Verfügbarkeit: Employee training and development

Employee training and development:

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Bibliographische Detailangaben
1. Verfasser:	Noe, Raymond A. (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Boston, Mass. [u.a.] McGraw-Hill 2007
Ausgabe:	4. ed., internat. ed.
Schlagworte:	Employees - Training of human resource management medarbejderuddannelse personaleudvikling personel development personlighedsudvikling training of employees Employees > Training of Personalentwicklung Berufliche Fortbildung Mitarbeiterschulung Lehrbuch
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	XV, 536 S. graph. Darst.
ISBN:	9780071259347 0071259341

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Datensatz im Suchindex

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adam_text	Contents Chapter 1 Introduction to Employee Training and Development 1 Forces Affecting the Workplace Make Training a Key Ingredient for Company Success 1 Introduction 3 What Is Training? 4 Designing Effective Training 6 The Forces Influencing Working and Learning 8 Globalization <S The Need for Leadership 1 0 Increased Value Placed on Intangible Assets and Human Capital 11 Focus on Link to Business Strategy 14 Attracting and Retaining Talent 15 Customer Service and Quality Emphasis 17 Changing Demographics and Diversity of the Work Force 21 New Technology 23 High-Performance Models of Work Systems 26 Economic Changes 2H Snapshot of Training Practices 29 Training Facts and Figures 29 Training Investment Leaders 31 Roles, Competencies, and Positions of Training Professionals 32 Who Provides Training? 35 Who is in Charge of Training? 35 Preparing to Work in Training 36 Organization of This Book 37 Key Terms 38 Discussion Questions 38 Application Assignments 39 Endnotes 40 Chapter 2 Strategic Training 45 Learning Is Not Perishable at Wegmans Food Markets 45 Introduction 47 The Evolution of Training s Role 48 The Strategic Training and Development Process 51 Identify the Company s Business Strategy 52 Identify Strategic Training and Development Initiatives That Support the Strategy 54 Provide Training and Development Activities Linked to Strategic Training and Development Initiatives 56 Identify and Collect Metrics to Show Training Success 59 Organizational Characteristics That Influence- Training 60 Roles of Employees and Managers 6 1 Top Management Support 62 Integration of Business Units 63 Global Presence 63 Business Conditions 63 Other Human Resource Management Practices 64 Extent of Unionization 66 Staff Involvement in Training and Development 66 Training Needs in Different Strategies 67 Models of Organizing the Training Department 70 Faculty Model 71 Customer Model 72 Matrix Model 73 Corporate University Model (Corporate Training Universities) 74 Business-Embedded Model 77 Marketing the Training Function 80 Outsourcing Training 81 Summary 82 Key Terms 83 Discussion Questions 83 Application Assignments 84 Endnotes 85 Chapter 3 Needs Assessment 89 Needs Assessment Is Important for Steelcase 89 Introduction 90 Why Is Needs Assessment Necessary? 91 Who Should Participate in Needs Assessment? 92 Methods Used in Needs Assessment 94 The Needs Assessment Process 97 Organizational Analysis 98 Person Analysis 101 Task Analysis 110 Competency Models 114 Scope of Needs Assessment 116 Needs Assessment in Practice 117 Summary 117 Key Terms 118 Discussion Questions 118 Application Assignments 119 Endnotes 120 Chapter 4 Learning: Theories and Program Design 123 A Positive Learning Environment Energizes Training! 123 Introduction 125 What Is Learning? What Is Learned? 