Verfügbarkeit: Introducing organizational behaviour and management

Introducing organizational behaviour and management:

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Bibliographische Detailangaben
Hauptverfasser:	Knights, David (VerfasserIn), Willmott, Hugh (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	London Thomson 2007
Schlagworte:	Organizational behavior Personnel management Organisationsverhalten
Online-Zugang:	Inhaltsverzeichnis
Beschreibung:	XVIII, 552 S. Ill., graph. Darst.
ISBN:	9781844800353 1844800350

Internformat

MARC


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Datensatz im Suchindex

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adam_text	Brief contents .- Ш і List of cases x Preface xi Acknowledgements xiii Contributors xiv Walk-through tour xvi 1 Introduction 1 PART I The human dimension 41 2 Motivation and the self 42 3 Individual differences, personality and self 74 4 Groups and teams at work 118 5 Knowledge and learning: Consuming management? 159 PART II The organizational dimension 193 6 Organization, structure and design 194 7 Management and leadership 258 8 Political organizations and decision making 311 9 Culture 344 1 0 Change and innovation: New organizational forms 375 I I Technology 405 PART III Emergent issues 439 1 2 Globalization and organizations 440 1 3 Bureaucracy and post-bureaucracy 480 14 Ethics at work 506 Appendix: The conceptual framework 534 Glossary 535 Index 547 Contents List of cases x Preface xi Acknowledgements xiii Contributors xiv Walk-through tour xvi Introduction 1 David Knights and Hugh Willmott Key concepts and learning objectives 1 Aims of this book 1 Overview and key points 1 Introduction 3 What is organizational behaviour? 5 Organizational behaviour as a contested terrain 13 Organization and institutionalization 22 Views of organization: Entity, process and concept 25 Distinctiveness of work organization: Instrumental rationality 31 Distinctiveness of this text 35 References 40 Notes 40 PART I The human dimension 41 2 Motivation and the self 42 John Roberts Key concepts and learning objectives 42 Aims of the chapter 42 Overview and key points 42 Mainstream approaches to motivation and the self 43 Critical perspectives on motivation and the self 58 Chapter summary and conclusions 70 Discussion questions 72 Further reading 72 References 73 3 Individual differences, personality and self 74 Damian O Doherty Key concepts and learning objectives 74 Aims of the chapter 74 Overview and key points 74 Personality, management and organization 78 Introduction to personality 80 The four temperaments 82 Jung and personality theory 84 The Myers-Briggs type indicator test of personality 87 The science of personality 91 The personality of science: Power and politics 95 Idiographic approaches to personality 100 Maslow: Personality and the hierarchy of needs 103 The end of the individual? 106 Existential anxiety and contemporary organization: Beyond personality? 110 Key contributions and major controversies in the field: Mainstream and critical 112 Summary 113 Further reading 115 References 115 4 Groups and teams at wor.k 118 Alessia Contu Key concepts and learning objectives 118 Aims of the chapter 118 Overview and key points 118 Mainstream views of teams at work 119 Critical perspectives on teams at work 143 Final remarks 154 Further reading 155 References 155 5 Knowledge and learning: Consuming management? 159 Andrew Sturdy Key concepts and learning objectives 159 Aims of the chapter 159 Overview and key points 159 Mainstream approaches 160 Using and abusing management knowledge 174 Discussion questions 189 Further reading 190 References 191 Note 192 VII viii Contents PART II The organizational dimension 193 6 Organization, structure and design 194 David Knights and Hugh Willmott Key concepts and learning objectives 194 Aims of the chapter 194 Overview and key points 194 Mainstream approach 197 Critical approach 227 Discussion questions 254 Further reading 255 References 256 7 Management and leadership 258 David Knights and Hugh Willmott Key concepts and learning objectives 258 Aims of the chapter 258 Overview and key points 258 Mainstream approaches to management and leadership 259 Critical approach 290 Synopsis and conclusion 307 Discussion questions 308 Further reading 309 References 309 Note 310 8 Political organizations and decision making 311 Pamela Odih and David Knights Key concepts and