Motivation, ability, and confidence building in people:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Amsterdam [u.a.]
Butterworth-Heinemann
2007
|
| Ausgabe: | 1. ed. |
| Schlagworte: | |
| Online-Zugang: | Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | xv, 395 p. graph. Darst. 25 cm |
| ISBN: | 0750665009 9780750665001 |
Internformat
MARC
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| 100 | 1 | |a Mackay, Adrian |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Motivation, ability, and confidence building in people |c Adrian Mackay |
| 250 | |a 1. ed. | ||
| 264 | 1 | |a Amsterdam [u.a.] |b Butterworth-Heinemann |c 2007 | |
| 300 | |a xv, 395 p. |b graph. Darst. |c 25 cm | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references and index | ||
| 650 | 4 | |a Personnel - Motivation | |
| 650 | 4 | |a Psychologie | |
| 650 | 4 | |a Employee motivation | |
| 650 | 4 | |a Employees |x Coaching of | |
| 650 | 4 | |a Employees |x Psychology | |
| 650 | 4 | |a Human capital |x Psychological aspects | |
| 650 | 4 | |a Management |x Psychological aspects | |
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Datensatz im Suchindex
| _version_ | 1804136522138517504 |
|---|---|
| adam_text | Contents
Preface xiii
About the author xv
PART 1 INTRODUCTION 1
Chapter 1 A Short History of Management 3
Learning Outcomes 3
Peter Drucker Did it First! 3
So Why Bother Studying Management Theories? 5
One Hundred Years in the Making 5
Human Relations Management 9
Leadership, Motivation and the Organisation 10
The MAC Factors 14
Summary 15
Questions 15
References 15
Further Reading 16
PART 2 MOTIVATION BUILDING 17
Chapter 2 A Definition of Motivation 19
Learning Outcomes 19
How Much Do You Know About Motivation? 19
Towards a Definition 20
Human Capital Management 23
Empowerment and Motivation 24
The Motivation Questionnaire 25
Summary 26
Questions 27
Reference 27
Further Reading 27
Chapter 3 Are They Motivated? 28
Learning Outcomes 28
What Does and Does Not Motivate People? 28
A Happy Work Ethic 32
How to Find Out What Motivates 33
Contents
Summary 34
Questions 34
References 35
Further Reading 35
Chapter 4 Approaches to Motivation 36
Learning Outcomes 36
Frederick Taylor 37
Henri Fayol 38
Frank and Lillian Gilbreth 39
Henry Gantt 39
Mary Parker Follett 40
Elton Mayo 41
Douglas McGregor 41
Abraham Maslow 42
Kurt Lewin 43
Frederick Herzberg 45
Robert Tannenbaum and Warren Schmidt 47
Rensis Likert 48
Robert Blake and Jane Mouton 49
Peter Drucker 50
John Adair 51
W. Edwards Deming 53
Robert House 54
Richard Hackman and Greg Oldham 55
Rosabeth Moss Kanter 57
Chris Argyris 58
Robert McNamara 59
Charles Handy 59
Tom Peters and Robert H. Waterman Jr 60
Victor Vroom 62
Clayton P. Alderfer 64
Hersey and Blanchard s Situational Leadership 65
Summary 66
Questions 66
References 67
Further Reading 67
Chapter 5 Motivating Individuals 68
Learning Outcomes 68
Energy at Work 69
Workspace 71
Trust 72
Disgruntled Employees 74
Turning Theory into Practice to Enable People s Motivation to Shine 76
vi
Contents
Summary 78
Questions 78
Reference 79
Further Reading 79
Chapter 6 Motivating Teams 80
Learning Outcomes 80
What Motivates a Team? 81
Team Leadership 85
On the Need for Conversation 86
The Place of Teams 88
Meredith Belbin and Team Roles 89
Meetings Management 92
Summary 99
Questions 100
References 100
Further Reading 101
Chapter 7 Effort, Performance and Reward 102
Learning Outcomes 102
The Relationship Between Effort, Performance and Rewards 103
Effort and Performance 105
Expectation and Motivation 109
Performance 111
Rewards 117
Summary 123
Questions 123
References 124
Further Reading 124
