Mastering your organization's processes: a plain guide to Business Process Management BPM
Gespeichert in:
| Hauptverfasser: | , , |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
© 2006
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| Schlagworte: | |
| Online-Zugang: | Inhaltsverzeichnis |
| Beschreibung: | Includes bibliographical references |
| Beschreibung: | XX, 270 Seiten Illustrationen, Diagramme |
| ISBN: | 0521839750 |
Internformat
MARC
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| 100 | 1 | |a O'Connell, John |e Verfasser |0 (DE-588)170427781 |4 aut | |
| 245 | 1 | 0 | |a Mastering your organization's processes |b a plain guide to Business Process Management BPM |c John O'Connell ; Jon Pyke ; Roger Whitehead |
| 264 | 4 | |c © 2006 | |
| 300 | |a XX, 270 Seiten |b Illustrationen, Diagramme | ||
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| 338 | |b nc |2 rdacarrier | ||
| 500 | |a Includes bibliographical references | ||
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| 700 | 1 | |a Pyke, Jon |e Verfasser |4 aut | |
| 700 | 1 | |a Whitehead, Roger |e Verfasser |4 aut | |
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Datensatz im Suchindex
| _version_ | 1804135554099445761 |
|---|---|
| adam_text | Contents
Foreword
RICHARD HOLWAY, ROBIN MILNER pflgK IX
Preface xi
Acknowledgements xiv
Prologue: Olympic results xvii
1 A gentle introduction to systems and processes 1
2 Business processes and their management 19
Case study 1 Canton ofZug 36
3 The job BPM software is there to do 42
Case study 2 DVLA 70
4 The systems of an organization 78
Case study 3 International Truck and Engine Corporation 95
5 Looking outside the organization 104
Case study 4 Matdv (The Hungarian Telecommunications Company) 118
6 Organizations, people and systems 126
Case study 5 Morse Group Ltd 154
7 The business return on BPM 160
Case study 6 POSCO 183
8 Corporate strategies and approaches for BPM 191
Case study 7 Rabofacet 210
9 What to look for in a BPM product 217
Case study 8 Sonae Distribuigdo Brasil 236
Appendix: a short history of process management 245
Glossary 249
Suggested reading 257
References 261
Index 264
|
| adam_txt |
Contents
Foreword
RICHARD HOLWAY, ROBIN MILNER pflgK IX
Preface xi
Acknowledgements xiv
Prologue: Olympic results xvii
1 A gentle introduction to systems and processes 1
2 Business processes and their management 19
Case study 1 Canton ofZug 36
3 The job BPM software is there to do 42
Case study 2 DVLA 70
4 The systems of an organization 78
Case study 3 International Truck and Engine Corporation 95
5 Looking outside the organization 104
Case study 4 Matdv (The Hungarian Telecommunications Company) 118
6 Organizations, people and systems 126
Case study 5 Morse Group Ltd 154
7 The business return on BPM 160
Case study 6 POSCO 183
8 Corporate strategies and approaches for BPM 191
Case study 7 Rabofacet 210
9 What to look for in a BPM product 217
Case study 8 Sonae Distribuigdo Brasil 236
Appendix: a short history of process management 245
Glossary 249
Suggested reading 257
References 261
Index 264 |
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| spelling | O'Connell, John Verfasser (DE-588)170427781 aut Mastering your organization's processes a plain guide to Business Process Management BPM John O'Connell ; Jon Pyke ; Roger Whitehead © 2006 XX, 270 Seiten Illustrationen, Diagramme txt rdacontent n rdamedia nc rdacarrier Includes bibliographical references (DE-588)4006432-3 Bibliografie gnd-content Pyke, Jon Verfasser aut Whitehead, Roger Verfasser aut HBZ Datenaustausch application/pdf http://bvbr.bib-bvb.de:8991/F?func=service&doc_library=BVB01&local_base=BVB01&doc_number=014929062&sequence=000002&line_number=0001&func_code=DB_RECORDS&service_type=MEDIA Inhaltsverzeichnis |
| spellingShingle | O'Connell, John Pyke, Jon Whitehead, Roger Mastering your organization's processes a plain guide to Business Process Management BPM |
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| title | Mastering your organization's processes a plain guide to Business Process Management BPM |
| title_auth | Mastering your organization's processes a plain guide to Business Process Management BPM |
| title_exact_search | Mastering your organization's processes a plain guide to Business Process Management BPM |
| title_exact_search_txtP | Mastering your organization's processes a plain guide to Business Process Management BPM |
| title_full | Mastering your organization's processes a plain guide to Business Process Management BPM John O'Connell ; Jon Pyke ; Roger Whitehead |
| title_fullStr | Mastering your organization's processes a plain guide to Business Process Management BPM John O'Connell ; Jon Pyke ; Roger Whitehead |
| title_full_unstemmed | Mastering your organization's processes a plain guide to Business Process Management BPM John O'Connell ; Jon Pyke ; Roger Whitehead |
| title_short | Mastering your organization's processes |
| title_sort | mastering your organization s processes a plain guide to business process management bpm |
| title_sub | a plain guide to Business Process Management BPM |
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