Contemporary logistics:
Gespeichert in:
| Hauptverfasser: | , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Pearson Prentice Hall
2008
|
| Ausgabe: | 9. ed., internat. ed. |
| Schlagworte: | |
| Online-Zugang: | Table of contents only Inhaltsverzeichnis |
| Beschreibung: | XVI, 415 S. Ill., graph. Darst., Kt. |
| ISBN: | 0132061201 9780132061209 |
Internformat
MARC
| LEADER | 00000nam a2200000zc 4500 | ||
|---|---|---|---|
| 001 | BV023061901 | ||
| 003 | DE-604 | ||
| 005 | 20080222 | ||
| 007 | t | ||
| 008 | 071221s2008 xxuabd| |||| 00||| eng d | ||
| 010 | |a 2007018606 | ||
| 020 | |a 0132061201 |9 0-13-206120-1 | ||
| 020 | |a 9780132061209 |9 978-0-13-206120-9 | ||
| 035 | |a (OCoLC)124036298 | ||
| 035 | |a (DE-599)DNB 2007018606 | ||
| 040 | |a DE-604 |b ger |e aacr | ||
| 041 | 0 | |a eng | |
| 044 | |a xxu |c US | ||
| 049 | |a DE-11 |a DE-526 |a DE-2070s | ||
| 050 | 0 | |a HF5415.6 | |
| 082 | 0 | |a 658.5 | |
| 084 | |a QP 530 |0 (DE-625)141897: |2 rvk | ||
| 100 | 1 | |a Murphy, Paul Regis |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Contemporary logistics |c Paul R. Murphy, Donald F. Wood |
| 250 | |a 9. ed., internat. ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Pearson Prentice Hall |c 2008 | |
| 300 | |a XVI, 415 S. |b Ill., graph. Darst., Kt. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 4 | |a Physical distribution of goods | |
| 650 | 4 | |a Business logistics | |
| 650 | 0 | 7 | |a Distributionslogistik |0 (DE-588)4150252-8 |2 gnd |9 rswk-swf |
| 655 | 7 | |8 1\p |0 (DE-588)4123623-3 |a Lehrbuch |2 gnd-content | |
| 689 | 0 | 0 | |a Distributionslogistik |0 (DE-588)4150252-8 |D s |
| 689 | 0 | |5 DE-604 | |
| 700 | 1 | |a Wood, Donald F. |e Verfasser |4 aut | |
| 856 | 4 | |u http://www.loc.gov/catdir/toc/ecip0717/2007018606.html |3 Table of contents only | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016265137&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-016265137 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804137300034060288 |
|---|---|
| adam_text | Contents
Preface xiv
PARTI: OVERVIEW OF LOGISTICS 1
CHAPTER 1 LOGISTICS AND THE SUPPLY CHAIN
Economic Impacts of Logistics 3
Logistics: What It Is 5
The Increased Importance of Logistics 7
A Reduction in Economic Regulation 7
Changes in Consumer Behavior 8
Technological Advances 9
The Growing Power of Retailers 10
Globalization of Trade 10
The Systems and Total Cost Approaches to Logistics 10
Logistical Relationships within the Firm 13
Finance 14
Marketing 14
Production 18
Marketing Channels 19
Activities in the Logistical Channel 22
Customer Service 22
Demand Forecasting 23
Facility Location Decisions 23
Industrial Packaging 23
Inventory Management 23
Materials Handling 23
Order Management 23
Parts and Service Support 23
Production Scheduling 24
Procurement 24
Returned Products 24
Salvage and Scrap Disposal 24
Transportation Management 24
Warehousing Management 24
VI Contents
Logistics Careers 25
Summary 25
Questions for Discussion and Review 25
Suggested Readings 26
Case 1-1 Sudsy Soap, Inc. 27
Case 1-2 Kiddieland and the Super Gym 28
Appendix 1 Logistics Professional Organizations 30
CHAPTER 2 THE SUPPLY CHAIN MANAGEMENT
CONCEPT 32
Key Attributes of Supply Chain Management 36
Customer Power 36
Long-Term Orientation 38
Leveraging Technology 38
Enhanced Communication across Organizations 39
Inventory Control 39
Interorganizational Collaboration 40
Barriers to Supply Chain Management 41
Regulatory and Political Considerations 42
Lack of Top Management Commitment 42
Reluctance to Share, or Use, Relevant Information 42
Incompatible Information Systems 43
Incompatible Corporate Cultures 43
Globalization 44