125 Learning Theories 127 Reinforcement Theory ¡27 Social Learning Theory 128 Goal Theories 130 Need Theories 132 Expectancy Theory 132 Adult Learning Theory 133 Information Processing Theory 134 The Learning Process 135 Mental and Physical Processes 135 The Learning Cycle 136 Age influences on Learning 138 Implications of the Learning Process for Instruction 139 Instructional Emphasis for Learning Outcomes 148 Considerations in Designing Effective Training Programs 149 Selecting and Preparing the Training Site 150 Selecting Trainers 151 ¡low Trainers Can Make the Training Site and Instruction Conducive to Learning 153 Program Design ¡55 Summary 160 Key Terms 160 Discussion Questions 161 Application Assignments 162 Endnotes 163 Chapter 5 Transfer of Training 167 Putting Training to Use Helps Patients Get Critical Care 167 Introduction 168 Training Design 170 Applications of Transfer of Training Theory 170 Self-Management Strategies 174 Work Environment Characteristics That Influence Transfer 176 Climate for Transfer 176 Manager Support 1 78 Peer Support ¡81 Opportunity to Use Learned Capabilities ¡82 Technological Support 182 Organizational Environments That Encourage Transfer 183 The Learning Organization 183 Knowledge and Knowledge Management 184 Summary 188 Key Terms 189 Discussion Questions 189 Application Assignments 189 Endnotes 191 Chapter б Training Evaluation 195 Leadership Development at BP: A Good Investment 195 Introduction 196 Reasons for Evaluating Training 197 Overview of the Evaluation Process 199 Outcomes Used in the Evaluation of Training Programs 200 Cognitive Outcomes 201 Skill-Based Outcomes 201 Affective Outcomes 203 Results 204 Return on Investment 205 Determining Whether Outcomes Are Good 206 Relevance 206 Reliability 207 Discrimination 207 Practicality 207 Evaluation Practices 207 Evaluation Designs 209 Threats to Validity: Alternative Explanations for Evaluation Results 210 Types of Evaluation Designs 212 Considerations in Choosing an Evaluation Design 216 Determining Return on Investment 218 Determining Costs 219 Determining Benefits 219 Example of a Cost-Benefit Analysis 221 Other Methods for Cost-Benefit Analysis 223 Practical Considerations in Determining Return on Investment 223 Measuring Human Capital and Training Activity 224 Summary 226 Key Terms 226 Discussion Questions 227 Application Assignments 227 Endnotes 229 Chapter 7 Traditional Training Methods 233 Training Is Not Invasive at Kyphon 233 Introduction 234 Presentation Methods 236 Lecture 236 Audiovisual Techniques 237 Hands-on Methods 238 On-the-Job Training (OJT) 238 Simulations 244 Case Studies 245 Business Games 246 Role Plays 248 Behavior Modeling 248 Group Building Methods 251 Adventure Learning 252 Team Training 253 Action Learning 256 Choosing a Training Method 258 Summary 260 Key Terms 260 Discussion Questions 261 Application Assignments 261 Endnotes 263 Chapter 8 Е -Learning and Use of Technology in Training 267 Think about This the Next Time You Pass a Big Rig! 267 Introduction 268 Technology s Influence on Training and Learning 270 Technology and Collaboration 271 Technology and Learning Environment 271 Technology and Multimedia 274 Computer-Based Training 275 CD-ROM, DVD, Laser Disc 276 Interactive Video 276 Online Learning: The Internet, Web-Based Training, Е -Learning, and Learning Portals 277 Developing Effective Online Learning 282 Needs Assessment 283 Design 284 Technology for Collaboration and Linking 285 Blended Learning 288 Simulations 289 Virtual Reality 290 Mobile Technology and Training Methods: iPods, PDAs 291 Intelligent Tutoring Systems 293 Distance Learning 294 Technologies for Training Support 295 Expertsystems 296 Groupware 297 Electronic Performance Support Systems 297 Technologies for Training Administration 298 Interactive Voice Technology 298 Imaging 298 Training Software Applications 298 Learning Management Systems (LMSs): Systems for Training Delivery, Support, and Administration 300 Choosing New Technology Training Methods 302 Summary 305 Key Terms 305 Discussion Questions 306 Application Assignments 306 Endnotes 307 Chapter 9 Employee Development 313 Employees Development Is as Important as the Grit, Sweat, and Heavy Equipment Needed to Complete Large Projects 313 Introduction 315 Approaches to Employee Development 316 Forma/ Education 318 Assessment 322 Job Experiences 332 Interpersonal Relationships 339 The Development Planning Process 344 Company Strategies for Providing Development 345 Е -Learning and Employee Development 347 Summary 348 Key Terms 348 Discussion Questions 349 Application Assignments 349 Endnotes 350 Chapter 10 Special Issues in Training and Employee Development 357 Partnership with Local Community Provides Job Opportunities 357 Introduction 358 Training Issues Resulting from the External Environment 359 Legal Issues 359 Cross-Cultural