Business logistics supply chain management: planning, organizing, and controlling the supply chain
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Upper Saddle River, NJ
Pearson Prentice-Hall
2004
|
| Ausgabe: | 5. ed., internat. ed. |
| Schriftenreihe: | Prentice Hall international editions
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Beil. CD-ROM u.d.T.: Logware Version 5.0 |
| Beschreibung: | XII, 789 S. 1 CD-ROM (12 cm) |
| ISBN: | 0131230107 0131433520 |
Internformat
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| 245 | 1 | 0 | |a Business logistics supply chain management |b planning, organizing, and controlling the supply chain |c Ronald H. Ballou |
| 246 | 1 | 3 | |a Logware Version 5.0 |
| 250 | |a 5. ed., internat. ed. | ||
| 264 | 1 | |a Upper Saddle River, NJ |b Pearson Prentice-Hall |c 2004 | |
| 300 | |a XII, 789 S. |e 1 CD-ROM (12 cm) | ||
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| 490 | 0 | |a Prentice Hall international editions | |
| 500 | |a Beil. CD-ROM u.d.T.: Logware Version 5.0 | ||
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Datensatz im Suchindex
| _version_ | 1804137048877039616 |
|---|---|
| adam_text | Brief Contents
PREFACE xxi
PARTI: INTRODUCTION AND PLANNING 1
Chapter 1 Business Logistics/Supply Chain—A Vital Subject 1
Chapter 2 Logistics/Supply Chain Strategy and Planning 33
PART II: CUSTOMER SERVICE GOALS 62
Chapter 3 The Logistics/Supply Chain Product 62
Chapter 4 Logistics/Supply Chain Customer Service 91
Chapter 5 Order Processing and Information Systems 130
PART III: TRANSPORT STRATEGY 164
Chapter 6 Transport Fundamentals 164
Chapter 7 Transport Decisions 219
PART IV: INVENTORY STRATEGY 286
Chapter 8 Forecasting Supply Chain Requirements 286
Chapter 9 Inventory Policy Decisions 326
Chapter 10 Purchasing and Supply Scheduling Decisions 424
Chapter 11 The Storage and Handling System 469
Chapter 12 Storage and Handling Decisions 501
PARTV: LOCATION STRATEGY 550
Chapter 13 Facility Location Decisions 550
Chapter 14 The Network Planning Process 618
PART VI: ORGANIZATION AND CONTROL 691
Chapter 15 Logistics/Supply Chain Organization 691
Chapter 16 Logistics /Supply Chain Control 726
vii
Contents
PREFACE xxi
PARTI: INTRODUCTION AND PLANNING 1
CHAPTER 1 Business Logistics/Supply Chain—A Vital Subject 1
Introduction 1
Business Logistics Defined 3
The Supply Chain 7
The Activity Mix 9
Importance of Logistics/Supply Chain 13
Costs Are Significant 13
Logistics Customer Service Expectations Are Increasing 14
Supply and Distribution Lines Are Lengthening with Greater Complexity 15
Logistics/SC Is Important to Strategy 17
Logistics/SC Adds Significant Customer Value 18
Customers Increasingly Want Quick, Customized Response 19
Logistics/SC in Nonmanufacturing Areas 20
Service Industry 21
Military 22
Environment 23
Business Logistics/SC in the Firm 24
Objectives of Business Logistics/SC 27
Approach to the Study of Logistics/SC 28
Questions and Problems 30
Examples of Good Logistics/Supply Chain Strategy,
or Lack Thereof 32
CHAPTER 2 Logistics/Supply Chain Strategy and Planning 33
Corporate Strategy 34
Logistics/SC Strategy 35
Logistics/SC Planning 38
Levels of Planning 38
Major Planning Areas 39
Conceptualizing the Logistics/SC Planning Problem 41
When to Plan 42
Guidelines for Strategy Formulation 44
ix
Selecting the Proper Channel Strategy 53
Measuring Strategy Performance 57
Cash Flow 57
Savings 57
Return on Investment 57
Concluding Comments 58
Questions 58
PART II: CUSTOMER SERVICE GOALS 62
CHAPTER 3 The Logistics/Supply Chain Product 62
Nature of the Logistics/SC Product 63
Classifying Products 63
The Product Life Cycle 65
The 80 20 Curve 68
Product Characteristics 72
Weight Bulk Ratio 72
Value Weight Ratio 73
Substitutability 74
Risk Characteristics 74
Product Packaging 76
Product Pricing 77
Geographic Pricing Methods 77
Some Legal Concerns 84
Incentive Pricing Arrangements 84
Quantity Discounts 84
The Deal 86
Concluding Comments 86
Questions 87
