Managing tourism firms:
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Cheltenham, UK [u.a.]
Elgar
2007
|
| Schriftenreihe: | Economics and management of tourism
3 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XXV, 585 S. graph. Darst., Kt. |
| ISBN: | 9781845423759 |
Internformat
MARC
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| 245 | 1 | 0 | |a Managing tourism firms |c ed. by Clive L. Morley |
| 264 | 1 | |a Cheltenham, UK [u.a.] |b Elgar |c 2007 | |
| 300 | |a XXV, 585 S. |b graph. Darst., Kt. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Economics and management of tourism |v 3 | |
| 490 | 0 | |a An Elgar reference collection | |
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| 650 | 0 | 7 | |a Reiseveranstalter |0 (DE-588)4136086-2 |2 gnd |9 rswk-swf |
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Datensatz im Suchindex
| _version_ | 1804137244795076608 |
|---|---|
| adam_text | Contents
Acknowledgements ix
Introduction Clive L. Morley xiii
PART I STRATEGY
1. Carlos Pestana Barros (2005), Measuring Efficiency in the Hotel
Sector , Annals of Tourism Research, 32 (2), 456 77 3
2. Nigel Evans and Sarah Elphick (2005), Models of Crisis
Management: An Evaluation of their Value for Strategic Planning
in the International Travel Industry , International Journal of
Tourism Research,!, 135 50 25
3. Donald Getz and Tage Petersen (2005), Growth and Profit oriented
Entrepreneurship Among Family Business Owners in the Tourism
and Hospitality Industry , International Journal of Hospitality
Management, 24, 219 42 41
4. Chris Guilding, Jan Warnken, Allan Ardill and Liz Fredline (2005),
An Agency Theory Perspective on the Owner/Manager Relationship
in Tourism based Condominiums , Tourism Management, 26, 409 20 65
5. Diego Medina Munoz and Juan Manuel Garcfa Falcon (2000),
Successful Relationships Between Hotels and Agencies , Annals of
Tourism Research, 27 (3), 737 62 77
6. Brent W. Ritchie (2004), Chaos, Crises and Disasters: A Strategic
Approach to Crisis Management in the Tourism Industry , Tourism
Management, 25,669 83 103
7. Zvi Schwartz and Stephen Hiemstra (1997), Improving the
Accuracy of Hotel Reservations Forecasting: Curves Similarity
Approach , Journal of Travel Research, 36 (1), Summer, 3 14 118
8. Sandra Watson and Martin McCracken (2002), No Attraction in
Strategic Thinking: Perceptions on Current and Future Skills Needs
for Visitor Attraction Managers , International Journal of Tourism
Research, 4, 367 78 130
PART II MARKETING
9. David Bowen (2002), Research Through Participant Observation in
Tourism: A Creative Solution to the Measurement of Consumer
Satisfaction/Dissatisfaction (CS/D) among Tourists , Journal of
Travel Research, 41, August, 4 14 145
10. Sara Dolnicar (2004), Beyond Commonsense Segmentation : A
Systematics of Segmentation Approaches in Tourism , Journal of
Travel Research, 42, February, 244 50 156
vi Managing Tourism Firms ___
11. Leif E. Hem, Nina M. Iversen and Herbj0rn Nysveen (2002),
Effects of Ad Photos Portraying Risky Vacation Situations on
Intention to Visit a Tourist Destination: Moderating Effects of Age,
Gender and Nationality , Journal of Travel and Tourism Marketing,
13 (4), 1 26 163
12. Kenneth F. Hyde and Rob Lawson (2003), The Nature of
Independent Travel , Journal of Travel Research, 42, August, 13 23 189
13. Hong bumm Kim and Woo Gon Kim (2005), The Relationship
Between Brand Equity and Firms Performance in Luxury Hotels
and Chain Restaurants , Tourism Management, 26, 549—60 200
14. Mike Peters and Klaus Weiermair (2000), Tourist Attractions and
Attracted Tourists: How to Satisfy Today s Fickle Tourist
Clientele? , Journal of Tourism Studies, 11 (1), May, 22 9 212
15. Yvette Reisinger and Lindsay W. Turner (2002), Cultural
Differences Between Asian Tourist Markets and Australian Hosts,
Part 1 , Journal of Travel Research, 40, February, 295 315 220
16. Soo Cheong Jang, Alastair M. Morrison and Joseph T. O Leary
(2002), Benefit Segmentation of Japanese Pleasure Travelers to the
USA and Canada: Selecting Target Markets Based on the Profitability
and Risk of Individual Market Segments , Tourism Management, 23,
