Simple tools and techniques for enterprise risk management:
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Chichester
Wiley
2006
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| Schlagworte: | |
| Online-Zugang: | Table of contents only Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes index. |
| Beschreibung: | XXIV, 466 S. graph. Darst. 25 cm |
| ISBN: | 0470014660 |
Internformat
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| 245 | 1 | 0 | |a Simple tools and techniques for enterprise risk management |c Robert J. Chapman |
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| 300 | |a XXIV, 466 S. |b graph. Darst. |c 25 cm | ||
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| 650 | 7 | |a Risk management |2 gtt | |
| 650 | 4 | |a Risk management | |
| 650 | 4 | |a Risk | |
| 650 | 4 | |a Uncertainty | |
| 650 | 4 | |a Decision making | |
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Datensatz im Suchindex
| _version_ | 1804136448449839104 |
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| adam_text | Contents List of figures xxi
Preface xxiii
Acknowledgements xxv
About the author xxvii
PART I ENTERPRISE RISK MANAGEMENT IN CONTEXT 1
1 Introduction 3
1.1 Approach to risk management 4
1.2 Business growth through risk taking 4
1.3 Risk and opportunity 5
1.4 The role of the board 5
1.5 Primary business objective (or goal) 8
1.6 What is enterprise risk management (ERM) 8
1.7 Benefits of ERM 9
1.8 Framework 10
1.8.1 Corporate governance 10
1.8.2 Internal control 11
1.8.3 Implementation 11
1.8.4 Risk management process 11
1.8.5 Sources of risk 11
1.9 Summary 11
1.10 References 12
2 Developments in Corporate Governance in the UK 13
2.1 Investor unrest 13
2.2 The problem of agency 14
2.3 Cadbury Committee 15
2.4 The Greenbury Study 16
2.5 The Hampel Committee and the Combined Code of 1998 16
viii Contents 2.6 Smith guidance on audit committees 17
2.7 Higgs 17
2.8 Tyson 18
2.9 Combined Code on Corporate Governance 2003 18
2.10 The comply or explain regime 19
2.11 Definition of corporate governance 19
2.12 Formation of companies 20
2.13 The Financial Services and Markets Act 2000 21
2.14 The London Stock Exchange 21
2.15 Summary 22
2.16 References 23
3 Developments in Corporate Governance in the US and Canada 25
3.1 Sarbanes Oxley Act 2002 25
3.1.1 Enron 25
3.1.2 WorldCom 26
3.1.3 Provisions of the Act 26
3.1.4 Implementation 28
3.1.5 Sarbanes Oxley, Section 404 28
3.2 Canada 29
3.2.1 Dey Report 29
3.2.2 Dey revisited 30
3.2.3 Saucier Committee 31
3.3 Summary 31
3.4 References 31
4 Internal Control and Risk Management 33
4.1 The composition of internal control 33
4.2 Risk as a subset of internal control 34
4.2.1 The application of risk management 34
4.3 Allocation of responsibility 38
4.3.1 Cadbury Committee 38
4.3.2 Hampel Committee 38
4.3.3 Turnbull 39
4.3.4 Higgs Review 40
4.3.5 Smith Review 40
4.3.6 OECD 41
4.4 The context of internal control and risk management 41
4.5 Internal control and risk management 43
4.6 Embedding internal control and risk management 43
4.7 Summary 43
4.8 References 44
5 Developments in Risk Management in the Public Sector 45
5.1 Responsibility for risk management in government 45
5.1.1 Cabinet Office 46
5.1.2 Treasury 47
i
___ Contents ix
5.1.3 Office of Government Commerce 47
5.1.4 National Audit Office 47
5.2 Risk management publications 48
5.3 Successful IT 49
5.4 Supporting innovation 50
5.4.1 Part 1: Why risk management is important 51
5.4.2 Part2: How well risk management is understood and implemented
by government departments 51
5.4.3 Part 3: What more needs to be done to improve risk management 51
5.5 The Orange Book 51
5.5.1 Identify the risks and define a framework 52
5.5.2 Assign ownership 52
5.5.3 Evaluate 52
5.5.4 Assess risk appetite 53
5.5.5 Response to risk 53
5.5.6 Gain assurance 53
5.5.7 Embed and review 53
5.6 Audit Commission 54
5.7 CIPFA/SOLACE Corporate Governance 55
5.8 M_o_R 57
5.9 DEFRA 58
5.9.1 Risk management strategy 59
5.10 Strategy Unit Report 59
5.11 Risk and value management 60
5.12 The Green Book 61
5.12.1 Optimism bias 62
5.12.2 Annex 4 62
5.13 CIPFA internal control 63
5.14 Managing risks to improve public services 65
5.15 The Orange Book (revised) 65
5.16 Summary 69
5.17 References 69
PART II THE APPOINTMENT 71
6 Introduction 73
6.1 Change process from the client perspective 73
6.1.1 Planning 73
6.1.2 Timely information 74
6.1.3 Risk management resource 74
6.2 Selection of consultants 75
6.2.1 Objectives 75
6.2.2 The brief 75
6.2.3 Describing activity interfaces 75
6.2.4 Appointment process management 76
6.2.5 The long listing process 76
6.2.6 Short list selection criteria 77
x Contents ______ 6.2.7 Request for a short listing interview 77
6.2.8 Compilation of short list 77
6.2.9 Prepare an exclusion notification 78
6.2.10 Prepare tender documents 78
6.2.11 Agreement to be issued with the tender invitation 79
6.2.12 Tender process 79
6.2.13 Award 79
6.2.14 Notification to unsuccessful tenderers 80
6.3 Summary 80
6.4 Reference 80
7 Interview with the Client 81
7.1 First impressions/contact 81
7.2 Client focus 82
7.3 Unique selling point 82
7.4 Past experiences 84
7.5 Client interview 85
7.5.1 Sponsor 85
7.5.2 Situation 85
7.5.3 Scheme/plan of action 85
7.5.4 Solution implementation 86
7.5.5 Success, measurement of 86
7.5.6 Secure/continue 86
7.5.7 Stop/close 86
7.6 Assignment methodology 86
7.7 Change management 87
7.8 Sustainable change 87
7.9 Summary 88
7.10 References 89
8 Proposal 91
8.1 Introduction 91
8.2 Proposal preparation 91
8.2.1 Planning 91
8.2.2 Preliminary review 92
8.3 Proposal writing 92
8.3.1 Task management 92
8.3.2 Copying text 92
8.3.3 Master copy 92
8.3.4 Peer review 93
8.4 Approach 93
8.5 Proposal 93
8.5.1 Identify the parties, the who 93
8.5.2 Identify the location, the where 95
8.5.3 Understand the project background, the what 95
8.5.4 Define the scope, the which 95
8.5.5 Clarify the objectives, the why 96
!