learning objectives 311 Aims of the chapter 311 Overview and key points 311 Mainstream approach 312 Critical approach 333 Synopsis and conclusion 341 Discussion questions 342 Further reading 342 References 342 9 Culture 344 Joanna Brewis Key concepts and learning objectives 344 Aims of the chapter 344 Overview and key points 344 Introduction 346 Mainstream perspective on organizational culture 348 The critical perspective 362 Conclusion 371 Discussion questions 372 Further reading 372 References 373 Notes 374 IO Change and innovation: New organizational forms 375 Frank Worthington Key concepts and learning objectives 375 Aims of the chapter 375 Overview and key points 375 Mainstream approach 379 Critical approach 391 Conclusions 401 Further reading 402 References 402 I I Technology 405 Theodore Vurdubakis Key concepts and learning objectives 405 Aims of the chapter 405 Overview and key points 405 Introduction 406 Mainstream perspectives: Technological determinism 409 Critical perspectives 416 Conclusion 432 Discussion questions 433 Further reading 433 References 435 Notes 437 PART III Emergent issues 439 1 2 Globalization and organizations 440 Glenn Morgan Key concepts and learning objectives 440 Aims of the chapter 440 Overview and key points 440 Introduction 442 Central problems in this field: The mainstream agenda 447 The critical approach 464 Discussion questions 477 Further reading 477 References 478 Notes 479 1 3 Bureaucracy and post-bureaucracy 480 Christopher Grey Key concepts and learning objectives 480 Aims of the chapter 480 Overview and key points 480 Mainstream approach 481 Critical approach 493 Conclusion 502 Discussion questions 503 Further reading 503 References 504 14 Ethics at work 506 Edward Wray-Bliss Key concepts and learning objectives 506 Aims of the chapter 506 Overview and key points 506 Mainstream approach to values at work: Corporate social responsibility and business ethics 507 Critical approaches to ethics at work 519 Contents ix Conclusion 531 Discussion questions 532 Further reading 532 References 533 Note 533 Appendix: The conceptual framework 534 David Knights and Hugh Willmott Glossary 535 Index 547 Éliti! Ost of cases Chapter I 1.1 Jackie at the pub (1) 11 1.2 Jackie at the pub (2) 20 1.3 Jackie at the pub (3) 21 Chapter 2 2.1 A problem (of motivation) at PYT pic (1) 45 2.2 A problem (of motivation) at PYT pic (2) 52 2.3 A problem (of motivation) at PYT pic (3) 56 2.4 A problem (of motivation) at PYT pic (4) 61 2.5 A problem (of motivation) at PYT pic (5) 62 2.6 A problem (of motivation) at PYT pic (6) 70 Chapter 3 3.1 WaRP mAsters and Experienced Records 77 3.2 Dave Marsh loses his rag 114 Chapter 4 4.1 AML(1) 124 4.2 NUMMI 128 4.3 Self-managing teams at Volvo 130 4.4 AML(2) 142 4.5 Teamwork and concerted control: Self-discipline and surveillance 150 4.6 Resistance and teamworking 152 Chapter 5 5.1 Learning to love the customer: Customer relationship management 162 5.2 Learning to love the customer: An alternative view of CRM 175 Chapter 6 6.1 Bar Mar 198 6.2 Structure and technology 222 Chapter 7 7.1 Bar Mar 262 7.2 Cornervllle street-corner society 282 7.3 Management and innovation 287 7.4 Qualbank 287 7.5 Strife at the Dog and Duck 293 7.6 BoxCo and leadership 293 7.7 Leadership at the Football Association 298 7.8 In search of critical reflection 301 Chapter 8 8.1 Pensco 337 Chapter 9 9.1 Cultural engineering at British Airways, 1982-1996 349 9.2 Cultural engineering at British Airways: What happened next? 359 Chapter IO 10.1 Northern Plant: The factory that time forgot 376 10.2 Resistance at Northern Plant 398 Chapter I I 11.1 The stirrup 412 11.2 Numerically controlled machine tools 418 11.3 Edison s invention 420 11.4 The bicycle 424 Chapter 1 2 12.1 Nike: A mainstream view 446 12.2 Nike: A critical approach 465 Chapter 1 3 13.1 Universal 483 Chapter I4 14.1 Telebank PLC: A famous ethical organization 508