CHAPTER 4 Logistics/Supply Chain Customer Service 91
Customer Service Defined 92
Customer Service Elements 93
Relative Importance of Service Elements 94
Order Cycle Time 98
Adjustments to Order Cycle Time 101
Importance of Logistics/SC Customer Service 102
Service Effects on Sales 102
Service Effects on Customer Patronage 104
Defining a Sales Service Relationship 105
x Contents
Modeling the Sales Service Relationship 107
Two Points Method 107
Before After Experiments 108
Game Playing 108
Buyer Surveys 109
Cost versus Service 109
Determining Optimum Service Levels 110
Theory 110
Practice 111
Service Variability 114
Loss Function 114
Information Substitution 116
Service as a Constraint 117
Measuring Service 118
Service Contingencies 119
System Breakdown 119
Product Recall 123
Concluding Comments 126
Questions 126
CHAPTER 5 Order Processing and Information Systems 130
Defining Order Processing 131
Order Preparation 131
Order Transmittal 131
Order Entry 133
Order Filling 135
Order Status Reporting 136
Order Processing Examples 137
Industrial Order Processing 137
Retail Order Processing 138
Customer Order Processing 139
Web Based Channel Order Planning 141
Other Factors Affecting Order Processing Time 145
Processing Priorities 145
Parallel versus Sequential Processing 145
Order Filling Accuracy 146
Order Batching 146
Lot Sizing 146
Shipment Consolidation 146
The Logistics Information System 146
Function 146
Internal Operation 153
Information System Examples 156
A Retail System 156
Vendor Managed Inventory 157
Contents xi
E Commerce 159
A Decision Support System 160
Concluding Comments 161
Questions 161
PART III: TRANSPORT STRATEGY 164
CHAPTER 6 Transport Fundamentals 164
Importance of an Effective Transportation System 165
Greater Competition 165
Economies of Scale 166
Reduced Prices 166
Service Choices and Their Characteristics 167
Price 167
Transit Time and Variability 168
Loss and Damage 169
Single Service Choices 171
Rail 171
Truck 171
Air 173
Water 174
Pipeline 175
Intermodal Services 176
Trailer on Flatcar 176
Containerized Freight 177
Agencies and Small Shipment Services 178
Agents 178
Small Shipment Services 179
Company Controlled Transportation 180
International Transportation 180
Overview 180
Physical Plant 181
Agencies and Services 183
Transport Cost Characteristics 184
Variable and Fixed Costs 185
Common or Joint Costs 185
Cost Characteristics by Mode 187
Rate Profiles 190
Volume Related Rates 190
Distance Related Rates 190
Demand Related Rates 192
Line Haul Rates 193
By Product 194
xii Contents
By Shipment Size 201
By Route 204
Miscellaneous Rates 204
Special Service Charges 205
Special Line Haul Services 205
Terminal Services 210
Private Carrier Costing 211
Documentation 212
Bill of Lading 212
Freight Bill 213
Freight Claims 213
International Transport Documentation 214
Exporting 214
Importing 215
Concluding Comments 215
Questions 216
CHAPTER 7 Transport Decisions 219
Transport Service Selection 220
Basic Cost Trade Offs 220
Competitive Considerations 222
Appraisal of Selection Methods 224
Vehicle Routing 225
Separate and Single Origin and Destination Points 225
Multiple Origin and Destination Points 230
Coincident Origin and Destination Points 232
Vehicle Routing and Scheduling 235
Principles for Good Routing and Scheduling 236
Methods for Routing and Scheduling 240
Route Sequencing 247
Implementation of Vehicle Routing and Scheduling Methods 248
Ship Routing and Scheduling 249
Freight Consolidation 252
Concluding Comments 254
Questions 254
Problems 255
Case Study: Fowler Distributing Company 267
Case Study: Metrohealth Medical Center 270
Case Study: Orion Foods, Inc. 276
Case Study: R T Wholesalers 280
Contents xiii
PART IV: INVENTORY STRATEGY 286
CHAPTER 8 Forecasting Supply Chain Requirements 286
Nature of Forecasting 287
Spatial versus Temporal Demand 287
Lumpy versus Regular Demand 288
Derived versus Independent Demand 288
Forecasting Methods 291
Qualitative Methods 291
Historical Projection Methods 291
Causal Methods 296