367 78 241
17. Arch G. Woodside and Chris Dubelaar (2002), A General Theory
of Tourism Consumption Systems: A Conceptual Framework and an
Empirical Exploration , Journal of Travel Research, 41, November,
120 32 253
PART III THE INTERNET AND IT
18. Sunny Ham, Woo Gon Kim and Seungwhan Jeong (2005), Effect
of Information Technology on Performance in Upscale Hotels ,
International Journal of Hospitality Management, 24, 281 94 269
19. Woo Gon Kim and Dong Jin Kim (2004), Factors Affecting Online
Hotel Reservation Intention Between Online and Non online
Customers , International Journal of Hospitality Management, 23,
381 95 283
20. Karl W. Wober (2003), Information Supply in Tourism Management
by Marketing Decision Support Systems , Tourism Management, 24,
241 55 298
PART IV PRICING
21. Michael A. Callow and Dawn B. Lerman (2003), Consumer
Evaluations of Price Discounts in Foreign Currencies , Journal of
Product and Brand Management, 12 (5), 307 21 315
Managing Tourism Firms vii
22. Seong Seop Kim and John L. Crompton (2002), The Influence of
Selected Behavioral and Economic Variables on Perceptions of
Admission Price Levels , Journal of Travel Research, 41,
November, 144 52 330
23. Jan G. Laarman and Hans M. Gregersen (1996), Pricing Policy in
Nature based Tourism , Tourism Management, 17 (4), 247 54 339
24. Tim Lockyer (2005), The Perceived Importance of Price as One
Hotel Selection Dimension , Tourism Management, 26, 529 37 347
25. Michael Lynn (2001), Restaurant Tipping and Service Quality: A
Tenuous Relationship , Cornell Hotel and Restaurant Administration
Quarterly, 42 (1), 14 20 356
26. H. Anthea Rogers (1995), Pricing Practices in Tourist Attractions:
An Investigation into How Pricing Decisions are Made in the UK ,
Tourism Management, 16 (3), 217 24 363
27. Zvi Schwartz (1997), The Economics of Tipping: Tips, Profits and
the Market s Demand Supply Equilibrium , Tourism Economics, 3
(3), 265 79 371
28. Andreas H. Zins (1999), Explaining and Predicting Willingness to
Pay in Tourism: A Methodological Framework and Empirical
Illustration , Tourism Analysis, 4, 19 27 386
PART V MANAGING STAFF
29. Peter M. Burns (1993), Sustaining Tourism Employment , Journal
of Sustainable Tourism, 1 (2), 81 96 397
30. Suchada Chareanpunsirikul and Roy C. Wood (2002), Mintzberg,
Managers and Methodology: Some Observations from a Study of
Hotel General Managers , Tourism Management, 23, 551 6 413
31. Christine A. Hope (2004), The Impact of National Culture on the
Transfer of Best Practice Operations Management in Hotels in
St. Lucia , Tourism Management, 25,45 59 419
32. Terry Lam, Hanqin Zhang and Tom Baum (2001), An Investigation
of Employees Job Satisfaction: The Case of Hotels in Hong Kong ,
Tourism Management, 22, 157 65 434
33. Michael Riley and Edith Szivas (2003), Pay Determination: A
Socioeconomic Framework , Annals of Tourism Research, 30 (2),
446 64 443
PART VI SECTORAL STUDIES
34. Joanne Connell (2005), Managing Gardens for Visitors in Great
Britain: A Story of Continuity and Change , Tourism Management,
26, 185 201 465
35. Brian Garrod and Alan Fyall (2000), Managing Heritage Tourism ,
Annals of Tourism Research, 27 (3), 682 708 482
viii Managing Tourism Firms
36. Nigel Hemmington, David Bowen, Evgenia Wickens and
Alexandras Paraskevas (2005), Satisfying the Basics: Reflections
from a Consumer Perspective of Attractions Management at the
Millennium Dome, London , International Journal of Tourism
Research, 7, 1 10 509
37. Soyoung Kim and Mary A. Littrell (2001), Souvenir Buying
Intentions for Self versus Others , Annals of Tourism Research, 28
(3), 638 57 519
38. Steven Tufts and Simon Milne (1999), Museums: A Supply Side
Perspective , Annals of Tourism Research, 26 (3), 613 31 539
39. James Wong and Rob Law (2003), Difference in Shopping
Satisfaction Levels: A Study of Tourists in Hong Kong , Tourism
Management, 24,401 10 558
Name Index 569
|
| adam_txt |
Contents
Acknowledgements ix
Introduction Clive L. Morley xiii
PART I STRATEGY
1. Carlos Pestana Barros (2005), 'Measuring Efficiency in the Hotel
Sector', Annals of Tourism Research, 32 (2), 456 77 3