adam_txt	Brief contents .- Ш'і List of cases x Preface xi Acknowledgements xiii Contributors xiv Walk-through tour xvi 1 Introduction 1 PART I The human dimension 41 2 Motivation and the self 42 3 Individual differences, personality and self 74 4 Groups and teams at work 118 5 Knowledge and learning: Consuming management? 159 PART II The organizational dimension 193 6 Organization, structure and design 194 7 Management and leadership 258 8 Political organizations and decision making 311 9 Culture 344 1 0 Change and innovation: New organizational forms 375 I I Technology 405 PART III Emergent issues 439 1 2 Globalization and organizations 440 1 3 Bureaucracy and post-bureaucracy 480 14 Ethics at work 506 Appendix: The conceptual framework 534 Glossary 535 Index 547 Contents List of cases x Preface xi Acknowledgements xiii Contributors xiv Walk-through tour xvi Introduction 1 David Knights and Hugh Willmott Key concepts and learning objectives 1 Aims of this book 1 Overview and key points 1 Introduction 3 What is organizational behaviour? 5 Organizational behaviour as a contested terrain 13 Organization and institutionalization 22 Views of organization: Entity, process and concept 25 Distinctiveness of work organization: Instrumental rationality 31 Distinctiveness of this text 35 References 40 Notes 40 PART I The human dimension 41 2 Motivation and the self 42 John Roberts Key concepts and learning objectives 42 Aims of the chapter 42 Overview and key points 42 Mainstream approaches to motivation and the self 43 Critical perspectives on motivation and the self 58 Chapter summary and conclusions 70 Discussion questions 72 Further reading 72 References 73 3 Individual differences, personality and self 74 Damian O'Doherty Key concepts and learning objectives 74 Aims of the chapter 74 Overview and key points 74 Personality, management and organization 78 Introduction to personality 80 The four temperaments 82 Jung and personality theory 84 The Myers-Briggs type indicator test of personality 87 The science of personality 91 The 'personality' of science: Power and politics 95 Idiographic approaches to personality 100 Maslow: Personality and the hierarchy of needs 103 The end of the individual? 106 Existential anxiety and contemporary organization: Beyond personality? 110 Key contributions and major controversies in the field: Mainstream and critical 112 Summary 113 Further reading 115 References 115 4 Groups and teams at wor.k 118 Alessia Contu Key concepts and learning objectives 118 Aims of the chapter 118 Overview and key points 118 Mainstream views of teams at work 119 Critical perspectives on teams at work 143 Final remarks 154 Further reading 155 References 155 5 Knowledge and learning: Consuming management? 159 Andrew Sturdy Key concepts and learning objectives 159 Aims of the chapter 159 Overview and key points 159 Mainstream approaches 160 Using and abusing management knowledge 174 Discussion questions 189 Further reading 190 References 191 Note 192 VII viii Contents PART II The organizational dimension 193 6 Organization, structure and design 194 David Knights and Hugh Willmott Key concepts and learning objectives 194 Aims of the chapter 194 Overview and key points 194 Mainstream approach 197 Critical approach 227 Discussion questions 254 Further reading 255 References 256 7 Management and leadership 258 David Knights and Hugh Willmott Key concepts and learning objectives 258 Aims of the chapter 258 Overview and key points 258 Mainstream approaches to management and leadership 259 Critical approach 290 Synopsis and conclusion 307 Discussion questions 308 Further reading 309 References 309 Note 310 8 Political organizations and decision making 311 Pamela Odih and David Knights Key concepts and learning objectives 311 Aims of the chapter 311 Overview and key points 311 Mainstream approach 312 Critical approach 333 Synopsis and conclusion 341 Discussion questions 342 Further reading 342 References 342 9 Culture 344 Joanna Brewis Key concepts and learning objectives 344 Aims of the chapter 344 Overview and key points 344 Introduction 346 Mainstream perspective on organizational culture 348 The critical perspective 362 Conclusion 371 Discussion questions 372 Further reading 372 References 373 Notes 374 IO Change and innovation: New organizational forms 375 Frank Worthington Key concepts and learning objectives 375 Aims of the chapter 375 Overview and key points 375 Mainstream approach 379 Critical approach 391 Conclusions 401 Further reading 402 References 402 I I Technology 405 Theodore Vurdubakis Key concepts and learning objectives 405 Aims of the chapter 405 Overview and key points 405 Introduction 406 Mainstream perspectives: Technological determinism 409 Critical perspectives 416 Conclusion 432 Discussion questions 433 Further reading 433 References 435 Notes 437 PART III Emergent issues 439 1 2 Globalization and organizations 440 Glenn Morgan Key concepts and learning objectives 440 