A handbook of employee reward management and practice:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2007
|
| Ausgabe: | 2. ed. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XII, 548 S. graph. Darst. |
| ISBN: | 9780749449629 0749449624 |
Internformat
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| 245 | 1 | 0 | |a A handbook of employee reward management and practice |c Michael Armstrong |
| 250 | |a 2. ed. | ||
| 264 | 1 | |a London [u.a.] |b Kogan Page |c 2007 | |
| 300 | |a XII, 548 S. |b graph. Darst. | ||
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| 650 | 4 | |a Incentives in industry | |
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Datensatz im Suchindex
| _version_ | 1804136625534402560 |
|---|---|
| adam_text | Contents
Preface %[
PART 1 THE FUNDAMENTALS OF REWARD MANAGEMENT
1 Reward management: an overview 3
Reward management defined 3; The aims of reward management 4;
Achieving the aims 4; The reward system 7; Elements of a reward
system 8; Factors affecting reward management policy and practice 12;
The development of reward management 14; References 18
2 The context of reward management 19
The internal environment 19; The external environment 24; Impact of
the environment 28; References 30
3 Total reward 31
Total reward defined 31; The significance of total reward 33; Benefits of
total reward 33; Model of total reward 34; Relational rewards 35;
Developing a total reward approach 40; Approaches to total reward 41;
Turning rhetoric into reality 46; References 47
4 Strategic reward 48
Strategic reward management defined 48; The rationale for strategic
reward 49; Guiding principles 49; The concept of reward strategy 52;
References 59
vi Contents
5 Developing and implementing reward strategy 60
General considerations 60; The reward strategy development sequence 62;
Implementation 83; References 94
6 Reward policies 96
The purpose of reward policies 96; Reward policy headings 96; Level of
rewards 97; Developing reward policies 101; Examples of reward
policies 102
PART 2 THE CONCEPTUAL FRAMEWORK
7 Factors affecting pay levels 107
Economic determinants of pay 107; Factors affecting pay levels within
organizations 112; The significance of the factors affecting pay levels 114;
Application of the factors 117; References 118
8 Motivation and reward 119
The process of motivation 119; Motivation theories 122; Motivation and
financial incentives and rewards 127; Factors affecting satisfaction with
pay 129; Motivation and job satisfaction and performance 130; The key
messages of motivation theory 131; References 134
9 Engagement and organizational commitment 135
Definitions 135; Engagement 137; Organizational commitment 144;
References 146
10 The psychological contract 147
The psychological contract defined 147; The significance of the
psychological contract 148; Developing and maintaining a positive
psychological contract 149; References 150
PART 3 ESTABLISHING JOB VALUES AND RELATIVITIES
11 Job evaluation schemes 153
Definition of job evaluation 153; Aims 154; Features 154; The case for and
against job evaluation 155; Categories of job evaluation 157; Types of
analytical schemes 158; Types of non analytical schemes 161; Market
pricing 163; Computer assisted job evaluation 164; Examples of the use of
job evaluation 165; Conclusion 166; References 167
Contents vii
12 Developing and maintaining job evaluation schemes 168
Developing a job evaluation scheme: initial stages 168; Designing a
point factor job evaluation scheme 180; Designing a job classification
scheme 192; Developing an analytical matching scheme 193; Developing
management procedures 196; Introducing job evaluation 198; Maintaining
a job evaluation scheme 198; References 199
13 Equal pay for work of equal value 200
Why discrimination takes place 200; The legal framework 203; The
EOC Code of Practice on Equal Pay 207; Equal pay claims 208; Avoiding
discrimination in job evaluation 210; Discriminatory pay structures 212;
References 213
14 Equal pay reviews 214
Purpose of equal pay reviews 214; Planning a review 215; The equal
pay review process 216; Analysing pay 222; Conclusion 225;
References 226
15 Market rate analysis 227
Market rate analysis defined 227; Aims of market rate analysis 228; The
problem of defining the market rate 228; The process of market rate