Contents xi
8.5.6 Determine the approach, the how 96
8.5.7 Determine the timing, the when 96
8.6 Client responsibilities 97
8.7 Remuneration 97
8.8 Summary 97
8.9 Reference 97
9 Implementation 99
9.1 Written statement of project implementation 99
9.2 Management 99
9.2.1 Objectives 99
9.2.2 Planning the project 100
9.2.3 Consultant team composition 101
9.2.4 Interface with stakeholders 101
9.2.5 Data gathering 101
9.2.6 Budget 102
9.2.7 Assessment of risk 102
9.2.8 Deliverables 102
9.2.9 Presentation of the findings 103
9.2.10 Key factors for successful implementation 103
9.3 Customer delight 104
9.4 Summary 106
9.5 References 106
PART III THE RISK MANAGEMENT PROCESS 107
10 Analysing the Business: Stage 1 109
10.1 Process 109
10.2 Process goal and subgoals 110
10.3 Process definition 111
10.4 Process inputs 111
10.5 Process outputs 113
10.6 Process controls (constraints) 113
10.7 Process mechanisms (enablers) 113
10.7.1 Ratios 114
10.7.2 Risk management process diagnostic 114
10.7.3 SWOT analysis 116
10.7.4 PEST analysis 116
10.8 Process activities 116
10.8.1 Business objectives 117
10.8.2 Business plan 118
10.8.3 Examining the industry 118
10.8.4 Establishing the processes 119
10.8.5 Projected financial statements 120
10.8.6 Resources 122
10.8.7 Change management 123
!
xii Contents 10.8.8 Marketing plan 123
10.8.9 Compliance systems 124
10.9 Summary 124
10.10 References 124
11 Risk Identification: Stage 2 125
11.1 Process 125
11.2 Process goal and subgoals 125
11.3 Process definition 126
11.4 Process inputs 127
11.5 Process outputs 128
11.6 Process controls (constraints) 128
11.7 Process mechanisms (enablers) 128
11.7.1 Risk checklist 128
11.7.2 Risk prompt list 129
11.7.3 Gap analysis 129
11.7.4 Risk taxonomy 130
11.7.5 PEST prompt 131
11.7.6 SWOT prompt 133
11.7.7 Database 133
11.7.8 Business risk breakdown structure 134
11.7.9 Risk questionnaire 135
11.7.10 Risk register content/structure 135
11.8 Process activities 135
11.8.1 Clarifying the business objectives 135
11.8.2 Reviewing the business analysis 136
11.8.3 Risk and opportunity identification 137
11.8.4 Gaining a consensus on the risks, the opportunities and their
interdependencies 143
11.8.5 Risk register 143
11.9 Summary 144
11.10 References 144
12 Risk Assessment: Stage 3 147
12.1 Process 147
12.2 Process goals and Subgoals 147
12.3 Process definition 148
12.4 Process inputs 148
12.5 Process outputs 150
12.6 Process controls (constraints) 150
12.7 Process mechanisms (enablers) 150
12.7.1 Probability 150
12.8 Process activities 152
12.8.1 Causal analysis 152
12.8.2 Decision analysis 154
12.8.3 Pareto analysis 155
!
Contents xiii
12.8.4 CAPM analysis 156
12.8.5 Define risk evaluation categories and values 157
12.9 Summary 157
12.10 References 157
13 Risk Evaluation: Stage 4 159
13.1 Process 159
13.2 Process goals and subgoals 159
13.3 Process definition 160
13.4 Process inputs 160
13.5 Process outputs 160
13.6 Process controls (constraints) 161
13.7 Process mechanisms (enablers) 161
13.7.1 Probability trees 162
13.7.2 Expected monetary value 163
13.7.3 Utility theory and functions 165
13.7.4 Decision trees 167
13.7.5 Markov chain 170
13.7.6 Investment appraisal 171
13.8 Process activities 175
13.8.1 Basic concepts of probability 175
13.8.2 Sensitivity analysis 176
13.8.3 Scenario analysis 177
13.8.4 Simulation 177
13.8.5 Monte Carlo simulation 178
13.8.6 Latin Hypercube 179
13.8.7 Probability distributions 180
13.9 Summary 180
13.10 References 181
14 Risk Planning: Stage 5 183
14.1 Process 183
14.2 Process goals and subgoals 183
14.3 Process definition 184
14.4 Process inputs 184
14.5 Process outputs 184
14.6 Process controls (constraints) 185
14.7 Process mechanisms 185
14.8 Process activities 185
14.9 Risk appetite 186
14.10 Risk response strategies 188
14.10.1 Risk reduction 188
14.10.2 Risk removal 188
14.10.3 Risk transfer or reassign 189
14.10.4 Risk retention 190
14.11 Summary 190
14.12 References 191
xiv Contents _____ 15 Risk Management: Stage 6 193
15.1 Process 193
15.2 Process goals and subgoals 193
15.3 Process definition 194
15.4 Process inputs 194
15.5 Process outputs 194
15.6 Process controls (constraints) 195
15.7 Process mechanisms 196
15.8 Process activities 196
15.8.1 Executing 196
15.8.2 Monitoring 196
15.8.3 Controlling 197
15.9 Summary 199
15.10 Reference 199
PART IV INTERNAL INFLUENCES MICROFACTORS 201
16 Financial Risk Management 203
16.1 Definition of financial risk 203
16.2 Scope of financial risk 203
16.3 Benefits of financial risk management 204
16.4 Implementation of financial risk management 205
16.5 Liquidity risk 205
16.5.1 Current and quick ratios 205
16.5.2 Mitigation of liquidity risk 207
16.6 Credit risk 207
16.6.1 Default risk 207
16.6.2 Exposure risk 208
16.6.3 Recovery risk 208
16.6.4 Credit insurance 208
16.6.5 Counterparty risk 209
16.6.6 Due diligence 210
16.7 Borrowing 213
16.8 Currency risk 213
16.9 Funding risk 213
16.10 Foreign investment risk 216
16.10.1 Country risk 216
16.10.2 Environment risk 216
16.11 Derivatives 216
16.11.1 Exchange traded derivatives 217
16.11.2 Over the counter derivatives 217
16.12 Summary 218
16.13 References 219
17 Operational Risk Management 221
17.1 Definition of operational risk 222
17.2 Scope of operational risk 223
Contents xv
17.3 Benefits of operational risk 223
17.4 Implementation of operational risk 224
17.5 Strategy 224
17.5.1 Definition of strategy risk 224
17.5.2 Objectives 225
17.5.3 Business plan 225
17.5.4 New business development 226
17.5.5 Resources 227
17.5.6 Stakeholder interests 227
17.5.7 Corporate experience 227
17.5.8 Reputation 227
17.6 People 228
17.6.1 Definition of people risk 228