Chapter 8 Selling the Vision 125
Learning Outcomes 125
The Centre for Leadership Studies Europe Model 126
Psychological Contract 132
A Passion for Business 133
Summary 134
Questions 135
References 135
Further Reading 135
Chapter 9 Mackay s Motivation Development Model 136
Learning Outcomes 136
Background to the Motivation Development Model 137
Task Motivation Control Orientation 138
vii
Contents
Relationship Orientation 142
Adapting to the MDM 146
Evaluating a Scenario 150
Summary lDi
Questions 1JZ
Further Reading 152
PART 3 ABILITY BUILDING 153
Chapter 10 The Learning Organisation 155
Learning Outcomes 155
On the Need for Learning 156
Learning from Failure 157
The Learning Organisation 159
Organisational Learning 164
Investors in People 167
The EFQM Model and Learning 168
Learning Management Systems 168
Summary 169
Questions 170
References 170
Further Reading 171
Chapter 11 Lifelong Learning and CPD I72
Learning Outcomes 172
Introduction to Learning 173
The Meaning of Adult Education 182
Lifelong Learning 183
Continuing Professional Development (CPD) 185
Summary 186
Questions 186
References 187
Further Reading 187
Chapter 12 Individual Learning Styles 188
Learning Outcomes 188
A Process for Personal Change 189
Awareness of Competence 191
Johari Window 193
Kolb Learning Styles 195
Jarvis Experiential Learning Model 198
Howard Gardner s Multiple Intelligence 199
VAK: Visual Auditory Kinaesthetic Learning Styles Model 204
Bloom s Taxonomy of Learning Domains 205
Donald Kirkpatrick s Training Evaluation Model 207
viii
Contents
Summary 208
Questions 209
References 209
Further Reading 210
Chapter 13 Management Style and Ability Development 211
Learning Outcomes 211
Early Theories 212
People vs. Production 216
Authority vs. Freedom 217
Supportive vs. Directive Behaviour 218
Effectiveness Orientation 220
Transformational Leadership Style Inventory 222
Summary 225
Questions 225
References 225
Further Reading 226
Chapter 14 Mackay s Ability Development Model 227
Learning Outcomes 227
Background to the Ability Development Model 228
Task Ability Control Orientation 229
Relationship Orientation 232
Adapting to the ADM 237
Evaluating a Scenario 239
Summary 242
Questions 242
Further Reading 243
PART 4 CONFIDENCE BUILDING 245
Chapter 15 Self esteem 247
Learning Outcomes 247
What is Self esteem? 248
Why is it Important? 249
Evaluating Self esteem 250
The Cause of Low Self esteem 250
How to Deal with Bullying in the Workplace 252
Transactional Analysis or the OK Corral 254
Improving your Self esteem 258
Improving Others Self esteem 259
Emotional Intelligence 260
Summary 264
Questions 264
References 265
Further Reading 265
ix
Contents
Chapter 16 Assertiveness 266
Learning Outcomes 266
What is Assertiveness? 267
Thomas Kilmann Conflict Mode Instrument 268
Aggressive and Submissive Behaviour 269
The Rewards of Assertive Behaviour 270
Assertive Behaviour in Action 271
Assert your Rights at Work 275
Dealing with Difficult People at Work 276
Assertive Customer Complaint Handling 278
Summary 279
Questions 279
Reference 279
Further Reading 279
Chapter 17 Achievement 280
Learning Outcomes 280
The Fundamentals of Achievement 281
Optimism and Pessimism 284
Managerial Achievement (Mach One) 285
Theories about the Desire for Achievement 286
Become Motivated to Study 293
Summary 295
Questions 295
References 296
Further Reading 296
Chapter 18 Building Confidence Through Constructive Feedback 297
Learning Outcomes 297
Why Build Staffs Confidence? 298
A Manager s Self confidence 302
Tips for Giving and Receiving Feedback 302
Criticism vs Constructive Feedback 303
Daft Things Managers Should Not Say 306
Summary 308