Preparation 364 Managing Work Force Diversity 3 73 School-to-Work Transition 381 Training s Role in Welfare-to-Work and Other Public- Private Sector Programs 382 Training Issues Related to Internal Needs of the Company 384 Basic Skills Training 384 Melting the Glass Ceiling 385 Joint Union-Management Programs 389 Succession Planning 390 Developing Managers with Dysfunctional Behaviors 393 Training and Pay Systems 394 Summary 395 Key Terms 396 Discussion Questions 396 Application Assignments 397 Endnotes 398 Chapter 11 Careers and Career Management 405 Career Management Gets Employees Involved 405 Introduction 406 Why Is Career Management Important? 407 Career Management s Influence on Career Motivation 408 What Is a Career? 410 The Protean Career 410 Traditional Career versus Protean Career 411 A Model of Career Development 415 Career Stages 416 Career Management Systems 419 Self-Assessment 420 Reality Check 421 Goal Setting 421 Action Planning 421 Career Management Websites 424 Roles of Employees, Managers, Human Resource Managers, and Company in Career Management 425 Employee s Role 426 Manager s Role 426 Human Resource Manager s Role 428 Company s Role 428 Evaluating Career Management Systems 429 Summary 429 Key Terms 430 Discussion Questions 430 Application Assignments 431 Endnotes 431 Chapter 12 Special Challenges in Career Management 435 Nonwork Lives Are Important Food for Thought 435 Introduction 436 Socialization and Orientation 437 Anticipatoiy Socialization 437 Encounter 438 Settling In 438 Socialization and Orientation Programs 438 Dual-Career Paths 44 1 Plateauing 444 Skills Obsolescence 446 Coping with Career Breaks 448 Balancing Work and Life 448 Types of Work-Life Conflict 449 Company Policies to Accommodate Work and Nonwork 450 Identifying Work and Life Needs and Communicating Information about Work and Nonwork Policies and Job Demands 451 Flexibility in Work Arrangements and Work Schedules 452 Redesigning Jobs 456 Managerial Support for Work-Life Policies 456 Dependent Care Support: Child and Elder Care 457 Coping with Job Loss 458 Dealing with Older Workers 461 Meeting the Needs of Older Workers 462 Preretirement Socialization 463 Retirement 464 Early Retirement Programs 464 Summary 465 Key Terms 465 Discussion Questions 465 Application Assignments 466 Endnotes 467 Chapter 13 The Future of Training and Development 473 Training Is Environment- and Customer-Friendly 473 Introduction 474 Increased Use of New Technologies for Training Delivery 475 Increased Demand for Training for Virtual Work Arrangements 475 Increased Emphasis on Speed in Design, Focus in Content, and Use of Multiple Delivery Methods 476 Increased Emphasis on Capturing and Sharing Intellectual Capital 478 Increased Use of True Performance Support 478 Increased Emphasis on Performance Analysis and Learning for Business Enhancement 480 Increased Use of Training Partnerships and Outsourcing Training 482 Training and Development from a Change Model Perspective 483 Methods to Determine Whether Change Is Necessary 486 Benchmarking 486 Process Reengineering 487 Key Issues in Implementing Change 489 Change Management 489 Change Interventions 492 Summary 493 Key Terms 494 Discussion Questions 494 Application Assignments 495 Endnotes 495 Glossary 499 Name Index 512 Company Index 520 Subject Index 523
adam_txt	Contents Chapter 1 Introduction to Employee Training and Development 1 Forces Affecting the Workplace Make Training a Key Ingredient for Company Success 1 Introduction 3 What Is Training? 4 Designing Effective Training 6 The Forces Influencing Working and Learning 8 Globalization <S The Need for Leadership 1 0 Increased Value Placed on Intangible Assets and Human Capital 11 Focus on Link to Business Strategy 14 Attracting and Retaining Talent 15 Customer Service and Quality Emphasis 17 Changing Demographics and Diversity of the Work Force 21 New Technology 23 High-Performance Models of Work Systems 26 Economic Changes 2H Snapshot of Training Practices 29 Training Facts and Figures 29 Training Investment Leaders 31 Roles, Competencies, and Positions of Training Professionals 32 Who Provides Training? 35 Who is in Charge of Training? 