Strategic change management in the public sector: an EFMD European case book
Gespeichert in:
| Format: | Buch |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
Chichester, West Sussex, England
Wiley
2007
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XXI, 327 S. graph. Darst. |
| ISBN: | 9780470516843 |
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| 245 | 1 | 0 | |a Strategic change management in the public sector |b an EFMD European case book |c ed. by Francesco Longo and Daniela Cristofoli |
| 264 | 1 | |a Chichester, West Sussex, England |b Wiley |c 2007 | |
| 300 | |a XXI, 327 S. |b graph. Darst. | ||
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| 650 | 4 | |a Public administration |z Europe |v Case studies | |
| 650 | 4 | |a Organizational change |z Europe |v Case studies | |
| 650 | 4 | |a Strategic planning |z Europe |v Case studies | |
| 650 | 4 | |a Public institutions |z Europe |x Management |v Case studies | |
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Datensatz im Suchindex
| _version_ | 1804136559710044160 |
|---|---|
| adam_text | CONTENTS
PREFACE xi
ABOUT THE CONTRIBUTORS xvii
1 MANAGING PUBLIC REFORMS
EFFECTIVELY: A STRATEGIC CHANGE
MANAGEMENT APPROACH 1
Francesco Longo
Introduction 1
A classification of public reforms and change
management 4
Features of public reforms and change processes 6
The role of the organisational structure and the
managerial tools in reforms and change process 9
A comprehensive strategic approach to designing
and implementing reforms and managing change 11
How to design and manage a process of change 15
References 18
vi CONTENTS
2 A GUIDE THROUGH THE CASE BOOK 21
Daniela Cristofoli and Francesco Longo
THE BRUSSELS PORT AUTHORITY S
CONTAINER TERMINAL: THE UPS AND
DOWNS OF PUBLIC PRIVATE
PARTNERSHIPS 27
Jan Mattijs
Introduction 27
Challenges and strategic issues 30
The container terminal project 34
Operating the container terminal: from start up to
failure . . . and restart 40
Appendix 44
MANAGERIAL CHANGES AT ESTONIAN
HOSPITALS 55
Ruth Sepper and Ruth Alas
Introduction 55
The North Estonia Regional Hospital 57
The NERH formal reform processes 61
The change management processes in terms of
strategic objectives, actions and results 62
Gap between the planned and implemented
strategic change 75
How to make the strategic change successful 78
References 79
CONTENTS vii
LOLF AND CHANGES IN THE FRENCH
PUBLIC SECTOR: THE CASE OF THE
PAUL CEZANNE UNIVERSITY
AIX MARSEILLE III 81
Robert Fouchet and Emil Ture
Introduction 81
UPCAM s organisation at the outset of LOLF reforms 82
A historical account of UPCAM s external
governance relations 86
LOLF Description 90
Anticipated effects of LOLF regulations over the
public sector links 94
Expected changes in UPCAM s management 96
The change process 98
Outcomes, expectations and conclusions 110
Case requirements 112
Reference 112
Appendix 1 113
Appendix 2 114
Appendix 3 115
Appendix 4 117
6 POLITICAL AND MANAGERIAL CHANGE IN
THE CITY OF COESFELD 119
Harald Plamper and Ingrid Beutel Menzel
Introduction 119
The city of Coesfeld 122
The reform goals and processes 124
The reform activities 128
The results of the reform programmes 137
Winning awards 139
How to manage the future? 140
viii CONTENTS
7 IMPLEMENTING EQUAL IN MEGARA
MUNICIPALITY 145
Joyce Liddle and loannis Oikonomopoulos
Introduction 145
Greece and the European dimension 147
Megara Municipality 149
The EU initiative EQUAL 152
Lessons learned from prior EU Programmes and
transfer into EQUAL 155
Megara s involvement in the EQUAL Programme 158
Outputs of the EQUAL Programme 161
Interpretation of EQUAL outputs 162
Lessons learned from EQUAL 168
References 169
8 CHANGE MANAGEMENT PROCESS IN
THE CITY OF AMERSFOORT 175
Piet Severijnen and Job van de Bovenkamp Ba
Introduction 175
Local government in the Netherlands 177
The city of Amersfoort 183
How to successfully restructure an internal department 187
The change process and the department
reorganization 188
Appendix 199
9 MILAN MUNICIPALITY AND THE
GOVERNANCE OF MUNICIPAL
ENTERPRISES 201
Daniela Cristofoli and Francesco Longo
Introduction 201
Providing Milan s citizens with public services:
Milan Municipality and the municipal companies 202
CONTENTS ix
Ensuring the satisfaction of public needs:
instruments for controlling municipal companies 206
Controlling the municipal companies:
what is Milan Municipality s outlook? 210
10 MANAGING BARCELONA S OLYMPIC
HERITAGE 213
Lidia Garcia, Francesc Rubio, Koldo Echebarria and
Alfred Vernis
Introduction 213
Sports Associations and the Olympic Games 214
Contracting Out: A model for managing
sports facilities 216
Sports Area, districts and management
organizations 222
Types of management organizations:
selected examples 225
The advantages of indirect management 228
Appendix 1 230
Appendix 2 231
11 MANAGEMENT BY RESULTS: ITS WAY