analysis 231; Initial decision to conduct market rate analysis 231; Decide on
benchmark jobs 232; Sources of market data 232; Analyse data 240; Prepare
information on the jobs to be surveyed 243; Interpret and present market
data 243; Using market data 245; A final word 247; Reference 248
16 Role analysis 249
Definitions 249; Role analysis and reward management 250;
Methodology 251; Role profile definition 253; Examples of role
profiles 255
PART 4 GRADE AND PAY STRUCTURES
17 Types of grade and pay structures 263
Grade structures 263; Pay structures 264; Incidence of grade and pay
structures 266; Narrow graded structures 266; Broad graded
structures 269; Broad banded structures 273; Career family structures 281;
Job family structures 285; Combined career/job family and broad banded
structures 288; Pay spines 289; Spot rates 291; Individual job
grades 291; References 292
viii Contents
18 Developing grade and pay structures 293
Guiding principles for grade and pay structures 293; The design
programme 294; The design process 297; Define guiding principles and
objectives 297; Analyse present arrangements 297; Selecting the
structure 299; Criteria for choice 299; Design options 302; Use of job
evaluation 304; Graded pay structure design 304; Broad banded structure
design 316; Career family structure design 320; Job family structure
design 325; Designing non discriminatory pay structures 325;
Implementing new grade and pay structures 326; References 331
PART 5 REWARDING AND REVIEWING CONTRIBUTION AND
PERFORMANCE
19 Individual contingent pay 335
Individual contingent pay defined 336; The incidence of contingent
pay 336; Contingent pay as a motivator 336; Arguments for and against
contingent pay 337; Alternatives to contingent pay 339; Criteria for
success 340; Performance related pay 341; Competency related pay 343;
Contribution related pay 345; Skill based pay 354; Service related
pay 355; Choice of approach 356; Readiness for contribution pay 357;
Developing and implementing contribution pay 357; References 360
20 Bonus schemes 362
Bonus schemes defined 362; Aims of bonus schemes 363; Rationale for
bonus schemes 363; Types of scheme 363; Category of staff covered 364;
The business case for bonus schemes 365; Designing a bonus scheme 365;
Introducing a bonus scheme 370; Reference 370
21 Team pay 371
Team pay defined 372; Aim of team pay 373; How team pay works 374;
Requirements for team pay 376; Advantages and disadvantages of team
pay 376; Developing team pay 377; NHS case study 378; References 379
22 Paying for organizational performance 380
Types of schemes 380; Aims 381; Profit sharing 382; Share ownership
schemes 383; Gain sharing 384; References 384
23 Recognition schemes 385
Recognition schemes defined 385; Principles of recognition 386; Types
of recognition 387; Examples of non cash awards 388; Designing a
Contents ix
recognition scheme 389; Example of a recognition scheme at
Camelot 389; References 390
24 Performance management and reward 391
Performance management defined 391; Purpose of performance
management 392; Principles of performance management 392; The
performance management cycle 393; Key features of performance
management 394; Performance management as a motivating
process 395; Performance management and non financial
motivation 396; Performance management and pay 397;
References 403
PART 6 REWARD MANAGEMENT FOR SPECIAL GROUPS
25 Rewarding directors and senior executives 407
The background 407; Governance reviews and remuneration 408;
Remuneration committees 409; Directors and senior executives
remuneration 410
26 International reward 414
The international scene 414; International reward strategy 416;
Rewards for expatriates 419; References 422
27 Rewarding sales and customer service staff 424
Rewarding sales representatives 424; Rewarding customer service
staff 431; References 433
28 Rewarding knowledge workers 435
What motivates knowledge workers? 436; Managing knowledge
workers 436; Approaches to rewarding knowledge workers 437;
References 443
29 Shop floor pay 445
Factors affecting shop floor pay 445; Time rates 446; Incentive
schemes 447; Single status and harmonization 454; References 455
PART 7 EMPLOYEE BENEFITS AND PENSION SCHEMES
30 Employee benefits 459
Rationale for employee benefits 460; Employee benefit strategies and