Supply Chain Management and Integration 44
Third-Party Logistics 45
Supply Chain Software 47
Summary 48
Questions for Discussion and Review 48
Suggested Readings 49
Case 2-1 Johnson Toy Company 50
Case 2-2 Wyomo Grocery Buyers Cooperative 54
CHAPTER 3 LOGISTICS AND INFORMATION
TECHNOLOGY 57
General Types of Information Management Systems 59
Office Automation System 59
Communication System 60
Transaction Processing System (TPS) 61
Management Information System (MIS) and Executive Information
System (EIS) 63
Decision Support Systems (DSS) 65
Enterprise System 67
Contents VJi
Electronic Commerce and Logistics 68
Summary 71
Questions for Discussion and Review 71
Suggested Readings 72
Case 3-1 Sports Car Care 73
Case 3-2 Just-in-Time in Kalamazoo 74
PART II: ELEMENTS OF LOGISTICS SYSTEMS 79
CHAPTER 4 DEMAND MANAGEMENT, ORDER
MANAGEMENT, AND CUSTOMER
SERVICE 80
Demand Management 82
Demand Forecasting Models 82
Demand Forecasting Issues 83
Order Management 84
Order Transmittal 85
Order Processing 88
Order Picking and Assembly 90
Order Delivery 91
Customer Service 91
Time 93
Dependability 93
Communication 93
Convenience 94
Establishing Customer Service Objectives 94
Measuring and Controlling Customer Service 96
Service Failure and Service Recovery 98
Summary 99
Questions for Discussion and Review 99
Suggested Readings 100
Case 4-1 Cheezy Wheezy 101
Case 4-2 Handy Andy, Inc. 103
CHAPTER 5 PROTECTIVE PACKAGING
AND MATERIALS HANDLING 106
Product Characteristics 107
Hazardous Cargo 109
Packaging 109
Promotional Functions of Packaging 110
Protective Functions of Packaging 110
Labeling 114
Viii Contents
Package Testing and Monitoring 117
Environmental Protection 118
Metric System 120
Unit Loads in Materials Handling 121
The Unit Load Platform 122
Beyond the Unit Load 124
Materials Handling 126
Materials Handling Principles 128
Materials Handling Equipment 129
Summary 130
Questions for Discussion and Review 131
Suggested Readings 131
Case 5-1 Let There Be Light Lamp Shade Company 132
CHAPTER 6 TRANSPORTATION 134
Transportation Modes 137
Airfreight 138
Motor Carriers 139
Pipelines 141
Railroads 142
Water 143
Intermodal Transportation 144
Transportation Specialists 146
Transportation Regulation 148
Environmental Regulation 148
Safety Regulation 148
Economic Regulation 149
Legal Classification of Carriers 150
Summary 152
Questions for Discussion and Review 152
Suggested Readings 153
Case 6-1 Boone Shoe Company 153
CHAPTER 7 TRANSPORTATION MANAGEMENT 159
Rate (Pricing) Considerations 161
Rate Determination 161
Rate and Service Negotiations 167
Modal and Carrier Selection 167
Documentation 169
Bill of Lading 169
Freight Bill 171
Freight Claims 172
Contents X
Making and Receiving Shipments 174
Consolidating Small Shipments 174
Demurrage and Detention 176
Diversion and Reconsignment 176
Routing 177
Tracing and Expediting 179
Transportation Management Systems 179
Transportation Service Quality 180
Summary 180
Questions for Discussion and Review 180
Suggested Readings 181
Case 7-1 Chippy Potato Chip Company 182
Case 7-2 Nurnberg Augsburg Maschinenwerke (N.A.M.) 183
CHAPTER 8 DISTRIBUTION CENTER, WAREHOUSE,
AND PLANT LOCATION 187
Determining the Number of Facilities 191
General Factors Influencing Facility Location 193
Natural Resources 193
Population Characteristics —Market for Goods 194
Population Characteristics—Labor 194
Taxes and Subsidies 196
Transportation Considerations 197
Proximity to Key Suppliers 199
Trade Patterns 199
Quality-of-Life Considerations 200
Locating in Other Countries 200
Specialized Location Characteristics 201
Free Trade Zones 202
Finding the Lowest-Cost Location 202
Grid Systems 202
Locating Inside Another Firm s Existing Channels 205