Questions 308
References 308
Further Reading 309
Chapter 19 Mackay s Confidence Development Model 310
Learning Outcomes 310
Background to the Confidence Development Model 311
Task Confidence Control Orientation 313
Relationship Orientation 317
t
x
Contents
Adapting to the CDM 323
Potential Criticisms of the Model 326
Evaluating a Scenario 327
Summary 329
Questions 329
Further Reading 330
PART 5 LOOKING FORWARD 331
Chapter 20 Times are Changing 333
Learning Outcomes 333
Change Defined 334
Times are a Changing 334
Why Do Organisations Have Such a Problem with Change? 337
Dealing with Resistance to Change 340
Managing Organisational Change 342
How to Plan an Effective Change Programme 345
Motivating People Through Change 348
How to Get Others to Participate A Guide for Change Agents 352
Summary 353
Questions 353
References 353
Further Reading 354
Chapter 21 The Future of Work 355
Learning Outcomes 355
Tracking Future Trends 356
The Growth of Legislation 359
Information Technology and Working Practices 361
E learning 367
Flexible Working 369
Working from Home 372
Working Part time 377
Interim Working 378
Family Fortunes 379
The Future for Women in Work 382
Work/Life Balance 383
Work with Meaning 387
Summary 390
Questions 390
References 391
Further Reading 391
Index 392
xi
|
| adam_txt |
Contents
Preface xiii
About the author xv
PART 1 INTRODUCTION 1
Chapter 1 A Short History of Management 3
Learning Outcomes 3
Peter Drucker Did it First! 3
So Why Bother Studying Management Theories? 5
One Hundred Years in the Making 5
Human Relations Management 9
Leadership, Motivation and the Organisation 10
The MAC Factors 14
Summary 15
Questions 15
References 15
Further Reading 16
PART 2 MOTIVATION BUILDING 17
Chapter 2 A Definition of Motivation 19
Learning Outcomes 19
How Much Do You Know About Motivation? 19
Towards a Definition 20
Human Capital Management 23
Empowerment and Motivation 24
The Motivation Questionnaire 25
Summary 26
Questions 27
Reference 27
Further Reading 27
Chapter 3 Are They Motivated? 28
Learning Outcomes 28
What Does and Does Not Motivate People? 28
A Happy Work Ethic 32
How to Find Out What Motivates 33
Contents
Summary 34
Questions 34
References 35
Further Reading 35
Chapter 4 Approaches to Motivation 36
Learning Outcomes 36
Frederick Taylor 37
Henri Fayol 38
Frank and Lillian Gilbreth 39
Henry Gantt 39
Mary Parker Follett 40
Elton Mayo 41
Douglas McGregor 41
Abraham Maslow 42
Kurt Lewin 43
Frederick Herzberg 45
Robert Tannenbaum and Warren Schmidt 47
Rensis Likert 48
Robert Blake and Jane Mouton 49
Peter Drucker 50
John Adair 51
W. Edwards Deming 53
Robert House 54
Richard Hackman and Greg Oldham 55
Rosabeth Moss Kanter 57
Chris Argyris 58
Robert McNamara 59
Charles Handy 59
Tom Peters and Robert H. Waterman Jr 60
Victor Vroom 62
Clayton P. Alderfer 64
Hersey and Blanchard's Situational Leadership 65
Summary 66
Questions 66
References 67
Further Reading 67
Chapter 5 Motivating Individuals 68
Learning Outcomes 68
Energy at Work 69
Workspace 71
Trust 72
Disgruntled Employees 74
Turning Theory into Practice to Enable People's Motivation to Shine 76
vi
Contents
Summary 78
Questions 78
Reference 79
Further Reading 79
Chapter 6 Motivating Teams 80
Learning Outcomes 80
What Motivates a Team? 81
Team Leadership 85
On the Need for Conversation 86
The Place of Teams 88
Meredith Belbin and Team Roles 89
Meetings Management 92
Summary 99
Questions 100
References 100
Further Reading 101
Chapter 7 Effort, Performance and Reward 102
Learning Outcomes 102
The Relationship Between Effort, Performance and Rewards 103
Effort and Performance 105
Expectation and Motivation 109
Performance 111
Rewards 117
