Designing and managing programs: an effectiveness-based approach
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
Newbury Park [u.a.]
Sage Publ.
1990
|
| Ausgabe: | 1. print. |
| Schriftenreihe: | Sage sourcebooks for the human services series
11 |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | 215 S. |
| ISBN: | 080393260X 0803932618 |
Internformat
MARC
| LEADER | 00000nam a2200000zcb4500 | ||
|---|---|---|---|
| 001 | BV022155889 | ||
| 003 | DE-604 | ||
| 005 | 20160511 | ||
| 007 | t | ||
| 008 | 930930s1990 |||| 00||| eng d | ||
| 020 | |a 080393260X |9 0-8039-3260-X | ||
| 020 | |a 0803932618 |9 0-8039-3261-8 | ||
| 035 | |a (OCoLC)21560234 | ||
| 035 | |a (DE-599)BVBBV022155889 | ||
| 040 | |a DE-604 |b ger | ||
| 041 | 0 | |a eng | |
| 049 | |a DE-706 | ||
| 050 | 0 | |a HV95 | |
| 082 | 0 | |a 361/.0068/4 |2 20 | |
| 100 | 1 | |a Kettner, Peter M. |e Verfasser |4 aut | |
| 245 | 1 | 0 | |a Designing and managing programs |b an effectiveness-based approach |
| 250 | |a 1. print. | ||
| 264 | 1 | |a Newbury Park [u.a.] |b Sage Publ. |c 1990 | |
| 300 | |a 215 S. | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b n |2 rdamedia | ||
| 338 | |b nc |2 rdacarrier | ||
| 490 | 1 | |a Sage sourcebooks for the human services series |v 11 | |
| 650 | 7 | |a Programma's |2 gtt | |
| 650 | 4 | |a Service social - États-Unis - Finances | |
| 650 | 4 | |a Service social - États-Unis - Planification | |
| 650 | 4 | |a Service social - États-Unis - Évaluation | |
| 650 | 7 | |a Sociale dienstverlening |2 gtt | |
| 650 | 4 | |a Social service |z United States |x Evaluation | |
| 650 | 4 | |a Social service |z United States |x Finance | |
| 650 | 4 | |a Social service |z United States |x Planning | |
| 650 | 0 | 7 | |a Planung |0 (DE-588)4046235-3 |2 gnd |9 rswk-swf |
| 650 | 0 | 7 | |a Sozialleistungen |0 (DE-588)4055856-3 |2 gnd |9 rswk-swf |
| 651 | 4 | |a USA | |
| 651 | 7 | |a USA |0 (DE-588)4078704-7 |2 gnd |9 rswk-swf | |
| 689 | 0 | 0 | |a USA |0 (DE-588)4078704-7 |D g |
| 689 | 0 | 1 | |a Sozialleistungen |0 (DE-588)4055856-3 |D s |
| 689 | 0 | 2 | |a Planung |0 (DE-588)4046235-3 |D s |
| 689 | 0 | |8 1\p |5 DE-604 | |
| 700 | 1 | |a Moroney, Robert M. |e Verfasser |4 aut | |
| 700 | 1 | |a Martin, Lawrence L. |d 1945- |e Verfasser |0 (DE-588)171237684 |4 aut | |
| 830 | 0 | |a Sage sourcebooks for the human services series |v 11 |w (DE-604)BV004059108 |9 11 | |
| 856 | 4 | 2 | |m HBZ Datenaustausch |q application/pdf |u http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015370548&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |3 Inhaltsverzeichnis |
| 999 | |a oai:aleph.bib-bvb.de:BVB01-015370548 | ||
| 883 | 1 | |8 1\p |a cgwrk |d 20201028 |q DE-101 |u https://d-nb.info/provenance/plan#cgwrk | |
Datensatz im Suchindex
| _version_ | 1804136130245820416 |
|---|---|
| adam_text | CONTENTS
Preface 9
Part I. Assessing Current Practices
1. Contemporary Issues in Social Service Program
Planning and Administration 13
What Is Effectiveness Based Program Planning? 14
Using Effectiveness Principles to Understand Existing
Programs 15
Part II. Problem Analysis/Needs Assessment
2. Understanding Social Problems 31
Stating Problems as Solutions 32
The Need for a New Approach 34
Identifying a Social Condition 35
Defining Problems 36
Frameworks for Problem Analysis 37
3. Needs Assessment: Theoretical Considerations 42
The Concept of Need 42
Theoretical Understandings of Need 43
Needs Assessment and the Planning Process 44
Factors Influencing the Definition of Need 45
Different Perspectives on Need 48
Need Categories and the Planning Process 53
Determining Who Is in Need 54
4. Needs Assessment: Approaches to Measurement 57
Extrapolations from Existing Surveys
(Normative Need) 57
Use of Resource Inventories (Normative Need) 61
Service Statistics (Expressed Need) 64
Social Surveys (Perceived Need) 66
Public Hearings (Perceived Need) 69
Selecting the Best Method 70
Approaches Useful for Locating Concentrations ofHigh Risk
Groups 70
Concluding Comments on Needs Assessment 75
Part III. Planning, Designing, and Tracking the Intervention
5. Selecting the Appropriate Intervention Strategy 79
The Program Hypothesis 79