17.6.2 Types of people risk 229
17.6.3 HRM practices 230
17.6.4 Ability to pay salaries 230
17.6.5 Regulatory and statutory requirements 230
17.6.6 Staff constraints 233
17.6.7 Staff dishonesty 240
17.6.8 Risk management 240
17.6.9 Health and safety 245
17.7 Processes and systems 245
17.7.1 Definition of processes and systems risk 245
17.7.2 Controls 246
17.7.3 Regulatory and statutory requirements 247
17.7.4 Continuity 247
17.7.5 Indicators of loss 248
17.7.6 Transactions 248
17.7.7 Computer/IT systems 250
17.7.8 Knowledge management 254
17.7.9 Project management 254
17.8 External events 256
17.8.1 Change management 256
17.8.2 Business continuity 256
17.9 Outsourcing 258
17.10 Measurement 259
17.11 Mitigation 259
17.12 Summary 259
17.13 References 260
18 Technological Risk 263
18.1 Definition of technology risk 263
18.2 Scope of technology risk 264
18.3 Benefits of technology risk management 264
18.4 Implementation of technology risk management 265
18.5 Primary technology types 265
18.5.1 Information technology 265
xvi Contents 18.5.2 Communications technology 268
18.5.3 Control technology 272
18.6 Responding to technology risk 277
18.6.1 IT governance 277
18.6.2 Investment 279
18.6.3 Projects 282
18.7 Summary 283
18.8 References 284
PARTV EXTERNAL INFLUENCES MACRO FACTORS 285
19 Economic Risk 287
19.1 Definition of economic risk 287
19.2 Scope of economic risk 287
19.3 Benefits of economic risk management 287
19.4 Implementation of economic risk management 288
19.5 Microeconomics and macroeconomics 288
19.6 Macroeconomics 289
19.6.1 GDP 289
19.7 Government policy 290
19.7.1 Fiscal policy 291
19.7.2 Monetary policy 291
19.7.3 Competing theories 292
19.8 Aggregate demand 292
19.8.1 Using aggregate demand curves 293
19.8.2 Determinates of consumer spending 293
19.8.3 Determinates of investment expenditure 294
19.8.4 Determinates of government spending 294
19.8.5 Determinates of net expenditure on exports and imports 294
19.9 Aggregate supply 295
19.10 Employment levels 296
19.11 Inflation 297
19.12 Interest rate risk 298
19.13 House prices 299
19.14 International trade and protection 299
19.14.1 Trade 299
19.14.2 Methods of protectionism 300
19.14.3 Trade policy 300
19.14.4 Balance of trade 300
19.15 Currency risk 301
19.15.1 Risk mitigation by hedging 301
19.16 Summary 305
19.17 References 306
20 Environmental Risk 307
20.1 Definition of environmental risk 307
20.2 Scope of environmental risk 308
______^ Contents xvii
20.3 Benefits of environmental risk management 309
20.4 Implementation of environmental risk management 309
20.5 Energy sources 309
20.5.1 Renewable energy 310
20.6 Use of resources 311
20.7 Pollution 312
20.8 Global warming 312
20.9 Response to global wanning 313
20.9.1 Earth Summit 313
20.9.2 The Kyoto Protocol 313
20.9.3 Pollution control targets 314
20.9.4 Sufficiency of emission cuts 315
20.9.5 US climate pact 315
20.9.6 European Union 315
20.9.7 Domestic government response to climate change 316
20.9.8 Levy 317
20.9.9 Emissions trading 318
20.9.10 Impact on business 318
20.10 Stimulation to environmental considerations 318
20.10.1 FTSE4Good Index 318
20.10.2 Carbon Trust 319
20.10.3 Public pressure 320
20.11 Environmental sustainability 320
20.12 Summary 321
20.13 References 321
21 Legal Risk 323
21.1 Definition of legal risk 323
21.2 Scope of legal risk 323
21.3 Benefits of legal risk management 324
21.4 Implementation of legal risk management 324
21.5 Business law 325
21.5.1 Classification of law 325
21.6 Companies 326
21.6.1 The Memorandum of Association 326
21.6.2 Articles of Association 327
21.6.3 Financing the company 327
21.6.4 The issue of shares and debentures 327
21.6.5 The official listing of securities 327
21.6.6 The remedy of rescission 328
21.6.7 Protection of minority interests 328
21.6.8 Duties of directors 328
21.7 Intellectual property 329
21.7.1 Patents 329
21.7.2 Copyright 333
21.7.3 Designs 334
21.8 Employment Law 334
I
xviii Contents 21.9 Contracts 334
21.9.1 Essentials of a valid contract 334
21.9.2 Types of contract 335
21.10 Criminal liability in business 335
21.10.1 Misdescriptions of goods and services 335
21.10.2 Misleading price indications 336
21.10.3 Product safety 337
21.11 Computer misuse 338
21.11.1 Unauthorised access to computer material 338
21.11.2 Unauthorised access with intent to commit or facilitate com¬
mission of further offences 338
21.11.3 Unauthorised modification of computer material 339
21.12 Summary 339
22 Political Risk 341
22.1 Definition of political risk 341
22.2 Scope of political risk 342
22.2.1 Macropolitical risks 342
22.2.2 Micropolitical risks 342
22.3 Benefits of political risk management 344
22.4 Implementation of political risk management 344
22.5 Zonis and Wilkin political risk framework 344
22.6 Contracts 347
22.7 Transition economies of Europe 347
22.8 UK Government fiscal policy 348
22.9 Pressure groups 348
22.10 Terrorism and blackmail 349
22.11 Responding to political risk 349
22.11.1 Assessing political risk factors 351
22.11.2 Prioritising political risk factors 351
22.11.3 Improving relative bargaining power 351
22.12 Summary 352
22.13 References 352
23 Market Risk 355
23.1 Definition of market risk 355
23.2 Scope of market risk 356
23.2.1 Levels of uncertainty in the marketing environment 357
23.3 Benefits of market risk management 358
23.4 Implementation of market risk management 358
23.5 Market structure 358
23.5.1 The number of firms in an industry 358
23.5.2 Barriers to entry 359
23.5.3 Product homogeneity, product diversity and branding 361
23.5.4 Knowledge 361
23.5.5 Interrelationships within markets 362
23.6 Product iifecycle stage 363
23.6.1 Sales growth 363
Contents xix