policies 460; Types of benefit 460; Incidence of benefits 463; Choice of
x Contents
benefits 463; Administering employee benefits 464; Tax
considerations 464; Reference 467
31 Flexible benefits 468
Reasons for introducing flexible benefits 468; Types of flexible benefits
schemes 469; Introducing flexible benefits 472; Example Lloyds
TSB 474; References 475
32 Pension schemes 476
Why pensions are provided 477; What pension schemes provide 477;
The two main types of schemes 477; Other types of pension
schemes 481; The state pension scheme 483; Advising employees on
pensions 484; Developing and communicating pensions policies 484;
Government proposals on the future of pensions 485; References 485
PART 8 REWARD MANAGEMENT PROCEDURES
33 Managing reward 489
Reward procedures 489; Controlling reward 491; Conducting general
pay reviews 494; Conducting individual reviews 495; Communicating
to employees 499; Managing the development of reward systems 500;
The use of computers in reward management 504; References 507
34 Responsibility for reward 508
The role of the reward specialist 508; Role of the front line manager
in managing reward 511; Using reward consultants 516; References 517
Appendix A Reward bibliography 518
Appendix B Alignment ofCIPD Professional Standards for Employee
Reward to text 530
Index 533
|
| adam_txt |
Contents
Preface %[
PART 1 THE FUNDAMENTALS OF REWARD MANAGEMENT
1 Reward management: an overview 3
Reward management defined 3; The aims of reward management 4;
Achieving the aims 4; The reward system 7; Elements of a reward
system 8; Factors affecting reward management policy and practice 12;
The development of reward management 14; References 18
2 The context of reward management 19
The internal environment 19; The external environment 24; Impact of
the environment 28; References 30
3 Total reward 31
Total reward defined 31; The significance of total reward 33; Benefits of
total reward 33; Model of total reward 34; Relational rewards 35;
Developing a total reward approach 40; Approaches to total reward 41;
Turning rhetoric into reality 46; References 47
4 Strategic reward 48
Strategic reward management defined 48; The rationale for strategic
reward 49; Guiding principles 49; The concept of reward strategy 52;
References 59
vi Contents
5 Developing and implementing reward strategy 60
General considerations 60; The reward strategy development sequence 62;
Implementation 83; References 94
6 Reward policies 96
The purpose of reward policies 96; Reward policy headings 96; Level of
rewards 97; Developing reward policies 101; Examples of reward
policies 102
PART 2 THE CONCEPTUAL FRAMEWORK
7 Factors affecting pay levels 107
Economic determinants of pay 107; Factors affecting pay levels within
organizations 112; The significance of the factors affecting pay levels 114;
Application of the factors 117; References 118
8 Motivation and reward 119
The process of motivation 119; Motivation theories 122; Motivation and
financial incentives and rewards 127; Factors affecting satisfaction with
pay 129; Motivation and job satisfaction and performance 130; The key
messages of motivation theory 131; References 134
9 Engagement and organizational commitment 135
Definitions 135; Engagement 137; Organizational commitment 144;
References 146
10 The psychological contract 147
The psychological contract defined 147; The significance of the
psychological contract 148; Developing and maintaining a positive
psychological contract 149; References 150
PART 3 ESTABLISHING JOB VALUES AND RELATIVITIES
11 Job evaluation schemes 153
Definition of job evaluation 153; Aims 154; Features 154; The case for and
against job evaluation 155; Categories of job evaluation 157; Types of
analytical schemes 158; Types of non analytical schemes 161; Market
pricing 163; Computer assisted job evaluation 164; Examples of the use of
job evaluation 165; Conclusion 166; References 167
Contents vii
12 Developing and maintaining job evaluation schemes 168
Developing a job evaluation scheme: initial stages 168; Designing a
point factor job evaluation scheme 180; Designing a job classification
scheme 192; Developing an analytical matching scheme 193; Developing
management procedures 196; Introducing job evaluation 198; Maintaining
a job evaluation scheme 198; References 199