A Maternal and Child Health Example 80
Types of Program Hypotheses 82
The Process of Developing a Program Hypothesis 85
Program Hypotheses and the Idea of Consequences 88
From Program Hypothesis to Service 91
6. Setting Goals and Objectives 94
From Program Hypothesis to Goals and Objectives 94
The Function of a Mission Statement 98
The Formulation of Goals 99
The Formulation of Objectives 100
Requirements of All Objectives 101
Outcome Objectives 105
Process Objectives and Activities 108
7. Designing Effective Programs 111
The Significance of Program Design 111
Designing the Elements of a System 1
Defining the Elements of a Social Service Program 113
The Relationship Between Objectives and System
Components 122
Measuring Quantity and Quality 126
8. Building a Management Information System 130
Documentation Practices in Social Services 130
Building an Effectiveness Based Management Information
System 131
Designing a New Management Information System 132
Utilizing Data from an Existing System 153
Part IV. Calculating the Costs and Value of the Intervention
9. Line Item, Functional, and Program Budgeting Systems 159
Types of Budgeting Systems 159
Line Item Budgeting Systems 163
The Link Between Line Item Budgeting and Functional or
Program Budgeting 166
Which Cost Allocation Methodology Is Best? 174
Is Cost Allocation Really Worth the Effort? 174
Functional Budgeting Systems 175
Program Budgeting Systems 177
10. Budgeting for Planning, Management, and Control 179
The Principal Purposes of Budgeting 180
Budgeting and the Systems Framework 181
Models of the Budgetary Process 183
Budgeting in Social Service Agencies Today 187
Which Budgeting System Is Best? 187
11. Evaluation 189
Evaluation Defined 190
Program Evaluation and Hypothesis Testing 191
Types of Evaluation 192
Formative Evaluation: The Monitoring Function 195
Summative Evaluation 198
Evaluation Design 200
The Utility of Monitoring and Evaluation 204
A Concluding Comment 205
Appendix. Line Item, Functional, and Program Budgeting:
A Case Example 206
References 212
About the Authors 215
|
| adam_txt |
CONTENTS
Preface 9
Part I. Assessing Current Practices
1. Contemporary Issues in Social Service Program
Planning and Administration 13
What Is Effectiveness Based Program Planning? 14
Using Effectiveness Principles to Understand Existing
Programs 15
Part II. Problem Analysis/Needs Assessment
2. Understanding Social Problems 31
Stating Problems as Solutions 32
The Need for a New Approach 34
Identifying a Social Condition 35
Defining Problems 36
Frameworks for Problem Analysis 37
3. Needs Assessment: Theoretical Considerations 42
The Concept of Need 42
Theoretical Understandings of Need 43
Needs Assessment and the Planning Process 44
Factors Influencing the Definition of Need 45
Different Perspectives on Need 48
Need Categories and the Planning Process 53
Determining Who Is in Need 54
4. Needs Assessment: Approaches to Measurement 57
Extrapolations from Existing Surveys
(Normative Need) 57
Use of Resource Inventories (Normative Need) 61
Service Statistics (Expressed Need) 64
Social Surveys (Perceived Need) 66
Public Hearings (Perceived Need) 69
Selecting the Best Method 70
Approaches Useful for Locating Concentrations ofHigh Risk
Groups 70
Concluding Comments on Needs Assessment 75
Part III. Planning, Designing, and Tracking the Intervention
5. Selecting the Appropriate Intervention Strategy 79
The Program Hypothesis 79
A Maternal and Child Health Example 80
Types of Program Hypotheses 82
The Process of Developing a Program Hypothesis 85
Program Hypotheses and the Idea of Consequences 88
From Program Hypothesis to Service 91
6. Setting Goals and Objectives 94
From Program Hypothesis to Goals and Objectives 94
The Function of a Mission Statement 98
The Formulation of Goals 99
The Formulation of Objectives 100
Requirements of All Objectives 101
Outcome Objectives 105
Process Objectives and Activities 108
7. Designing Effective Programs 111
The Significance of Program Design 111
Designing the Elements of a System \\1
Defining the Elements of a Social Service Program 113
The Relationship Between Objectives and System
Components 122
Measuring Quantity and Quality 126
8. Building a Management Information System 130