23.7 Alternative strategic directions 364
23.7.1 Market penetration 364
23.7.2 Product development 365
23.7.3 Market development 367
23.7.4 Diversification 368
23.8 Acquisition 370
23.9 Game theory 370
23.9.1 Price stability 371
23.9.2 Non price competition 372
23.9.3 Branding 372
23.9.4 Market strategies 373
23.10 Price elasticity/sensitivity 376
23.10.1 Elasticity 376
23.10.2 Price elasticity 377
23.11 Distribution strength 377
23.12 Measurement 377
23.12.1 Value at Risk 377
23.13 Risk response planning 378
23.14 Summary 378
23.15 References 379
24 Social Risk 381
24.1 Definition of social risk 381
24.2 Scope of social risk 381
24.3 Benefits of social risk management 382
24.4 Implementation of social risk management 382
24.5 Education 383
24.6 Population movements demographic changes 384
24.6.1 The changing market 385
24.7 Socio cultural patterns and trends 385
24.8 Crime 387
24.8.1 Key facts 388
24.9 Lifestyles and social attitudes 388
24.9.1 More home improvements 388
24.9.2 Motherhood 389
24.9.3 Health 389
24.9.4 Less healthy diets 390
24.9.5 Smoking and drinking 391
24.9.6 Long working hours 391
24.9.7 Stress levels 392
24.9.8 Recreation and tourism 392
24.10 Summary 393
24.11 References 393
Appendix 1 Successful IT: Modernising Government in Action 395
Appendix 2 Sources of Risk 399
xx Contents Appendix 3 DEFRA Risk Management Strategy 403
Appendix 4 Risk: Improving Government s Capability to Handle Risk
and Uncertainty 407
Appendix 5 Financial Ratios 413
Appendix 6 Risk Maturity Models 417
Appendix 7 SWOT Analysis 423
Appendix 8 PEST Analysis 427
Appendix 9 VRIO Analysis 429
Appendix 10 Value Chain Analysis 431
Appendix 11 Resource Audit 433
Appendix 12 Change Management 437
Appendix 13 Industry Breakpoints 441
Appendix 14 Probability 443
Index 453
List of Figures 1.1 The role of the board and the integration of risk management 7
1.2 ERM framework 10
3.1 Risk management survey questions and their responses 30
4.1 Composition of the Combined Code 2003 and its relationship to the Turnbull
guidance 35
4.2 Internal control and risk management in context 42
5.1 Parties responsible for risk management in government 46
5.2 Decision making within the management hierarchy of an organisation 57
7.1 Influences on a change process 88
8.1 Preparation of a proposal 94
P3.1 Stages in the risk management process 108
P3.2 IDEFO process design notation. Process elements are described by IDEFO
using inputs, outputs, control and mechanisms 108
10.1 Structure of Chapter 10 110
10.2 Analysis process illustrating the inputs, output, constraints and mechanisms 111
10.3 Structure of Section 10.8 117
11.1 Structure of Chapter 11 126
11.2 Risk identification process 127
11.3 Definition of categories of risk 131
11.4 Structure of questionnaire 131
11.5 Software development risk taxonomy 132
11.6 Techniques for identifying business risk 138
12.1 Structure of Chapter 12 148
12.2 Risk assessment process 149
12.3 Quantitative probability impact matrix 151
12.4 Cause and effect ]52
12.5 Main causes of effect 153
12.6 Main, level 1 and level 2 causes 153
12.7 Cause and effect diagram for a petrochemical company 154
13.1 Structure of Chapter 13 160
13.2 Risk evaluation process 161
13.3 Probability tree 162
13.4 Dependent events 163
xxil List of Figures __
13.5 Utility functions 166
13.6 Decision tree of land purchase decision 168
13.7 Decision tree rolled back 169
13.8 Directed diagram ^0
13.9 Probability over two periods 171
14.1 Structure of Chapter 14 184
14.2 Risk planning process 185
15.1 Structure of Chapter 15 194
15.2 Risk management process 195
16.1 Structure of Chapter 16 204
17.1 Structure of Chapter 17 222
17.2 Taxonomy of strategy risk 224
17.3 Taxonomy of people risk 229
17.4 Systems perspective of sources of turnover 238
17.5 Taxonomy of processes and systems risk 246
17.6 Taxonomy of external events risk 256
17.7 Events causing discruption to organisations in 2004 258
18.1 Structure of Chapter 18 264
18.2 The investment decision making process 280
19.1 Structure of Chapter 19 288
19.2 The circular flow of income in the UK economy 290
19.3 An aggregate demand (AD) curve 292
19.4 Shifts of and movements along the aggregate demand curve 293
19.5 An aggregate supply (AS) curve 295
19.6 Short run aggregate supply (AS) curve 296
20.1 Structure of Chapter 20 308
21.1 Structure of Chapter 21 324
21.2 The division between public and private law 325
22.1 Structure of Chapter 22 342
23.1 Structure of Chapter 23 356
23.2 Sources of market risk and opportunity 357
23.3 Product lifecycle stages 363
23.4 Alternative strategic directions for business development 364
23.5 The marketing mix composed of the 4ps 372
24.1 Structure of Chapter 24 382
A 1.1 Summary Risk Profile 398
A6.1 Business Risk Maturity Model 420
A7.1 Factors relevant to a SWOT analysis 424
A 10.1 The value chain 432
A 14.1 Complement of event A 444
A 14.2 Union of events A and B 445
A 14.3 Mutually exclusive events A and B 445
A14.4 Venn diagram illustrating types of degree held by employees 448
A14.5 Tree diagram of two suppliers, A1 and A2 449
A 14.6 Probability tree diagram of two suppliers, A and A2 450
|
| adam_txt |
Contents List of figures xxi
Preface xxiii
Acknowledgements xxv
About the author xxvii
PART I ENTERPRISE RISK MANAGEMENT IN CONTEXT 1
1 Introduction 3
1.1 Approach to risk management 4
1.2 Business growth through risk taking 4
1.3 Risk and opportunity 5
1.4 The role of the board 5
1.5 Primary business objective (or goal) 8
1.6 What is enterprise risk management (ERM) 8
1.7 Benefits of ERM 9
1.8 Framework 10
1.8.1 Corporate governance 10
1.8.2 Internal control 11
1.8.3 Implementation 11