35 Preparing to Work in Training 36 Organization of This Book 37 Key Terms 38 Discussion Questions 38 Application Assignments 39 Endnotes 40 Chapter 2 Strategic Training 45 Learning Is Not Perishable at Wegmans Food Markets 45 Introduction 47 The Evolution of Training's Role 48 The Strategic Training and Development Process 51 Identify the Company's Business Strategy 52 Identify Strategic Training and Development Initiatives That Support the Strategy 54 Provide Training and Development Activities Linked to Strategic Training and Development Initiatives 56 Identify and Collect Metrics to Show Training Success 59 Organizational Characteristics That Influence- Training 60 Roles of Employees and Managers 6 1 Top Management Support 62 Integration of Business Units 63 Global Presence 63 Business Conditions 63 Other Human Resource Management Practices 64 Extent of Unionization 66 Staff Involvement in Training and Development 66 Training Needs in Different Strategies 67 Models of Organizing the Training Department 70 Faculty Model 71 Customer Model 72 Matrix Model 73 Corporate University Model (Corporate Training Universities) 74 Business-Embedded Model 77 Marketing the Training Function 80 Outsourcing Training 81 Summary 82 Key Terms 83 Discussion Questions 83 Application Assignments 84 Endnotes 85 Chapter 3 Needs Assessment 89 Needs Assessment Is Important for Steelcase 89 Introduction 90 Why Is Needs Assessment Necessary? 91 Who Should Participate in Needs Assessment? 92 Methods Used in Needs Assessment 94 The Needs Assessment Process 97 Organizational Analysis 98 Person Analysis 101 Task Analysis 110 Competency Models 114 Scope of Needs Assessment 116 Needs Assessment in Practice 117 Summary 117 Key Terms 118 Discussion Questions 118 Application Assignments 119 Endnotes 120 Chapter 4 Learning: Theories and Program Design 123 A Positive Learning Environment Energizes Training! 123 Introduction 125 What Is Learning? What Is Learned? 125 Learning Theories 127 Reinforcement Theory ¡27 Social Learning Theory 128 Goal Theories 130 Need Theories 132 Expectancy Theory 132 Adult Learning Theory 133 Information Processing Theory 134 The Learning Process 135 Mental and Physical Processes 135 The Learning Cycle 136 Age influences on Learning 138 Implications of the Learning Process for Instruction 139 Instructional Emphasis for Learning Outcomes 148 Considerations in Designing Effective Training Programs 149 Selecting and Preparing the Training Site 150 Selecting Trainers 151 ¡low Trainers Can Make the Training Site and Instruction Conducive to Learning 153 Program Design ¡55 Summary 160 Key Terms 160 Discussion Questions 161 Application Assignments 162 Endnotes 163 Chapter 5 Transfer of Training 167 Putting Training to Use Helps Patients Get Critical Care 167 Introduction 168 Training Design 170 Applications of Transfer of Training Theory 170 Self-Management Strategies 174 Work Environment Characteristics That Influence Transfer 176 Climate for Transfer 176 Manager Support 1 78 Peer Support ¡81 Opportunity to Use Learned Capabilities ¡82 Technological Support 182 Organizational Environments That Encourage Transfer 183 The Learning Organization 183 Knowledge and Knowledge Management 184 Summary 188 Key Terms 189 Discussion Questions 189 Application Assignments 189 Endnotes 191 Chapter б Training Evaluation 195 Leadership Development at BP: A Good Investment 195 Introduction 196 Reasons for Evaluating Training 197 Overview of the Evaluation Process 199 Outcomes Used in the Evaluation of Training Programs 200 Cognitive Outcomes 201 Skill-Based Outcomes 201 Affective Outcomes 203 Results 204 Return on Investment 205 Determining Whether Outcomes Are Good 206 Relevance 206 Reliability 207 Discrimination 207 Practicality 207 Evaluation Practices 207 Evaluation Designs 209 Threats to Validity: Alternative Explanations for Evaluation Results 210 Types of Evaluation Designs 212 Considerations in Choosing an Evaluation Design 216 Determining Return on Investment 218 Determining Costs 219 Determining Benefits 219 Example of a Cost-Benefit Analysis 221 Other Methods for Cost-Benefit Analysis 223 Practical Considerations in Determining Return on Investment 223 Measuring Human Capital and Training Activity 224 Summary 226 Key Terms 226 Discussion Questions 227 Application Assignments 227 