13 Equal pay for work of equal value 200
Why discrimination takes place 200; The legal framework 203; The
EOC Code of Practice on Equal Pay 207; Equal pay claims 208; Avoiding
discrimination in job evaluation 210; Discriminatory pay structures 212;
References 213
14 Equal pay reviews 214
Purpose of equal pay reviews 214; Planning a review 215; The equal
pay review process 216; Analysing pay 222; Conclusion 225;
References 226
15 Market rate analysis 227
Market rate analysis defined 227; Aims of market rate analysis 228; The
problem of defining the market rate 228; The process of market rate
analysis 231; Initial decision to conduct market rate analysis 231; Decide on
benchmark jobs 232; Sources of market data 232; Analyse data 240; Prepare
information on the jobs to be surveyed 243; Interpret and present market
data 243; Using market data 245; A final word 247; Reference 248
16 Role analysis 249
Definitions 249; Role analysis and reward management 250;
Methodology 251; Role profile definition 253; Examples of role
profiles 255
PART 4 GRADE AND PAY STRUCTURES
17 Types of grade and pay structures 263
Grade structures 263; Pay structures 264; Incidence of grade and pay
structures 266; Narrow graded structures 266; Broad graded
structures 269; Broad banded structures 273; Career family structures 281;
Job family structures 285; Combined career/job family and broad banded
structures 288; Pay spines 289; Spot rates 291; Individual job
grades 291; References 292
viii Contents
18 Developing grade and pay structures 293
Guiding principles for grade and pay structures 293; The design
programme 294; The design process 297; Define guiding principles and
objectives 297; Analyse present arrangements 297; Selecting the
structure 299; Criteria for choice 299; Design options 302; Use of job
evaluation 304; Graded pay structure design 304; Broad banded structure
design 316; Career family structure design 320; Job family structure
design 325; Designing non discriminatory pay structures 325;
Implementing new grade and pay structures 326; References 331
PART 5 REWARDING AND REVIEWING CONTRIBUTION AND
PERFORMANCE
19 Individual contingent pay 335
Individual contingent pay defined 336; The incidence of contingent
pay 336; Contingent pay as a motivator 336; Arguments for and against
contingent pay 337; Alternatives to contingent pay 339; Criteria for
success 340; Performance related pay 341; Competency related pay 343;
Contribution related pay 345; Skill based pay 354; Service related
pay 355; Choice of approach 356; Readiness for contribution pay 357;
Developing and implementing contribution pay 357; References 360
20 Bonus schemes 362
Bonus schemes defined 362; Aims of bonus schemes 363; Rationale for
bonus schemes 363; Types of scheme 363; Category of staff covered 364;
The business case for bonus schemes 365; Designing a bonus scheme 365;
Introducing a bonus scheme 370; Reference 370
21 Team pay 371
Team pay defined 372; Aim of team pay 373; How team pay works 374;
Requirements for team pay 376; Advantages and disadvantages of team
pay 376; Developing team pay 377; NHS case study 378; References 379
22 Paying for organizational performance 380
Types of schemes 380; Aims 381; Profit sharing 382; Share ownership
schemes 383; Gain sharing 384; References 384
23 Recognition schemes 385
Recognition schemes defined 385; Principles of recognition 386; Types
of recognition 387; Examples of non cash awards 388; Designing a
Contents ix
recognition scheme 389; Example of a recognition scheme at
Camelot 389; References 390
24 Performance management and reward 391
Performance management defined 391; Purpose of performance
management 392; Principles of performance management 392; The
performance management cycle 393; Key features of performance
management 394; Performance management as a motivating
process 395; Performance management and non financial
motivation 396; Performance management and pay 397;
References 403
PART 6 REWARD MANAGEMENT FOR SPECIAL GROUPS
25 Rewarding directors and senior executives 407
The background 407; Governance reviews and remuneration 408;
Remuneration committees 409; Directors' and senior executives'
remuneration 410
26 International reward 414
The international scene 414; International reward strategy 416;
Rewards for expatriates 419; References 422
