Six sigma workbook for dummies:
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Hoboken, NJ
Wiley
2006
|
| Schriftenreihe: | For dummies
|
| Schlagworte: | |
| Online-Zugang: | Contributor biographical information Publisher description Table of contents only Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | xii, 296 p. ill. 28 cm |
| ISBN: | 0470045191 9780470045190 |
Internformat
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| 245 | 1 | 0 | |a Six sigma workbook for dummies |c by Craig Gygi ; Bruce Williams ; Terry Gustafson |
| 264 | 1 | |a Hoboken, NJ |b Wiley |c 2006 | |
| 300 | |a xii, 296 p. |b ill. |c 28 cm | ||
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Datensatz im Suchindex
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| adam_text | Contents at a Glance
Introduction................................................................................./
Part 1: Getting Started in Six Sigma...............................................5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation..........................................................7
Chapter 2: Forming a Six Sigma Initiative................................................................................................13
Chapter 3: Leading and Managing a Six Sigma Initiative.......................................................................27
Part 11: Defining a Six Sigma Project...........................................43
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project...........................................45
Chapter 5: Brainstorming the Inputs to Your Process...........................................................................53
Chapter 6: Prioritizing Which Inputs to Address...................................................................................69
Part 111: Mastering Measuring.....................................................85
Chapter 7: Categorizing Data and Calculating Measures of Variation.................................................87
Chapter 8: A Picture s Worth 1,000 Words: Measuring with Charts and Graphs.............................107
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly....................................129
Part IV: Assessing the Right Approach to l/our Analysis..............//$ 7
Chapter 10: Mastering Measurement System Analysis (MSA)...........................................................143
Chapter 11: Capability: Matching Performance to Need.....................................................................155
Chapter 12: Narrowing Your Inputs with Confidence..........................................................................169
Part V: Improving and Controlling.............................................183
Chapter 13: Quantifying Variable Relationships...................................................................................185
Chapter 14: Planning and Conducting 2* Factorial Experiments.......................................................209
Chapter 15: Constructing Control Plans and Charts...........................................................................239
Part VI: The Part of Tens...........................................................281
Chapter 16: Ten Implementation Myths of Six Sigma..........................................................................283
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully.................................................287
Index.........................................................................-.............291
Table of Contents
Introduction................................................................................. /
About This Book.........................................................................................................................1
Conventions Used in This Book...............................................................................................2
What You re Not to Read...........................................................................................................2
Foolish Assumptions.................................................................................................................2
How This Book Is Organized.....................................................................................................2
Part I: Getting Started in Six Sigma................................................................................2
Part II: Defining a Six Sigma Project...............................................................................3
Part III: Mastering Measuring..........................................................................................3
Part IV: Assessing the Right Approach to Your Analysis............................................3
Part V: Improving and Controlling.................................................................................3
Part VI: The Part of Tens.................................................................................................4
Icons Used in This Book............................................................................................................4
Where to Go from Here..............................................................................................................4
Part h Getting Started in Six Sigma...............................................5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation.................................7