Documentation Practices in Social Services 130
Building an Effectiveness Based Management Information
System 131
Designing a New Management Information System 132
Utilizing Data from an Existing System 153
Part IV. Calculating the Costs and Value of the Intervention
9. Line Item, Functional, and Program Budgeting Systems 159
Types of Budgeting Systems 159
Line Item Budgeting Systems 163
The Link Between Line Item Budgeting and Functional or
Program Budgeting 166
Which Cost Allocation Methodology Is Best? 174
Is Cost Allocation Really Worth the Effort? 174
Functional Budgeting Systems 175
Program Budgeting Systems 177
10. Budgeting for Planning, Management, and Control 179
The Principal Purposes of Budgeting 180
Budgeting and the Systems Framework 181
Models of the Budgetary Process 183
Budgeting in Social Service Agencies Today 187
Which Budgeting System Is Best? 187
11. Evaluation 189
Evaluation Defined 190
Program Evaluation and Hypothesis Testing 191
Types of Evaluation 192
Formative Evaluation: The Monitoring Function 195
Summative Evaluation 198
Evaluation Design 200
The Utility of Monitoring and Evaluation 204
A Concluding Comment 205
Appendix. Line Item, Functional, and Program Budgeting:
A Case Example 206
References 212
About the Authors 215 |
| any_adam_object | 1 |
| any_adam_object_boolean | 1 |
| author | Kettner, Peter M. Moroney, Robert M. Martin, Lawrence L. 1945- |
| author_GND | (DE-588)171237684 |
| author_facet | Kettner, Peter M. Moroney, Robert M. Martin, Lawrence L. 1945- |
| author_role | aut aut aut |
| author_sort | Kettner, Peter M. |
| author_variant | p m k pm pmk r m m rm rmm l l m ll llm |
| building | Verbundindex |
| bvnumber | BV022155889 |
| callnumber-first | H - Social Science |
| callnumber-label | HV95 |
| callnumber-raw | HV95 |
| callnumber-search | HV95 |
| callnumber-sort | HV 295 |
| callnumber-subject | HV - Social Pathology, Criminology |
| ctrlnum | (OCoLC)21560234 (DE-599)BVBBV022155889 |
| dewey-full | 361/.0068/4 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 361 - Social problems and services |
| dewey-raw | 361/.0068/4 |
| dewey-search | 361/.0068/4 |
| dewey-sort | 3361 268 14 |
| dewey-tens | 360 - Social problems and services; associations |
| discipline | Soziologie |
| discipline_str_mv | Soziologie |
| edition | 1. print. |
| format | Book |
| fullrecord | <?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim"><record><leader>02234nam a2200565zcb4500</leader><controlfield tag="001">BV022155889</controlfield><controlfield tag="003">DE-604</controlfield><controlfield tag="005">20160511 </controlfield><controlfield tag="007">t</controlfield><controlfield tag="008">930930s1990 |||| 00||| eng d</controlfield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">080393260X</subfield><subfield code="9">0-8039-3260-X</subfield></datafield><datafield tag="020" ind1=" " ind2=" "><subfield code="a">0803932618</subfield><subfield code="9">0-8039-3261-8</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(OCoLC)21560234</subfield></datafield><datafield tag="035" ind1=" " ind2=" "><subfield code="a">(DE-599)BVBBV022155889</subfield></datafield><datafield tag="040" ind1=" " ind2=" "><subfield code="a">DE-604</subfield><subfield code="b">ger</subfield></datafield><datafield tag="041" ind1="0" ind2=" "><subfield code="a">eng</subfield></datafield><datafield tag="049" ind1=" " ind2=" "><subfield code="a">DE-706</subfield></datafield><datafield tag="050" ind1=" " ind2="0"><subfield code="a">HV95</subfield></datafield><datafield tag="082" ind1="0" ind2=" "><subfield code="a">361/.0068/4</subfield><subfield code="2">20</subfield></datafield><datafield tag="100" ind1="1" ind2=" "><subfield code="a">Kettner, Peter M.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="245" ind1="1" ind2="0"><subfield code="a">Designing and managing programs</subfield><subfield code="b">an effectiveness-based approach</subfield></datafield><datafield tag="250" ind1=" " ind2=" "><subfield code="a">1. print.</subfield></datafield><datafield tag="264" ind1=" " ind2="1"><subfield code="a">Newbury Park [u.a.]</subfield><subfield code="b">Sage Publ.