APA (7th ed.) Citation

Barlow, S., Parry, S., & Faulkner, M. (2006). Sense and respond: The journey to customer purpose (1. publ.). Palgrave Macmillan.

Chicago Style (17th ed.) Citation

Barlow, Susan, Stephen Parry, and Mike Faulkner. Sense and Respond: The Journey to Customer Purpose. 1. publ. New York, NY: Palgrave Macmillan, 2006.

MLA (9th ed.) Citation

Barlow, Susan, et al. Sense and Respond: The Journey to Customer Purpose. 1. publ. Palgrave Macmillan, 2006.