The Six Sigma leader: how top executives will prevail in the 21st century
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New York [u.a.]
McGraw-Hill
c2007
|
| Schlagworte: | |
| Online-Zugang: | Table of contents only Contributor biographical information Publisher description Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references and index |
| Beschreibung: | XII, 275 S. graph. Darst. |
| ISBN: | 007145408X 9780071454087 |
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| 264 | 1 | |a New York [u.a.] |b McGraw-Hill |c c2007 | |
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| 650 | 4 | |a Organizational change | |
| 650 | 4 | |a Organizational learning | |
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Datensatz im Suchindex
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| adam_text | Contents
Foreword by W. James McNerney, Jr. vii
Acknowledgments xi
Introduction: A New Standard for 21 st Century Leaders I
Six Sigma: From Counting to Improving to Leading 3
Leaders and Six Sigma: What Now and What s Next? 6
Encouraging Words: The 10 Second Rule 9
Roadmap for the Book 10
Chapter I: What Is Six Sigma Leadership? 13
Defining Six Sigma Leadership 13
Leadership Tug of War 15
Striking a Balance: Smart Leadership 18
And versus Or 21
Competence and Consciousness 24
A Vision for Better Leadership 28
Chapter 2: Change and Constancy 33
Portfolio IVlanagement 34
Busy People 39
How Much Change? 41
Bigger—or Smaller—Is Not Better 44
Planning Your Portfolio 46
IV Contents
Executing Change 51
The Beauty of Constancy 52
Chapter 3: Certainty and Doubt 55
The Infallible Leader 55
Leading with Facts and Data 58
Challenging Assumptions 72
Ask Doctor Science! 76
Planning for Fire 82
Chapter 4: Speed and Deliberateness 87
The Illusion of Speed 88
Speed as a Discipline 90
Defining and Interpreting Speed 98
Failing to Success 103
Everyday Speed (Lean Leadership) 108
Chapter 5: Teamwork and Independence 115
What Is Leadership Success? 115
A Vision of Leadership Teamwork 118
Building Leadership Teamwork 126
Points of Initiation 129
Looking Up and Out 135
Bring Me Solutions! 138
Chapter 6: Now, Tomorrow, and Next Year 141
Balancing Your Time Horizon 141
The Usual Suspects 144
Short Term Efforts 146
Selecting the Right Change Strategy 150
Mid Term Projects 154
Compressing or Extending the Time Window 166
Long Term Vision and Initiatives 166
Contents V
Chapter 7: Customer First... and Last 175
The Lost Customer 177
The Law of the Ignorant Customer 184
The Customer s Customer s Customer 189
Asking, Interpreting, Testing 193
Finding the Middle Ground 197
Pay (No) Attention to the Customer 199
Chapter 8: Selling People, Telling People 207
What Do Followers Want? 208
Pulling and Pushing the Oars 211
Shared Responsibility 212
Results = Quality x Acceptance 213
Consensus and Enforcement 224
Chapter 9: Bringing Six Sigma Leadership to Life 233
Positive and Limiting Forces for Six Sigma Leadership 234
Whose Medicine Is This? 236
Adopting Six Sigma Leadership Yourself 238
Building Six Sigma Leadership in Your Organization 242
Striving for a New Standard 246
Afterword: Life under Six Sigma Leadership 249
Setting the Scene 249
All Systems Go? 250
Unraveling in the Door Lock Division 253
Testing Some Assumptions 257
Sam Takes Some First Steps 259
Smart Leadership Pays Off at Global Lock 264
Index 267
|
| adam_txt |
Contents
Foreword by W. James McNerney, Jr. vii
Acknowledgments xi
Introduction: A New Standard for 21 st Century Leaders I
Six Sigma: From Counting to Improving to Leading 3
Leaders and Six Sigma: What Now and What's Next? 6
Encouraging Words: The "10 Second Rule" 9
Roadmap for the Book 10
Chapter I: What Is Six Sigma Leadership? 13
Defining Six Sigma Leadership 13
Leadership Tug of War 15
Striking a Balance: Smart Leadership 18
And versus Or 21
Competence and Consciousness 24
A Vision for Better Leadership 28