2. Nigel Evans and Sarah Elphick (2005), 'Models of Crisis
Management: An Evaluation of their Value for Strategic Planning
in the International Travel Industry', International Journal of
Tourism Research,!, 135 50 25
3. Donald Getz and Tage Petersen (2005), 'Growth and Profit oriented
Entrepreneurship Among Family Business Owners in the Tourism
and Hospitality Industry', International Journal of Hospitality
Management, 24, 219 42 41
4. Chris Guilding, Jan Warnken, Allan Ardill and Liz Fredline (2005),
'An Agency Theory Perspective on the Owner/Manager Relationship
in Tourism based Condominiums', Tourism Management, 26, 409 20 65
5. Diego Medina Munoz and Juan Manuel Garcfa Falcon (2000),
'Successful Relationships Between Hotels and Agencies', Annals of
Tourism Research, 27 (3), 737 62 77
6. Brent W. Ritchie (2004), 'Chaos, Crises and Disasters: A Strategic
Approach to Crisis Management in the Tourism Industry', Tourism
Management, 25,669 83 103
7. Zvi Schwartz and Stephen Hiemstra (1997), 'Improving the
Accuracy of Hotel Reservations Forecasting: Curves Similarity
Approach', Journal of Travel Research, 36 (1), Summer, 3 14 118
8. Sandra Watson and Martin McCracken (2002), 'No Attraction in
Strategic Thinking: Perceptions on Current and Future Skills Needs
for Visitor Attraction Managers', International Journal of Tourism
Research, 4, 367 78 130
PART II MARKETING
9. David Bowen (2002), 'Research Through Participant Observation in
Tourism: A Creative Solution to the Measurement of Consumer
Satisfaction/Dissatisfaction (CS/D) among Tourists', Journal of
Travel Research, 41, August, 4 14 145
10. Sara Dolnicar (2004), 'Beyond "Commonsense Segmentation": A
Systematics of Segmentation Approaches in Tourism', Journal of
Travel Research, 42, February, 244 50 156
vi Managing Tourism Firms _
11. Leif E. Hem, Nina M. Iversen and Herbj0rn Nysveen (2002),
'Effects of Ad Photos Portraying Risky Vacation Situations on
Intention to Visit a Tourist Destination: Moderating Effects of Age,
Gender and Nationality', Journal of Travel and Tourism Marketing,
13 (4), 1 26 163
12. Kenneth F. Hyde and Rob Lawson (2003), 'The Nature of
Independent Travel', Journal of Travel Research, 42, August, 13 23 189
13. Hong bumm Kim and Woo Gon Kim (2005), 'The Relationship
Between Brand Equity and Firms' Performance in Luxury Hotels
and Chain Restaurants', Tourism Management, 26, 549—60 200
14. Mike Peters and Klaus Weiermair (2000), 'Tourist Attractions and
Attracted Tourists: How to Satisfy Today's "Fickle" Tourist
Clientele?', Journal of Tourism Studies, 11 (1), May, 22 9 212
15. Yvette Reisinger and Lindsay W. Turner (2002), 'Cultural
Differences Between Asian Tourist Markets and Australian Hosts,
Part 1', Journal of Travel Research, 40, February, 295 315 220
16. Soo Cheong Jang, Alastair M. Morrison and Joseph T. O'Leary
(2002), 'Benefit Segmentation of Japanese Pleasure Travelers to the
USA and Canada: Selecting Target Markets Based on the Profitability
and Risk of Individual Market Segments', Tourism Management, 23,
367 78 241
17. Arch G. Woodside and Chris Dubelaar (2002), 'A General Theory
of Tourism Consumption Systems: A Conceptual Framework and an
Empirical Exploration', Journal of Travel Research, 41, November,
120 32 253
PART III THE INTERNET AND IT
18. Sunny Ham, Woo Gon Kim and Seungwhan Jeong (2005), 'Effect
of Information Technology on Performance in Upscale Hotels',
International Journal of Hospitality Management, 24, 281 94 269
19. Woo Gon Kim and Dong Jin Kim (2004), 'Factors Affecting Online
Hotel Reservation Intention Between Online and Non online
Customers', International Journal of Hospitality Management, 23,
381 95 283
20. Karl W. Wober (2003), 'Information Supply in Tourism Management
by Marketing Decision Support Systems', Tourism Management, 24,
241 55 298
PART IV PRICING
21. Michael A. Callow and Dawn B. Lerman (2003), 'Consumer
Evaluations of Price Discounts in Foreign Currencies', Journal of
Product and Brand Management, 12 (5), 307 21 315
Managing Tourism Firms vii
22. Seong Seop Kim and John L. Crompton (2002), 'The Influence of
Selected Behavioral and Economic Variables on Perceptions of