Facility Relocation and Facility Closing 205
Summary 207
Questions for Discussion and Review 207
Suggested Readings 208
Case 8-1 Aero Marine Logistics 208
Case 8-2 Alberta Highway Department, Region VI 212
CHAPTER 9 INVENTORY MANAGEMENT 215
Inventory Classifications 218
Inventory-Related Costs 219
X Contents
Inventory Carrying Costs 219
Stockout Costs 220
Trade-Offs Exist Between Carrying and Stockout Costs 221
When to Order 222
How Much to Reorder 223
Economic Order Quantity 223
Inventory Flows 225
Contemporary Approaches to Managing Inventory 227
ABCAnalysis 227
Just-in-Time (JIT) Approach 228
Vendor-Managed Inventory (VMI) 230
Inventory Tracking 230
Inventory Management: Special Concerns 230
Complementary Products 230
Dead Inventory 231
Deals 231
Defining Stock-Keeping Units (SKUs) 233
Informal Arrangements Outside the Distribution Channel 233
Repair and Replacement Parts 233
Reverse Logistics 234
Substitute Products 236
Summary 237
Questions for Discussion and Review 237
Suggested Readings 238
Case 9-1 Low Nail Company 238
Case 9-2 Jackson s Warehouse 239
CHAPTER 10 WAREHOUSING MANAGEMENT 241
Public, Private, Contract, and Multiclient Warehousing 244
Public Warehousing 245
Private Warehousing 246
Contract Warehousing 248
Multiclient Warehousing 248
Design Considerations in Warehousing 249
General Considerations 249
Trade-offs 252
Fixed versus Variable Slot Locations for Merchandise 253
Build Out (Horizontal) versus Build Up (Vertical) 253
Order-Picking versus Stock-Replenishing Functions 253
Two-Dock versus Single-Dock Layout 254
Space Devoted to Aisles versus Space Devoted to Storage 254
Paperless Warehousing versus Traditional Paper-Oriented Warehousing
Operations 254
Contents Xi
Retail Storerooms 254
Other Space Needs 255
Warehousing Operations 255
Storage and Handling Equipment 255
Warehouse Management Systems 256
Employee Safety 256
Hazardous Materials 259
Warehousing Security 260
Cleanliness and Sanitation Issues 261
Summary 261
Questions for Discussion and Review 262
Suggested Readings 262
Case 10-1 Sandy s Candy 263
Case 10-2 Minnetonka Warehouse 267
CHAPTER 11 PROCUREMENT 269
Procurement Objectives 271
Supplier Selection and Evaluation 271
Supplier Development (Reverse Marketing) 273
Quality Issues in Procurement 273
Global Procurement (Sourcing) 275
Electronic Procurement 276
Investment Recovery 277
Socially Responsible Procurement 279
Summary 279
Questions for Discussion and Review 280
Suggested Readings 280
Case 11-1 Easing Ira s Ire 281
Case 11-2 Tempo Ltd. 284
CHAPTER 12 INTERNATIONAL LOGISTICS 289
Government Influences on Foreign Trade 293
Political Restrictions on Trade 295
Government s Role in International Transport 295
Documentation 296
Terms of Sale and Payment 297
EX-Works (EXW) 297
FCA (Free Carrier) 297
FAS (Free Alongside Ship) 298
FOB (Free on Board) 298
CFR (Cost and Freight) 298
CPT (Carriage Paid To) 298
XII Contents
CIF (Cost, Insurance, and Freight) 298
CIP (Carriage and Insurance Paid To) 298
DES (Delivered Ex Ship) 298
DEQ (Delivered Ex Quay) 298
DAF (Delivered at Frontier) 299
DDP (Delivered Duty Paid) 299
DDU (Delivered Duty Unpaid) 299
International Trade and Supply Chain Specialists 299
International Freight Forwarders 299
Customshouse Brokers 303
Nonvessel-Operating Common Carriers 304
Export Management Companies 304
Export Packers 304
Transportation Considerations in International Distribution 305
Ocean Shipping 305
Shipping Conferences and Alliances 308
International Airfreight 309
Surface Transport in Other Countries 311
International Trade Inventories 313
Summary 314
Questions for Discussion and Review 315
Suggested Readings 315
Case 12-1 HDT Truck Company 316