Endnotes 229 Chapter 7 Traditional Training Methods 233 Training Is Not Invasive at Kyphon 233 Introduction 234 Presentation Methods 236 Lecture 236 Audiovisual Techniques 237 Hands-on Methods 238 On-the-Job Training (OJT) 238 Simulations 244 Case Studies 245 Business Games 246 Role Plays 248 Behavior Modeling 248 Group Building Methods 251 Adventure Learning 252 Team Training 253 Action Learning 256 Choosing a Training Method 258 Summary 260 Key Terms 260 Discussion Questions 261 Application Assignments 261 Endnotes 263 Chapter 8 Е -Learning and Use of Technology in Training 267 Think about This the Next Time You Pass a Big Rig! 267 Introduction 268 Technology's Influence on Training and Learning 270 Technology and Collaboration 271 Technology and Learning Environment 271 Technology and Multimedia 274 Computer-Based Training 275 CD-ROM, DVD, Laser Disc 276 Interactive Video 276 Online Learning: The Internet, Web-Based Training, Е -Learning, and Learning Portals 277 Developing Effective Online Learning 282 Needs Assessment 283 Design 284 Technology for Collaboration and Linking 285 Blended Learning 288 Simulations 289 Virtual Reality 290 Mobile Technology and Training Methods: iPods, PDAs 291 Intelligent Tutoring Systems 293 Distance Learning 294 Technologies for Training Support 295 Expertsystems 296 Groupware 297 Electronic Performance Support Systems 297 Technologies for Training Administration 298 Interactive Voice Technology 298 Imaging 298 Training Software Applications 298 Learning Management Systems (LMSs): Systems for Training Delivery, Support, and Administration 300 Choosing New Technology Training Methods 302 Summary 305 Key Terms 305 Discussion Questions 306 Application Assignments 306 Endnotes 307 Chapter 9 Employee Development 313 Employees Development Is as Important as the Grit, Sweat, and Heavy Equipment Needed to Complete Large Projects 313 Introduction 315 Approaches to Employee Development 316 Forma/ Education 318 Assessment 322 Job Experiences 332 Interpersonal Relationships 339 The Development Planning Process 344 Company Strategies for Providing Development 345 Е -Learning and Employee Development 347 Summary 348 Key Terms 348 Discussion Questions 349 Application Assignments 349 Endnotes 350 Chapter 10 Special Issues in Training and Employee Development 357 Partnership with Local Community Provides Job Opportunities 357 Introduction 358 Training Issues Resulting from the External Environment 359 Legal Issues 359 Cross-Cultural Preparation 364 Managing Work Force Diversity 3 73 School-to-Work Transition 381 Training's Role in Welfare-to-Work and Other Public- Private Sector Programs 382 Training Issues Related to Internal Needs of the Company 384 Basic Skills Training 384 Melting the Glass Ceiling 385 Joint Union-Management Programs 389 Succession Planning 390 Developing Managers with Dysfunctional Behaviors 393 Training and Pay Systems 394 Summary 395 Key Terms 396 Discussion Questions 396 Application Assignments 397 Endnotes 398 Chapter 11 Careers and Career Management 405 Career Management Gets Employees Involved 405 Introduction 406 Why Is Career Management Important? 407 Career Management's Influence on Career Motivation 408 What Is a Career? 410 The Protean Career 410 Traditional Career versus Protean Career 411 A Model of Career Development 415 Career Stages 416 Career Management Systems 419 Self-Assessment 420 Reality Check 421 Goal Setting 421 Action Planning 421 Career Management Websites 424 Roles of Employees, Managers, Human Resource Managers, and Company in Career Management 425 Employee's Role 426 Manager's Role 426 Human Resource Manager s Role 428 Company's Role 428 Evaluating Career Management Systems 429 Summary 429 Key Terms 430 Discussion Questions 430 Application Assignments 431 Endnotes 431 Chapter 12 Special Challenges in Career Management 435 Nonwork Lives Are Important Food for Thought 435 Introduction 436 Socialization and Orientation 437 Anticipatoiy Socialization 437 Encounter 438 Settling In 438 Socialization and Orientation Programs 438 Dual-Career Paths 44 1 Plateauing 444 Skills Obsolescence 446 Coping with Career Breaks 448 Balancing Work and Life 448 Types of Work-Life Conflict 449 Company Policies to Accommodate Work and