FROM IDEA TO DOGMA IN THE CASE
OF SWEDEN 233
Goran Sundstrom
Introduction 233
What is Management by Results 235
Management by Results in Sweden: the story 237
MBR: Reinventing the wheel? 257
References 262
x CONTENTS
12 MUNICIPALITY OF BAAR: SPEYER
AWARD FOR LOCAL GOVERNANCE 265
Albert Hofmeister and Jiirg Diibendorfer
Introduction 265
Pillars of the Swiss system 266
The Change process 271
New initiatives and instruments for better public
management 273
New initiatives and instruments for the
collaboration with citizens 276
Result: Speyer Award for local governance 280
Next steps: in order to remain good you have
to improve continuously 283
13 THE INTEGRATION OF PERFORMANCE
MANAGEMENT INTO THE MANAGEMENT
OF THE LONDON BOROUGH OF LEWISHAM 285
Paul Joyce
Introduction 285
Public Policy context 286
London Borough of Lewisham 288
The emergence of the system (1994 2005) 295
Conditions influencing the development of performance
management political management 302
The effects of performance management in
Lewisham Council 303
Making performance management work in
government organization 306
References 308
Website references 309
INDEX 310
|
| adam_txt |
CONTENTS
PREFACE xi
ABOUT THE CONTRIBUTORS xvii
1 MANAGING PUBLIC REFORMS
EFFECTIVELY: A STRATEGIC CHANGE
MANAGEMENT APPROACH 1
Francesco Longo
Introduction 1
A classification of public reforms and change
management 4
Features of public reforms and change processes 6
The role of the organisational structure and the
managerial tools in reforms and change process 9
A comprehensive strategic approach to designing
and implementing reforms and managing change 11
How to design and manage a process of change 15
References 18
vi CONTENTS
2 A GUIDE THROUGH THE CASE BOOK 21
Daniela Cristofoli and Francesco Longo
THE BRUSSELS PORT AUTHORITY'S
CONTAINER TERMINAL: THE UPS AND
DOWNS OF PUBLIC PRIVATE
PARTNERSHIPS 27
Jan Mattijs
Introduction 27
Challenges and strategic issues 30
The container terminal project 34
Operating the container terminal: from start up to
failure . . . and restart 40
Appendix 44
MANAGERIAL CHANGES AT ESTONIAN
HOSPITALS 55
Ruth Sepper and Ruth Alas
Introduction 55
The North Estonia Regional Hospital 57
The NERH formal reform processes 61
The change management processes in terms of
strategic objectives, actions and results 62
Gap between the planned and implemented
strategic change 75
How to make the strategic change successful 78
References 79
CONTENTS vii
LOLF AND CHANGES IN THE FRENCH
PUBLIC SECTOR: THE CASE OF THE
PAUL CEZANNE UNIVERSITY
AIX MARSEILLE III 81
Robert Fouchet and Emil Ture
Introduction 81
UPCAM's organisation at the outset of LOLF reforms 82
A historical account of UPCAM's external
governance relations 86
LOLF Description 90
Anticipated effects of LOLF regulations over the
public sector links 94
Expected changes in UPCAM's management 96
The change process 98
Outcomes, expectations and conclusions 110
Case requirements 112
Reference 112
Appendix 1 113
Appendix 2 114
Appendix 3 115
Appendix 4 117
6 POLITICAL AND MANAGERIAL CHANGE IN
THE CITY OF COESFELD 119
Harald Plamper and Ingrid Beutel Menzel
Introduction 119
The city of Coesfeld 122
The reform goals and processes 124
The reform activities 128
The results of the reform programmes 137
Winning awards 139
How to manage the future? 140
viii CONTENTS
7 IMPLEMENTING EQUAL IN MEGARA
MUNICIPALITY 145
Joyce Liddle and loannis Oikonomopoulos
Introduction 145
Greece and the European dimension 147
Megara Municipality 149
The EU initiative EQUAL 152
Lessons learned from prior EU Programmes and
transfer into EQUAL 155
Megara's involvement in the EQUAL Programme 158
Outputs of the EQUAL Programme 161
Interpretation of EQUAL outputs 162
Lessons learned from EQUAL 168
References 169
8 CHANGE MANAGEMENT PROCESS IN
THE CITY OF AMERSFOORT 175
Piet Severijnen and Job van de Bovenkamp Ba
Introduction 175
Local government in the Netherlands 177
The city of Amersfoort 183
How to successfully restructure an internal department 187
The change process and the department
reorganization 188
Appendix 199
9 MILAN MUNICIPALITY AND THE
GOVERNANCE OF MUNICIPAL
ENTERPRISES 201
Daniela Cristofoli and Francesco Longo
Introduction 201
Providing Milan's citizens with public services:
Milan Municipality and the municipal companies 202
CONTENTS ix
Ensuring the satisfaction of public needs:
instruments for controlling municipal companies 206
Controlling the municipal companies:
what is Milan Municipality's outlook? 210
10 MANAGING BARCELONA'S OLYMPIC
HERITAGE 213
Lidia Garcia, Francesc Rubio, Koldo Echebarria and
Alfred Vernis
Introduction 213
Sports Associations and the Olympic Games 214
Contracting Out: A model for managing
sports facilities 216
Sports Area, districts and management
organizations 222
Types of management organizations:
selected examples 225