Case 12-2 Belle Tzell Cell Company 320
PART III: ORGANIZING, ANALYZING,
AND CONTROLLING LOGISTICS SYSTEMS 327
CHAPTER 13 LOGISTICS SYSTEMS CONTROLS 328
Accounting Controls 330
Worker Productivity 332
Short-Interval Scheduling 333
Managing the Warehouse Worker 333
Managing Drivers 335
Energy Controls 339
Maintaining Channel Integrity 340
Managing Returned Goods 341
Product Recalls 342
Controlling Theft 344
System Security 346
Building Security 347
Vehicle Security 349
Computer and Data Security 349
Contents XiM
Protection Against Terrorism 351
Summary 352
Questions for Discussion and Review 353
Suggested Readings 353
Case 13-1 Brant Freezer Company 354
Case 13-2 Red Spot Markets Company 356
CHAPTER 14 ORGANIZING AND ANALYZING LOGISTICS
SYSTEMS 360
Organizing Logistics within the Firm 361
Organizational Structure for Logistics 362
Organizational Strategy 363
Organizational Design for Logistics 365
What Is Systems Analysis? 366
Industry Systems Analysis 368
Partial Systems Analysis 368
Customer Profitability Analysis 368
Warehousing Productivity Analysis 369
Transportation Cost Analysis 370
Identifying Packaging Inefficiencies 370
Comprehensive Systems Analysis 372
Establishing Goals, Objectives, and Systems Constraints 372
Conducting a Comprehensive Systems Analysis 373
Channels Audit 373
Competition Audit 374
Customer Audit 375
Facilities Audit 375
Product Audit 376
Social Responsibility Audit 376
Supplier Audit 376
Acting on the Audit Data 377
Summary 378
Questions for Discussion and Review 378
Suggested Readings 379
Case 14-1 Columbia Lumber Products Company 379
Case 14-2 Trigo Export Co., Ltd. 382
Glossary 385
Subject Index 395
Name Index 409
|
| adam_txt |
Contents
Preface xiv
PARTI: OVERVIEW OF LOGISTICS 1
CHAPTER 1 LOGISTICS AND THE SUPPLY CHAIN
Economic Impacts of Logistics 3
Logistics: What It Is 5
The Increased Importance of Logistics 7
A Reduction in Economic Regulation 7
Changes in Consumer Behavior 8
Technological Advances 9
The Growing Power of Retailers 10
Globalization of Trade 10
The Systems and Total Cost Approaches to Logistics 10
Logistical Relationships within the Firm 13
Finance 14
Marketing 14
Production 18
Marketing Channels 19
Activities in the Logistical Channel 22
Customer Service 22
Demand Forecasting 23
Facility Location Decisions 23
Industrial Packaging 23
Inventory Management 23
Materials Handling 23
Order Management 23
Parts and Service Support 23
Production Scheduling 24
Procurement 24
Returned Products 24
Salvage and Scrap Disposal 24
Transportation Management 24
Warehousing Management 24
VI Contents
Logistics Careers 25
Summary 25
Questions for Discussion and Review 25
Suggested Readings 26
Case 1-1 Sudsy Soap, Inc. 27
Case 1-2 Kiddieland and the Super Gym 28
Appendix 1 Logistics Professional Organizations 30
CHAPTER 2 THE SUPPLY CHAIN MANAGEMENT
CONCEPT 32
Key Attributes of Supply Chain Management 36
Customer Power 36
Long-Term Orientation 38
Leveraging Technology 38
Enhanced Communication across Organizations 39
Inventory Control 39
Interorganizational Collaboration 40
Barriers to Supply Chain Management 41
Regulatory and Political Considerations 42
Lack of Top Management Commitment 42
Reluctance to Share, or Use, Relevant Information 42
Incompatible Information Systems 43
Incompatible Corporate Cultures 43
Globalization 44
Supply Chain Management and Integration 44
Third-Party Logistics 45
Supply Chain Software 47
Summary 48
Questions for Discussion and Review 48
Suggested Readings 49
Case 2-1 Johnson Toy Company 50
Case 2-2 Wyomo Grocery Buyers' Cooperative 54
CHAPTER 3 LOGISTICS AND INFORMATION
TECHNOLOGY 57
General Types of Information Management Systems 59
Office Automation System 59
