Incredible bosses: the challenge of managing people for incredible results
Gespeichert in:
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
London [u.a.]
McGraw-Hill
1990
|
| Ausgabe: | 1. print. |
| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | XIX, 244 S. |
| ISBN: | 0077073142 |
Internformat
MARC
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Datensatz im Suchindex
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|---|---|
| adam_text | Contents
Foreword ix
Acknowledgements xi
Introduction xiii
Part 1 CONCEPTS 1
1 Managerial competence 3
2 Integrity 7
3 Credibility 9
Part 2 PHILOSOPHY
1 Deep thinking 15
2 Communication vs. miscommunication 17
3 Beliefs 24
4 Values 27
5 Vision 30
6 Standards 33
7 Openness 35
8 Truth and honesty 38
9 Trust 42
10 Mutual respect 46
11 Caring 49
12 Practising what you preach 51
13 Consultation: the reality vs. the myth 54
14 The dangers of cosmetic training 57
15 Courage of convictions 61
16 Recognizing one s own deficiencies 65
Contents
Part 3 PSYCHOLOGY 67
1 Emotional management 69
2 The art of listening and valuing 71
3 Perception and self deception 74
4 Inner dignity and intrinsic worth 78
5 Hidden agendas and ulterior motivations 81
6 From frustration to inspiration 84
7 Converting weaknesses to strengths 87
8 The uncertainty factor 90
9 Selfish needs 92
10 Indirect signals 95
11 Stereotyping 97
12 Subjective assessment 99
13 Personality clashes 102
14 Passive resistance 104
15 Fear of owning up 107
16 Protection mechanisms 110
17 Problem avoidance 113
18 Rationalization 117
19 Prejudice: the invidious management disease 120
20 Closed minds 123
21 Sycophancy 127
22 Management by intimidation 131
23 Rituals 135
24 Totem poles 137
25 Taboos 139
26 The denigration syndrome 141
27 Inner circles, clans, cliques and clubs 144
28 Managerial he p]°ssness 147
Part 4 INT) ./GAPS 151
1 Erosion of integrity 153
2 Hypocrisy 156
3 Deceiving the public 159
4 Image manipulation 161
vi
Contents
5 Advertising deceptions 163
6 Erosion of media integrity 165
7 Customer insensitivity 167
8 Corporate talk and employee deception 170
9 Short term expediency 175
10 Double standards 178
11 Alarmism 181
12 Cover ups 184
13 Guesswork 187
14 Negotiating games 189
15 I hear what you say 192
16 Papering over the cracks 194
17 Carrot pay 199
18 Self entertainment 201
19 Mindless memos 203
20 Information games 206
21 Internal politics 209
22 Patronage 211
23 Disbelieving bosses 213
Part 5 TEN STEPS 217
Step 1 Self starting 219
Step 2 Honesty rating 221
Step 3 Confirmation of beliefs and values 223
Step 4 Establishing a vision of success 228
Step 5 Determining levels of integrity 231
Step 6 Resolving conflicts 234
Step 7 Let employees be themselves 236
Step 8 Check your conscience 239
Step 9 Ensure consistency 241
Step 10 Finding time to think 243
vii
|
| adam_txt |
Contents
Foreword ix
Acknowledgements xi
Introduction xiii
Part 1 CONCEPTS 1
1 Managerial competence 3
2 Integrity 7
3 Credibility 9
Part 2 PHILOSOPHY
1 Deep thinking 15
2 Communication vs. miscommunication 17
3 Beliefs 24
4 Values 27
5 Vision 30
6 Standards 33
7 Openness 35
8 Truth and honesty 38
9 Trust 42
10 Mutual respect 46
11 Caring 49
12 Practising what you preach 51
13 Consultation: the reality vs. the myth 54
14 The dangers of cosmetic training 57
15 Courage of convictions 61
16 Recognizing one's own deficiencies 65
Contents
Part 3 PSYCHOLOGY 67
1 Emotional management 69
2 The art of listening and valuing 71
3 Perception and self deception 74
4 Inner dignity and intrinsic worth 78
5 Hidden agendas and ulterior motivations 81
6 From frustration to inspiration 84
7 Converting weaknesses to strengths 87
8 The uncertainty factor 90
9 Selfish needs 92
10 Indirect signals 95
11 Stereotyping 97
12 Subjective assessment 99
13 Personality clashes 102
14 Passive resistance 104
15 Fear of owning up 107
16 Protection mechanisms 110
17 Problem avoidance 113
18 Rationalization 117
19 Prejudice: the invidious management disease 120
20 Closed minds 123
21 Sycophancy 127
22 Management by intimidation 131
23 Rituals 135
24 Totem poles 137
25 Taboos 139
26 The denigration syndrome 141
27 Inner circles, clans, cliques and clubs 144
28 Managerial he'p]°ssness 147
