The coaching handbook: an action kit for trainers and managers
Gespeichert in:
| Format: | Elektronisch E-Book |
|---|---|
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
Kogan Page
2003
|
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 1 Online-Ressource |
| ISBN: | 074943810X 0749447281 9780749447281 |
Internformat
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Datensatz im Suchindex
| _version_ | 1804136173647429632 |
|---|---|
| adam_text | Contents
Acknowledgements vii
Introduction 1
Part 1: The coaching process 3
1. What is coaching? 5
Development needs; Development core values and beliefs;
Training; Mentoring; Counselling; Line management; Benefits of
coaching; Summary
2. Learning theories 13
Theory of competence; Kolb s learning cycle; Barriers to learning;
Personal working styles; Areas and levels of learning (Bloom s
taxonomy)
3. Introducing the coaching model 25
4. Job description, skills and qualities of a coach 29
5. Preparing to coach 31
Preparing yourself; Preparing the coaching environment; Preparing
the coachee
6. Stage 1: Clarifying coaching needs and goals 33
What you do; What could go wrong; Skills required
iv Contents
7. Stage 2: Agreeing specific development needs 41
What you do; What could go wrong; Skills required
8. Stage 3: Formulating a detailed plan for coaching 49
What you do; What could go wrong; Skills required
9. Stage 4: Doing a task or activity 53
What you do;What could go wrong; Skills required
10. Stage 5: Reviewing activities and planning unproved 63
performance
What you do; What could go wrong; Skills required
11. Stage 6: Ending the coaching relationship 79
What you do; What could go wrong; Skills required
12. Third party initiated coaching 81
Establishing the coaching contract
13. Skills 85
Analytical skills; Assertiveness; Conflict management; Facilitation;
Influencing; Listening; Observation; Planning and prioritizing;
Presenting ideas and information; Questioning; Rapport building;
Using and interpreting non verbal communication
Part 2: Case studies 107
Coaching a partner in a national law firm; The Scout Association;
Coaching for sales managers and their teams; Metropolitan Police
recruits; Coaching a youth football team; Coaching two general
managers; Coaching on customer service/other one to one
communication; Coaching different individuals in different areas;
Coaching an operational manager to take oil a specialist HR role;
Coaching to expand the skills of an experienced trainer; Coaching
a manager and a novice yacht crew; Developing effective
interpersonal skills in training; One day breakthrough coaching;
Coachee in football; Being coached in project management; Being
coached on specific beliefs/behaviour; Receiving on the job
coaching; Life coaching; Being coached to take on a management
role
Contents v
Part 3: Activities and exercises 175
Map your journey; Highs and lows; Spider charts; Force field
analysis; Guided imagery; Unfinished sentences; Tuning in to body
language; Move your watch; Give it back; Skills checklist; SWOT
analysis; What if... questions; Best in the world; Cats and
refrigerators; Evaluating progress; Review technique; My
frustration journal; Positive affirmation; Personality strengths;
Edward de Bono s six thinking hats; Refraining; Using research;
Questions, questions, questions; A problem solving process;
Questionnaires; Demonstrations; Role play; Case study; In tray
exercises
References 223
Further reading 225
Index 229
|
| adam_txt |
Contents
Acknowledgements vii
Introduction 1
Part 1: The coaching process 3
1. What is coaching? 5
Development needs; Development core values and beliefs;
Training; Mentoring; Counselling; Line management; Benefits of
coaching; Summary
2. Learning theories 13
Theory of competence; Kolb's learning cycle; Barriers to learning;
Personal working styles; Areas and levels of learning (Bloom's
taxonomy)
3. Introducing the coaching model 25
4. Job description, skills and qualities of a coach 29
5. Preparing to coach 31
Preparing yourself; Preparing the coaching environment; Preparing
the coachee
6. Stage 1: Clarifying coaching needs and goals 33
What you do; What could go wrong; Skills required
iv Contents
7. Stage 2: Agreeing specific development needs 41
What you do; What could go wrong; Skills required
8. Stage 3: Formulating a detailed plan for coaching 49
What you do; What could go wrong; Skills required
9. Stage 4: Doing a task or activity 53
What you do;What could go wrong; Skills required
10. Stage 5: Reviewing activities and planning unproved 63
performance
What you do; What could go wrong; Skills required
11. Stage 6: Ending the coaching relationship 79
What you do; What could go wrong; Skills required
12. Third party initiated coaching 81
Establishing the coaching contract
13. Skills 85
Analytical skills; Assertiveness; Conflict management; Facilitation;
Influencing; Listening; Observation; Planning and prioritizing;
Presenting ideas and information; Questioning; Rapport building;
Using and interpreting non verbal communication
Part 2: Case studies 107
Coaching a partner in a national law firm; The Scout Association;
Coaching for sales managers and their teams; Metropolitan Police
recruits; Coaching a youth football team; Coaching two general
managers; Coaching on customer service/other one to one
communication; Coaching different individuals in different areas;
Coaching an operational manager to take oil a specialist HR role;
Coaching to expand the skills of an experienced trainer; Coaching
a manager and a novice yacht crew; Developing effective
interpersonal skills in training; One day breakthrough coaching;
Coachee in football; Being coached in project management; Being
coached on specific beliefs/behaviour; Receiving on the job
coaching; Life coaching; Being coached to take on a management
role
Contents v
Part 3: Activities and exercises 175
Map your journey; Highs and lows; Spider charts; Force field
analysis; Guided imagery; Unfinished sentences; Tuning in to body
language; Move your watch; Give it back; Skills checklist; SWOT
analysis; 'What if.' questions; Best in the world; Cats and
refrigerators; Evaluating progress; Review technique; My
frustration journal; Positive affirmation; Personality strengths;
Edward de Bono's six thinking hats; Refraining; Using research;
Questions, questions, questions; A problem solving process;
Questionnaires; Demonstrations; Role play; Case study; In tray
exercises
References 223
Further reading 225
Index 229 |
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| index_date | 2024-07-02T16:23:30Z |
| indexdate | 2024-07-09T20:52:12Z |
| institution | BVB |
| isbn | 074943810X 0749447281 9780749447281 |
| language | English |
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| spelling | The coaching handbook an action kit for trainers and managers Sara Thorpe and Jackie Clifford London [u.a.] Kogan Page 2003 1 Online-Ressource txt rdacontent c rdamedia cr rdacarrier Coaching (DE-588)4148114-8 gnd rswk-swf Coaching (DE-588)4148114-8 s b DE-604 Thorpe, Sara Sonstige oth Clifford, Jackie Sonstige oth HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015409647&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | The coaching handbook an action kit for trainers and managers Coaching (DE-588)4148114-8 gnd |
| subject_GND | (DE-588)4148114-8 |
| title | The coaching handbook an action kit for trainers and managers |
| title_auth | The coaching handbook an action kit for trainers and managers |
| title_exact_search | The coaching handbook an action kit for trainers and managers |
| title_exact_search_txtP | The coaching handbook an action kit for trainers and managers |
| title_full | The coaching handbook an action kit for trainers and managers Sara Thorpe and Jackie Clifford |
| title_fullStr | The coaching handbook an action kit for trainers and managers Sara Thorpe and Jackie Clifford |
| title_full_unstemmed | The coaching handbook an action kit for trainers and managers Sara Thorpe and Jackie Clifford |
| title_short | The coaching handbook |
| title_sort | the coaching handbook an action kit for trainers and managers |
| title_sub | an action kit for trainers and managers |
| topic | Coaching (DE-588)4148114-8 gnd |
| topic_facet | Coaching |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015409647&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
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