Communication System 60
Transaction Processing System (TPS) 61
Management Information System (MIS) and Executive Information
System (EIS) 63
Decision Support Systems (DSS) 65
Enterprise System 67
Contents VJi
Electronic Commerce and Logistics 68
Summary 71
Questions for Discussion and Review 71
Suggested Readings 72
Case 3-1 Sports Car Care 73
Case 3-2 Just-in-Time in Kalamazoo 74
PART II: ELEMENTS OF LOGISTICS SYSTEMS 79
CHAPTER 4 DEMAND MANAGEMENT, ORDER
MANAGEMENT, AND CUSTOMER
SERVICE 80
Demand Management 82
Demand Forecasting Models 82
Demand Forecasting Issues 83
Order Management 84
Order Transmittal 85
Order Processing 88
Order Picking and Assembly 90
Order Delivery 91
Customer Service 91
Time 93
Dependability 93
Communication 93
Convenience 94
Establishing Customer Service Objectives 94
Measuring and Controlling Customer Service 96
Service Failure and Service Recovery 98
Summary 99
Questions for Discussion and Review 99
Suggested Readings 100
Case 4-1 Cheezy Wheezy 101
Case 4-2 Handy Andy, Inc. 103
CHAPTER 5 PROTECTIVE PACKAGING
AND MATERIALS HANDLING 106
Product Characteristics 107
Hazardous Cargo 109
Packaging 109
Promotional Functions of Packaging 110
Protective Functions of Packaging 110
Labeling 114
Viii Contents
Package Testing and Monitoring 117
Environmental Protection 118
Metric System 120
Unit Loads in Materials Handling 121
The Unit Load Platform 122
Beyond the Unit Load 124
Materials Handling 126
Materials Handling Principles 128
Materials Handling Equipment 129
Summary 130
Questions for Discussion and Review 131
Suggested Readings 131
Case 5-1 Let There Be Light Lamp Shade Company 132
CHAPTER 6 TRANSPORTATION 134
Transportation Modes 137
Airfreight 138
Motor Carriers 139
Pipelines 141
Railroads 142
Water 143
Intermodal Transportation 144
Transportation Specialists 146
Transportation Regulation 148
Environmental Regulation 148
Safety Regulation 148
Economic Regulation 149
Legal Classification of Carriers 150
Summary 152
Questions for Discussion and Review 152
Suggested Readings 153
Case 6-1 Boone Shoe Company 153
CHAPTER 7 TRANSPORTATION MANAGEMENT 159
Rate (Pricing) Considerations 161
Rate Determination 161
Rate and Service Negotiations 167
Modal and Carrier Selection 167
Documentation 169
Bill of Lading 169
Freight Bill 171
Freight Claims 172
Contents \X
Making and Receiving Shipments 174
Consolidating Small Shipments 174
Demurrage and Detention 176
Diversion and Reconsignment 176
Routing 177
Tracing and Expediting 179
Transportation Management Systems 179
Transportation Service Quality 180
Summary 180
Questions for Discussion and Review 180
Suggested Readings 181
Case 7-1 Chippy Potato Chip Company 182
Case 7-2 Nurnberg Augsburg Maschinenwerke (N.A.M.) 183
CHAPTER 8 DISTRIBUTION CENTER, WAREHOUSE,
AND PLANT LOCATION 187
Determining the Number of Facilities 191
General Factors Influencing Facility Location 193
Natural Resources 193
Population Characteristics —Market for Goods 194
Population Characteristics—Labor 194
Taxes and Subsidies 196
Transportation Considerations 197
Proximity to Key Suppliers 199
Trade Patterns 199
Quality-of-Life Considerations 200
Locating in Other Countries 200
Specialized Location Characteristics 201
Free Trade Zones 202
Finding the Lowest-Cost Location 202
Grid Systems 202
Locating Inside Another Firm's Existing Channels 205
Facility Relocation and Facility Closing 205
Summary 207
Questions for Discussion and Review 207
Suggested Readings 208
Case 8-1 Aero Marine Logistics 208
Case 8-2 Alberta Highway Department, Region VI 212
CHAPTER 9 INVENTORY MANAGEMENT 215
Inventory Classifications 218
Inventory-Related Costs 219
X Contents
Inventory Carrying Costs 219
Stockout Costs 220