Recognizing Variation around You...........................................................................................7
Evaluating Variation and Business Performance with Y = f(X) + f.......................................9
Breaking down Y = f(X) + f to a simple process............................................................9
Applying Y = f(X) + f: A practice example.....................................................................9
Assessing the Impact of Variation on Business Performance............................................11
Chapter 2: Forming a Six Sigma Initiative........................................................................13
Planning Your Key Business Objectives (KBOs)..................................................................13
Establishing a KBO checklist........................................................................................14
Verifying your process alignment.................................................................................15
Determining the Proper Training Program...........................................................................16
Who will manage the training program?.....................................................................16
Finding the expertise within your organization.........................................................16
Scoping the training program.......................................................................................17
Recognizing cultural predisposition............................................................................19
Defining the training plan..............................................................................................20
Deciding Who Will Conduct the Training..............................................................................21
Teaming for Success: Shopping for Your Implementation Partners..................................24
Pricing and Contracting Approaches....................................................................................26
Chapter 3: Leading and Managing a Six Sigma Initiative.............................................27
Selecting Your Leadership Team............................................................................................27
Approaching the selection process.............................................................................27
Go, team: Unifying individuals to create a team.........................................................30
Implementing Your Communications Plan...........................................................................31
Understanding the two communications plans.........................................................31
Elements of your communications plan......................................................................31
What s to communicate?...............................................................................................32
Who does the communicating?....................................................................................33
Timing is everything......................................................................................................36
Six Sigma Workbook For Dummies
Using communications tools........................................................................................36
Where, oh, where have the communications gone?..................................................36
Writing your communications plans............................................................................38
Selecting Software Products and Integrating Information Technology Architectures.......39
Yours, mine, or ours: Platform questions...................................................................39
Practitioner tools...........................................................................................................40
Management tools..........................................................................................................40
Enterprise Integration, SOA, and BPM.........................................................................41
Defining and Implementing Your Management Plan............................................................41
Part 11: Defining a Six Sigma Project
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project.................45
Getting Project Ideas by Using the Business Case Writing Tool........................................45
Prioritizing and Aligning Projects with Business-Customer-Process Scorecards............46
Project Definition I: Writing a Problem Statement...............................................................48
Project Definition II: Writing an Objective Statement..........................................................49
Launching a Project.................................................................................................................51
Solutions to Defining a Six Sigma Project..............................................................................52
Chapter 5: Brainstorming the Inputs to Your Process....................................................53
All Together Now: Brainstorming with Your Team to Create Affinity Diagrams..............53
Dem Bones: Creating Fishbone Diagrams.............................................................................57
Examining Your Processes with Process Flow Maps...........................................................60
Finding Critical Fruit in the CT Tree......................................................................................62