The advantages of indirect management 228
Appendix 1 230
Appendix 2 231
11 MANAGEMENT BY RESULTS: ITS WAY
FROM IDEA TO DOGMA IN THE CASE
OF SWEDEN 233
Goran Sundstrom
Introduction 233
What is Management by Results 235
Management by Results in Sweden: the story 237
MBR: Reinventing the wheel? 257
References 262
x CONTENTS
12 MUNICIPALITY OF BAAR: SPEYER
AWARD FOR LOCAL GOVERNANCE 265
Albert Hofmeister and Jiirg Diibendorfer
Introduction 265
Pillars of the Swiss system 266
The Change process 271
New initiatives and instruments for better public
management 273
New initiatives and instruments for the
collaboration with citizens 276
Result: Speyer Award for local governance 280
Next steps: "in order to remain good you have
to improve continuously" 283
13 THE INTEGRATION OF PERFORMANCE
MANAGEMENT INTO THE MANAGEMENT
OF THE LONDON BOROUGH OF LEWISHAM 285
Paul Joyce
Introduction 285
Public Policy context 286
London Borough of Lewisham 288
The emergence of the system (1994 2005) 295
Conditions influencing the development of performance
management political management 302
The effects of performance management in
Lewisham Council 303
Making performance management work in
government organization 306
References 308
Website references 309
INDEX 310 |
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| spelling | Strategic change management in the public sector an EFMD European case book ed. by Francesco Longo and Daniela Cristofoli Chichester, West Sussex, England Wiley 2007 XXI, 327 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Public administration Europe Case studies Organizational change Europe Case studies Strategic planning Europe Case studies Public institutions Europe Management Case studies Administrative agencies Europe Management Case studies Internationaler Vergleich (DE-588)4120509-1 gnd rswk-swf Strategisches Management (DE-588)4124261-0 gnd rswk-swf Verwaltung (DE-588)4063317-2 gnd rswk-swf Europa Europa (DE-588)4015701-5 gnd rswk-swf (DE-588)4143413-4 Aufsatzsammlung gnd-content (DE-588)4522595-3 Fallstudiensammlung gnd-content Europa (DE-588)4015701-5 g Verwaltung (DE-588)4063317-2 s Strategisches Management (DE-588)4124261-0 s Internationaler Vergleich (DE-588)4120509-1 s DE-604 Longo, Francesco Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015679556&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Strategic change management in the public sector an EFMD European case book Public administration Europe Case studies Organizational change Europe Case studies Strategic planning Europe Case studies Public institutions Europe Management Case studies Administrative agencies Europe Management Case studies Internationaler Vergleich (DE-588)4120509-1 gnd Strategisches Management (DE-588)4124261-0 gnd Verwaltung (DE-588)4063317-2 gnd |
| subject_GND | (DE-588)4120509-1 (DE-588)4124261-0 (DE-588)4063317-2 (DE-588)4015701-5 (DE-588)4143413-4 (DE-588)4522595-3 |
| title | Strategic change management in the public sector an EFMD European case book |
| title_auth | Strategic change management in the public sector an EFMD European case book |
| title_exact_search | Strategic change management in the public sector an EFMD European case book |
| title_exact_search_txtP | Strategic change management in the public sector an EFMD European case book |
| title_full | Strategic change management in the public sector an EFMD European case book ed. by Francesco Longo and Daniela Cristofoli |
| title_fullStr | Strategic change management in the public sector an EFMD European case book ed. by Francesco Longo and Daniela Cristofoli |
| title_full_unstemmed | Strategic change management in the public sector an EFMD European case book ed. by Francesco Longo and Daniela Cristofoli |
| title_short | Strategic change management in the public sector |
| title_sort | strategic change management in the public sector an efmd european case book |
| title_sub | an EFMD European case book |
| topic | Public administration Europe Case studies Organizational change Europe Case studies Strategic planning Europe Case studies Public institutions Europe Management Case studies Administrative agencies Europe Management Case studies Internationaler Vergleich (DE-588)4120509-1 gnd Strategisches Management (DE-588)4124261-0 gnd Verwaltung (DE-588)4063317-2 gnd |
| topic_facet | Public administration Europe Case studies Organizational change Europe Case studies Strategic planning Europe Case studies Public institutions Europe Management Case studies Administrative agencies Europe Management Case studies Internationaler Vergleich Strategisches Management Verwaltung Europa Aufsatzsammlung Fallstudiensammlung |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015679556&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT longofrancesco strategicchangemanagementinthepublicsectoranefmdeuropeancasebook |