1.8.4 Risk management process 11
1.8.5 Sources of risk 11
1.9 Summary 11
1.10 References 12
2 Developments in Corporate Governance in the UK 13
2.1 Investor unrest 13
2.2 The problem of agency 14
2.3 Cadbury Committee 15
2.4 The Greenbury Study 16
2.5 The Hampel Committee and the Combined Code of 1998 16
viii Contents 2.6 Smith guidance on audit committees 17
2.7 Higgs 17
2.8 Tyson 18
2.9 Combined Code on Corporate Governance 2003 18
2.10 The "comply or explain" regime 19
2.11 Definition of corporate governance 19
2.12 Formation of companies 20
2.13 The Financial Services and Markets Act 2000 21
2.14 The London Stock Exchange 21
2.15 Summary 22
2.16 References 23
3 Developments in Corporate Governance in the US and Canada 25
3.1 Sarbanes Oxley Act 2002 25
3.1.1 Enron 25
3.1.2 WorldCom 26
3.1.3 Provisions of the Act 26
3.1.4 Implementation 28
3.1.5 Sarbanes Oxley, Section 404 28
3.2 Canada 29
3.2.1 Dey Report 29
3.2.2 Dey revisited 30
3.2.3 Saucier Committee 31
3.3 Summary 31
3.4 References 31
4 Internal Control and Risk Management 33
4.1 The composition of internal control 33
4.2 Risk as a subset of internal control 34
4.2.1 The application of risk management 34
4.3 Allocation of responsibility 38
4.3.1 Cadbury Committee 38
4.3.2 Hampel Committee 38
4.3.3 Turnbull 39
4.3.4 Higgs Review 40
4.3.5 Smith Review 40
4.3.6 OECD 41
4.4 The context of internal control and risk management 41
4.5 Internal control and risk management 43
4.6 Embedding internal control and risk management 43
4.7 Summary 43
4.8 References 44
5 Developments in Risk Management in the Public Sector 45
5.1 Responsibility for risk management in government 45
5.1.1 Cabinet Office 46
5.1.2 Treasury 47
i
_ Contents ix
5.1.3 Office of Government Commerce 47
5.1.4 National Audit Office 47
5.2 Risk management publications 48
5.3 Successful IT 49
5.4 Supporting innovation 50
5.4.1 Part 1: Why risk management is important 51
5.4.2 Part2: How well risk management is understood and implemented
by government departments 51
5.4.3 Part 3: What more needs to be done to improve risk management 51
5.5 The Orange Book 51
5.5.1 Identify the risks and define a framework 52
5.5.2 Assign ownership 52
5.5.3 Evaluate 52
5.5.4 Assess risk appetite 53
5.5.5 Response to risk 53
5.5.6 Gain assurance 53
5.5.7 Embed and review 53
5.6 Audit Commission 54
5.7 CIPFA/SOLACE Corporate Governance 55
5.8 M_o_R 57
5.9 DEFRA 58
5.9.1 Risk management strategy 59
5.10 Strategy Unit Report 59
5.11 Risk and value management 60
5.12 The Green Book 61
5.12.1 Optimism bias 62
5.12.2 Annex 4 62
5.13 CIPFA internal control 63
5.14 Managing risks to improve public services 65
5.15 The Orange Book (revised) 65
5.16 Summary 69
5.17 References 69
PART II THE APPOINTMENT 71
6 Introduction 73
6.1 Change process from the client perspective 73
6.1.1 Planning 73
6.1.2 Timely information 74
6.1.3 Risk management resource 74
6.2 Selection of consultants 75
6.2.1 Objectives 75
6.2.2 The brief 75
6.2.3 Describing activity interfaces 75
6.2.4 Appointment process management 76
6.2.5 The long listing process 76
6.2.6 Short list selection criteria 77
x Contents _ 6.2.7 Request for a short listing interview 77
6.2.8 Compilation of short list 77
6.2.9 Prepare an exclusion notification 78
6.2.10 Prepare tender documents 78
6.2.11 Agreement to be issued with the tender invitation 79
6.2.12 Tender process 79
6.2.13 Award 79
6.2.14 Notification to unsuccessful tenderers 80
6.3 Summary 80
6.4 Reference 80
7 Interview with the Client 81
7.1 First impressions/contact 81
7.2 Client focus 82
7.3 Unique selling point 82
7.4 Past experiences 84
7.5 Client interview 85
7.5.1 Sponsor 85
7.5.2 Situation 85
7.5.3 Scheme/plan of action 85
7.5.4 Solution implementation 86
7.5.5 Success, measurement of 86
7.5.6 Secure/continue 86
7.5.7 Stop/close 86
7.6 Assignment methodology 86
7.7 Change management 87
7.8 Sustainable change 87
7.9 Summary 88
7.10 References 89
8 Proposal 91
8.1 Introduction 91
8.2 Proposal preparation 91
8.2.1 Planning 91
8.2.2 Preliminary review 92
8.3 Proposal writing 92
8.3.1 Task management 92
8.3.2 Copying text 92
8.3.3 Master copy 92
8.3.4 Peer review 93
8.4 Approach 93
8.5 Proposal 93
8.5.1 Identify the parties, the who 93
8.5.2 Identify the location, the where 95
8.5.3 Understand the project background, the what 95
8.5.4 Define the scope, the which 95
8.5.5 Clarify the objectives, the why 96
!
Contents xi
8.5.6 Determine the approach, the how 96
8.5.7 Determine the timing, the when 96
8.6 Client responsibilities 97
8.7 Remuneration 97
8.8 Summary 97
8.9 Reference 97
9 Implementation 99
9.1 Written statement of project implementation 99
9.2 Management 99
9.2.1 Objectives 99
9.2.2 Planning the project 100
9.2.3 Consultant team composition 101
9.2.4 Interface with stakeholders 101
9.2.5 Data gathering 101
9.2.6 Budget 102
9.2.7 Assessment of risk 102
9.2.8 Deliverables 102
9.2.9 Presentation of the findings 103
9.2.10 Key factors for successful implementation 103
9.3 Customer delight 104
9.4 Summary 106
9.5 References 106
PART III THE RISK MANAGEMENT PROCESS 107
10 Analysing the Business: Stage 1 109
10.1 Process 109
10.2 Process goal and subgoals 110
10.3 Process definition 111
10.4 Process inputs 111
10.5 Process outputs 113
10.6 Process controls (constraints) 113
10.7 Process mechanisms (enablers) 113
10.7.1 Ratios 114
10.7.2 Risk management process diagnostic 114
10.7.3 SWOT analysis 116
10.7.4 PEST analysis 116
10.8 Process activities 116
10.8.1 Business objectives 117
10.8.2 Business plan 118
10.8.3 Examining the industry 118
10.8.4 Establishing the processes 119
10.8.5 Projected financial statements 120
10.8.6 Resources 122
10.8.7 Change management 123
!