Admission Price Levels', Journal of Travel Research, 41,
November, 144 52 330
23. Jan G. Laarman and Hans M. Gregersen (1996), 'Pricing Policy in
Nature based Tourism', Tourism Management, 17 (4), 247 54 339
24. Tim Lockyer (2005), 'The Perceived Importance of Price as One
Hotel Selection Dimension', Tourism Management, 26, 529 37 347
25. Michael Lynn (2001), 'Restaurant Tipping and Service Quality: A
Tenuous Relationship', Cornell Hotel and Restaurant Administration
Quarterly, 42 (1), 14 20 356
26. H. Anthea Rogers (1995), 'Pricing Practices in Tourist Attractions:
An Investigation into How Pricing Decisions are Made in the UK',
Tourism Management, 16 (3), 217 24 363
27. Zvi Schwartz (1997), 'The Economics of Tipping: Tips, Profits and
the Market's Demand Supply Equilibrium', Tourism Economics, 3
(3), 265 79 371
28. Andreas H. Zins (1999), 'Explaining and Predicting Willingness to
Pay in Tourism: A Methodological Framework and Empirical
Illustration', Tourism Analysis, 4, 19 27 386
PART V MANAGING STAFF
29. Peter M. Burns (1993), 'Sustaining Tourism Employment', Journal
of Sustainable Tourism, 1 (2), 81 96 397
30. Suchada Chareanpunsirikul and Roy C. Wood (2002), 'Mintzberg,
Managers and Methodology: Some Observations from a Study of
Hotel General Managers', Tourism Management, 23, 551 6 413
31. Christine A. Hope (2004), 'The Impact of National Culture on the
Transfer of "Best Practice Operations Management" in Hotels in
St. Lucia', Tourism Management, 25,45 59 419
32. Terry Lam, Hanqin Zhang and Tom Baum (2001), 'An Investigation
of Employees' Job Satisfaction: The Case of Hotels in Hong Kong',
Tourism Management, 22, 157 65 434
33. Michael Riley and Edith Szivas (2003), 'Pay Determination: A
Socioeconomic Framework', Annals of Tourism Research, 30 (2),
446 64 443
PART VI SECTORAL STUDIES
34. Joanne Connell (2005), 'Managing Gardens for Visitors in Great
Britain: A Story of Continuity and Change', Tourism Management,
26, 185 201 465
35. Brian Garrod and Alan Fyall (2000), 'Managing Heritage Tourism',
Annals of Tourism Research, 27 (3), 682 708 482
viii Managing Tourism Firms
36. Nigel Hemmington, David Bowen, Evgenia Wickens and
Alexandras Paraskevas (2005), 'Satisfying the Basics: Reflections
from a Consumer Perspective of Attractions Management at the
Millennium Dome, London', International Journal of Tourism
Research, 7, 1 10 509
37. Soyoung Kim and Mary A. Littrell (2001), 'Souvenir Buying
Intentions for Self versus Others', Annals of Tourism Research, 28
(3), 638 57 519
38. Steven Tufts and Simon Milne (1999), 'Museums: A Supply Side
Perspective', Annals of Tourism Research, 26 (3), 613 31 539
39. James Wong and Rob Law (2003), 'Difference in Shopping
Satisfaction Levels: A Study of Tourists in Hong Kong', Tourism
Management, 24,401 10 558
Name Index 569 |
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| index_date | 2024-07-02T19:14:13Z |
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| spelling | Managing tourism firms ed. by Clive L. Morley Cheltenham, UK [u.a.] Elgar 2007 XXV, 585 S. graph. Darst., Kt. txt rdacontent n rdamedia nc rdacarrier Economics and management of tourism 3 An Elgar reference collection Tourism Management Reiseveranstalter (DE-588)4136086-2 gnd rswk-swf Reiseveranstalter (DE-588)4136086-2 s DE-604 Morley, Clive L. Sonstige oth Economics and management of tourism 3 (DE-604)BV022293487 3 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=016227774&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Managing tourism firms Economics and management of tourism Tourism Management Reiseveranstalter (DE-588)4136086-2 gnd |
| subject_GND | (DE-588)4136086-2 |
| title | Managing tourism firms |
| title_auth | Managing tourism firms |
| title_exact_search | Managing tourism firms |
| title_exact_search_txtP | Managing tourism firms |
| title_full | Managing tourism firms ed. by Clive L. Morley |
| title_fullStr | Managing tourism firms ed. by Clive L. Morley |
| title_full_unstemmed | Managing tourism firms ed. by Clive L. Morley |
| title_short | Managing tourism firms |
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