Part 4 INT) './GAPS 151
1 Erosion of integrity 153
2 Hypocrisy 156
3 Deceiving the public 159
4 Image manipulation 161
vi
Contents
5 Advertising deceptions 163
6 Erosion of media integrity 165
7 Customer insensitivity 167
8 Corporate talk and employee deception 170
9 Short term expediency 175
10 Double standards 178
11 Alarmism 181
12 Cover ups 184
13 Guesswork 187
14 Negotiating games 189
15 'I hear what you say' 192
16 Papering over the cracks 194
17 Carrot pay 199
18 Self entertainment 201
19 Mindless memos 203
20 Information games 206
21 Internal politics 209
22 Patronage 211
23 Disbelieving bosses 213
Part 5 TEN STEPS 217
Step 1 Self starting 219
Step 2 Honesty rating 221
Step 3 Confirmation of beliefs and values 223
Step 4 Establishing a vision of success 228
Step 5 Determining levels of integrity 231
Step 6 Resolving conflicts 234
Step 7 Let employees be themselves 236
Step 8 Check your conscience 239
Step 9 Ensure consistency 241
Step 10 Finding time to think 243
vii |
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| author | Freemantle, David 1942- |
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| callnumber-label | HF5549 |
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| dewey-full | 658.3 |
| dewey-hundreds | 600 - Technology (Applied sciences) |
| dewey-ones | 658 - General management |
| dewey-raw | 658.3 |
| dewey-search | 658.3 |
| dewey-sort | 3658.3 |
| dewey-tens | 650 - Management and auxiliary services |
| discipline | Wirtschaftswissenschaften |
| discipline_str_mv | Wirtschaftswissenschaften |
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| format | Book |
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| illustrated | Not Illustrated |
| index_date | 2024-07-02T16:05:07Z |
| indexdate | 2024-07-09T20:47:10Z |
| institution | BVB |
| isbn | 0077073142 |
| language | English |
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| physical | XIX, 244 S. |
| publishDate | 1990 |
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| publishDateSort | 1990 |
| publisher | McGraw-Hill |
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| spelling | Freemantle, David 1942- Verfasser (DE-588)120458071 aut Incredible bosses the challenge of managing people for incredible results 1. print. London [u.a.] McGraw-Hill 1990 XIX, 244 S. txt rdacontent n rdamedia nc rdacarrier Personnel management Glaubwürdigkeit (DE-588)4157500-3 gnd rswk-swf Führungskraft (DE-588)4071497-4 gnd rswk-swf Persönlichkeit (DE-588)4045242-6 gnd rswk-swf Persönlichkeit (DE-588)4045242-6 s DE-604 Führungskraft (DE-588)4071497-4 s Glaubwürdigkeit (DE-588)4157500-3 s HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=015123589&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | Freemantle, David 1942- Incredible bosses the challenge of managing people for incredible results Personnel management Glaubwürdigkeit (DE-588)4157500-3 gnd Führungskraft (DE-588)4071497-4 gnd Persönlichkeit (DE-588)4045242-6 gnd |
| subject_GND | (DE-588)4157500-3 (DE-588)4071497-4 (DE-588)4045242-6 |
| title | Incredible bosses the challenge of managing people for incredible results |
| title_auth | Incredible bosses the challenge of managing people for incredible results |
| title_exact_search | Incredible bosses the challenge of managing people for incredible results |
| title_exact_search_txtP | Incredible bosses the challenge of managing people for incredible results |
| title_full | Incredible bosses the challenge of managing people for incredible results |
| title_fullStr | Incredible bosses the challenge of managing people for incredible results |
| title_full_unstemmed | Incredible bosses the challenge of managing people for incredible results |
| title_short | Incredible bosses |
| title_sort | incredible bosses the challenge of managing people for incredible results |
| title_sub | the challenge of managing people for incredible results |
| topic | Personnel management Glaubwürdigkeit (DE-588)4157500-3 gnd Führungskraft (DE-588)4071497-4 gnd Persönlichkeit (DE-588)4045242-6 gnd |
| topic_facet | Personnel management Glaubwürdigkeit Führungskraft Persönlichkeit |
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