xii Contents 10.8.8 Marketing plan 123
10.8.9 Compliance systems 124
10.9 Summary 124
10.10 References 124
11 Risk Identification: Stage 2 125
11.1 Process 125
11.2 Process goal and subgoals 125
11.3 Process definition 126
11.4 Process inputs 127
11.5 Process outputs 128
11.6 Process controls (constraints) 128
11.7 Process mechanisms (enablers) 128
11.7.1 Risk checklist 128
11.7.2 Risk prompt list 129
11.7.3 Gap analysis 129
11.7.4 Risk taxonomy 130
11.7.5 PEST prompt 131
11.7.6 SWOT prompt 133
11.7.7 Database 133
11.7.8 Business risk breakdown structure 134
11.7.9 Risk questionnaire 135
11.7.10 Risk register content/structure 135
11.8 Process activities 135
11.8.1 Clarifying the business objectives 135
11.8.2 Reviewing the business analysis 136
11.8.3 Risk and opportunity identification 137
11.8.4 Gaining a consensus on the risks, the opportunities and their
interdependencies 143
11.8.5 Risk register 143
11.9 Summary 144
11.10 References 144
12 Risk Assessment: Stage 3 147
12.1 Process 147
12.2 Process goals and Subgoals 147
12.3 Process definition 148
12.4 Process inputs 148
12.5 Process outputs 150
12.6 Process controls (constraints) 150
12.7 Process mechanisms (enablers) 150
12.7.1 Probability 150
12.8 Process activities 152
12.8.1 Causal analysis 152
12.8.2 Decision analysis 154
12.8.3 Pareto analysis 155
!
Contents xiii
12.8.4 CAPM analysis 156
12.8.5 Define risk evaluation categories and values 157
12.9 Summary 157
12.10 References 157
13 Risk Evaluation: Stage 4 159
13.1 Process 159
13.2 Process goals and subgoals 159
13.3 Process definition 160
13.4 Process inputs 160
13.5 Process outputs 160
13.6 Process controls (constraints) 161
13.7 Process mechanisms (enablers) 161
13.7.1 Probability trees 162
13.7.2 Expected monetary value 163
13.7.3 Utility theory and functions 165
13.7.4 Decision trees 167
13.7.5 Markov chain 170
13.7.6 Investment appraisal 171
13.8 Process activities 175
13.8.1 Basic concepts of probability 175
13.8.2 Sensitivity analysis 176
13.8.3 Scenario analysis 177
13.8.4 Simulation 177
13.8.5 Monte Carlo simulation 178
13.8.6 Latin Hypercube 179
13.8.7 Probability distributions 180
13.9 Summary 180
13.10 References 181
14 Risk Planning: Stage 5 183
14.1 Process 183
14.2 Process goals and subgoals 183
14.3 Process definition 184
14.4 Process inputs 184
14.5 Process outputs 184
14.6 Process controls (constraints) 185
14.7 Process mechanisms 185
14.8 Process activities 185
14.9 Risk appetite 186
14.10 Risk response strategies 188
14.10.1 Risk reduction 188
14.10.2 Risk removal 188
14.10.3 Risk transfer or reassign 189
14.10.4 Risk retention 190
14.11 Summary 190
14.12 References 191
xiv Contents _ 15 Risk Management: Stage 6 193
15.1 Process 193
15.2 Process goals and subgoals 193
15.3 Process definition 194
15.4 Process inputs 194
15.5 Process outputs 194
15.6 Process controls (constraints) 195
15.7 Process mechanisms 196
15.8 Process activities 196
15.8.1 Executing 196
15.8.2 Monitoring 196
15.8.3 Controlling 197
15.9 Summary 199
15.10 Reference 199
PART IV INTERNAL INFLUENCES MICROFACTORS 201
16 Financial Risk Management 203
16.1 Definition of financial risk 203
16.2 Scope of financial risk 203
16.3 Benefits of financial risk management 204
16.4 Implementation of financial risk management 205
16.5 Liquidity risk 205
16.5.1 Current and quick ratios 205
16.5.2 Mitigation of liquidity risk 207
16.6 Credit risk 207
16.6.1 Default risk 207
16.6.2 Exposure risk 208
16.6.3 Recovery risk 208
16.6.4 Credit insurance 208
16.6.5 Counterparty risk 209
16.6.6 Due diligence 210
16.7 Borrowing 213
16.8 Currency risk 213
16.9 Funding risk 213
16.10 Foreign investment risk 216
16.10.1 Country risk 216
16.10.2 Environment risk 216
16.11 Derivatives 216
16.11.1 Exchange traded derivatives 217
16.11.2 Over the counter derivatives 217
16.12 Summary 218
16.13 References 219
17 Operational Risk Management 221
17.1 Definition of operational risk 222
17.2 Scope of operational risk 223
Contents xv
17.3 Benefits of operational risk 223
17.4 Implementation of operational risk 224
17.5 Strategy 224
17.5.1 Definition of strategy risk 224
17.5.2 Objectives 225
17.5.3 Business plan 225
17.5.4 New business development 226
17.5.5 Resources 227
17.5.6 Stakeholder interests 227
17.5.7 Corporate experience 227
17.5.8 Reputation 227
17.6 People 228
17.6.1 Definition of people risk 228
17.6.2 Types of people risk 229
17.6.3 HRM practices 230
17.6.4 Ability to pay salaries 230
17.6.5 Regulatory and statutory requirements 230
17.6.6 Staff constraints 233
17.6.7 Staff dishonesty 240
17.6.8 Risk management 240
17.6.9 Health and safety 245
17.7 Processes and systems 245
17.7.1 Definition of processes and systems risk 245
17.7.2 Controls 246
17.7.3 Regulatory and statutory requirements 247
17.7.4 Continuity 247
17.7.5 Indicators of loss 248
17.7.6 Transactions 248
17.7.7 Computer/IT systems 250
17.7.8 Knowledge management 254
17.7.9 Project management 254
17.8 External events 256
17.8.1 Change management 256
17.8.2 Business continuity 256
17.9 Outsourcing 258
17.10 Measurement 259
17.11 Mitigation 259
17.12 Summary 259
17.13 References 260
18 Technological Risk 263
18.1 Definition of technology risk 263
18.2 Scope of technology risk 264
18.3 Benefits of technology risk management 264
18.4 Implementation of technology risk management 265
18.5 Primary technology types 265
18.5.1 Information technology 265
xvi Contents 18.5.2 Communications technology 268
18.5.3 Control technology 272
18.6 Responding to technology risk 277
18.6.1 IT governance 277
18.6.2 Investment 279
18.6.3 Projects 282
18.7 Summary 283
18.8 References 284
PARTV EXTERNAL INFLUENCES MACRO FACTORS 285
19 Economic Risk 287
19.1 Definition of economic risk 287
19.2 Scope of economic risk 287
19.3 Benefits of economic risk management 287
19.4 Implementation of economic risk management 288
19.5 Microeconomics and macroeconomics 288
19.6 Macroeconomics 289
19.6.1 GDP 289
19.7 Government policy 290
19.7.1 Fiscal policy 291
19.7.2 Monetary policy 291