Trade-Offs Exist Between Carrying and Stockout Costs 221
When to Order 222
How Much to Reorder 223
Economic Order Quantity 223
Inventory Flows 225
Contemporary Approaches to Managing Inventory 227
ABCAnalysis 227
Just-in-Time (JIT) Approach 228
Vendor-Managed Inventory (VMI) 230
Inventory Tracking 230
Inventory Management: Special Concerns 230
Complementary Products 230
Dead Inventory 231
Deals 231
Defining Stock-Keeping Units (SKUs) 233
Informal Arrangements Outside the Distribution Channel 233
Repair and Replacement Parts 233
Reverse Logistics 234
Substitute Products 236
Summary 237
Questions for Discussion and Review 237
Suggested Readings 238
Case 9-1 Low Nail Company 238
Case 9-2 Jackson's Warehouse 239
CHAPTER 10 WAREHOUSING MANAGEMENT 241
Public, Private, Contract, and Multiclient Warehousing 244
Public Warehousing 245
Private Warehousing 246
Contract Warehousing 248
Multiclient Warehousing 248
Design Considerations in Warehousing 249
General Considerations 249
Trade-offs 252
Fixed versus Variable Slot Locations for Merchandise 253
Build Out (Horizontal) versus Build Up (Vertical) 253
Order-Picking versus Stock-Replenishing Functions 253
Two-Dock versus Single-Dock Layout 254
Space Devoted to Aisles versus Space Devoted to Storage 254
Paperless Warehousing versus Traditional Paper-Oriented Warehousing
Operations 254
Contents Xi
Retail Storerooms 254
Other Space Needs 255
Warehousing Operations 255
Storage and Handling Equipment 255
Warehouse Management Systems 256
Employee Safety 256
Hazardous Materials 259
Warehousing Security 260
Cleanliness and Sanitation Issues 261
Summary 261
Questions for Discussion and Review 262
Suggested Readings 262
Case 10-1 Sandy's Candy 263
Case 10-2 Minnetonka Warehouse 267
CHAPTER 11 PROCUREMENT 269
Procurement Objectives 271
Supplier Selection and Evaluation 271
Supplier Development (Reverse Marketing) 273
Quality Issues in Procurement 273
Global Procurement (Sourcing) 275
Electronic Procurement 276
Investment Recovery 277
Socially Responsible Procurement 279
Summary 279
Questions for Discussion and Review 280
Suggested Readings 280
Case 11-1 Easing Ira's Ire 281
Case 11-2 Tempo Ltd. 284
CHAPTER 12 INTERNATIONAL LOGISTICS 289
Government Influences on Foreign Trade 293
Political Restrictions on Trade 295
Government's Role in International Transport 295
Documentation 296
Terms of Sale and Payment 297
EX-Works (EXW) 297
FCA (Free Carrier) 297
FAS (Free Alongside Ship) 298
FOB (Free on Board) 298
CFR (Cost and Freight) 298
CPT (Carriage Paid To) 298
XII Contents
CIF (Cost, Insurance, and Freight) 298
CIP (Carriage and Insurance Paid To) 298
DES (Delivered Ex Ship) 298
DEQ (Delivered Ex Quay) 298
DAF (Delivered at Frontier) 299
DDP (Delivered Duty Paid) 299
DDU (Delivered Duty Unpaid) 299
International Trade and Supply Chain Specialists 299
International Freight Forwarders 299
Customshouse Brokers 303
Nonvessel-Operating Common Carriers 304
Export Management Companies 304
Export Packers 304
Transportation Considerations in International Distribution 305
Ocean Shipping 305
Shipping Conferences and Alliances 308
International Airfreight 309
Surface Transport in Other Countries 311
International Trade Inventories 313
Summary 314
Questions for Discussion and Review 315
Suggested Readings 315
Case 12-1 HDT Truck Company 316
Case 12-2 Belle Tzell Cell Company 320
PART III: ORGANIZING, ANALYZING,
AND CONTROLLING LOGISTICS SYSTEMS 327
CHAPTER 13 LOGISTICS SYSTEMS CONTROLS 328
Accounting Controls 330
Worker Productivity 332
Short-Interval Scheduling 333
Managing the Warehouse Worker 333
Managing Drivers 335
Energy Controls 339
Maintaining Channel Integrity 340
Managing Returned Goods 341
Product Recalls 342
