Service productivity management: improving service performance using Data Envelopment Analysis (DEA)
Gespeichert in:
Hauptverfasser: | , |
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Format: | Medienkombination Buch |
Sprache: | English |
Veröffentlicht: |
New York, NY
Springer
2006
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Schlagworte: | |
Online-Zugang: | Inhaltstext |
Beschreibung: | XXII, 328 S. Ill., graph. Darst. 1 CD-ROM (12 cm) |
ISBN: | 0387332111 9780387332116 |
Internformat
MARC
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245 | 1 | 0 | |a Service productivity management |b improving service performance using Data Envelopment Analysis (DEA) |c H. David Sherman ; Joe Zhu |
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Datensatz im Suchindex
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adam_txt | |
any_adam_object | |
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author | Sherman, H. David Zhu, Joe |
author_facet | Sherman, H. David Zhu, Joe |
author_role | aut aut |
author_sort | Sherman, H. David |
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bvnumber | BV021683953 |
classification_rvk | QQ 250 |
classification_tum | WIR 837f |
ctrlnum | (OCoLC)633959498 (DE-599)BVBBV021683953 |
discipline | Wirtschaftswissenschaften |
discipline_str_mv | Wirtschaftswissenschaften |
format | Kit Book |
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index_date | 2024-07-02T15:12:17Z |
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institution | BVB |
isbn | 0387332111 9780387332116 |
language | English |
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physical | XXII, 328 S. Ill., graph. Darst. 1 CD-ROM (12 cm) |
publishDate | 2006 |
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spelling | Sherman, H. David Verfasser aut Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu New York, NY Springer 2006 XXII, 328 S. Ill., graph. Darst. 1 CD-ROM (12 cm) Management (DE-588)4037278-9 gnd rswk-swf Leistungssteigerung (DE-588)4167306-2 gnd rswk-swf Data Envelopment Analysis (DE-588)4573838-5 gnd rswk-swf Produktivitätsanalyse (DE-588)4208972-4 gnd rswk-swf Dienstleistungsbetrieb (DE-588)4012181-1 gnd rswk-swf (DE-588)4139307-7 CD-ROM gnd-carrier Management (DE-588)4037278-9 s Dienstleistungsbetrieb (DE-588)4012181-1 s Data Envelopment Analysis (DE-588)4573838-5 s DE-604 Produktivitätsanalyse (DE-588)4208972-4 s Leistungssteigerung (DE-588)4167306-2 s DE-188 Zhu, Joe Verfasser aut text/html http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm Inhaltstext |
spellingShingle | Sherman, H. David Zhu, Joe Service productivity management improving service performance using Data Envelopment Analysis (DEA) Management (DE-588)4037278-9 gnd Leistungssteigerung (DE-588)4167306-2 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd Produktivitätsanalyse (DE-588)4208972-4 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
subject_GND | (DE-588)4037278-9 (DE-588)4167306-2 (DE-588)4573838-5 (DE-588)4208972-4 (DE-588)4012181-1 (DE-588)4139307-7 |
title | Service productivity management improving service performance using Data Envelopment Analysis (DEA) |
title_auth | Service productivity management improving service performance using Data Envelopment Analysis (DEA) |
title_exact_search | Service productivity management improving service performance using Data Envelopment Analysis (DEA) |
title_exact_search_txtP | Service productivity management improving service performance using Data Envelopment Analysis (DEA) |
title_full | Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu |
title_fullStr | Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu |
title_full_unstemmed | Service productivity management improving service performance using Data Envelopment Analysis (DEA) H. David Sherman ; Joe Zhu |
title_short | Service productivity management |
title_sort | service productivity management improving service performance using data envelopment analysis dea |
title_sub | improving service performance using Data Envelopment Analysis (DEA) |
topic | Management (DE-588)4037278-9 gnd Leistungssteigerung (DE-588)4167306-2 gnd Data Envelopment Analysis (DE-588)4573838-5 gnd Produktivitätsanalyse (DE-588)4208972-4 gnd Dienstleistungsbetrieb (DE-588)4012181-1 gnd |
topic_facet | Management Leistungssteigerung Data Envelopment Analysis Produktivitätsanalyse Dienstleistungsbetrieb CD-ROM |
url | http://deposit.dnb.de/cgi-bin/dokserv?id=2809916&prov=M&dok_var=1&dok_ext=htm |
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