19.7.3 Competing theories 292
19.8 Aggregate demand 292
19.8.1 Using aggregate demand curves 293
19.8.2 Determinates of consumer spending 293
19.8.3 Determinates of investment expenditure 294
19.8.4 Determinates of government spending 294
19.8.5 Determinates of net expenditure on exports and imports 294
19.9 Aggregate supply 295
19.10 Employment levels 296
19.11 Inflation 297
19.12 Interest rate risk 298
19.13 House prices 299
19.14 International trade and protection 299
19.14.1 Trade 299
19.14.2 Methods of protectionism 300
19.14.3 Trade policy 300
19.14.4 Balance of trade 300
19.15 Currency risk 301
19.15.1 Risk mitigation by hedging 301
19.16 Summary 305
19.17 References 306
20 Environmental Risk 307
20.1 Definition of environmental risk 307
20.2 Scope of environmental risk 308
_^ Contents xvii
20.3 Benefits of environmental risk management 309
20.4 Implementation of environmental risk management 309
20.5 Energy sources 309
20.5.1 Renewable energy 310
20.6 Use of resources 311
20.7 Pollution 312
20.8 Global warming 312
20.9 Response to global wanning 313
20.9.1 Earth Summit 313
20.9.2 The Kyoto Protocol 313
20.9.3 Pollution control targets 314
20.9.4 Sufficiency of emission cuts 315
20.9.5 US climate pact 315
20.9.6 European Union 315
20.9.7 Domestic government response to climate change 316
20.9.8 Levy 317
20.9.9 Emissions trading 318
20.9.10 Impact on business 318
20.10 Stimulation to environmental considerations 318
20.10.1 FTSE4Good Index 318
20.10.2 Carbon Trust 319
20.10.3 Public pressure 320
20.11 Environmental sustainability 320
20.12 Summary 321
20.13 References 321
21 Legal Risk 323
21.1 Definition of legal risk 323
21.2 Scope of legal risk 323
21.3 Benefits of legal risk management 324
21.4 Implementation of legal risk management 324
21.5 Business law 325
21.5.1 Classification of law 325
21.6 Companies 326
21.6.1 The Memorandum of Association 326
21.6.2 Articles of Association 327
21.6.3 Financing the company 327
21.6.4 The issue of shares and debentures 327
21.6.5 The official listing of securities 327
21.6.6 The remedy of rescission 328
21.6.7 Protection of minority interests 328
21.6.8 Duties of directors 328
21.7 Intellectual property 329
21.7.1 Patents 329
21.7.2 Copyright 333
21.7.3 Designs 334
21.8 Employment Law 334
I
xviii Contents 21.9 Contracts 334
21.9.1 Essentials of a valid contract 334
21.9.2 Types of contract 335
21.10 Criminal liability in business 335
21.10.1 Misdescriptions of goods and services 335
21.10.2 Misleading price indications 336
21.10.3 Product safety 337
21.11 Computer misuse 338
21.11.1 Unauthorised access to computer material 338
21.11.2 Unauthorised access with intent to commit or facilitate com¬
mission of further offences 338
21.11.3 Unauthorised modification of computer material 339
21.12 Summary 339
22 Political Risk 341
22.1 Definition of political risk 341
22.2 Scope of political risk 342
22.2.1 Macropolitical risks 342
22.2.2 Micropolitical risks 342
22.3 Benefits of political risk management 344
22.4 Implementation of political risk management 344
22.5 Zonis and Wilkin political risk framework 344
22.6 Contracts 347
22.7 Transition economies of Europe 347
22.8 UK Government fiscal policy 348
22.9 Pressure groups 348
22.10 Terrorism and blackmail 349
22.11 Responding to political risk 349
22.11.1 Assessing political risk factors 351
22.11.2 Prioritising political risk factors 351
22.11.3 Improving relative bargaining power 351
22.12 Summary 352
22.13 References 352
23 Market Risk 355
23.1 Definition of market risk 355
23.2 Scope of market risk 356
23.2.1 Levels of uncertainty in the marketing environment 357
23.3 Benefits of market risk management 358
23.4 Implementation of market risk management 358
23.5 Market structure 358
23.5.1 The number of firms in an industry 358
23.5.2 Barriers to entry 359
23.5.3 Product homogeneity, product diversity and branding 361
23.5.4 Knowledge 361
23.5.5 Interrelationships within markets 362
23.6 Product iifecycle stage 363
23.6.1 Sales growth 363
Contents xix
23.7 Alternative strategic directions 364
23.7.1 Market penetration 364
23.7.2 Product development 365
23.7.3 Market development 367
23.7.4 Diversification 368
23.8 Acquisition 370
23.9 Game theory 370
23.9.1 Price stability 371
23.9.2 Non price competition 372
23.9.3 Branding 372
23.9.4 Market strategies 373
23.10 Price elasticity/sensitivity 376
23.10.1 Elasticity 376
23.10.2 Price elasticity 377
23.11 Distribution strength 377
23.12 Measurement 377
23.12.1 Value at Risk 377
23.13 Risk response planning 378
23.14 Summary 378
23.15 References 379
24 Social Risk 381
24.1 Definition of social risk 381
24.2 Scope of social risk 381
24.3 Benefits of social risk management 382
24.4 Implementation of social risk management 382
24.5 Education 383
24.6 Population movements demographic changes 384
24.6.1 The changing market 385
24.7 Socio cultural patterns and trends 385
24.8 Crime 387
24.8.1 Key facts 388
24.9 Lifestyles and social attitudes 388
24.9.1 More home improvements 388
24.9.2 Motherhood 389
24.9.3 Health 389
24.9.4 Less healthy diets 390
24.9.5 Smoking and drinking 391
24.9.6 Long working hours 391
24.9.7 Stress levels 392
24.9.8 Recreation and tourism 392
24.10 Summary 393
24.11 References 393
Appendix 1 Successful IT: Modernising Government in Action 395
Appendix 2 Sources of Risk 399
xx Contents Appendix 3 DEFRA Risk Management Strategy 403
Appendix 4 Risk: Improving Government's Capability to Handle Risk
and Uncertainty 407
Appendix 5 Financial Ratios 413
Appendix 6 Risk Maturity Models 417
Appendix 7 SWOT Analysis 423
Appendix 8 PEST Analysis 427
Appendix 9 VRIO Analysis 429
Appendix 10 Value Chain Analysis 431
Appendix 11 Resource Audit 433
Appendix 12 Change Management 437
Appendix 13 Industry Breakpoints 441
Appendix 14 Probability 443
Index 453
List of Figures 1.1 The role of the board and the integration of risk management 7
1.2 ERM framework 10
3.1 Risk management survey questions and their responses 30