Solutions to Brainstorming the Inputs Problems................................................................65
Chapter 6: Prioritizing Which Inputs to Address............................................................69
Weeding and Pruning the Input Garden: Using Pareto Diagrams......................................69
Cementing the Foundation: Creating SIPOC Diagrams........................................................71
Untangling Webs: Creating a Cause-and-Effect Matrix........................................................73
Performing a Failure Modes Effects Analysis (FMEA).........................................................76
Solutions to Prioritizing Inputs Problems.............................................................................80
Part HI: Mastering Measuring......................................................85
Chapter 7: Categorizing Data and Calculating Measures of Variation.......................87
Differentiating Data Types......................................................................................................87
Calculating Measures of Variation Location.........................................................................89
Variety Is the Spice of Life: Measuring Variation Spread.....................................................92
Time Warp: Separating Short-Term and Long-Term Variation............................................94
Solutions to Categorizing Data and Calculating Measures of Variation Problems........100
Chapter 8: A Picture s Worth 1,000 Words: Measuring with Charts and Graphs....107
Putting Dot Plots or Histograms to Use..............................................................................107
Setting Up Box and Whisker Plots.......................................................................................110
Seeing Spots: Using Scatter Plots.........................................................................................114
Hindsight Is 20/20: Using Process Behavior or Time Series Charts................................119
Solutions to Exercises for Yields and Defects Problems...................................................121
Table of Contents
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly...........129
Get Real: Creating Realistic Specifications.........................................................................129
Getting It Right the First Time: Calculating First Time Yield (FTY).................................131
Rolling Many into One: Calculating Rolled Throughput Yield (RTY)..............................132
How Bad Is It, Doc? Calculating Defect Rates..................................................................134
What s Missing? Linking Yield to Defects............................................................................136
Solutions to Yield and Defects Problems............................................................................138
Part IV: Assessing the Right Approach to lour Analysis...............74 /
Chapter 10: Mastering Measurement System Analysis (MSA)..................................143
Your Basic Sanity Check: Auditing Measurement Systems...............................................143
Do We Agree? Performing an Attribute Measurement System Analysis ........................146
Gauging Gages: Analyzing Continuous Variable Measurement Systems........................150
Solutions to MSA Problems..................................................................................................153
Chapter 11: Capability: Matching Performance to Need.............................................155
Calculating and Interpreting Sigma (Z) Scores...................................................................155
Shift Happens: Transforming Between Short- and Long-Term Performance..................158
Calculating and Interpreting Capability Indices.................................................................160
Prescribing an Improvement Plan........................................................................................160
Solutions to Capability Problems.........................................................................................165
Chapter 12: Narrowing Your Inputs with Confidence..................................................169
Creating Confidence Intervals for Means............................................................................170
Calculating Confidence Intervals for Standard Deviations...............................................173
Four Out of Five Recommend: Using Confidence Intervals for Proportions..................176
Solutions to Narrowing Inputs Problems............................................................................179
Part V: Improving and Controlling..............................................183
Chapter 13: Quantifying Variable Relationships...........................................................185
Quantifying Correlation between Variables........................................................................185
Fitting Lines to Variable Relationships................................................................................190
Assessing the Adequacy of a Fitted Line............................................................................192
Solutions to Quantifying Variable Relationships Problems..............................................197
Chapter 14: Planning and Conducting 2* Factorial Experiments...............................209
Don t Be a Frankenstein: Planning Experiments................................................................209