</subfield><subfield code="c">1990</subfield></datafield><datafield tag="300" ind1=" " ind2=" "><subfield code="a">215 S.</subfield></datafield><datafield tag="336" ind1=" " ind2=" "><subfield code="b">txt</subfield><subfield code="2">rdacontent</subfield></datafield><datafield tag="337" ind1=" " ind2=" "><subfield code="b">n</subfield><subfield code="2">rdamedia</subfield></datafield><datafield tag="338" ind1=" " ind2=" "><subfield code="b">nc</subfield><subfield code="2">rdacarrier</subfield></datafield><datafield tag="490" ind1="1" ind2=" "><subfield code="a">Sage sourcebooks for the human services series</subfield><subfield code="v">11</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Programma's</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service social - États-Unis - Finances</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service social - États-Unis - Planification</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Service social - États-Unis - Évaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="7"><subfield code="a">Sociale dienstverlening</subfield><subfield code="2">gtt</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Social service</subfield><subfield code="z">United States</subfield><subfield code="x">Evaluation</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Social service</subfield><subfield code="z">United States</subfield><subfield code="x">Finance</subfield></datafield><datafield tag="650" ind1=" " ind2="4"><subfield code="a">Social service</subfield><subfield code="z">United States</subfield><subfield code="x">Planning</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Planung</subfield><subfield code="0">(DE-588)4046235-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="650" ind1="0" ind2="7"><subfield code="a">Sozialleistungen</subfield><subfield code="0">(DE-588)4055856-3</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="651" ind1=" " ind2="4"><subfield code="a">USA</subfield></datafield><datafield tag="651" ind1=" " ind2="7"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="2">gnd</subfield><subfield code="9">rswk-swf</subfield></datafield><datafield tag="689" ind1="0" ind2="0"><subfield code="a">USA</subfield><subfield code="0">(DE-588)4078704-7</subfield><subfield code="D">g</subfield></datafield><datafield tag="689" ind1="0" ind2="1"><subfield code="a">Sozialleistungen</subfield><subfield code="0">(DE-588)4055856-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2="2"><subfield code="a">Planung</subfield><subfield code="0">(DE-588)4046235-3</subfield><subfield code="D">s</subfield></datafield><datafield tag="689" ind1="0" ind2=" "><subfield code="8">1\p</subfield><subfield code="5">DE-604</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Moroney, Robert M.</subfield><subfield code="e">Verfasser</subfield><subfield code="4">aut</subfield></datafield><datafield tag="700" ind1="1" ind2=" "><subfield code="a">Martin, Lawrence L.</subfield><subfield code="d">1945-</subfield><subfield code="e">Verfasser</subfield><subfield code="0">(DE-588)171237684</subfield><subfield code="4">aut</subfield></datafield><datafield tag="830" ind1=" " ind2="0"><subfield code="a">Sage sourcebooks for the human services series</subfield><subfield code="v">11</subfield><subfield code="w">(DE-604)BV004059108</subfield><subfield code="9">11</subfield></datafield><datafield tag="856" ind1="4" ind2="2"><subfield code="m">HBZ Datenaustausch</subfield><subfield code="q">application/pdf</subfield><subfield code="u">http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015370548&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA</subfield><subfield code="3">Inhaltsverzeichnis</subfield></datafield><datafield tag="999" ind1=" " ind2=" "><subfield code="a">oai:aleph.bib-bvb.de:BVB01-015370548</subfield></datafield><datafield tag="883" ind1="1" ind2=" "><subfield code="8">1\p</subfield><subfield code="a">cgwrk</subfield><subfield code="d">20201028</subfield><subfield code="q">DE-101</subfield><subfield code="u">https://d-nb.info/provenance/plan#cgwrk</subfield></datafield></record></collection> |
| geographic | USA USA (DE-588)4078704-7 gnd |
| geographic_facet | USA |
| id | DE-604.BV022155889 |