Controlling Theft 344
System Security 346
Building Security 347
Vehicle Security 349
Computer and Data Security 349
Contents XiM
Protection Against Terrorism 351
Summary 352
Questions for Discussion and Review 353
Suggested Readings 353
Case 13-1 Brant Freezer Company 354
Case 13-2 Red Spot Markets Company 356
CHAPTER 14 ORGANIZING AND ANALYZING LOGISTICS
SYSTEMS 360
Organizing Logistics within the Firm 361
Organizational Structure for Logistics 362
Organizational Strategy 363
Organizational Design for Logistics 365
What Is Systems Analysis? 366
Industry Systems Analysis 368
Partial Systems Analysis 368
Customer Profitability Analysis 368
Warehousing Productivity Analysis 369
Transportation Cost Analysis 370
Identifying Packaging Inefficiencies 370
Comprehensive Systems Analysis 372
Establishing Goals, Objectives, and Systems Constraints 372
Conducting a Comprehensive Systems Analysis 373
Channels Audit 373
Competition Audit 374
Customer Audit 375
Facilities Audit 375
Product Audit 376
Social Responsibility Audit 376
Supplier Audit 376
Acting on the Audit Data 377
Summary 378
Questions for Discussion and Review 378
Suggested Readings 379
Case 14-1 Columbia Lumber Products Company 379
Case 14-2 Trigo Export Co., Ltd. 382
Glossary 385
Subject Index 395
Name Index 409 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Murphy, Paul Regis Wood, Donald F. |
| author_facet | Murphy, Paul Regis Wood, Donald F. |
| author_role | aut aut |
| author_sort | Murphy, Paul Regis |
| author_variant | p r m pr prm d f w df dfw |
| building | Verbundindex |
| bvnumber | BV023061901 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.6 |
| callnumber-search | HF5415.6 |
| callnumber-sort | HF 45415.6 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 530 |
| ctrlnum | (OCoLC)124036298 (DE-599)DNB 2007018606 |
| dewey-full | 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.5 |
| dewey-search | 658.5 |
| dewey-sort | 3658.5 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 9. ed., internat. ed. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>01764nam a2200457zc 4500</leader><controlfield tag="001">BV023061901</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20080222 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">071221s2008 xxuabd| |||| 00||| eng d</controlfield><datafield tag="010" ind1=" " ind2=" "><subfield code="a">2007018606</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0132061201</subfield><subfield code="9">0-13-206120-1</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">9780132061209</subfield><subfield code="9">978-0-13-206120-9</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)124036298</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)DNB 2007018606</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield><subfield code="e">aacr</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="044" ind1=" " ind2=" "><subfield code="a">xxu</subfield><subfield code="c">US</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-11</subfield><subfield code="a">DE-526</subfield><subfield code="a">DE-2070s</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HF5415.6</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">658.5</subfield></datafield><datafield tag="084" ind1=" " ind2=" "><subfield code="a">QP 530</subfield><subfield code="0">(DE-625)141897:</subfield><subfield code="2">rvk</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Murphy, Paul Regis</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Contemporary logistics</subfield><subfield code="c">Paul R. Murphy, Donald F. Wood</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">9. ed., internat. ed.