Chapter 2: Change and Constancy 33
Portfolio IVlanagement 34
Busy People 39
How Much Change? 41
Bigger—or Smaller—Is Not Better 44
Planning Your Portfolio 46
IV Contents
Executing Change 51
The Beauty of Constancy 52
Chapter 3: Certainty and Doubt 55
The Infallible Leader 55
Leading with Facts and Data 58
Challenging Assumptions 72
Ask Doctor Science! 76
Planning for Fire 82
Chapter 4: Speed and Deliberateness 87
The Illusion of Speed 88
Speed as a Discipline 90
Defining and Interpreting Speed 98
Failing to Success 103
Everyday Speed (Lean Leadership) 108
Chapter 5: Teamwork and Independence 115
What Is Leadership Success? 115
A Vision of Leadership Teamwork 118
Building Leadership Teamwork 126
Points of Initiation 129
Looking Up and Out 135
Bring Me Solutions! 138
Chapter 6: Now, Tomorrow, and Next Year 141
Balancing Your Time Horizon 141
The Usual Suspects 144
Short Term Efforts 146
Selecting the Right Change Strategy 150
Mid Term Projects 154
Compressing or Extending the Time Window 166
Long Term Vision and Initiatives 166
Contents V
Chapter 7: Customer First. and Last 175
The Lost Customer 177
The Law of the Ignorant Customer 184
The Customer's Customer's Customer 189
Asking, Interpreting, Testing 193
Finding the Middle Ground 197
Pay (No) Attention to the Customer 199
Chapter 8: Selling People, Telling People 207
What Do Followers Want? 208
Pulling and Pushing the Oars 211
Shared Responsibility 212
Results = Quality x Acceptance 213
Consensus and Enforcement 224
Chapter 9: Bringing Six Sigma Leadership to Life 233
Positive and Limiting Forces for Six Sigma Leadership 234
Whose Medicine Is This? 236
Adopting Six Sigma Leadership Yourself 238
Building Six Sigma Leadership in Your Organization 242
Striving for a New Standard 246
Afterword: Life under Six Sigma Leadership 249
Setting the Scene 249
All Systems Go? 250
Unraveling in the Door Lock Division 253
Testing Some Assumptions 257
Sam Takes Some First Steps 259
Smart Leadership Pays Off at Global Lock 264
Index 267 |
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| spellingShingle | Pande, Peter S. The Six Sigma leader how top executives will prevail in the 21st century Führung Leadership Organizational change Organizational learning Organizational effectiveness Six sigma (Quality control standard) Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätssicherung (DE-588)4126457-5 gnd Organisationswandel (DE-588)4075693-2 gnd Führung (DE-588)4018776-7 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd |
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| title | The Six Sigma leader how top executives will prevail in the 21st century |
| title_auth | The Six Sigma leader how top executives will prevail in the 21st century |
| title_exact_search | The Six Sigma leader how top executives will prevail in the 21st century |
| title_exact_search_txtP | The Six Sigma leader how top executives will prevail in the 21st century |
| title_full | The Six Sigma leader how top executives will prevail in the 21st century Peter S. Pande |
| title_fullStr | The Six Sigma leader how top executives will prevail in the 21st century Peter S. Pande |
| title_full_unstemmed | The Six Sigma leader how top executives will prevail in the 21st century Peter S. Pande |
| title_short | The Six Sigma leader |
| title_sort | the six sigma leader how top executives will prevail in the 21st century |
| title_sub | how top executives will prevail in the 21st century |
| topic | Führung Leadership Organizational change Organizational learning Organizational effectiveness Six sigma (Quality control standard) Qualitätsmanagement (DE-588)4219057-5 gnd Qualitätssicherung (DE-588)4126457-5 gnd Organisationswandel (DE-588)4075693-2 gnd Führung (DE-588)4018776-7 gnd Organisatorisches Lernen (DE-588)4198012-8 gnd |
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