Useful Techniques for Logisticians 296
Exponential Smoothing 297
Classic Time Series Decomposition 305
Multiple Regression Analysis 309
Special Prediction Problems for Logisticians 310
Start Up 310
Lumpy Demand 310
Regional Forecasting 311
Forecast Error 311
Collaborative Forecasting 314
Flexibility and Quick Response—An Alternative to Forecasting 316
Concluding Comments 317
Questions 317
Case Study: World Oil 323
CHAPTER 9 Inventory Policy Decisions 326
Appraisal of Inventories 328
Arguments for Inventories 328
Arguments Against Inventories 330
Types of Inventories 330
Classifying Inventory Management Problems 331
Nature of Demand 332
Management Philosophy 333
Degree of Product Aggregation 334
Multi Echelon Inventories 334
Virtual Inventories 335
Inventory Objectives 335
Product Availability 336
Relevant Costs 337
Push Inventory Control 340
Basic Pull Inventory Control 342
Single Order Quantity 342
Repetitive Order Quantities 344
xiv Contents
Advanced Pull Inventory Control 348
A Reorder Point Model with Uncertain Demand 349
The Reorder Point Method with Known Stockout Costs 353
The Reorder Point Method with Demand and Lead Time Uncertainty 355
A Periodic Review Model with Uncertain Demand 357
Practical Pull Inventory Control Methods 363
Pipeline Inventories 374
Aggregate Control of Inventories 376
Supply Driven Inventory Control 384
Virtual Inventories 385
Concluding Comments 389
Glossary of Terms 389
Questions 390
Problems 391
Case Study: Complete Hardware Supply, Inc. 403
Case Study: American Lighting Products 405
Case Study: American Red Cross: Blood Services 412
CHAPTER 10 Purchasing and Supply Scheduling Decisions 424
Coordination in the Supply Channel 425
Supply Scheduling 427
Just in Time Supply Scheduling 428
Just in Time Distribution Scheduling 442
Purchasing 446
Importance of Purchasing 447
Order Quantities and Timing 450
Sourcing 458
Terms of Sale and Channel Management 461
Concluding Comments 462
Questions 462
Problems 463
Case Study: Industrial Distributors, Inc. 468
CHAPTER 11 The Storage and Handling System 469
Need for a Storage System 470
Reasons for Storage 470
Transportation Production Cost Reduction 470
Coordination of Supply and Demand 471
Production Needs 472
Marketing Considerations 472
Storage System Functions 472
Storage Functions 472
Materials Handling Functions 477
Contents xv
Storage Alternatives 479
Space Ownership 479
Rented Space 479
Leased Space 485
Storage in Transit 485
Materials Handling Considerations 486
Load Unitization 486
Space Lai/out 487
Storage Equipment Choice 490
Movement Equipment Choice 490
Storage System Costs and Rates 493
Public Warehousing 493
Leased Warehousing, Manual Handling 495
Private Warehousing, Pallet and Forklift Truck Handling 495
Private Warehousing, Automated Handling 495
Virtual Warehousing 496
Concluding Comments 499
Questions 499
CHAPTER 12 Storage and Handling Decisions 501
Site Selection 502
Planning for Design and Operation 503
Sizing the Facility 503
Selecting the Space Type—Financial Considerations 509
Facility Configuration 513
Space Layout 516
Dock Design 510
Materials Handling System Design 522
Materials Handling System Selection 523
Equipment Replacement 527
Product Layout Decisions 528
Order Picking Operations 541
Order Handling 541
Interleaving 543
Setting Standards 543
Concluding Comments 544
Questions 544
Technical Supplement 549
PARTV: LOCATION STRATEGY 550
CHAPTER 13 Facility Location Decisions 550
Classification of Location Problems 551
Driving Force 551
Number of Facilities 551
xvi Contents
Discreteness of the Choices 551
Degree of Data Aggregation 552
Time Horizon 552
A Historical Perspective on Location 552
Bid Rent Curves 553
Weber s Classification of Industries 553
Hoover s Tapered Transportation Rates 554
Single Facility Location 555
Extensions to the Single Facility Location Model 560
Appraisal of Single Facility Location 561
Multiple Facility Location 562
Exact Methods 563
Simulation Methods 569
Heuristic Methods 573