Managing Those Pesky Nuisance Variables........................................................................212
Calculating Main Effects........................................................................................................214
Calculating Interaction Effects.............................................................................................219
Determining Which Effects Are Significant.........................................................................224
The Ultimate Power Trip: Forming Y = f(X) Equations......................................................227
Solutions to 2* Factorial Experiment Problems..................................................................229
Chapter 15: Constructing Control Plans and Charts.....................................................239
Doing the Poka-Yoke: Mistake-Proofing Products or Processes......................................239
Forming Control Plans to Maintain Your Improvements..................................................241
Selecting the Right Control Chart for Your Situation........................................................242
Interpreting Your Control Charts.........................................................................................245
Six Sigma Workbook For Dummies
Constructing an Individuals and Moving Range (1-MR) Chart..........................................249
Raising the Bar for Small Samples: Averages and Ranges (X-R) Charts.........................252
Making a p Chart for Your Attribute Data...........................................................................256
Creating a u Chart for Your Attribute Data.........................................................................260
Solutions to Control Plan and Chart Problems..................................................................265
Part VI: The Part of Tens...........................................................281
Chapter 16: Ten Implementation Myths of Six Sigma..................................................283
Six Sigma Is about Achieving Six Sigma ...........................................................................283
Six Sigma Will Make Us Start All Over Again with Something Different..........................284
Six Sigma Stifles Creativity....................................................................................................284
Modeling Processes Is Too Complicated and Doesn t Go Anywhere..............................284
Six Sigma Is Another Program of the Month ...................................................................285
Six Sigma Is Just a Quick-hit, Cost-Reduction Initiative....................................................285
Six Sigma Is Too Onerous and Prescriptive........................................................................285
You Can t Implement Six Sigma Yourself.............................................................................285
The Six Sigma Approach Is Way Too Expensive and Disruptive......................................286
If You re Not Doing Black Belt Projects, You re Not Really Doing Six Sigma..................286
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully......................287
Properly Scoping Your Project.............................................................................................287
Anticipating Scope Creepy-Crawlies....................................................................................287
Charting the Entire Course...................................................................................................288
Making Sure the Right People Are Aboard..........................................................................288
Remembering That Short Is Sweet.......................................................................................288
Setting Achievable Goals.......................................................................................................289
Communicating for Success.................................................................................................289
Satisfying the Stakeholders...................................................................................................289
Maintaining Active and Unwavering Support.....................................................................289
Applying Formal Project Management................................................................................290
Index.......................................................................................291
|
| adam_txt |
Contents at a Glance
Introduction./
Part 1: Getting Started in Six Sigma.5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation.7
Chapter 2: Forming a Six Sigma Initiative.13
Chapter 3: Leading and Managing a Six Sigma Initiative.27
Part 11: Defining a Six Sigma Project.43
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project.45
Chapter 5: Brainstorming the Inputs to Your Process.53
Chapter 6: Prioritizing Which Inputs to Address.69
Part 111: Mastering Measuring.85
Chapter 7: Categorizing Data and Calculating Measures of Variation.87
Chapter 8: A Picture's Worth 1,000 Words: Measuring with Charts and Graphs.107
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly.129
Part IV: Assessing the Right Approach to l/our Analysis.//$ 7
Chapter 10: Mastering Measurement System Analysis (MSA).143
Chapter 11: Capability: Matching Performance to Need.155
Chapter 12: Narrowing Your Inputs with Confidence.169