Summary 123
Questions 123
References 124
Further Reading 124
Chapter 8 Selling the Vision 125
Learning Outcomes 125
The 'Centre for Leadership Studies Europe' Model 126
Psychological Contract 132
A Passion for Business 133
Summary 134
Questions 135
References 135
Further Reading 135
Chapter 9 Mackay's Motivation Development Model 136
Learning Outcomes 136
Background to the Motivation Development Model 137
Task Motivation Control Orientation 138
vii
Contents
Relationship Orientation 142
Adapting to the MDM 146
Evaluating a Scenario 150
Summary lDi
Questions 1JZ
Further Reading 152
PART 3 ABILITY BUILDING 153
Chapter 10 The Learning Organisation 155
Learning Outcomes 155
On the Need for Learning 156
Learning from Failure 157
The Learning Organisation 159
Organisational Learning 164
Investors in People 167
The EFQM Model and Learning 168
Learning Management Systems 168
Summary 169
Questions 170
References 170
Further Reading 171
Chapter 11 Lifelong Learning and CPD I72
Learning Outcomes 172
Introduction to Learning 173
The Meaning of Adult Education 182
Lifelong Learning 183
Continuing Professional Development (CPD) 185
Summary 186
Questions 186
References 187
Further Reading 187
Chapter 12 Individual Learning Styles 188
Learning Outcomes 188
A Process for Personal Change 189
Awareness of Competence 191
Johari Window 193
Kolb Learning Styles 195
Jarvis Experiential Learning Model 198
Howard Gardner's Multiple Intelligence 199
VAK: Visual Auditory Kinaesthetic Learning Styles Model 204
Bloom's Taxonomy of Learning Domains 205
Donald Kirkpatrick's Training Evaluation Model 207
viii
Contents
Summary 208
Questions 209
References 209
Further Reading 210
Chapter 13 Management Style and Ability Development 211
Learning Outcomes 211
Early Theories 212
People vs. Production 216
Authority vs. Freedom 217
Supportive vs. Directive Behaviour 218
Effectiveness Orientation 220
Transformational Leadership Style Inventory 222
Summary 225
Questions 225
References 225
Further Reading 226
Chapter 14 Mackay's Ability Development Model 227
Learning Outcomes 227
Background to the Ability Development Model 228
Task Ability Control Orientation 229
Relationship Orientation 232
Adapting to the ADM 237
Evaluating a Scenario 239
Summary 242
Questions 242
Further Reading 243
PART 4 CONFIDENCE BUILDING 245
Chapter 15 Self esteem 247
Learning Outcomes 247
What is Self esteem? 248
Why is it Important? 249
Evaluating Self esteem 250
The Cause of Low Self esteem 250
How to Deal with Bullying in the Workplace 252
Transactional Analysis or the 'OK Corral' 254
Improving your Self esteem 258
Improving Others' Self esteem 259
Emotional Intelligence 260
Summary 264
Questions 264
References 265
Further Reading 265
ix
Contents
Chapter 16 Assertiveness 266
Learning Outcomes 266
What is Assertiveness? 267
Thomas Kilmann Conflict Mode Instrument 268
Aggressive and Submissive Behaviour 269
The Rewards of Assertive Behaviour 270
Assertive Behaviour in Action 271
Assert your Rights at Work 275
Dealing with Difficult People at Work 276
Assertive Customer Complaint Handling 278
Summary 279
Questions 279
Reference 279
Further Reading 279
Chapter 17 Achievement 280
Learning Outcomes 280
The Fundamentals of Achievement 281
Optimism and Pessimism 284
Managerial Achievement (Mach One) 285
Theories about the Desire for Achievement 286
Become Motivated to Study 293
Summary 295
Questions 295
References 296
Further Reading 296
Chapter 18 Building Confidence Through Constructive Feedback 297
Learning Outcomes 297
Why Build Staffs Confidence? 298
A Manager's Self confidence 302
Tips for Giving and Receiving Feedback 302
Criticism vs Constructive Feedback 303