Appraisal of Multiple Facility Location Methods 581
Dynamic Warehouse Location 582
Retail/Service Location 587
Weighted Checklist 587
Spatial Interaction Model 589
Other Methods 591
Other Location Problems 595
Hub and Spoke 595
Obnoxious Facilities 595
Microlocation 595
Concluding Comments 596
Questions 596
Problems 597
Case Study: Superior Medical Equipment Company 607
Case Study: Ohio Auto and Driver s License Bureau 609
Case Study: Southern Brewery 612
Technical Supplement 616
CHAPTER 14 The Network Planning Process 618
The Problem of Network Configuration 619
Data for Network Planning 621
A Data Checklist 621
Data Sources 622
Data Encoding 624
Converting Data to Information 628
Missing Information 643
The Tools for Analysis 644
Choices for Modeling 644
Decision Support Systems 650
Contents xvii
Conducting the Analysis 651
Auditing Customer Service Levels 652
Organizing the Study 653
Benchmarking 655
Network Configuration 656
Channel Design 662
Integrated Supply Chain Planning 668
A Location Case Study 669
Problem Description 669
Managing the Problem Size 669
The Analysis 671
Reporting the Financial Results to Management 671
Conclusion 673
Concluding Comments 673
Questions 674
Case Study: Usemore Soap Company 677
Case Study: Essen USA 687
PART VI: ORGANIZATION AND CONTROL 691
CHAPTER 15 Logistics/Supply Chain Organization 691
Organizing the Logistics/SC Effort 692
Need for Organization Structure 692
Organizational Development 696
Organizational Choices 697
The Informal Organization 698
The Semiformal Organization 699
The Formal Organization 701
Organizational Orientation 704
Process Strategy 704
Market Strategy 704
Information Strategy 704
Organizational Positioning 705
Decentralization versus Centralization 705
Staff versus Line 706
Large versus Small 707
Interfunctional Management 708
Interorganizational Management 709
The Superorganization 710
Managing the Conflict 712
Alliances and Partnerships 716
Concluding Comments 724
Questions 724
xviii Contents
CHAPTER 16 Logistics/Supply Chain Control 726
A Control Process Framework 727
A Logistics/SC Control Model 727
Types of Control Systems 730
Control System Details 733
Error Tolerance 734
Response 734
Control in Practice 736
Budgets 736
Service Targets 736
Profit Center Concept 736
Decision Support Systems 737
Control Information, Measurement, and Interpretation 738
Audits 738
Regular Reports 744
Corrective Action 751
Minor Adjustments 751
Major Replanning 751
Contingency Plans 752
A Supply Chain Operations Reference (SCOR) Model 752
Control Links to Artificial Intelligence 754
Pattern Recognition 755
Performance Patterns 757
Courses of Action 757
Concluding Comments 758
Questions 759
APPENDICES
Appendix A Areas Under the Standardized Normal Distribution 761
Appendix B Unit Normal Loss Integrals 763
SELECTED BIBLIOGRAPHY 766
Author Index 771
Subject Index 775
Contents xix
|
| adam_txt |
Brief Contents
PREFACE xxi
PARTI: INTRODUCTION AND PLANNING 1
Chapter 1 Business Logistics/Supply Chain—A Vital Subject 1
Chapter 2 Logistics/Supply Chain Strategy and Planning 33
PART II: CUSTOMER SERVICE GOALS 62
Chapter 3 The Logistics/Supply Chain Product 62
Chapter 4 Logistics/Supply Chain Customer Service 91
Chapter 5 Order Processing and Information Systems 130
PART III: TRANSPORT STRATEGY 164
Chapter 6 Transport Fundamentals 164
Chapter 7 Transport Decisions 219
PART IV: INVENTORY STRATEGY 286
Chapter 8 Forecasting Supply Chain Requirements 286
Chapter 9 Inventory Policy Decisions 326
Chapter 10 Purchasing and Supply Scheduling Decisions 424
Chapter 11 The Storage and Handling System 469
Chapter 12 Storage and Handling Decisions 501
PARTV: LOCATION STRATEGY 550
Chapter 13 Facility Location Decisions 550
Chapter 14 The Network Planning Process 618
PART VI: ORGANIZATION AND CONTROL 691
Chapter 15 Logistics/Supply Chain Organization 691
Chapter 16 Logistics /Supply Chain Control 726
vii
Contents
PREFACE xxi
PARTI: INTRODUCTION AND PLANNING 1
CHAPTER 1 Business Logistics/Supply Chain—A Vital Subject 1
Introduction 1
