamentals, challenges and future developments Bernd Stauss ... (ed.) |
| title_short | Services science |
| title_sort | services science fundamentals challenges and future developments |
| title_sub | fundamentals, challenges and future developments |
| topic | Service industries Research Europe Congresses Dienstleistungssektor (DE-588)4012183-5 gnd Dienstleistung (DE-588)4012178-1 gnd Disziplin Wissenschaft (DE-588)4192674-2 gnd |
| topic_facet | Service industries Research Europe Congresses Dienstleistungssektor Dienstleistung Disziplin Wissenschaft Europa Aufsatzsammlung Konferenzschrift |
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