4.1 Composition of the Combined Code 2003 and its relationship to the Turnbull
guidance 35
4.2 Internal control and risk management in context 42
5.1 Parties responsible for risk management in government 46
5.2 Decision making within the management hierarchy of an organisation 57
7.1 Influences on a change process 88
8.1 Preparation of a proposal 94
P3.1 Stages in the risk management process 108
P3.2 IDEFO process design notation. Process elements are described by IDEFO
using inputs, outputs, control and mechanisms 108
10.1 Structure of Chapter 10 110
10.2 Analysis process illustrating the inputs, output, constraints and mechanisms 111
10.3 Structure of Section 10.8 117
11.1 Structure of Chapter 11 126
11.2 Risk identification process 127
11.3 Definition of categories of risk 131
11.4 Structure of questionnaire 131
11.5 Software development risk taxonomy 132
11.6 Techniques for identifying business risk 138
12.1 Structure of Chapter 12 148
12.2 Risk assessment process 149
12.3 Quantitative probability impact matrix 151
12.4 Cause and effect ]52
12.5 Main causes of effect 153
12.6 Main, level 1 and level 2 causes 153
12.7 Cause and effect diagram for a petrochemical company 154
13.1 Structure of Chapter 13 160
13.2 Risk evaluation process 161
13.3 Probability tree 162
13.4 Dependent events 163
xxil List of Figures _
13.5 Utility functions 166
13.6 Decision tree of land purchase decision 168
13.7 Decision tree rolled back 169
13.8 Directed diagram ^0
13.9 Probability over two periods 171
14.1 Structure of Chapter 14 184
14.2 Risk planning process 185
15.1 Structure of Chapter 15 194
15.2 Risk management process 195
16.1 Structure of Chapter 16 204
17.1 Structure of Chapter 17 222
17.2 Taxonomy of strategy risk 224
17.3 Taxonomy of people risk 229
17.4 Systems perspective of sources of turnover 238
17.5 Taxonomy of processes and systems risk 246
17.6 Taxonomy of external events risk 256
17.7 Events causing discruption to organisations in 2004 258
18.1 Structure of Chapter 18 264
18.2 The investment decision making process 280
19.1 Structure of Chapter 19 288
19.2 The circular flow of income in the UK economy 290
19.3 An aggregate demand (AD) curve 292
19.4 Shifts of and movements along the aggregate demand curve 293
19.5 An aggregate supply (AS) curve 295
19.6 Short run aggregate supply (AS) curve 296
20.1 Structure of Chapter 20 308
21.1 Structure of Chapter 21 324
21.2 The division between public and private law 325
22.1 Structure of Chapter 22 342
23.1 Structure of Chapter 23 356
23.2 Sources of market risk and opportunity 357
23.3 Product lifecycle stages 363
23.4 Alternative strategic directions for business development 364
23.5 The marketing mix composed of the 4ps 372
24.1 Structure of Chapter 24 382
A 1.1 Summary Risk Profile 398
A6.1 Business Risk Maturity Model 420
A7.1 Factors relevant to a SWOT analysis 424
A 10.1 The value chain 432
A 14.1 Complement of event A 444
A 14.2 Union of events A and B 445
A 14.3 Mutually exclusive events A and B 445
A14.4 Venn diagram illustrating types of degree held by employees 448
A14.5 Tree diagram of two suppliers, A1 and A2 449
A 14.6 Probability tree diagram of two suppliers, A\ and A2 450 |
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| id | DE-604.BV022390391 |
| illustrated | Illustrated |
| index_date | 2024-07-02T17:14:28Z |
| indexdate | 2024-07-09T20:56:34Z |
| institution | BVB |
| isbn | 0470014660 |
| language | English |
| lccn | 2006004916 |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015599230 |
| oclc_num | 63808109 |
| open_access_boolean | |
| owner | DE-1047 |
| owner_facet | DE-1047 |
| physical | XXIV, 466 S. graph. Darst. 25 cm |
| publishDate | 2006 |
| publishDateSearch | 2006 |
| publishDateSort | 2006 |
| publisher | Wiley |
| record_format | marc |
| spelling | Chapman, Robert J. Verfasser aut Simple tools and techniques for enterprise risk management Robert J. Chapman Chichester Wiley 2006 XXIV, 466 S. graph. Darst. 25 cm txt rdacontent n rdamedia nc rdacarrier Includes index. Risk management gtt Risk management Risk Uncertainty Decision making Risikomanagement (DE-588)4121590-4 gnd rswk-swf Risikomanagement (DE-588)4121590-4 s 1\p DE-604 http://www.loc.gov/catdir/toc/ecip068/2006004916.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0643/2006004916-d.html Publisher description HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015599230&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Chapman, Robert J. Simple tools and techniques for enterprise risk management Risk management gtt Risk management Risk Uncertainty Decision making Risikomanagement (DE-588)4121590-4 gnd |
| subject_GND | (DE-588)4121590-4 |
| title | Simple tools and techniques for enterprise risk management |
| title_auth | Simple tools and techniques for enterprise risk management |
| title_exact_search | Simple tools and techniques for enterprise risk management |
| title_exact_search_txtP | Simple tools and techniques for enterprise risk management |
| title_full | Simple tools and techniques for enterprise risk management Robert J. Chapman |
| title_fullStr | Simple tools and techniques for enterprise risk management Robert J. Chapman |
| title_full_unstemmed | Simple tools and techniques for enterprise risk management Robert J. Chapman |
| title_short | Simple tools and techniques for enterprise risk management |
| title_sort | simple tools and techniques for enterprise risk management |
| topic | Risk management gtt Risk management Risk Uncertainty Decision making Risikomanagement (DE-588)4121590-4 gnd |
| topic_facet | Risk management Risk Uncertainty Decision making Risikomanagement |
| url | http://www.loc.gov/catdir/toc/ecip068/2006004916.html http://www.loc.gov/catdir/enhancements/fy0643/2006004916-d.html http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015599230&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| work_keys_str_mv | AT chapmanrobertj simpletoolsandtechniquesforenterpriseriskmanagement |