Business Logistics Defined 3
The Supply Chain 7
The Activity Mix 9
Importance of Logistics/Supply Chain 13
Costs Are Significant 13
Logistics Customer Service Expectations Are Increasing 14
Supply and Distribution Lines Are Lengthening with Greater Complexity 15
Logistics/SC Is Important to Strategy 17
Logistics/SC Adds Significant Customer Value 18
Customers Increasingly Want Quick, Customized Response 19
Logistics/SC in Nonmanufacturing Areas 20
Service Industry 21
Military 22
Environment 23
Business Logistics/SC in the Firm 24
Objectives of Business Logistics/SC 27
Approach to the Study of Logistics/SC 28
Questions and Problems 30
Examples of Good Logistics/Supply Chain Strategy,
or Lack Thereof 32
CHAPTER 2 Logistics/Supply Chain Strategy and Planning 33
Corporate Strategy 34
Logistics/SC Strategy 35
Logistics/SC Planning 38
Levels of Planning 38
Major Planning Areas 39
Conceptualizing the Logistics/SC Planning Problem 41
When to Plan 42
Guidelines for Strategy Formulation 44
ix
Selecting the Proper Channel Strategy 53
Measuring Strategy Performance 57
Cash Flow 57
Savings 57
Return on Investment 57
Concluding Comments 58
Questions 58
PART II: CUSTOMER SERVICE GOALS 62
CHAPTER 3 The Logistics/Supply Chain Product 62
Nature of the Logistics/SC Product 63
Classifying Products 63
The Product Life Cycle 65
The 80 20 Curve 68
Product Characteristics 72
Weight Bulk Ratio 72
Value Weight Ratio 73
Substitutability 74
Risk Characteristics 74
Product Packaging 76
Product Pricing 77
Geographic Pricing Methods 77
Some Legal Concerns 84
Incentive Pricing Arrangements 84
Quantity Discounts 84
The Deal 86
Concluding Comments 86
Questions 87
CHAPTER 4 Logistics/Supply Chain Customer Service 91
Customer Service Defined 92
Customer Service Elements 93
Relative Importance of Service Elements 94
Order Cycle Time 98
Adjustments to Order Cycle Time 101
Importance of Logistics/SC Customer Service 102
Service Effects on Sales 102
Service Effects on Customer Patronage 104
Defining a Sales Service Relationship 105
x Contents
Modeling the Sales Service Relationship 107
Two Points Method 107
Before After Experiments 108
Game Playing 108
Buyer Surveys 109
Cost versus Service 109
Determining Optimum Service Levels 110
Theory 110
Practice 111
Service Variability 114
Loss Function 114
Information Substitution 116
Service as a Constraint 117
Measuring Service 118
Service Contingencies 119
System Breakdown 119
Product Recall 123
Concluding Comments 126
Questions 126
CHAPTER 5 Order Processing and Information Systems 130
Defining Order Processing 131
Order Preparation 131
Order Transmittal 131
Order Entry 133
Order Filling 135
Order Status Reporting 136
Order Processing Examples 137
Industrial Order Processing 137
Retail Order Processing 138
Customer Order Processing 139
Web Based Channel Order Planning 141
Other Factors Affecting Order Processing Time 145
Processing Priorities 145
Parallel versus Sequential Processing 145
Order Filling Accuracy 146
Order Batching 146
Lot Sizing 146
Shipment Consolidation 146
The Logistics Information System 146
Function 146
Internal Operation 153
Information System Examples 156
A Retail System 156
Vendor Managed Inventory 157
Contents xi
E Commerce 159
A Decision Support System 160
Concluding Comments 161
Questions 161
PART III: TRANSPORT STRATEGY 164
CHAPTER 6 Transport Fundamentals 164
Importance of an Effective Transportation System 165
Greater Competition 165
Economies of Scale 166
Reduced Prices 166
Service Choices and Their Characteristics 167
Price 167
Transit Time and Variability 168
Loss and Damage 169
Single Service Choices 171
Rail 171
Truck 171
Air 173
Water 174
Pipeline 175
Intermodal Services 176
Trailer on Flatcar 176
Containerized Freight 177
Agencies and Small Shipment Services 178
Agents 178
Small Shipment Services 179
Company Controlled Transportation 180
International Transportation 180
Overview 180
Physical Plant 181
Agencies and Services 183
Transport Cost Characteristics 184
Variable and Fixed Costs 185
