Stone, B., & Wyman, J. (1986). Successful telemarketing: Opportunities and techniques for increasing sales and profits (1.print.). NTC Business Books.
Chicago-Zitierstil (17. Ausg.)Stone, Bob, und John Wyman. Successful Telemarketing: Opportunities and Techniques for Increasing Sales and Profits. 1.print. Lincolnwood, Ill: NTC Business Books, 1986.
MLA-Zitierstil (9. Ausg.)Stone, Bob, und John Wyman. Successful Telemarketing: Opportunities and Techniques for Increasing Sales and Profits. 1.print. NTC Business Books, 1986.
Achtung: Diese Zitate sind unter Umständen nicht zu 100% korrekt.