27 Rewarding sales and customer service staff 424
Rewarding sales representatives 424; Rewarding customer service
staff 431; References 433
28 Rewarding knowledge workers 435
What motivates knowledge workers? 436; Managing knowledge
workers 436; Approaches to rewarding knowledge workers 437;
References 443
29 Shop floor pay 445
Factors affecting shop floor pay 445; Time rates 446; Incentive
schemes 447; Single status and harmonization 454; References 455
PART 7 EMPLOYEE BENEFITS AND PENSION SCHEMES
30 Employee benefits 459
Rationale for employee benefits 460; Employee benefit strategies and
policies 460; Types of benefit 460; Incidence of benefits 463; Choice of
x Contents
benefits 463; Administering employee benefits 464; Tax
considerations 464; Reference 467
31 Flexible benefits 468
Reasons for introducing flexible benefits 468; Types of flexible benefits
schemes 469; Introducing flexible benefits 472; Example Lloyds
TSB 474; References 475
32 Pension schemes 476
Why pensions are provided 477; What pension schemes provide 477;
The two main types of schemes 477; Other types of pension
schemes 481; The state pension scheme 483; Advising employees on
pensions 484; Developing and communicating pensions policies 484;
Government proposals on the future of pensions 485; References 485
PART 8 REWARD MANAGEMENT PROCEDURES
33 Managing reward 489
Reward procedures 489; Controlling reward 491; Conducting general
pay reviews 494; Conducting individual reviews 495; Communicating
to employees 499; Managing the development of reward systems 500;
The use of computers in reward management 504; References 507
34 Responsibility for reward 508
The role of the reward specialist 508; Role of the front line manager
in managing reward 511; Using reward consultants 516; References 517
Appendix A Reward bibliography 518
Appendix B Alignment ofCIPD Professional Standards for Employee
Reward to text 530
Index 533 |
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| id | DE-604.BV022519621 |
| illustrated | Illustrated |
| index_date | 2024-07-02T18:02:47Z |
| indexdate | 2024-07-09T20:59:23Z |
| institution | BVB |
| isbn | 9780749449629 0749449624 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015726378 |
| oclc_num | 76864324 |
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| physical | XII, 548 S. graph. Darst. |
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| spelling | Armstrong, Michael 1928- Verfasser (DE-588)13143683X aut A handbook of employee reward management and practice Michael Armstrong 2. ed. London [u.a.] Kogan Page 2007 XII, 548 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Beloningen gtt Employee motivation Incentives in industry Lohnsystem (DE-588)4168089-3 gnd rswk-swf Lohnform (DE-588)4168068-6 gnd rswk-swf Lohnsystem (DE-588)4168089-3 s Lohnform (DE-588)4168068-6 s DE-604 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015726378&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Armstrong, Michael 1928- A handbook of employee reward management and practice Beloningen gtt Employee motivation Incentives in industry Lohnsystem (DE-588)4168089-3 gnd Lohnform (DE-588)4168068-6 gnd |
| subject_GND | (DE-588)4168089-3 (DE-588)4168068-6 |
| title | A handbook of employee reward management and practice |
| title_auth | A handbook of employee reward management and practice |
| title_exact_search | A handbook of employee reward management and practice |
| title_exact_search_txtP | A handbook of employee reward management and practice |
| title_full | A handbook of employee reward management and practice Michael Armstrong |
| title_fullStr | A handbook of employee reward management and practice Michael Armstrong |
| title_full_unstemmed | A handbook of employee reward management and practice Michael Armstrong |
| title_short | A handbook of employee reward management and practice |
| title_sort | a handbook of employee reward management and practice |
| topic | Beloningen gtt Employee motivation Incentives in industry Lohnsystem (DE-588)4168089-3 gnd Lohnform (DE-588)4168068-6 gnd |
| topic_facet | Beloningen Employee motivation Incentives in industry Lohnsystem Lohnform |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015726378&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT armstrongmichael ahandbookofemployeerewardmanagementandpractice |