Sense and respond: the journey to customer purpose
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York, NY
Palgrave Macmillan
2006
|
| Ausgabe: | 1. publ. |
| Schlagworte: | |
| Online-Zugang: | Contributor biographical information Publisher description Table of contents only |
| Beschreibung: | XV, 208 S. graph. Darst. |
| ISBN: | 140394573X 9781403945730 |
Internformat
MARC
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| 020 | |a 9781403945730 |9 978-1-4039-4573-0 | ||
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| 100 | 1 | |a Barlow, Susan |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Sense and respond |b the journey to customer purpose |c Susan Barlow, Stephen Parry and Mike Faulkner |
| 250 | |a 1. publ. | ||
| 264 | 1 | |a New York, NY |b Palgrave Macmillan |c 2006 | |
| 300 | |a XV, 208 S. |b graph. Darst. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 650 | 7 | |a Consumer satisfaction |2 blmsh | |
| 650 | 7 | |a Customer relations - Management |2 blmsh | |
| 650 | 7 | |a Customer services - Management |2 blmsh | |
| 650 | 4 | |a Customer services |x Management | |
| 650 | 4 | |a Customer relations |x Management | |
| 650 | 4 | |a Consumer satisfaction | |
| 650 | 0 | 7 | |a Unternehmenskultur |0 (DE-588)4131484-0 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Organisationsentwicklung |0 (DE-588)4126887-8 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Kundenorientierung |0 (DE-588)4316837-1 |2 gnd |9 rswk-swf |
| 689 | 0 | 0 | |a Kundenorientierung |0 (DE-588)4316837-1 |D s |
| 689 | 0 | 1 | |a Organisationsentwicklung |0 (DE-588)4126887-8 |D s |
| 689 | 0 | 2 | |a Unternehmenskultur |0 (DE-588)4131484-0 |D s |
| 689 | 0 | |C b |5 DE-604 | |
| 700 | 1 | |a Parry, Stephen |e Verfasser |4 aut | |
| 700 | 1 | |a Faulkner, Mike |e Verfasser |4 aut | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0624/2005046467-b.html |3 Contributor biographical information | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0624/2005046467-d.html |3 Publisher description | |
| 856 | 4 | |u http://www.loc.gov/catdir/enhancements/fy0624/2005046467-t.html |3 Table of contents only | |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-015481434 | ||
Datensatz im Suchindex
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| adam_txt | |
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| author | Barlow, Susan Parry, Stephen Faulkner, Mike |
| author_facet | Barlow, Susan Parry, Stephen Faulkner, Mike |
| author_role | aut aut aut |
| author_sort | Barlow, Susan |
| author_variant | s b sb s p sp m f mf |
| building | Verbundindex |
| bvnumber | BV022270945 |
| callnumber-first | H - Social Science |
| callnumber-label | HF5415 |
| callnumber-raw | HF5415.5 |
| callnumber-search | HF5415.5 |
| callnumber-sort | HF 45415.5 |
| callnumber-subject | HF - Commerce |
| classification_rvk | QP 323 |
| ctrlnum | (OCoLC)316291171 (DE-599)BVBBV022270945 |
| dewey-full | 658.812 658.8/12 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.812 658.8/12 |
| dewey-search | 658.812 658.8/12 |
| dewey-sort | 3658.812 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
| edition | 1. publ. |
| format | Book |
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| id | DE-604.BV022270945 |
| illustrated | Illustrated |
| index_date | 2024-07-02T16:46:09Z |
| indexdate | 2024-07-09T20:53:48Z |
| institution | BVB |
| isbn | 140394573X 9781403945730 |
| language | English |
| lccn | 2005046467 |
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| physical | XV, 208 S. graph. Darst. |
| publishDate | 2006 |
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| spelling | Barlow, Susan Verfasser aut Sense and respond the journey to customer purpose Susan Barlow, Stephen Parry and Mike Faulkner 1. publ. New York, NY Palgrave Macmillan 2006 XV, 208 S. graph. Darst. txt rdacontent n rdamedia nc rdacarrier Consumer satisfaction blmsh Customer relations - Management blmsh Customer services - Management blmsh Customer services Management Customer relations Management Consumer satisfaction Unternehmenskultur (DE-588)4131484-0 gnd rswk-swf Organisationsentwicklung (DE-588)4126887-8 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 gnd rswk-swf Kundenorientierung (DE-588)4316837-1 s Organisationsentwicklung (DE-588)4126887-8 s Unternehmenskultur (DE-588)4131484-0 s b DE-604 Parry, Stephen Verfasser aut Faulkner, Mike Verfasser aut http://www.loc.gov/catdir/enhancements/fy0624/2005046467-b.html Contributor biographical information http://www.loc.gov/catdir/enhancements/fy0624/2005046467-d.html Publisher description http://www.loc.gov/catdir/enhancements/fy0624/2005046467-t.html Table of contents only |
| spellingShingle | Barlow, Susan Parry, Stephen Faulkner, Mike Sense and respond the journey to customer purpose Consumer satisfaction blmsh Customer relations - Management blmsh Customer services - Management blmsh Customer services Management Customer relations Management Consumer satisfaction Unternehmenskultur (DE-588)4131484-0 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| subject_GND | (DE-588)4131484-0 (DE-588)4126887-8 (DE-588)4316837-1 |
| title | Sense and respond the journey to customer purpose |
| title_auth | Sense and respond the journey to customer purpose |
| title_exact_search | Sense and respond the journey to customer purpose |
| title_exact_search_txtP | Sense and respond the journey to customer purpose |
| title_full | Sense and respond the journey to customer purpose Susan Barlow, Stephen Parry and Mike Faulkner |
| title_fullStr | Sense and respond the journey to customer purpose Susan Barlow, Stephen Parry and Mike Faulkner |
| title_full_unstemmed | Sense and respond the journey to customer purpose Susan Barlow, Stephen Parry and Mike Faulkner |
| title_short | Sense and respond |
| title_sort | sense and respond the journey to customer purpose |
| title_sub | the journey to customer purpose |
| topic | Consumer satisfaction blmsh Customer relations - Management blmsh Customer services - Management blmsh Customer services Management Customer relations Management Consumer satisfaction Unternehmenskultur (DE-588)4131484-0 gnd Organisationsentwicklung (DE-588)4126887-8 gnd Kundenorientierung (DE-588)4316837-1 gnd |
| topic_facet | Consumer satisfaction Customer relations - Management Customer services - Management Customer services Management Customer relations Management Unternehmenskultur Organisationsentwicklung Kundenorientierung |
| url | http://www.loc.gov/catdir/enhancements/fy0624/2005046467-b.html http://www.loc.gov/catdir/enhancements/fy0624/2005046467-d.html http://www.loc.gov/catdir/enhancements/fy0624/2005046467-t.html |
| work_keys_str_mv | AT barlowsusan senseandrespondthejourneytocustomerpurpose AT parrystephen senseandrespondthejourneytocustomerpurpose AT faulknermike senseandrespondthejourneytocustomerpurpose |