Part V: Improving and Controlling.183
Chapter 13: Quantifying Variable Relationships.185
Chapter 14: Planning and Conducting 2* Factorial Experiments.209
Chapter 15: Constructing Control Plans and Charts.239
Part VI: The Part of Tens.281
Chapter 16: Ten Implementation Myths of Six Sigma.283
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully.287
Index.-.291
Table of Contents
Introduction. /
About This Book.1
Conventions Used in This Book.2
What You're Not to Read.2
Foolish Assumptions.2
How This Book Is Organized.2
Part I: Getting Started in Six Sigma.2
Part II: Defining a Six Sigma Project.3
Part III: Mastering Measuring.3
Part IV: Assessing the Right Approach to Your Analysis.3
Part V: Improving and Controlling.3
Part VI: The Part of Tens.4
Icons Used in This Book.4
Where to Go from Here.4
Part h Getting Started in Six Sigma.5
Chapter 1: Getting Ready for Six Sigma: The Effects of Variation.7
Recognizing Variation around You.7
Evaluating Variation and Business Performance with Y = f(X) + f.9
Breaking down Y = f(X) + f to a simple process.9
Applying Y = f(X) + f: A practice example.9
Assessing the Impact of Variation on Business Performance.11
Chapter 2: Forming a Six Sigma Initiative.13
Planning Your Key Business Objectives (KBOs).13
Establishing a KBO checklist.14
Verifying your process alignment.15
Determining the Proper Training Program.16
Who will manage the training program?.16
Finding the expertise within your organization.16
Scoping the training program.17
Recognizing cultural predisposition.19
Defining the training plan.20
Deciding Who Will Conduct the Training.21
Teaming for Success: Shopping for Your Implementation Partners.24
Pricing and Contracting Approaches.26
Chapter 3: Leading and Managing a Six Sigma Initiative.27
Selecting Your Leadership Team.27
Approaching the selection process.27
Go, team: Unifying individuals to create a team.30
Implementing Your Communications Plan.31
Understanding the two communications plans.31
Elements of your communications plan.31
What's to communicate?.32
Who does the communicating?.33
Timing is everything.36
Six Sigma Workbook For Dummies
Using communications tools.36
Where, oh, where have the communications gone?.36
Writing your communications plans.38
Selecting Software Products and Integrating Information Technology Architectures.39
Yours, mine, or ours: Platform questions.39
Practitioner tools.40
Management tools.40
Enterprise Integration, SOA, and BPM.41
Defining and Implementing Your Management Plan.41
Part 11: Defining a Six Sigma Project
Chapter 4: Putting the Right Foot Forward: Defining a Six Sigma Project.45
Getting Project Ideas by Using the Business Case Writing Tool.45
Prioritizing and Aligning Projects with Business-Customer-Process Scorecards.46
Project Definition I: Writing a Problem Statement.48
Project Definition II: Writing an Objective Statement.49
Launching a Project.51
Solutions to Defining a Six Sigma Project.52
Chapter 5: Brainstorming the Inputs to Your Process.53
All Together Now: Brainstorming with Your Team to Create Affinity Diagrams.53
Dem Bones: Creating Fishbone Diagrams.57
Examining Your Processes with Process Flow Maps.60
Finding Critical Fruit in the CT Tree.62
Solutions to Brainstorming the Inputs Problems.65
Chapter 6: Prioritizing Which Inputs to Address.69
Weeding and Pruning the Input Garden: Using Pareto Diagrams.69
Cementing the Foundation: Creating SIPOC Diagrams.71
Untangling Webs: Creating a Cause-and-Effect Matrix.73
Performing a Failure Modes Effects Analysis (FMEA).76
Solutions to Prioritizing Inputs Problems.80
Part HI: Mastering Measuring.85
Chapter 7: Categorizing Data and Calculating Measures of Variation.87
Differentiating Data Types.87
Calculating Measures of Variation Location.89
Variety Is the Spice of Life: Measuring Variation Spread.92
Time Warp: Separating Short-Term and Long-Term Variation.94
Solutions to Categorizing Data and Calculating Measures of Variation Problems.100
Chapter 8: A Picture's Worth 1,000 Words: Measuring with Charts and Graphs.107
Putting Dot Plots or Histograms to Use.107
Setting Up Box and Whisker Plots.110
Seeing Spots: Using Scatter Plots.114
Hindsight Is 20/20: Using Process Behavior or Time Series Charts.119
Solutions to Exercises for Yields and Defects Problems.121
Table of Contents
Chapter 9: Yield and Defects: Calculating the Good, the Bad, and the Ugly.129
Get Real: Creating Realistic Specifications.129
Getting It Right the First Time: Calculating First Time Yield (FTY).131
Rolling Many into One: Calculating Rolled Throughput Yield (RTY).132
"How Bad Is It, Doc?" Calculating Defect Rates.134
What's Missing? Linking Yield to Defects.136
Solutions to Yield and Defects Problems.138
Part IV: Assessing the Right Approach to \lour Analysis.74 /
Chapter 10: Mastering Measurement System Analysis (MSA).143
Your Basic Sanity Check: Auditing Measurement Systems.143
Do We Agree? Performing an Attribute Measurement System Analysis .146
Gauging Gages: Analyzing Continuous Variable Measurement Systems.150
Solutions to MSA Problems.153
Chapter 11: Capability: Matching Performance to Need.155
Calculating and Interpreting Sigma (Z) Scores.155
Shift Happens: Transforming Between Short- and Long-Term Performance.158
Calculating and Interpreting Capability Indices.160
Prescribing an Improvement Plan.160
Solutions to Capability Problems.165
Chapter 12: Narrowing Your Inputs with Confidence.169
Creating Confidence Intervals for Means.170
Calculating Confidence Intervals for Standard Deviations.173
