Holdings: Service productivity management

Service productivity management: improving service performance using Data Envelopment Analysis (DEA)

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Bibliographic Details
Main Authors:	Sherman, H. David (Author), Zhu, Joe (Author)
Format:	Kit Book
Language:	English
Published:	New York, NY Springer 2006
Subjects:	Management Leistungssteigerung Data Envelopment Analysis Produktivitätsanalyse Dienstleistungsbetrieb CD-ROM
Online Access:	Inhaltstext
Physical Description:	XXII, 328 S. Ill., graph. Darst. 1 CD-ROM (12 cm)
ISBN:	0387332111 9780387332116

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MARC


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Record in the Search Index

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spelling	Sherman, H. David Verfasser aut Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu New York, NY Springer 2006 XXII, 328 S. Ill., graph. Darst. 1 CD-ROM (12 cm) Management (DE-588)4037278-9 gnd rswk-swf Leistungssteigerung (DE-588)4167306-2 gnd rswk-swf Data Envelopment Analysis (DE-588)4573838-5 gnd rswk-swf Produktivitätsanalyse (DE-588)4208972-4 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf (DE-588)4139307-7 CD-ROM gnd-carrier Management (DE-588)4037278-9 s Dienstleistungsbetrieb (DE-588)4012181-1 s Data Envelopment Analysis (DE-588)4573838-5 s DE-604 Produktivitätsanalyse (DE-588)4208972-4 s Leistungssteigerung (DE-588)4167306-2 s DE-188 Zhu, Joe Verfasser aut text/html http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm Inhaltstext
spellingShingle	Sherman, H. David Zhu, Joe Service productivity management improving service performance using Data Envelopment Analysis (DEA) Management (DE-588)4037278-9 gnd Leistungssteigerung (DE-588)4167306-2 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd Produktivitätsanalyse (DE-588)4208972-4 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd
subject_GND	(DE-588)4037278-9 (DE-588)4167306-2 (DE-588)4573838-5 (DE-588)4208972-4 (DE-588)4012181-1 (DE-588)4139307-7
title	Service productivity management improving service performance using Data Envelopment Analysis (DEA)
title_auth	Service productivity management improving service performance using Data Envelopment Analysis (DEA)
title_exact_search	Service productivity management improving service performance using Data Envelopment Analysis (DEA)
title_exact_search_txtP	Service productivity management improving service performance using Data Envelopment Analysis (DEA)
title_full	Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu
title_fullStr	Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu
title_full_unstemmed	Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu
title_short	Service productivity management
title_sort	service productivity management improving service performance using data envelopment analysis dea
title_sub	improving service performance using Data Envelopment Analysis (DEA)
topic	Management (DE-588)4037278-9 gnd Leistungssteigerung (DE-588)4167306-2 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd Produktivitätsanalyse (DE-588)4208972-4 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd
topic_facet	Management Leistungssteigerung Data Envelopment Analysis Produktivitätsanalyse Dienstleistungsbetrieb CD-ROM
url	http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm
work_keys_str_mv	AT shermanhdavid serviceproductivitymanagementimprovingserviceperformanceusingdataenvelopmentanalysisdea AT zhujoe serviceproductivitymanagementimprovingserviceperformanceusingdataenvelopmentanalysisdea

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