| illustrated | Not Illustrated |
| index_date | 2024-07-02T16:18:30Z |
| indexdate | 2024-07-09T20:51:30Z |
| institution | BVB |
| isbn | 080393260X 0803932618 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-015370548 |
| oclc_num | 21560234 |
| open_access_boolean | |
| owner | DE-706 |
| owner_facet | DE-706 |
| physical | 215 S. |
| publishDate | 1990 |
| publishDateSearch | 1990 |
| publishDateSort | 1990 |
| publisher | Sage Publ. |
| record_format | marc |
| series | Sage sourcebooks for the human services series |
| series2 | Sage sourcebooks for the human services series |
| spelling | Kettner, Peter M. Verfasser aut Designing and managing programs an effectiveness-based approach 1. print. Newbury Park [u.a.] Sage Publ. 1990 215 S. txt rdacontent n rdamedia nc rdacarrier Sage sourcebooks for the human services series 11 Programma's gtt Service social - États-Unis - Finances Service social - États-Unis - Planification Service social - États-Unis - Évaluation Sociale dienstverlening gtt Social service United States Evaluation Social service United States Finance Social service United States Planning Planung (DE-588)4046235-3 gnd rswk-swf Sozialleistungen (DE-588)4055856-3 gnd rswk-swf USA USA (DE-588)4078704-7 gnd rswk-swf USA (DE-588)4078704-7 g Sozialleistungen (DE-588)4055856-3 s Planung (DE-588)4046235-3 s 1\p DE-604 Moroney, Robert M. Verfasser aut Martin, Lawrence L. 1945- Verfasser (DE-588)171237684 aut Sage sourcebooks for the human services series 11 (DE-604)BV004059108 11 HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015370548&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis 1\p cgwrk 20201028 DE-101 https://d-nb.info/provenance/plan#cgwrk |
| spellingShingle | Kettner, Peter M. Moroney, Robert M. Martin, Lawrence L. 1945- Designing and managing programs an effectiveness-based approach Sage sourcebooks for the human services series Programma's gtt Service social - États-Unis - Finances Service social - États-Unis - Planification Service social - États-Unis - Évaluation Sociale dienstverlening gtt Social service United States Evaluation Social service United States Finance Social service United States Planning Planung (DE-588)4046235-3 gnd Sozialleistungen (DE-588)4055856-3 gnd |
| subject_GND | (DE-588)4046235-3 (DE-588)4055856-3 (DE-588)4078704-7 |
| title | Designing and managing programs an effectiveness-based approach |
| title_auth | Designing and managing programs an effectiveness-based approach |
| title_exact_search | Designing and managing programs an effectiveness-based approach |
| title_exact_search_txtP | Designing and managing programs an effectiveness-based approach |
| title_full | Designing and managing programs an effectiveness-based approach |
| title_fullStr | Designing and managing programs an effectiveness-based approach |
| title_full_unstemmed | Designing and managing programs an effectiveness-based approach |
| title_short | Designing and managing programs |
| title_sort | designing and managing programs an effectiveness based approach |
| title_sub | an effectiveness-based approach |
| topic | Programma's gtt Service social - États-Unis - Finances Service social - États-Unis - Planification Service social - États-Unis - Évaluation Sociale dienstverlening gtt Social service United States Evaluation Social service United States Finance Social service United States Planning Planung (DE-588)4046235-3 gnd Sozialleistungen (DE-588)4055856-3 gnd |
| topic_facet | Programma's Service social - États-Unis - Finances Service social - États-Unis - Planification Service social - États-Unis - Évaluation Sociale dienstverlening Social service United States Evaluation Social service United States Finance Social service United States Planning Planung Sozialleistungen USA |
| url | http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015370548&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA |
| volume_link | (DE-604)BV004059108 |
| work_keys_str_mv | AT kettnerpeterm designingandmanagingprogramsaneffectivenessbasedapproach AT moroneyrobertm designingandmanagingprogramsaneffectivenessbasedapproach AT martinlawrencel designingandmanagingprogramsaneffectivenessbasedapproach |