Common or Joint Costs 185
Cost Characteristics by Mode 187
Rate Profiles 190
Volume Related Rates 190
Distance Related Rates 190
Demand Related Rates 192
Line Haul Rates 193
By Product 194
xii Contents
By Shipment Size 201
By Route 204
Miscellaneous Rates 204
Special Service Charges 205
Special Line Haul Services 205
Terminal Services 210
Private Carrier Costing 211
Documentation 212
Bill of Lading 212
Freight Bill 213
Freight Claims 213
International Transport Documentation 214
Exporting 214
Importing 215
Concluding Comments 215
Questions 216
CHAPTER 7 Transport Decisions 219
Transport Service Selection 220
Basic Cost Trade Offs 220
Competitive Considerations 222
Appraisal of Selection Methods 224
Vehicle Routing 225
Separate and Single Origin and Destination Points 225
Multiple Origin and Destination Points 230
Coincident Origin and Destination Points 232
Vehicle Routing and Scheduling 235
Principles for Good Routing and Scheduling 236
Methods for Routing and Scheduling 240
Route Sequencing 247
Implementation of Vehicle Routing and Scheduling Methods 248
Ship Routing and Scheduling 249
Freight Consolidation 252
Concluding Comments 254
Questions 254
Problems 255
Case Study: Fowler Distributing Company 267
Case Study: Metrohealth Medical Center 270
Case Study: Orion Foods, Inc. 276
Case Study: R T Wholesalers 280
Contents xiii
PART IV: INVENTORY STRATEGY 286
CHAPTER 8 Forecasting Supply Chain Requirements 286
Nature of Forecasting 287
Spatial versus Temporal Demand 287
Lumpy versus Regular Demand 288
Derived versus Independent Demand 288
Forecasting Methods 291
Qualitative Methods 291
Historical Projection Methods 291
Causal Methods 296
Useful Techniques for Logisticians 296
Exponential Smoothing 297
Classic Time Series Decomposition 305
Multiple Regression Analysis 309
Special Prediction Problems for Logisticians 310
Start Up 310
Lumpy Demand 310
Regional Forecasting 311
Forecast Error 311
Collaborative Forecasting 314
Flexibility and Quick Response—An Alternative to Forecasting 316
Concluding Comments 317
Questions 317
Case Study: World Oil 323
CHAPTER 9 Inventory Policy Decisions 326
Appraisal of Inventories 328
Arguments for Inventories 328
Arguments Against Inventories 330
Types of Inventories 330
Classifying Inventory Management Problems 331
Nature of Demand 332
Management Philosophy 333
Degree of Product Aggregation 334
Multi Echelon Inventories 334
Virtual Inventories 335
Inventory Objectives 335
Product Availability 336
Relevant Costs 337
Push Inventory Control 340
Basic Pull Inventory Control 342
Single Order Quantity 342
Repetitive Order Quantities 344
xiv Contents
Advanced Pull Inventory Control 348
A Reorder Point Model with Uncertain Demand 349
The Reorder Point Method with Known Stockout Costs 353
The Reorder Point Method with Demand and Lead Time Uncertainty 355
A Periodic Review Model with Uncertain Demand 357
Practical Pull Inventory Control Methods 363
Pipeline Inventories 374
Aggregate Control of Inventories 376
Supply Driven Inventory Control 384
Virtual Inventories 385
Concluding Comments 389
Glossary of Terms 389
Questions 390
Problems 391
Case Study: Complete Hardware Supply, Inc. 403
Case Study: American Lighting Products 405
Case Study: American Red Cross: Blood Services 412
CHAPTER 10 Purchasing and Supply Scheduling Decisions 424
Coordination in the Supply Channel 425
Supply Scheduling 427
Just in Time Supply Scheduling 428
Just in Time Distribution Scheduling 442
Purchasing 446
Importance of Purchasing 447
Order Quantities and Timing 450
Sourcing 458
Terms of Sale and Channel Management 461
Concluding Comments 462
Questions 462
Problems 463
Case Study: Industrial Distributors, Inc. 468
CHAPTER 11 The Storage and Handling System 469
Need for a Storage System 470
Reasons for Storage 470
Transportation Production Cost Reduction 470
Coordination of Supply and Demand 471
Production Needs 472
Marketing Considerations 472
Storage System Functions 472
Storage Functions 472
Materials Handling Functions 477