Daft Things Managers Should Not Say 306
Summary 308
Questions 308
References 308
Further Reading 309
Chapter 19 Mackay's Confidence Development Model 310
Learning Outcomes 310
Background to the Confidence Development Model 311
Task Confidence Control Orientation 313
Relationship Orientation 317
t
x
Contents
Adapting to the CDM 323
Potential Criticisms of the Model 326
Evaluating a Scenario 327
Summary 329
Questions 329
Further Reading 330
PART 5 LOOKING FORWARD 331
Chapter 20 Times are Changing 333
Learning Outcomes 333
Change Defined 334
'Times are a Changing' 334
Why Do Organisations Have Such a Problem with Change? 337
Dealing with Resistance to Change 340
Managing Organisational Change 342
How to Plan an Effective Change Programme 345
Motivating People Through Change 348
How to Get Others to Participate A Guide for Change Agents 352
Summary 353
Questions 353
References 353
Further Reading 354
Chapter 21 The Future of Work 355
Learning Outcomes 355
Tracking Future Trends 356
The Growth of Legislation 359
Information Technology and Working Practices 361
E learning 367
Flexible Working 369
Working from Home 372
Working Part time 377
Interim Working 378
Family Fortunes 379
The Future for Women in Work 382
Work/Life Balance 383
Work with Meaning 387
Summary 390
Questions 390
References 391
Further Reading 391
Index 392
xi |
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| illustrated | Illustrated |
| index_date | 2024-07-02T17:34:00Z |
| indexdate | 2024-07-09T20:57:44Z |
| institution | BVB |
| isbn | 0750665009 9780750665001 |
| language | English |
| lccn | 2006933662 |
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| spelling | Mackay, Adrian Verfasser aut Motivation, ability, and confidence building in people Adrian Mackay 1. ed. Amsterdam [u.a.] Butterworth-Heinemann 2007 xv, 395 p. graph. Darst. 25 cm txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references and index Personnel - Motivation Psychologie Employee motivation Employees Coaching of Employees Psychology Human capital Psychological aspects Management Psychological aspects http://www.loc.gov/catdir/enhancements/fy0708/2006933662-d.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015652714&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Mackay, Adrian Motivation, ability, and confidence building in people Personnel - Motivation Psychologie Employee motivation Employees Coaching of Employees Psychology Human capital Psychological aspects Management Psychological aspects |
| title | Motivation, ability, and confidence building in people |
| title_auth | Motivation, ability, and confidence building in people |
| title_exact_search | Motivation, ability, and confidence building in people |
| title_exact_search_txtP | Motivation, ability, and confidence building in people |
| title_full | Motivation, ability, and confidence building in people Adrian Mackay |
| title_fullStr | Motivation, ability, and confidence building in people Adrian Mackay |
| title_full_unstemmed | Motivation, ability, and confidence building in people Adrian Mackay |
| title_short | Motivation, ability, and confidence building in people |
| title_sort | motivation ability and confidence building in people |
| topic | Personnel - Motivation Psychologie Employee motivation Employees Coaching of Employees Psychology Human capital Psychological aspects Management Psychological aspects |
| topic_facet | Personnel - Motivation Psychologie Employee motivation Employees Coaching of Employees Psychology Human capital Psychological aspects Management Psychological aspects |
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