Aims of the chapter 440 Overview and key points 440 Introduction 442 Central problems in this field: The mainstream agenda 447 The critical approach 464 Discussion questions 477 Further reading 477 References 478 Notes 479 1 3 Bureaucracy and post-bureaucracy 480 Christopher Grey Key concepts and learning objectives 480 Aims of the chapter 480 Overview and key points 480 Mainstream approach 481 Critical approach 493 Conclusion 502 Discussion questions 503 Further reading 503 References 504 14 Ethics at work 506 Edward Wray-Bliss Key concepts and learning objectives 506 Aims of the chapter 506 Overview and key points 506 Mainstream approach to values at work: Corporate social responsibility and business ethics 507 Critical approaches to ethics at work 519 Contents ix Conclusion 531 Discussion questions 532 Further reading 532 References 533 Note 533 Appendix: The conceptual framework 534 David Knights and Hugh Willmott Glossary 535 Index 547 Éliti! Ost of cases Chapter I 1.1 Jackie at the pub (1) 11 1.2 Jackie at the pub (2) 20 1.3 Jackie at the pub (3) 21 Chapter 2 2.1 A problem (of motivation) at PYT pic (1) 45 2.2 A problem (of motivation) at PYT pic (2) 52 2.3 A problem (of motivation) at PYT pic (3) 56 2.4 A problem (of motivation) at PYT pic (4) 61 2.5 A problem (of motivation) at PYT pic (5) 62 2.6 A problem (of motivation) at PYT pic (6) 70 Chapter 3 3.1 WaRP mAsters and Experienced Records 77 3.2 Dave Marsh'loses his rag' 114 Chapter 4 4.1 AML(1) 124 4.2 NUMMI 128 4.3 Self-managing teams at Volvo 130 4.4 AML(2) 142 4.5 Teamwork and concerted control: Self-discipline and surveillance 150 4.6 Resistance and teamworking 152 Chapter 5 5.1 Learning to love the customer: Customer relationship management 162 5.2 Learning to love the customer: An alternative view of CRM 175 Chapter 6 6.1 Bar Mar 198 6.2 Structure and technology 222 Chapter 7 7.1 Bar Mar 262 7.2 Cornervllle street-corner society 282 7.3 Management and innovation 287 7.4 Qualbank 287 7.5 Strife at the Dog and Duck 293 7.6 BoxCo and leadership 293 7.7 Leadership at the Football Association 298 7.8 In search of critical reflection 301 Chapter 8 8.1 Pensco 337 Chapter 9 9.1 Cultural engineering at British Airways, 1982-1996 349 9.2 Cultural engineering at British Airways: What happened next? 359 Chapter IO 10.1 Northern Plant:'The factory that time forgot' 376 10.2 Resistance at Northern Plant 398 Chapter I I 11.1 The stirrup 412 11.2 Numerically controlled machine tools 418 11.3 Edison's invention 420 11.4 The bicycle 424 Chapter 1 2 12.1 Nike: A mainstream view 446 12.2 Nike: A critical approach 465 Chapter 1 3 13.1 Universal 483 Chapter I4 14.1 Telebank PLC: A famous ethical organization 508
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spelling	Knights, David Verfasser aut Introducing organizational behaviour and management David Knights and Hugh Willmott London Thomson 2007 XVIII, 552 S. Ill., graph. Darst. txt rdacontent n rdamedia nc rdacarrier Organizational behavior Personnel management Organisationsverhalten (DE-588)4285859-8 gnd rswk-swf Organisationsverhalten (DE-588)4285859-8 s DE-604 Willmott, Hugh Verfasser aut Digitalisierung UB Bamberg application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015618200&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis
spellingShingle	Knights, David Willmott, Hugh Introducing organizational behaviour and management Organizational behavior Personnel management Organisationsverhalten (DE-588)4285859-8 gnd
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title	Introducing organizational behaviour and management
title_auth	Introducing organizational behaviour and management
title_exact_search	Introducing organizational behaviour and management
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title_full	Introducing organizational behaviour and management David Knights and Hugh Willmott
title_fullStr	Introducing organizational behaviour and management David Knights and Hugh Willmott
title_full_unstemmed	Introducing organizational behaviour and management David Knights and Hugh Willmott
title_short	Introducing organizational behaviour and management
title_sort	introducing organizational behaviour and management
topic	Organizational behavior Personnel management Organisationsverhalten (DE-588)4285859-8 gnd
topic_facet	Organizational behavior Personnel management Organisationsverhalten
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