Nonwork 450 Identifying Work and Life Needs and Communicating Information about Work and Nonwork Policies and Job Demands 451 Flexibility in Work Arrangements and Work Schedules 452 Redesigning Jobs 456 Managerial Support for Work-Life Policies 456 Dependent Care Support: Child and Elder Care 457 Coping with Job Loss 458 Dealing with Older Workers 461 Meeting the Needs of Older Workers 462 Preretirement Socialization 463 Retirement 464 Early Retirement Programs 464 Summary 465 Key Terms 465 Discussion Questions 465 Application Assignments 466 Endnotes 467 Chapter 13 The Future of Training and Development 473 Training Is Environment- and Customer-Friendly 473 Introduction 474 Increased Use of New Technologies for Training Delivery 475 Increased Demand for Training for Virtual Work Arrangements 475 Increased Emphasis on Speed in Design, Focus in Content, and Use of Multiple Delivery Methods 476 Increased Emphasis on Capturing and Sharing Intellectual Capital 478 Increased Use of True Performance Support 478 Increased Emphasis on Performance Analysis and Learning for Business Enhancement 480 Increased Use of Training Partnerships and Outsourcing Training 482 Training and Development from a Change Model Perspective 483 Methods to Determine Whether Change Is Necessary 486 Benchmarking 486 Process Reengineering 487 Key Issues in Implementing Change 489 Change Management 489 Change Interventions 492 Summary 493 Key Terms 494 Discussion Questions 494 Application Assignments 495 Endnotes 495 Glossary 499 Name Index 512 Company Index 520 Subject Index 523
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spelling	Noe, Raymond A. Verfasser (DE-588)156732726 aut Employee training and development Raymond A. Noe 4. ed., internat. ed. Boston, Mass. [u.a.] McGraw-Hill 2007 XV, 536 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Employees - Training of human resource management medarbejderuddannelse personaleudvikling personel development personlighedsudvikling training of employees Employees Training of Personalentwicklung (DE-588)4121465-1 gnd rswk-swf Berufliche Fortbildung (DE-588)4005910-8 gnd rswk-swf Mitarbeiterschulung (DE-588)4248043-7 gnd rswk-swf 1\p (DE-588)4123623-3 Lehrbuch gnd-content Berufliche Fortbildung (DE-588)4005910-8 s DE-604 Mitarbeiterschulung (DE-588)4248043-7 s Personalentwicklung (DE-588)4121465-1 s Digitalisierung UB Augsburg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015619817&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk
spellingShingle	Noe, Raymond A. Employee training and development Employees - Training of human resource management medarbejderuddannelse personaleudvikling personel development personlighedsudvikling training of employees Employees Training of Personalentwicklung (DE-588)4121465-1 gnd Berufliche Fortbildung (DE-588)4005910-8 gnd Mitarbeiterschulung (DE-588)4248043-7 gnd
subject_GND	(DE-588)4121465-1 (DE-588)4005910-8 (DE-588)4248043-7 (DE-588)4123623-3
title	Employee training and development
title_auth	Employee training and development
title_exact_search	Employee training and development
title_exact_search_txtP	Employee training and development
title_full	Employee training and development Raymond A. Noe
title_fullStr	Employee training and development Raymond A. Noe
title_full_unstemmed	Employee training and development Raymond A. Noe
title_short	Employee training and development
title_sort	employee training and development
topic	Employees - Training of human resource management medarbejderuddannelse personaleudvikling personel development personlighedsudvikling training of employees Employees Training of Personalentwicklung (DE-588)4121465-1 gnd Berufliche Fortbildung (DE-588)4005910-8 gnd Mitarbeiterschulung (DE-588)4248043-7 gnd
topic_facet	Employees - Training of human resource management medarbejderuddannelse personaleudvikling personel development personlighedsudvikling training of employees Employees Training of Personalentwicklung Berufliche Fortbildung Mitarbeiterschulung Lehrbuch
url	http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015619817&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA
work_keys_str_mv	AT noeraymonda employeetraininganddevelopment

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