Contents xv
Storage Alternatives 479
Space Ownership 479
Rented Space 479
Leased Space 485
Storage in Transit 485
Materials Handling Considerations 486
Load Unitization 486
Space Lai/out 487
Storage Equipment Choice 490
Movement Equipment Choice 490
Storage System Costs and Rates 493
Public Warehousing 493
Leased Warehousing, Manual Handling 495
Private Warehousing, Pallet and Forklift Truck Handling 495
Private Warehousing, Automated Handling 495
Virtual Warehousing 496
Concluding Comments 499
Questions 499
CHAPTER 12 Storage and Handling Decisions 501
Site Selection 502
Planning for Design and Operation 503
Sizing the Facility 503
Selecting the Space Type—Financial Considerations 509
Facility Configuration 513
Space Layout 516
Dock Design 510
Materials Handling System Design 522
Materials Handling System Selection 523
Equipment Replacement 527
Product Layout Decisions 528
Order Picking Operations 541
Order Handling 541
Interleaving 543
Setting Standards 543
Concluding Comments 544
Questions 544
Technical Supplement 549
PARTV: LOCATION STRATEGY 550
CHAPTER 13 Facility Location Decisions 550
Classification of Location Problems 551
Driving Force 551
Number of Facilities 551
xvi Contents
Discreteness of the Choices 551
Degree of Data Aggregation 552
Time Horizon 552
A Historical Perspective on Location 552
Bid Rent Curves 553
Weber's Classification of Industries 553
Hoover's Tapered Transportation Rates 554
Single Facility Location 555
Extensions to the Single Facility Location Model 560
Appraisal of Single Facility Location 561
Multiple Facility Location 562
Exact Methods 563
Simulation Methods 569
Heuristic Methods 573
Appraisal of Multiple Facility Location Methods 581
Dynamic Warehouse Location 582
Retail/Service Location 587
Weighted Checklist 587
Spatial Interaction Model 589
Other Methods 591
Other Location Problems 595
Hub and Spoke 595
Obnoxious Facilities 595
Microlocation 595
Concluding Comments 596
Questions 596
Problems 597
Case Study: Superior Medical Equipment Company 607
Case Study: Ohio Auto and Driver's License Bureau 609
Case Study: Southern Brewery 612
Technical Supplement 616
CHAPTER 14 The Network Planning Process 618
The Problem of Network Configuration 619
Data for Network Planning 621
A Data Checklist 621
Data Sources 622
Data Encoding 624
Converting Data to Information 628
Missing Information 643
The Tools for Analysis 644
Choices for Modeling 644
Decision Support Systems 650
Contents xvii
Conducting the Analysis 651
Auditing Customer Service Levels 652
Organizing the Study 653
Benchmarking 655
Network Configuration 656
Channel Design 662
Integrated Supply Chain Planning 668
A Location Case Study 669
Problem Description 669
Managing the Problem Size 669
The Analysis 671
Reporting the Financial Results to Management 671
Conclusion 673
Concluding Comments 673
Questions 674
Case Study: Usemore Soap Company 677
Case Study: Essen USA 687
PART VI: ORGANIZATION AND CONTROL 691
CHAPTER 15 Logistics/Supply Chain Organization 691
Organizing the Logistics/SC Effort 692
Need for Organization Structure 692
Organizational Development 696
Organizational Choices 697
The Informal Organization 698
The Semiformal Organization 699
The Formal Organization 701
Organizational Orientation 704
Process Strategy 704
Market Strategy 704
Information Strategy 704
Organizational Positioning 705
Decentralization versus Centralization 705
Staff versus Line 706
Large versus Small 707
Interfunctional Management 708
Interorganizational Management 709
The Superorganization 710
Managing the Conflict 712
Alliances and Partnerships 716
Concluding Comments 724
Questions 724
xviii Contents
CHAPTER 16 Logistics/Supply Chain Control 726
A Control Process Framework 727
A Logistics/SC Control Model 727
Types of Control Systems 730
Control System Details 733
Error Tolerance 734
Response 734
Control in Practice 736
Budgets 736
Service Targets 736
Profit Center Concept 736
Decision Support Systems 737
Control Information, Measurement, and Interpretation 738