Four Out of Five Recommend: Using Confidence Intervals for Proportions.176
Solutions to Narrowing Inputs Problems.179
Part V: Improving and Controlling.183
Chapter 13: Quantifying Variable Relationships.185
Quantifying Correlation between Variables.185
Fitting Lines to Variable Relationships.190
Assessing the Adequacy of a Fitted Line.192
Solutions to Quantifying Variable Relationships Problems.197
Chapter 14: Planning and Conducting 2* Factorial Experiments.209
Don't Be a Frankenstein: Planning Experiments.209
Managing Those Pesky Nuisance Variables.212
Calculating Main Effects.214
Calculating Interaction Effects.219
Determining Which Effects Are Significant.224
The Ultimate Power Trip: Forming Y = f(X) Equations.227
Solutions to 2* Factorial Experiment Problems.229
Chapter 15: Constructing Control Plans and Charts.239
Doing the Poka-Yoke: Mistake-Proofing Products or Processes.239
Forming Control Plans to Maintain Your Improvements.241
Selecting the Right Control Chart for Your Situation.242
Interpreting Your Control Charts.245
Six Sigma Workbook For Dummies
Constructing an Individuals and Moving Range (1-MR) Chart.249
Raising the Bar for Small Samples: Averages and Ranges (X-R) Charts.252
Making a p Chart for Your Attribute Data.256
Creating a u Chart for Your Attribute Data.260
Solutions to Control Plan and Chart Problems.265
Part VI: The Part of Tens.281
Chapter 16: Ten Implementation Myths of Six Sigma.283
Six Sigma Is about Achieving "Six Sigma".283
Six Sigma Will Make Us Start All Over Again with Something Different.284
Six Sigma Stifles Creativity.284
Modeling Processes Is Too Complicated and Doesn't Go Anywhere.284
Six Sigma Is Another "Program of the Month".285
Six Sigma Is Just a Quick-hit, Cost-Reduction Initiative.285
Six Sigma Is Too Onerous and Prescriptive.285
You Can't Implement Six Sigma Yourself.285
The Six Sigma Approach Is Way Too Expensive and Disruptive.286
If You're Not Doing Black Belt Projects, You're Not Really Doing Six Sigma.286
Chapter 17: Ten Tips for Finishing a Six Sigma Project Successfully.287
Properly Scoping Your Project.287
Anticipating Scope Creepy-Crawlies.287
Charting the Entire Course.288
Making Sure the Right People Are Aboard.288
Remembering That Short Is Sweet.288
Setting Achievable Goals.289
Communicating for Success.289
Satisfying the Stakeholders.289
Maintaining Active and Unwavering Support.289
Applying Formal Project Management.290
Index.291 |
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| author | Gygi, Craig Williams, Bruce Gustafson, Terry |
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| dewey-search | 658.4013 |
| dewey-sort | 3658.4013 |
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| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| format | Book |
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| id | DE-604.BV023069692 |
| illustrated | Illustrated |
| index_date | 2024-07-02T19:32:28Z |
| indexdate | 2024-07-09T21:10:17Z |
| institution | BVB |
| isbn | 0470045191 9780470045190 |
| language | English |
| lccn | 2006927762 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016272852 |
| oclc_num | 73513107 |
| open_access_boolean | |
| owner | DE-703 |
| owner_facet | DE-703 |
| physical | xii, 296 p. ill. 28 cm |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Wiley |
| record_format | marc |
| series2 | For dummies |
| spelling | Gygi, Craig Verfasser (DE-588)130477273 aut Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson Hoboken, NJ Wiley 2006 xii, 296 p. ill. 28 cm txt rdacontent n rdamedia nc rdacarrier For dummies Includes index. Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement (DE-588)4219057-5 gnd rswk-swf Qualitätskontrolle (DE-588)4047968-7 gnd rswk-swf Qualitätskontrolle (DE-588)4047968-7 s DE-604 Qualitätsmanagement (DE-588)4219057-5 s Williams, Bruce Verfasser aut Gustafson, Terry Verfasser aut http://www.loc.gov/catdir/enhancements/fy0740/2006927762-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0740/2006927762-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0740/2006927762-t.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016272852&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Gygi, Craig Williams, Bruce Gustafson, Terry Six sigma workbook for dummies Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| subject_GND | (DE-588)4219057-5 (DE-588)4047968-7 |
| title | Six sigma workbook for dummies |
| title_auth | Six sigma workbook for dummies |
| title_exact_search | Six sigma workbook for dummies |
| title_exact_search_txtP | Six sigma workbook for dummies |
| title_full | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
| title_fullStr | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
| title_full_unstemmed | Six sigma workbook for dummies by Craig Gygi ; Bruce Williams ; Terry Gustafson |
| title_short | Six sigma workbook for dummies |
| title_sort | six sigma workbook for dummies |
| topic | Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätskontrolle (DE-588)4047968-7 gnd |
| topic_facet | Six sigma (Quality control standard) Quality control Standards Qualitätsmanagement Qualitätskontrolle |
| url | http://www.loc.gov/catdir/enhancements/fy0740/2006927762-b.html http://www.loc.gov/catdir/enhancements/fy0740/2006927762-d.html http://www.loc.gov/catdir/enhancements/fy0740/2006927762-t.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016272852&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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