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Upper Saddle River, NJ</subfield><subfield code="b">Pearson Prentice Hall</subfield><subfield code="c">2008</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">XVI, 415 S.</subfield><subfield code="b">Ill., graph. Darst., Kt.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Physical distribution of goods</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Business logistics</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Distributionslogistik</subfield><subfield code="0">(DE-588)4150252-8</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="655" ind1=" " ind2="7"><subfield code="8">1\p</subfield><subfield code="0">(DE-588)4123623-3</subfield><subfield code="a">Lehrbuch</subfield><subfield code="2">gnd-content</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">Distributionslogistik</subfield><subfield code="0">(DE-588)4150252-8</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Wood, Donald F.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="856" ind1="4" ind2=" "><subfield code="u">http://www.loc.gov/catdir/toc/ecip0717/2007018606.html</subfield><subfield code="3">Table of contents only</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016265137&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-016265137</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| genre | 1\p (DE-588)4123623-3 Lehrbuch gnd-content |
| genre_facet | Lehrbuch |
| id | DE-604.BV023061901 |
| illustrated | Illustrated |
| index_date | 2024-07-02T19:29:15Z |
| indexdate | 2024-07-09T21:10:06Z |
| institution | BVB |
| isbn | 0132061201 9780132061209 |
| language | English |
| lccn | 2007018606 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-016265137 |
| oclc_num | 124036298 |
| open_access_boolean | |
| owner | DE-11 DE-526 DE-2070s |
| owner_facet | DE-11 DE-526 DE-2070s |
| physical | XVI, 415 S. Ill., graph. Darst., Kt. |
| publishDate | 2008 |
| publishDateSearch | 2008 |
| publishDateSort | 2008 |
| publisher | Pearson Prentice Hall |
| record_format | marc |
| spelling | Murphy, Paul Regis Verfasser aut Contemporary logistics Paul R. Murphy, Donald F. Wood 9. ed., internat. ed. Upper Saddle River, NJ Pearson Prentice Hall 2008 XVI, 415 S. Ill., graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Distributionslogistik (DE-588)4150252-8 s DE-604 Wood, Donald F. Verfasser aut http://www.loc.gov/catdir/toc/ecip0717/2007018606.html Table of contents only HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016265137&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Murphy, Paul Regis Wood, Donald F. Contemporary logistics Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd |
| subject_GND | (DE-588)4150252-8 (DE-588)4123623-3 |
| title | Contemporary logistics |
| title_auth | Contemporary logistics |
| title_exact_search | Contemporary logistics |
| title_exact_search_txtP | Contemporary logistics |
| title_full | Contemporary logistics Paul R. Murphy, Donald F. Wood |
| title_fullStr | Contemporary logistics Paul R. Murphy, Donald F. Wood |
| title_full_unstemmed | Contemporary logistics Paul R. Murphy, Donald F. Wood |
| title_short | Contemporary logistics |
| title_sort | contemporary logistics |
| topic | Physical distribution of goods Business logistics Distributionslogistik (DE-588)4150252-8 gnd |
| topic_facet | Physical distribution of goods Business logistics Distributionslogistik Lehrbuch |
| url | http://www.loc.gov/catdir/toc/ecip0717/2007018606.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016265137&sequence=000006&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT murphypaulregis contemporarylogistics AT wooddonaldf contemporarylogistics |