Audits 738
Regular Reports 744
Corrective Action 751
Minor Adjustments 751
Major Replanning 751
Contingency Plans 752
A Supply Chain Operations Reference (SCOR) Model 752
Control Links to Artificial Intelligence 754
Pattern Recognition 755
Performance Patterns 757
Courses of Action 757
Concluding Comments 758
Questions 759
APPENDICES
Appendix A Areas Under the Standardized Normal Distribution 761
Appendix B Unit Normal Loss Integrals 763
SELECTED BIBLIOGRAPHY 766
Author Index 771
Subject Index 775
Contents xix |
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| author | Ballou, Ronald H. 1937- |
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| dewey-full | 658.78 658.5 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.78 658.5 |
| dewey-search | 658.78 658.5 |
| dewey-sort | 3658.78 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Arbeitswissenschaften Wirtschaftswissenschaften |
| discipline_str_mv | Arbeitswissenschaften Wirtschaftswissenschaften |
| edition | 5. ed., internat. ed. |
| format | Book |
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| id | DE-604.BV022785490 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T18:37:51Z |
| indexdate | 2024-07-09T21:06:06Z |
| institution | BVB |
| isbn | 0131230107 0131433520 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015990930 |
| oclc_num | 52380921 |
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| physical | XII, 789 S. 1 CD-ROM (12 cm) |
| publishDate | 2004 |
| publishDateSearch | 2004 |
| publishDateSort | 2004 |
| publisher | Pearson Prentice-Hall |
| record_format | marc |
| series2 | Prentice Hall international editions |
| spelling | Ballou, Ronald H. 1937- Verfasser (DE-588)136624820 aut Business logistics supply chain management planning, organizing, and controlling the supply chain Ronald H. Ballou Logware Version 5.0 5. ed., internat. ed. Upper Saddle River, NJ Pearson Prentice-Hall 2004 XII, 789 S. 1 CD-ROM (12 cm) txt rdacontent n rdamedia nc rdacarrier Prentice Hall international editions Beil. CD-ROM u.d.T.: Logware Version 5.0 Business logistics Logistik (DE-588)4036210-3 gnd rswk-swf Management (DE-588)4037278-9 gnd rswk-swf Logistik (DE-588)4036210-3 s Management (DE-588)4037278-9 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015990930&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Ballou, Ronald H. 1937- Business logistics supply chain management planning, organizing, and controlling the supply chain Business logistics Logistik (DE-588)4036210-3 gnd Management (DE-588)4037278-9 gnd |
| subject_GND | (DE-588)4036210-3 (DE-588)4037278-9 |
| title | Business logistics supply chain management planning, organizing, and controlling the supply chain |
| title_alt | Logware Version 5.0 |
| title_auth | Business logistics supply chain management planning, organizing, and controlling the supply chain |
| title_exact_search | Business logistics supply chain management planning, organizing, and controlling the supply chain |
| title_exact_search_txtP | Business logistics supply chain management planning, organizing, and controlling the supply chain |
| title_full | Business logistics supply chain management planning, organizing, and controlling the supply chain Ronald H. Ballou |
| title_fullStr | Business logistics supply chain management planning, organizing, and controlling the supply chain Ronald H. Ballou |
| title_full_unstemmed | Business logistics supply chain management planning, organizing, and controlling the supply chain Ronald H. Ballou |
| title_short | Business logistics supply chain management |
| title_sort | business logistics supply chain management planning organizing and controlling the supply chain |
| title_sub | planning, organizing, and controlling the supply chain |
| topic | Business logistics Logistik (DE-588)4036210-3 gnd Management (DE-588)4037278-9 gnd |
| topic_facet | Business logistics Logistik Management |
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